3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Survey Operations Manager (Telephony) at our company, you will be responsible for managing large-scale survey operations across India. Your role will involve overseeing call center projects, coordinating with vendors and clients, and ensuring that surveys are delivered on time, with quality, and meeting client expectations. This position is ideal for professionals experienced in structured environments, capable of working in dynamic settings, and efficiently handling multiple projects. **Key Responsibilities:** - Manage end-to-end delivery of large-scale telephonic surveys across India. - Oversee call center operations to maintain productivity, efficiency, and quality. - Monitor and opt...

Posted 1 day ago

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Senior Associate, Paid Social Zeta Global

1.0 - 4.0 years

3 - 6 Lacs

bengaluru

Work from Office

Position Scope: The Senior Associate, Paid Social position is a full-time role that will support the Zetas social media campaign management team. This role is a great opportunity to leverage your expertise in managing paid social campaigns while incorporating cutting edge trends in digital advertising. Priority will be given to candidates experienced with Facebook Ads Manager. Tasks will include campaign setup, KPI and pacing optimization, and reporting across multiple ad platforms. The employee will learn the key components of paid social marketing campaigns, what metrics matter, and how to create performance reports that illustrate key insights for clients. Responsibilities: Setting up cam...

Posted 3 weeks ago

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Senior Associate, Paid Social Zeta Global

1.0 - 4.0 years

3 - 6 Lacs

bengaluru

Work from Office

Posted 1 month ago

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Workforce Manager (WFM Manager) Flair It Group

8.0 - 13.0 years

15 - 20 Lacs

Hyderabad

Hybrid

The Workforce Management (WFM) Manager is responsible for planning, forecasting, scheduling and real time resource management of product and technical support teams. . Develops and motivates employees through regular coaching and feedback that leads to improved results that support the overall operations of the business. The WFM managers key goal is to optimize staffing levels and staffing costs while ensuring that service level agreements (SLAs) and key performance indicators (KPIs) are met. In addition to forecasting and scheduling, the WFM manager also monitors and analyzes key performance metrics such as adherence, absenteeism, shrinkage, utilization, and other staffing efficiency measur...

Posted 4 months ago

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