885 Kpi Jobs - Page 8

6 months -4 years experience in Real Estate Industry(for BDM) Bachelor’s degree in Business, Marketing, Real Estate 4 + years of real estate sales experience, with 2+ years in a leadership role (for Manager) 8447732667 Required Candidate profile Strong leadership, communication, and interpersonal skills. Lead, train, and manage the performance of the sales team • Develop and implement effective sales strategies tsprecruiter02@gmail.com

Ensure accurate management of daily reconciliations of brokerage trades and brokerage calculation with Hands-on experience in the process. Exception management, including timely escalation of discrepancies to appropriate stakeholders, follow up and ownership through to resolution. Ensure all SLA/KPI as agreed with Client is met with 100% accuracy and timeliness All reports to be prepared accurately and submitted on time as per timelines agreed with client. EOD checklists are reviewed and saved on daily basis. Ensure you are aware & trained on all activities/reports in the team with no dependency on Client and team. Identify areas of improvement and propose solutions & Ensure any and all change in the process is reported and documented. Contact Person - Sangeetha Tamil Email - sangeetha@gojobs.biz

Managing production incidents to resolution with standard incident management processes. Conducting the training sessions across the teams/new joiners Planning and organization & working well with Virtual Team Experience in helpdesk environment. Required Candidate profile Proficiency in tools like ServiceNow. Preferably ITIL certified professional Strong analytical, communication, presentation and reporting skills Kindly Share Resume On Whatsapp 9279264094 (Ganesh)

Hiring for QA. Languages Required (Any one): Malayalam & English OR Gujarati & English OR Marathi & English Job Description: We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is fluent in [Malayalam OR Gujarati OR Marathi] along with English . The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit reports and track quality metrics Collaborate with training and operations teams to improve processes Ensure compliance with internal and client-specific quality standards Key Skills: Proficient in English and any one regional language: Malayalam / Gujarati / Marathi Experience in BPO Quality Assurance Good knowledge of QA tools, audit forms, and call calibration techniques Strong communication and interpersonal skills Ability to analyze data and generate insights for improvement Preferred Qualifications: Graduate in any discipline QA certification (if any) is a plus Familiarity with CRM and call monitoring software Contact: 9449900627, yamanurappa.kuri@teleperformancedibs.com

You will be joining the SAP Procurement Product Team as an Associate Developer in Bangalore. In this role, you will work on developing state-of-the-art software applications in S/4HANA Private cloud. Your responsibilities will include demonstrating accountability for all tasks, ensuring timely and quality completion, and efficiency in delivery. It is essential to apply clean code principles by conducting code reviews, inspections, unit testing, and other quality assurance tasks. You will work as a full stack developer and collaborate closely with the Architect, Senior Developers, and other stakeholders for effective design and code reviews. Additionally, you will be responsible for authoring and executing automation tests, as well as creating software design and technical documentation. To be successful in this role, you should have 1-3 years of experience in software development with a strong educational background such as a Bachelor's degree in Engineering or MCA from reputable institutes. Proficiency in ABAP OO, ABAP Core Data Services (CDS), OData, RAP, HANA, SAPUI5, and Fiori is required. Knowledge of automation test frameworks like Vyper, OPA5, and QUnits would be beneficial. Exposure to agile development methodologies like Scrum and experience or functional knowledge in Procurement, SAP MM, or SRM is a plus. Familiarity with performance tuning in HANA CDS, analytical application development using KPI, ALP, and the ability to work effectively in a fast-paced and global team environment are also desirable qualities. At SAP, we strive to create an inclusive culture that focuses on health and well-being, offering flexible working models to ensure that everyone, regardless of background, feels included and can perform at their best. We believe in leveraging the unique capabilities and qualities of each individual to strengthen our company. As part of our commitment to diversity and inclusion, SAP is an equal opportunity workplace and an affirmative action employer. If you are interested in applying for this opportunity, please send an e-mail with your request for accommodation or special assistance to navigate the application process to the Recruiting Operations Team at Careers@sap.com. SAP is dedicated to providing accessibility accommodations to applicants with physical and/or mental disabilities.,

We are seeking a Senior Process Engineer/ Industrial Engineer for a Senior Consultant position in our firm. The ideal candidate should possess a strong understanding of Lean management tools, efficiency improvement techniques, Root Cause Analysis (RCA), and Corrective and Preventive Action (CAPA) analysis. A key responsibility of the role is to design, establish, and implement Standard Operating Procedures (SOP), Key Result Areas (KRA), and Key Performance Indicators (KPI) specifically within the apparel manufacturing sector. The successful candidate will demonstrate innovation and a willingness to embrace and implement the latest manufacturing principles to achieve the highest standards of efficiency. Flexibility and a readiness to travel in accordance with project requirements are essential. The minimum required experience for this position is 5 years, with proficiency in using Artificial Intelligence (AI) tools, creating presentations, and conducting data analysis. Candidates with previous consultancy experience will be given preference. We offer a competitive salary package that is among the best in the industry, along with performance-based incentives. Interested candidates are encouraged to submit their resumes to pooja@fashion-futures.com with the subject line "Senior Process Engineer/ Industrial Engineer for a Senior Consultant".,

Required Experience of minimum 4 Years in Technical Support ONLY Females Candidates Any Graduate Loc- Bengaluru CTC-9LPA 5 Day's Working | US Shifts | WFO Immediate Joiners Drop your cv at radhika@genesishrs.com

Job Description Company Overview Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail provides superior quality products, unmatched shopping experiences, and serves over 193 million loyal customers across 15,000+ stores in 7,000+ cities. With a strong supply chain, technology infrastructure, and a workforce of over 10,001 employees, Reliance Retail continues to innovate in the retail sector. Job Overview We are looking for experienced candidates with a background in Footwear Sales for the position of Department Manager at Reliance Retail . This is a full-time role based in Aurangabad, Akola, Chandrapur, and Wardha (Maharashtra) . As a Department Manager , you will be responsible for overseeing daily store operations, ensuring exceptional customer service, and driving departmental performance in line with company objectives. The ideal candidate should be passionate about retail, have strong leadership skills, and be committed to achieving business targets JOB DESCRIPTION Job Role: Store Operations Job Position: Department Manager Value Stream: Retail Operations Function: Store Operations Location: Aurangabad, Akola, Chandrapur, Wardha - Maharashtra KEY RESPONSIBILITIES AND KPIs OF THE ROLE Responsibilities (To be adapted as per the level) Achieve revenue, gross margin Control inventory level and shrinkage Adhere to Mockshop guidelines 100% SOP Implementation Statutory Compliance KPIs Achieve AOP SOP Implementation and Adherence in department. People Management Inventory control Competition update Financial Planning & Budgeting Achievement of Targeted Annual Operations Planning(AOP), Gross Margin and Sales Per Square Foot (SPSF) Increase margins and minimize expenses Control shrinkage Achieve higher average transaction value per customer People Management Control Attrition Product knowledge, brand differentiation Optimize manpower resource for category Functional and behavioral training Update category and store associates on latest development in new product/brands and presentation/selling technique Policies, Processes & Procedures SOP Implementation and Adherence in department Achieve targeted ATS(Available to Ship) and Conversion Mystery Shopping Findings and Improvement Gather consumer data for feedback Adhere to Mockshop guidelines OPERATING NETWORK Key Interactions: Internal Subordinates Within the Function Outside the Function Customer Sales Associate(CSA) House Keeping Team Support Function Security & Loss Prevention Team External External Interface (Outside RIL) Vendors External Brand Supervisor Education Qualifications: Graduation Experience: Min 2 Yrs Experience in Footwear Sales Functional / Behavioral competencies required to execute the role FUNCTIONAL COMPETENCIES Ability to work under pressure Number proficiency Customer Centricity Microsoft Excel Knowledge BEHAVIORAL COMPETENCIES Good communication skills Analytical & Presentation Skills Possible Next Role Movement: Store Manager In Training

Aruba NAC L2 Mumbai Provide day to day operational support for the NAC Management Service. Responsible for the design, planning, implementation, and operation of NAC setups and management. Integration of Networking devices with Enterprise Manager (Router, Switches, Access point etc) Troubleshooting of endpoints as per define ACL. Configuration of counter-ACT devices and Enterprise manager Onboarding of new networking devices into Enterprise manager Firmware upgrade of counter-ACT devices and Enterprise Manager Identify non-compliant system from Forescout NAC report.Creating SOPs & KBsPerformance Mgmt & Reporting ITIL & ITSM Knowledge Delivery agreed KPIs and 100% compliance to endpoints.

1. Team Supervision & Leadership Supervise daily operations of the call handling team, ensuring productivity and service quality. Allocate daily tasks and manage shift schedules to ensure adequate staffing and coverage. Provide ongoing coaching, mentoring, and performance support to all team members. Be the first point of contact for team queries and issue resolution. Maintain a positive, accountable, and collaborative team culture. 2. Call Quality Monitoring & Feedback Audit at least 35 calls per agent daily to ensure compliance with quality and process standards. Monitor live calls regularly to assess call handling quality. Provide constructive feedback and corrective training daily and weekly based on audit outcomes. Maintain audit records and track improvements over time. 3. Training & Development Conduct initial training for new team members and refresher training for existing staff. Organize knowledge-sharing sessions to address common process gaps or updates. Respond to team knowledge gaps proactively through targeted training and coaching. 4. Performance Monitoring & Reporting Track and analyze individual and team performance metrics (KPIs), including attendance, adherence, productivity, and quality. Prepare and share daily, weekly, and monthly performance reports with the Project Manager and leadership. Discuss team performance weekly with the Project Manager . Send advisory or warning emails to team members if required based on underperformance or repeated issues. Conduct monthly performance review meetings with each team member.

Job Title: Senior Associate - Merchant and Digital Fulfilment Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. WHAT WILL YOU BRING Be motivated self-driven and passionate about customers. Experience in working to KPI or performance-based results Have foundations in financial acumen and the ability to communicate in simple language with customers. Evidence of working in an environment that requires proactive learning and best practice sharing Experience in a phone-based role desirable but not mandatory Credit and risk management experience YOUR NEW ROLE Role contribution is primarily focused on the onboarding and offboarding of bank feed customers. The team member manages requests across various affiliated accounting packages such as MYOB, XERO, Reckon, SISS, BGL, AGData , PRAEMIUM and various existing and upcoming organisations, completed to high quality and within SLA. Colleagues provide file-based support to customers and bankers at all stages of the business cycle. Behaving professionally and ethically in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures relevant to the position. Adherence to all internal operating procedures relevant to the position. Action inbound tasks, emails and other forms of customer communication/referrals within expected turnaround times. Be able to manage ambiguity & difficult conversations and still deliver to our values to serve our customers well. Process, manage and support customers and bankers with applications utilising NAB programs to risk and correct process. To meet NPS targets & Customer Experience call compliance and quality scores and hold exceptional customer advocacy. A diverse and inclusive workplace works better for everyone: Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It s a huge part of what makes NAB such a special place to be. More focus on you: We re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities Join NAB India: This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities To know more about us please click here To know more about NAB Global Innovation Centres please click here We re on LinkedIn: NAB Innovation Centre India

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!! HIRING FOR OPERATIONS TEAM LEAD POSITION Location- Lucknow & Gurugram Position - Team Lead Requirement - Graduate with minimum 3 years Experience in BPO & 1 year as Operations Team Lead can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation For Lucknow- Salary - upto 5LPA (Depending upon last drawn) For Gurugram - Salary- Upto 5.5LPA (Depending upon last drawn) Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Job Roles & Responsibilities: Develop and Implement effective SEO strategies to improve Organic traffic, rankings and Business leads for the entrusted SEO clients Execute the latest Onpage, Off Page and Content Marketing strategies to achieve Business goals and KPI s Support your SEO lead and reporting manager for the SEO related requests. Should be able to work both independently and as part of a team. Create SEO Audit, Content Audit and Technical SEO recommendation reports as required Perform Keyword Research and strategize content for improving traffic & rankings Optimize existing Website content and landing pages with the targeted keywords. Create meta tags, h1 tags, canonical tag etc as required Coordinate with Content, Design, Social media, PPC and Management team for the SEO tasks Undertake SEO reporting as required. Use web analytics tools (e.g. Google Analytics, Google Search Console & Google My Business) for Monthly & Periodic Reporting as per the Standards. Performs regular SEO reporting & meeting with the SEO Leads / Manager and Management on the Traffic Improvement, KPI s and business objective achievement for the entrusted SEO clients. For any query, please contact 0484-6689999

MrMed is looking for Senior Operations Manager to join our dynamic team and embark on a rewarding career journey. As a Senior Operations Manager, your role is to oversee and manage the operations of a company or organization, ensuring efficient and effective processes across various departments. You will be responsible for strategic planning, resource allocation, process improvement, and team management. Here are the key responsibilities and tasks typically associated with the position of Senior Operations Manager : Strategic Planning : Develop and implement operational strategies aligned with the organization's goals and objectives. Collaborate with senior management to define key performance indicators (KPIs) and establish targets for operational efficiency, productivity, and customer satisfaction. Resource Allocation : Optimize resource allocation, including personnel, equipment, and budgets, to maximize operational efficiency and achieve business targets. Identify resource gaps and coordinate with relevant departments to address them effectively. Process Improvement : Analyze existing operational processes, identify areas for improvement, and implement changes to enhance efficiency, quality, and cost - effectiveness. Utilize tools and methodologies such as Lean, Six Sigma, or Kaizen to drive process optimization and continuous improvement initiatives. Performance Monitoring : Establish and monitor performance metrics and KPIs to assess the effectiveness of operations. Regularly review performance data, identify trends, and take corrective actions as necessary. Provide timely and accurate reports to senior management on operational performance and progress. Team Management : Lead and manage a team of operations staff, providing guidance, coaching, and performance feedback. Set clear expectations, assign responsibilities, and ensure effective communication and collaboration within the team. Foster a positive and productive work environment. Risk Management : Identify and assess operational risks, develop risk mitigation strategies, and implement controls to minimize risks. Ensure compliance with relevant regulations and industry standards. Continuously monitor and evaluate risk factors that may impact operations. Vendor and Supplier Management : Collaborate with vendors and suppliers to establish and maintain effective partnerships. Negotiate contracts, monitor performance, and ensure timely and quality delivery of goods or services. Resolve any issues or conflicts with vendors or suppliers.

Must have Min 1+yrs exp as a Team Leader from International Voice ECommerce Process BPO. Team Leader from ECommerce International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Position -- Permanent Role Program Manager Experience – 15+ Years Location – Chennai/Bangalore Work Mode – Hybrid Shift Timing – Afternoon (2pm – 10pm) About the Role We are seeking a seasoned Program Manager to lead complex, cross-functional initiatives as part of a multi-year customer transformation journey. The ideal candidate will bring deep expertise in program governance, stakeholder engagement, and enterprise-level execution. This role demands strong leadership, exceptional communication skills, and a proven track record of delivering large-scale programs aligned with business goals. Key Responsibilities Lead and oversee large-scale testing programs across multiple teams/products. Define program scope, goals, and deliverables in collaboration with senior leadership and stakeholders. Establish and maintain governance frameworks, risk management protocols, and performance metrics. Participate and contribute to forums, as required, to drive testing transformation and innovation. Drive cross-functional collaboration and ensure timely delivery of program milestones. Manage budgets, resources, and vendor relationships to optimize program outcomes. Provide executive-level reporting and insights to support decision-making. Required Qualifications 15+ years of experience in program/project management, with at least 6 years in leadership roles. Proven experience managing enterprise-wide programs with high complexity and impact. Strong understanding of program management methodologies (Agile, Waterfall, Hybrid). Excellent stakeholder management and communication skills. Proficiency in tools like MS Project, JIRA, Confluence, and other PM platforms. PMP, PgMP, or equivalent certification preferred. Preferred Attributes Experience in sectors such as IT, consulting, finance. Ability to navigate ambiguity and drive clarity in fast-paced environments. Strategic thinker with a hands-on approach to execution. Strong analytical and problem-solving skills. Pay range and compensation package Competitive salary based on experience and qualifications. Equal Opportunity Statement We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law. Qualifications Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field.

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travellers focus on being there, not getting there and our Travel Experience team is central to this mission! This role is for the experienced travel agents with expertise in any of the mentioned foreign language: French/ German/ Italian As a member of our Travel Experience team, you will be responsible for directly supporting our users in their travel needs. While helping users you will have the opportunity to offer insights to product, design and engineering teams, directly having an impact in how we scale and improve our product offering. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveller - all while providing a market-leading positive experience! What You ll Do: Assist our travellers with best-in-class personalised support, adding value and solving problems with any travel or tech related help they may require, ranging from standard platform queries to last-minute emergency travel situations. Work to, thrive and achieve through KPI s that both relate to performance and behavior Contribute to you and your teams continual learning and upskilling, constantly improving your travel knowledge and platform knowledge so we set the standard for best-in-class travel agents Build internal relationships across global teams Feedback to our product and engineering team to be part of the solution in our product improvement As part of a 24/7 global support team, you may be required to work nights/weekends/holidays as needed What We re Looking For: Significant experience in a customer service role and find satisfaction in providing delight to those experiences Metrics driven as an indicator and motivator of success A skilled communicator, proficient in both verbal and written English language who enjoys creating personalized verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up Curious thinker who loves to keep learning and thrives in a dynamic and ever-changing environment Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our unique travel customer service platform TravelXen Flexibility to work non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization

Job Description This role is responsible to lead segment/application initiatives for drives portfolio to support and drive sales engagement with respective segments/application teams. The segment & application leader in this role will be responsible for building sales enablement/business development aspects in coordination with segment/application teams: Main Accountabilities: 1. Single Point of Contact for segments/GTM a. Act as a single point of contact & work closely with the respective segment b. Ensure the positioning of IC&D portfolio in segment initiatives & focus growth areas c. Ownership of 2027 IC&D growth ambition in segment 2. Sales Enablement a. Responsible for building application notes, prescription notes, Training & Material etc based on the value proposition. 3. Collaboration with segment teams & other lines of businesses plus relevant functions a. Ensure the realization of 2027 b. Coordinate the segment related priorities in IC&D 4. Support the prescription team a. Monthly opportunity mapping b. Support the pre sales, prescription team with relevant information 5. Community Management a. Create a community of operations, IC&D, segment & other line of business b. Strong advocacy & communication of segment value prop 6. Analytics a. Build a strong data based analysis & view on segment view b. How to capture future trends on segments/applications 7. Monitoring: Business & technology 8. Be a role model as a leader in order to promote IC&D scope across the internal & external communities 9. As the community evolves there would be many additional responsibilities/transformations individual would be a part of The Ideal candidate Must be a hands-on techno-commercially on drives & segments/application. A technology enthusiast who is curious to know about the future development of the segment/market and give clear direction on the IC&D business and work closely with all stakeholders to achieve targets and kpi s. Must be self-motivated and driven with a must win mindset and a desire to be successful. Being able to work independently but also as part of a team in a matrix organization is essential to this role. Be able to influence and motivate individuals and stakeholders that do not report to him, to achieve shared KPI s through a collaborative and synergistic approach. Key Responsibilities Build and maintain a high-performance culture while closely collaborating with other Lob, business units and support functions in the Industrial Automation Business Act as SPOC for a defined segment Be able to lead sales enablement initiatives and boost campaigns for the Drives Responsible for the identification and implementation of strategic growth and transformation activities Work closely with offer marketing and internal stakeholders to position our IC&D portfolio as a leader in the market Work closely with segment teams, pre sales, prescription teams, countries, line of business & other relevant teams to develop and deploy growth programs, initiatives, and wining strategies Be current with all product offerings and solutions to be seen as a subject matter expert Be able to conduct market analysis to identify gaps in the market and position our company and our offerings for success Engagement with stakeholders Work closely with teams: Segment teams within ICOS Internal IC&D teams: marketing, pre sales teams. LoB teams etc Be the plug in between IC&D and segment ecosystem Build and maintain a relationship of trust and collaboration between Schneider Electric s stakeholders and our strategic partners while at the same time drive sales enablement & strong analytics Pipeline reviews to ensure the teams are maintaining a short and medium term focus Be seen as a trusted advisor Identify and remove obstacles for commercial success Some KPi s but not limited to Sales Enablement KPIs Segment growth Feedback from respective stakeholders Qualifications Education, Experience and Skills Degree in engineering. Strong drives experience (both VSD & SDS) Deep knowledge of segment/application Minimum of 10 years VSD/SDS solution/application experience Collaborator, initiator & technology savvy Fluent in English, multilingual beneficial Schedule: Full-time Req: 00991O

Role & responsibilities : Performance Management System Performance Appraisal KRA KPI Recruitment and Selection Talent Acquisition Preferred candidate profile candidate has excellent communication skill Should have experience in core HR Should Completed Post Graduation In HR field

Responsibilities Growth & Marketing (Outcome Driven) Launch, scale, and optimize Meta (FB/IG) and Google Ads for revenue and high ROAS. Own the full ad funnel from campaign creation to final purchase and constantly optimize to lower CAC. Run weekly A/B tests for creatives, targeting, placements, hooks, and offers to increase CTR and reduce CPA. Build, analyze, and improve performance funnels using ROAS, AOV, LTV, and conversion metrics. Identify opportunities to scale Advantage+ , retargeting, and segmented prospecting campaigns. Technical & Tracking (Coding Heavy) Implement Meta Pixel, Meta Conversions API (CAPI) , GA4 , and GTM-based event tracking with complete deduplication. Write, modify, and debug tracking scripts in Shopify Liquid and JavaScript for ViewContent, AddToCart, Purchase events, etc. Customize Shopify themes (Dawn/OS 2.0) to inject event IDs , external IDs , and schema without layout issues. Handle scroll depth, video view, and button click tracking via dataLayer and GTM triggers. Troubleshoot tracking issues and attribution mismatches between browser and server-side events. Must-Have Skills 2+ years running Meta & Google Ads with proven ROAS. Shopify, GA4, GTM, and CAPI implementation experience. Ability to write and debug Shopify Liquid , JavaScript , and handle JSON events. Strong grasp of D2C growth metrics: ROAS, CAC, AOV, CTR, LTV, bounce, funnel drop-off. Must own a laptop and be available full-time in hybrid setup (Bangalore preferred). Bonus Points If You Have Experience in womens fashion/eCommerce brands (e.g., Biba, Libas, House of Chikankari). Familiarity with WhatsApp API (Interakt/Gupshup) and automated flows. Shopify feed management experience for Google Shopping + Meta Catalog . Used tools like ChatGPT, Canva, AdCreative.ai to test creatives at scale. Why Join Layas Marts? Be the revenue owner , not just an executor. Build India's next D2C success brand with a fast-moving founder. Work where performance > politics , and data > drama. Incentives tied directly to ROAS and revenue — your work is rewarded .

Role- Operations Manager Looking for 8+ years of experience in International BPO(Customer service) Must have 2+ years of Managerial Experience Location- Bangalore and Pune WFO| Rotational shifts CTC - 16 LPA Contact - 9214334811 Aman

Responsibilities: * Manage CRM tools & KPIs * Collaborate with marketing team on lead gen strategies * Close deals through effective communication * Generate leads, acquire clients, provide pre/post sales support

Job Description for Team Leader Job Title: Team Leader Reporting to : Team Manager/Delivery Manager, Operations Objectives The Team Leader’s objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Leadership: 2 yrs. of team management experience. 2+ years of experience working with multiple investors for foreclosure. Managing all people related issues coordination with HR and internal leadership as required. Ability to identify the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. Actively promote the company ethos and create and maintain an environment which encourages retention. Proactively Identify and implement feasible solutions to address issues which could lead to attrition. Operations: Interact with all relevant client stakeholders and ensure all KPI’s are delivered as per the set target. Prepare weekly/ daily /monthly MIS’s / MBR/ QBR and conduct reviews with client . Ensure all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. Take ownership of identification and resolution of daily operational, admin and technical issues. Manage and respond to all client escalations in a timely manner. Timely and accurate submission of all reports sought by the management or by the business area and ensure prominent levels of internal and external customer service. Monthly review and suggest revision of the quality and productivity targets based on the team’s performance, to improve overall process efficiency and deliver excellent customer service. Ensure all trainings are completed for self and teams ,nominate self and team members for additional trainings to improve skillset. Keep the Manager/ Leadership appraised of member’s needs, staffing issues, technical and performance issues. Conduct training for new hires as an when required. Mentor Foreclosure associates while assisting Manager with tasks such as scheduling, meetings, training, and creating a positive work environment. Assist Foreclosure associates dealing with escalated accounts and ensure necessary steps are taken to resolve them within established deadlines. Be available to Foreclosure associates when they need assistance. Meet department standards as they relate to daily productivity metrics. Perform side by sid quality review for new hires and existing employees. Assist Foreclosure Manager with review and compilation of investor, insurer, and client reporting requests as needed. Point of contact for new hires and existing employees Performs additional projects and duties as assigned by Management. Teamwork: Ability to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. Actively participate and encourage participation in Team/ Organizational events. Continuous Improvement: Consistent improvement upon current performances and raise the bar of expectations and standards. Contribution of ideas / suggestions which improve the process efficiency or enhance the way we work. Encourage and invite suggestions from the team and implement them if found feasible. Appraisals: Conduct and document appraisal reviews of the team members on at least a monthly basis. Provide regular and constructive feedback to individual team members focusing on their performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. To be open and receptive to feedback. Qualification: Graduate any discipline 4 - 5 years of experience in BPO, US Mortgage – Foreclosure -domain Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry- Foreclosure- knowledge Able to meet goals and deadlines in a fast-paced environment.

1. Conduct comprehensive market assessments to identify potential customer segments 2. Prepare detailed reports from market-level insights down to the sales personnel level and support customer acquisition strategies based on insights 3. Develop, monitor, and report on KPIs related to asset utilization, including bikes, swapping stations, and batteries. Identify bottlenecks and opportunities for performance improvement. 4. Lead the formulation of expansion plans for swapping stations across various cities. Prioritize locations based on market demand, feasibility, and ROI. 5. Continuously monitor EV market trends, sales data, regulatory updates. Prepare and circulate actionable insights for internal stakeholders and leadership. 6. Collaborate with fleet and infrastructure partners to provide timely and relevant performance reports. Ensure data transparency and accountability across the ecosystem.

You should have at least 3-8 years of experience in call center operations, preferably outbound. Your expertise should include a proven track record in telecom sales and service processes. Strong communication skills and the ability to coordinate effectively with team members are essential for this role. Experience in managing SLA, KPI, and achieving targets will be an advantage. Join our team at Computronics Systems (India) Pvt. Ltd. and be a part of our dynamic and growing organization.,