1941 Kpi Jobs - Page 5

We are seeking an experienced and versatile Zoho Developer to join CRM team at GEDU Noida. The ideal candidate should have a deep functional and technical understanding of the Zoho One suite, including Zoho CRM, Creator, Projects, Desk, and Zoho Analytics. This role is responsible for end-to-end solution development, integrations, reporting, and workflow automation across the Zoho ecosystem. Duties and Responsibilities: Manage and customize all Zoho applications including CRM, Creator, Projects, Desk, Campaigns, SalesIQ, and Zoho Analytics. Perform process mapping and workflow creation (e.g., approval processes, lead scoring rules, assignment rules, blueprints). Design, develop, and implemen...

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered. Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score. Implement/review/enhance field service Operations Drive and deliver operational KPIs ( Service and Revenue ) Manage field Service team to provide optimum customer services Provide support and guidance to Service staff to ensure timely and quality Customer services. Candidates Mobile Phones Back ground will be preferred. Skills: Educational : Any Degree. Experience: 3 years to 7 years in Home/Kitchen Appliances Service industry. Gender : Male Should be good in MS - Excel. Int...

Job description Job Title: Operations Manager BPO Company: Globiva Location: Gurgaon, Haryana Experience: 2-5 Years as a Operation Manager Industry: BPO Company Overview: Globiva is a leading provider of Business Process Management services, delivering best-in-class customer experiences for global clients across industries. We pride ourselves on innovation, operational excellence, and a strong commitment to quality. --- Job Description: We are seeking a dynamic and experienced Operations Manager to lead and manage our BPO operations team in Gurgaon. The ideal candidate will be responsible for ensuring efficient day-to-day operations, meeting client SLAs, enhancing productivity, and driving t...

Job description Would be responsible for Real time queue monitoring (RTQM) Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity Reports) Will have to manage client Interaction Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS Would ensure availability of analysts on phones/chats as per the business model requirement. Must have worked on IEX Maintaining SL, calculation of shrinkage, attrition Location : - Navi Mumbai

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...

Supplier Outreach: Establish and maintain relationships with suppliers, identify and engage with new suppliers, and ensure timely and effective communication with suppliers. Response Tracking & Escalation: Track and monitor supplier responses to requests and queries, escalate issues and concerns to relevant stakeholders in a timely manner, and ensure prompt resolution of supplier-related issues. Documentation Assessment: Review and assess supplier documentation for accuracy and completeness, verify compliance with regulatory requirements and company standards, and ensure all necessary documentation is up-to-date and readily available. Spec System Linkage: Ensure seamless integration of suppl...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

Please Note:- Looking candidates from Big4 Firm Overall Business Strategy:- Formulation and execution of the company's long-term business strategy. Work closely with senior leadership to align the strategy with overall organizational goals. Identify market trends, competitive forces, and business opportunities to inform strategic decisions. Own the annual planning cycle, including financial forecasts, resource allocation, and strategic priorities. Collaborate with various departments (e.g., finance, marketing, operations) to ensure alignment of strategic initiatives with business goals. Develop actionable plans based on company-wide objectives and key performance indicators (KPIs). Facilitat...

Greetings from 1Point1.. Immediate Hiring for Collections Assistant Manager ...!! Looking for an Immediate Joiners.. Designation : Assistant Manager Qualification : Any Graduate Languages : English + any 2 regional languages Working Place : Bangalore Experience : Team Leader or assistant manager experience in any collections process can apply. Interested candidates can call to HR Pruthvi - 9620664492 or share your updated CV on same watsapp number

To handle day to day operations for Inbound/Outbound/Inventory operational work across the site with driving excellence, process, and implementation of operational compliances as per customer needs/ SOP/ policies & procedures of the company or Government. To deliver significant change management solutions, and ongoing cultural change in site operation Team. Daily MIS reporting to customer and internal stake holders. 5S management on floor operations. To monitor/ drive and achieve KPI s and SLA as per the agreed understanding with customers. Responsible for 100% inventory accuracy management in the site. Ensuring 100% safety for the site.

About ATECH Cloud (Cloudzen 365) Atech is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel Company website link: https://atech.cloud/ Role Scope Job Title : Technical Service Desk Team Leader (India) Dept : Operations Team : Service Delivery / Suppor...

Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees with...

Developed and implemented strategies to enhance team performance, resulting in a 21% improvement in KRA achievement within the team. Conducted regular performance assessments and provided constructive feedback to team members

Will Be Handling Sales of HP Products in The Showroom Develop And Manage New and Existing Clients by Providing High Caliber of Service, Explore and Identify All Their Needs. Manage And Maintain Sales / Clients Database. Establish & Maintain Efficient Relationship with New and Existing Clients. Create Proposals for Target Clients with Relevant Info and Quote. Manage Clients / Projects Receivables and Cash Collections in Light of Preset Financial KPI. Ensure Clients Have Positive Experience by Communicating Effectively; Pre and Post Deal Process. Work Closely with Relevant Departments / Colleagues; Commercial, Marketing, Product Supply to Ensure Efficient Operation in Terms of Product Availabi...

Job Title: Expert Global Operations (Humanitarian Logistics) Location: Mumbai Department: Global Operations / Humanitarian Logistics Experience: 5+ years Education: Bachelors Degree or equivalent Job Purpose: Manage and support global operations for humanitarian logistics projects, ensuring smooth supply chain processes, timely delivery, and high service quality. Key Responsibilities: Coordinate cross-trade shipments with global teams, carriers, and stakeholders. Manage orders and update systems (CW1, ERP, etc.). Track shipments, maintain KPIs, and resolve operational issues. Liaise with suppliers and address customer inquiries. Suggest process improvements to enhance efficiency. Key Skills:...

Job Description We are looking for a dynamic and experienced Team Leader (SME) to lead and manage a team of Customer Service Associates handling international voice processes. The role requires excellent communication, people management, and problem-solving skills. You will be responsible for achieving operational targets, ensuring quality standards, and enhancing team performance in a high-paced international environment. Role & responsibilities Team Leader (International Voice Process / SME) Responsible for managing a team of agents handling international voice-based customer interactions (US/UK/AUS shifts). Supervise daily operations to ensure timely and efficient service delivery while m...

Role & responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. Be sensiti...

We Are Hiring " International voice Support " Experience : 1+ Year Qualification : Any intermediate/ Graduate Salary : Upto 4.5-4.6 LPA Location : DLF Gochibowli 5 Days of working 2 Rotational Week off Rotational Shift Timings Note : 2 way cab is also Provided Skills : Excellent Communication International Experience KPI Metrics Inbound and outbound Interview rounds : HR OPS Versant Interview Location : Kondapur

Role & responsibilities Manage the day-to-day operations in accordance with requirements and SLAs set out in the MSA. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases Provide exceptional people management, mentorship and career development to members of your team, including managers and reps, achieve low attrition levels and high employee engagement Drive Operations teams to deliver continuous improvement and productivity/quality gains Flag and escalate business risks timely to client Routinely audit agents for their metrics and work. Coaching and feedback based on ...

KPIs - Number of new deals closed, new customers & revenue added. Cold Calling to potential customers. Field Visit at customer s place/office/shop/clinic etc. Handle software product demos for sales-qualified leads. Show them how our products can add value to their business and life. How our software product can help them solve their challenges and achieve their goals. You will also present pricing to the customer. Handle customer communications, and software product-related conversations & queries. Nurture all marketing qualified leads in your pipeline with high-quality follow-ups. Identify insights & pain points from conversations with prospects and contribute to the product roadmap by pro...

KPIs - Number of new deals closed, new customers & revenue added. Cold Calling to potential customers. Field Visit at customer s place/office/shop/clinic etc. Handle software product demos for sales-qualified leads. Show them how our products can add value to their business and life. How our software product can help them solve their challenges and achieve their goals. You will also present pricing to the customer. Handle customer communications, and software product-related conversations & queries. Nurture al Kpi, Marketing, Revenue Acceleration, Sales

Job Purpose Job Purpose Description To assess the quality of Billets from time to time to ensure right quality received from the supplier. To develop a quality culture through continual improvements and team working. Analyze reasons for external and internal and initiate, monitor and implement corrective actions, to prevent recurrence Ensure guidelines are followed in the case of products where special testing is required to satisfy the customer Liaison with external agencies for third party inspections. Initiate action plans to reduce customer complaints, sales return and internal rejection. Identify and train employees on any special needs identified for effective working of the systems to...

Having overall minimum 5 years experience in Secretarial Function and services of a listedentity Providing secretarial support services as per the Companies Act, Rules & Regulations Supporting core secretarial activities in connection with Board, Committee, other meetings asper the Companies Act, Rules & Regulations Responsible to ensure reporting, filing, disclosure requirements, updation, etc applicable to alisted entity Liaise with other organizations, industry and regulatory authorities such as SEBI, RBI, stockexchanges, etc Conversant with listing requirements and obligations in India Provides advice on compliances issue to the various function heads Highly experienced in the management...

Generate Sales through banking and private wealth channel Contact and follow up with new and prospective clients and set up new business opportunities Convert prospects into customers by show-casing appropriate products to the prospects matching theirinvestment needs Responsible for executing the strategy for increasing distribution in the region through follow-ups, Clientmeets, with goal of increasing product-wise market share Stay up to date on industry trends and competitive activities, including analyzing customer behavior andpreferences and identifying new market opportunities Build and maintain relationships with key clients, communicate effectively and demonstrate deepunderstanding of...