883 Kpi Jobs - Page 5

Please carefully review the position requirements before submitting a potential candidate for consideration. Job Summary Reporting to the Global Head of ITSM, the IT Process Excellence Specialist will play a crucial role in the development, optimization, and management of various IT processes within our organization. This role involves revising and improving processes, such as Joiner Mover Leaver (JML), Incident Management, Escalation Procedures, and Request Design in ServiceNow. The IT Process Owner will also be responsible for training the technical teams and ensuring compliance with established processes. Key Responsibilities Responsible for analyzing existing IT processes, including JML, Incident Management, Escalation, and Request Design, to identify areas for improvement. Collaborate with cross-functional teams to revise and optimize processes to enhance efficiency, effectiveness, and user satisfaction. Develop and maintain process documentation, including workflows, procedures, and guidelines. Review and enhance the JML process to ensure smooth onboarding, transfers, and offboarding of employees. Implement best practices for user provisioning, access control, and data security. Monitor and track JML requests to ensure compliance with company policies. Evaluate and refine the incident management process to minimize service disruptions. Create and maintain comprehensive documentation for all IT processes, workflows, and standard operating procedures (SOPs). Collaborate with relevant stakeholders to ensure that processes are well-defined and follow industry best practices. Work closely with technical teams to design and implement IT service requests in ServiceNow. Continuously improve and customize ServiceNow workflows to align with evolving business requirements. Provide training and guidance to technical teams and end-users on the newly optimized processes and procedures. Foster a culture of continuous improvement by organizing workshops and knowledge-sharing sessions. Establish key performance indicators (KPIs) to measure the effectiveness of IT processes. Regularly monitor and report on process performance, identifying areas for further improvement. Ensure that IT processes are compliant with relevant regulatory requirements and security standards. Implement necessary controls and safeguards to protect sensitive data and maintain data integrity. Qualifications & Experience With 6-8 of Professional experience and bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience). ITIL4 Foundation is as must. Advanced ITIL4 Certification is a plus Proven experience in IT process management and improvement. Strong knowledge of ITIL (Information Technology Infrastructure Library) Strong experience with ServiceNow Experience with AI and GenAI Experience with process automation and workflow automation tools. Project management experience. Knowledge of compliance and security standards (e.g., ISO 27001, GDPR). Excellent analytical and problem-solving skills Strong communication and interpersonal skills Attention to detail and a commitment to process excellence . For additional details regarding submission eligibility and payment terms, please refer to your contract. Only submissions from agencies with current service contracts in place will be considered.

Job Title: Invitro ADME Job Location: Bangalore/Hyderabad About Syngene Syngene (www.syngeneintl.com) is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply. At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures, and SOPs, in letter and spirit. Mandatory expectation for all roles as per Syngene safety guidelines Overall adherence to safe practices and procedures of oneself and the teams aligned. Contributing to development of procedures, practices and systems that ensures safe operations and compliance to companys integrity & quality standards. Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times. Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace. Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self. Compliance to Syngene s quality standards at all times. Hold self and their teams accountable for the achievement of safety goals Govern and Review safety metrics from time to time Job Purpose Support the ADME team by planning and conducting the metabolic stability, Single point inhibition, reversible CYPIC50 inhibition and TDI-IC50 shift assays using Human liver microsomes with highest quality Time management and multi-tasking skills to meet the demand of high-volume wave 1 ADME assays to complete multiple projects within timelines. Contemporaneous recording of lab activities and experiments performed, practices high level of house keeping Adhere to all safety rules and maintains safe workplace. Predominantly laboratory-based job Experience: 3- 10+years Education: Msc/Mpharm/Mtech/Phd/ Fresh phd with relevant exp during academics or any postdoc Key Responsibilities: Extensive experience in planning metabolic stability, CYP inhibition assays Design and execute in-vitro Single point inhibition, reversible CYPIC50 inhibition and TDI-IC50 shift assay with human liver microsomes. Seamless coordination with BA-DMPK group to design in-vitro CYP inhibition studies. Preparation of SOPs and EOPs. Reporting of executed studies without any noncompliance. Reporting of study results clearly in the cross functional scientific meetings. Follow environment, health, and safety (EHS) requirements at all times in the workplace ensuring individual and lab/plant safety. Ensure environment, health, and safety (EHS) measures are imparted via training and adhered within the team. Technical/functional Skills: Comprehensive understanding of in vitro ADME assays and technical expertise in trouble shooting the assays In depth understanding of biochemical and aspects of enzyme kinetics is highly desirable related to the metabolism Good, demonstrated knowledge in software such as Microsoft excel and Graph pad prism Demonstrated cross functional leadership capabilities Experience with automation is desirable Behavioral Skills: Demonstrate ability to be a team player. Commitment to deliver the study reports within the agreed timelines Adaptability to changes in the dynamic lab environment Communicate confidently with colleagues and collaborators in the meetings and presentation of study reports and evidence of publications in the PEER reviewed Journals Equal Opportunity Employer: It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodations for qualified individuals with disabilities.

1. Cluster Logistics Operations Management - Oversee day-to-day logistics operations for the cluster, ensuring all activities are aligned with company standards and operational goals. - Collaborate with the Cluster Leadership team to create and implement strategic initiatives aimed at optimizing logistics performance. 2. KPI Establishment and Monitoring - Develop, monitor, and report on key logistics KPIs, including:- Order vs Execution Rate – Ensure alignment between customer orders and delivery execution. - TAT (Turnaround Time), OTIF (On Time in Full), and Customer Service Metrics to measure service level achievements. - Use data-driven insights to improve process efficiencies and ensure high levels of customer satisfaction. 3. Inventory Replenishment - Implement and manage both Push and Pull replenishment models as per seasonal demand, customer requirements, and inventory flow goals. - Coordinate with the procurement and supply chain teams to maintain optimal stock levels. 4. Infrastructure and Seasonal Planning - Plan and oversee infrastructure setup at plants and depots to meet seasonal demands and peak operational periods. - Ensure all logistics infrastructure (including storage, handling, and transportation facilities) is prepared to support seamless operations during high-demand seasons. 5. Depot Operations and Efficiency Management - Manage depot operations to ensure high levels of efficiency and productivity. - Monitor and optimize depot layout, storage capacity, and process flows to reduce turnaround times and improve space utilization. - Drive initiatives to enhance product freshness and liquidation, minimizing stock losses and maximizing inventory turnover. 6. Regulatory Compliance - Ensure all depots within the cluster adhere to local and national regulatory standards, including safety, environmental, and quality regulations. - Regularly conduct compliance audits and implement corrective measures when needed. 7. Transportation Management - Assess and manage vendor partnerships for transportation, ensuring timely and cost-effective delivery solutions. - Oversee transportation execution from depots to customers, ensuring adherence to service level agreements (SLAs) and OTIF metrics. - Drive continuous improvement initiatives for transportation routes, scheduling, and vendor performance. 8. Cost Management - Drive cost-efficiency strategies across all logistics functions within the cluster. - Monitor and manage budgets, ensuring that all logistics expenses align with the cluster’s financial targets.

Job Title: Forecasting Analyst BPO Location: Bangalore CTC: Up to 8 LPA Experience: 2–5 years in workforce forecasting or analytics Job Summary: We are looking for a detail-oriented Forecasting Analyst with experience in BPO workforce planning and demand forecasting. The role involves analyzing historical data, predicting future contact volumes, and building efficient headcount and capacity plans to meet service level targets across voice and non-voice processes. Key Responsibilities: Analyze historical call, chat, and email volumes to build accurate long-term and short-term forecasts Collaborate with WFM, operations, and business leaders to align capacity planning with business goals Create and maintain forecasting models using Excel, WFM tools, and BI platforms Track variances between actual and forecasted volumes and identify root causes Provide hiring recommendations based on FTE forecasts and shrinkage trends Prepare weekly, monthly, and quarterly forecasting reports for internal stakeholders Support budgeting, scheduling, and staffing decisions with actionable insights Required Skills: 2+ years of experience in forecasting within a BPO or contact center environment Proficiency in WFM tools (e.g., NICE IEX, Verint, Aspect, Genesys) Advanced Excel skills (pivot tables, statistical functions, data modeling) Experience with data visualization tools (Tableau, Power BI preferred) Solid understanding of KPIs like SLA, AHT, Occupancy, and Utilization Strong analytical, problem-solving, and presentation skills Ability to work cross-functionally and manage multiple priorities Good to Have: Knowledge of SQL or scripting for data extraction and manipulation Experience in multichannel (voice, email, chat) forecasting Exposure to global delivery models and 24x7 operational environments Familiarity with statistical forecasting methods (e.g., time series, regression)

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

HARMAN COTTEX AND SEEDS PRIVATE LIMITED is looking for Team Manager to join our dynamic team and embark on a rewarding career journey Team Leadership: Provide direction, guidance, and leadership to a team of individuals, ensuring they understand their roles, responsibilities, and objectives Performance Management: Set clear performance goals and expectations, monitor progress, provide regular feedback, and conduct performance evaluations Workflow Management: Organize and delegate tasks, assignments, and projects to team members, ensuring efficient workflow and resource allocation Coaching and Development: Identify team members' strengths and areas for improvement, and provide coaching, mentoring, and development opportunities Problem Solving: Address challenges, conflicts, and issues within the team, fostering a positive and collaborative work environment Communication: Facilitate effective communication within the team, across departments, and with upper management to ensure alignment and transparency Results and KPIs: Monitor and track key performance indicators (KPIs) and metrics to measure the team's productivity and success

ql-editor kch-description-color"> About SuperK We are re-imagining how neighborhood retail in Bharat, the unorganized Kirana stores of today will transform into organized convenience retail chains over the next decade - we are driving this change. SuperK is a well-funded early-stage startup offering a full-stack solution to empower small retail stores in Tier 2 and below towns. SuperK is rebranding existing small-format retail stores and providing them with the benefits of procurement, tech systems, intelligence, and marketing at scale to create a chain of mini supermarkets. Some parallels can be drawn to how Oyo has transformed the small hotel industry, Medplus & Apollo have changed pharma retail, and BigC & others have changed offline mobile buying. About the Role As a Program Manager you need to focus on solving cross-functional business problems, improving process efficiency, piloting new initiatives, and ensuring strong KPI governance across the organization. What you will be doing Problem Solving & Efficiency Improvement Identify and articulate high-impact problem statements across business functions (e.g., supply chain, retail operations, merchandising). Scope the problem clearly with well-defined success metrics. Develop data-backed hypotheses and multiple solution strategies. Design and run rapid pilots to validate hypotheses and identify scalable solutions. Institutionalize successful pilots by creating detailed SOPs and enabling seamless handover to operational teams. New Initiatives & GTM Pilots Support planning, execution, and performance tracking of GTM strategies for new business initiatives. Collaborate with cross-functional teams to execute pilots and analyze outcomes. Operational Hygiene & KPI Governance Define and track critical KPIs across key functions. Identify variances and work with teams to ensure timely interventions and process corrections. Create dashboards, cadences, and documentation to institutionalize operational discipline. What we would like to see in you 4 years of experience in consulting, operations, or strategy roles. Strong analytical and problem-solving skills; comfort with data. Experience in structured problem solving and cross-functional stakeholder management. Ability to thrive in a fast-paced, execution-focused environment. Familiarity with retail, supply chain, or consumer business is a plus. Function : Operational Excellence & Strategic Initiatives Location - Bangalore, Karnataka

Function: Service Delivery Job Category: Engineering Senior Service Engineer W rtsil Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform. Did you know W rtsil has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride General Purpose of the job: Independently executing services related to Propulsion including Thrusters, CPP, OD box, Gear box. As Sr. Service Engineer / Service Engineer, your work will focus on these responsibilities: Deliver services on Propulsion equipment. Make decisions at site and meeting customer requirements without compromising quality or affecting company. Make Service Work Reports on time. Arrange and timely provide all documents for invoicing. Adhere to all safety regulations including approving JSA and work safely at all times. Meet all KPI requirements. Make regular entries in FSM. Capable of trouble shooting. Required Qualification: Diploma Mechanical | BE Mechanical Required Experience: 4 to 6 years Other required skills: Relevant technical academic degree, coupled with years of expertise in Wartsila Lifecycle Products and Services Good Cultural knowledge Strong result orientation Strong will to win Job Location: Navi Mumbai Last application date: 04/08/2025 At W rtsil we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. This is W rtsil W rtsil is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe.

Role involves leading analytics initiatives, developing business intelligence (BI) solutions & providing actionable insights The position will focus on improving key performance indicators (KPIs) running sales & purchase efficiency programs. Required Candidate profile Proven exp in analytics and insight. Exp in sales & operations, marketing, category & logistics analytics is preferred. Proficiency in data analysis tools like SQL, Python and techniques is add on.

KPMG India is looking for Analyst - Accounting Controlling and Reprting Analyst to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives.Develop and maintain models to support forecasting, budgeting, and other planning processes.Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics.Automate reporting processes to improve efficiency and accuracy.Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges.Provide insights on market trends, competitor analysis, and industry benchmarks.Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations.Evaluate the impact of proposed strategies on business outcomes.Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis.Collaborate with teams to implement changes and measure the impact.

KPMG India is looking for Analyst - Regtech Analyst to join our dynamic team and embark on a rewarding career journey The Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives Develop and maintain models to support forecasting, budgeting, and other planning processes Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics Automate reporting processes to improve efficiency and accuracy Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges Provide insights on market trends, competitor analysis, and industry benchmarks Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations Evaluate the impact of proposed strategies on business outcomes Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis Collaborate with teams to implement changes and measure the impact

KPMG India is looking for Analyst - Intelligent Automation Packaged Product to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives.Develop and maintain models to support forecasting, budgeting, and other planning processes.Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics.Automate reporting processes to improve efficiency and accuracy.Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges.Provide insights on market trends, competitor analysis, and industry benchmarks.Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations.Evaluate the impact of proposed strategies on business outcomes.Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis.Collaborate with teams to implement changes and measure the impact.

Greetings From Prochant !!! Openings For for Assistant Team Leader-EVPA Key Responsibilities and Duties: As a Assistant Team Leader you are responsible for several areas that are key to success for the Prochant, an outsourced billing service in the U.S. healthcare industry. In this role, you are accountable to manage the team and ensure production and quality targets are met as per company requirement. You are responsible for identifying issues and alerting the appropriate parties before these issues are identified by the client. Your job is to enhance and expand the capacity of your team members, allowing Prochant to expand the scope of its teams to include a much larger client base. Knowledge Skills and Abilities: Exceptional verbal, interpersonal, and written communication skills. Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities. Professional presentation skills and confidence when speaking. Exceptional problem-solving skills to analyse issues and identify potential liabilities. Strong leadership skills to promote personal and professional development and teamwork. Ability to maintain strong professional relationships with internal teams and management. Consistent demonstration of a professional, positive attitude. A strong, working understanding of computers and an ability to self-troubleshoot simple issues. Essential Functions: Designated on paper as Acting Team Leader/Group Leader/Group Coordinator must be at least 1-years Production Monitoring overall responsibility for monitoring daily production for assigned clients and updating the Connect Portal with this information. Production Continuity ensure that key processes are completed daily. Tracking Daily production ensure the allocation goes smooth . Review Reports review key reports for accuracy and quality. These reports include: Production log (Target Vs. Achieved), Your analysis should be well documented for reference. Daily Standing Meeting Prepare respective report for daily meeting, reporting results and associated red flags. Always bring proposed solutions when reporting these issues. Allocation of work Prepare downloads of respective process and allocate the work to the subordinates and ensure a smooth flow of production. Quality Assurance Overall responsible for the quality of the team for all Day process. Month End overall responsibility for ensuring that month end procedures like Client invoicing reports and month end closing reports are maintained in timely manner. Benefits Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Upfront Leave Credit Only 5 days working (Monday to Friday) Experience : 6+ years Location: Chennai Shift timing : Night Shift Mode Of Interview : Zoom / Teams Contact Person : Abdul Wahab (HR) Interested candidates call / whats app to 8248165076 or share your updated CV to abdulwahab @prochant.com

We are looking for a Candidate who plan, execute, and optimize paid marketing campaigns across digital platforms. This role requires a expertise in managing Google Ads, Meta Ads, LinkedIn Ads, and other performance-driven marketing channels.

MIS Executive (US Healthcare Process) Position: MIS Executive (US Healthcare Process) -Must have experience in RCM business knowledge, must have good knowledge in MS Excel. Experience: 1 to 3 years Mode: Work from Office Notice Period: Immediate Location: Coimbatore Role & responsibilities Candidate should have RCM business knowledge along with MIS skillset, Excel knowledge is must. Should be able to front end discussion with internal teams. Provide analytical and strategical support. Good Analytical skills for data analysis and generation of reports. Tracks all KPI's and SLA's set by the clients with strict adherence to Quality parameters. Reconciliation of data and analysis. Ensure timeline/accuracy of Daily/Monthly/Quarterly reports. To provide data for all reviews pertain to operations. Preferred candidate profile Strong Written and verbal communication skills. Strong on domain knowledge. Ability to build and maintain strong working relationships. Self-Driven and assertive.

*Responsible for Managing RCM Client accounts. *Should be able to do production planning & control *Monitoring of client metrics as part of Practice Management *Monitor internal KPIs/SLAs Contact Person :HR -7539927521

Understanding of Wealth Management business / products and align the performance of vendors accordingly. Responsible for service delivery risk and change, aligned to business vision & strategy. Manage Service Delivery across multiple businesses, products & contracts including application, infrastructure and back-office services. Measure KPIs, KRIs, Volume vs spend, delivery trends, capacity, non-conformances, % of escalations, incidents & near misses, policies & policy compliance, and act as first line of defense for vendor. Ensure full knowledge of service levels and metrics defined in the vendor engagement. Effective governance around risk and change. Globally consistent timely reporting. Experienced in risk management framework to continuously assess the risk followed by effective mitigate or reduction. Perform risk assessment, periodic due-diligence, policy reviews and related reporting for all the global & /or regional vendors. Conduct review meetings, dispute resolution and ensures timely escalation. Undertakes periodic reviews of the efficiency and effectiveness of VM end- to- end processes to identify opportunities to eliminate waste, improve efficiency and performance. Oversight of ongoing project implementation or change initiatives. Engages product / function development to ensure a superior vendor offering in the face of changing client needs and market trends Build and manage relationships with key stakeholders Effective communication & engagement with senior stakeholders across functions. People Management: Understands & actively supports plans and values, contributing to the achievement of a high-performance culture. Personally, contributes to an environment where people are greatest asset. Takes ownership and maintain healthy working relationship while seeking opportunities for continuous development of personal capability and improved performance contribution. Provides help and support to facilitate early integration and assimilation of employees in the new environment post implementation Highlights performance issues within the team, where appropriate, to drive for high performance Your skills and experience Atleast overall 15 years of relevant experience in Wealth Management processes / products e.g Deposits, Investments (equities, bonds, OTC, funds), Lending and vendor risk management of which, atleast 3 years of direct experience in managing global vendors Consulting experience with analytical skills and production problem solving Excellent communication skills, fluent in English and local language (written/verbal) as appropriate Excellent team worker, able to work in virtual global teams and a matrix organization Open minded, able to share information, transfer knowledge and expertise to team members Knowledge of core banking system setup and licenses management. Understanding of contracts, policies and third party risk assessment. Project management and change management. Attention to detail and ability to prioritize Innovative with ability to drive change Able to work independently but with strong team work, and under pressure Good computing skills

Hands on experience in various processes of Employee Compliance - Personal Account dealing Trading, Outside Business Interests, Private Investments, Employee Trade Surveillance and Consequence Management. Liaise with Country Compliance Officers, the business, Operations or Technology in the development, review, testing and/or enhancement of procedures Ability to multi task, the prospective candidate will be dealing with multiple requests. It is critical that requests are managed in an orderly and timely manner Preparing MI and Tracking KPIs and Status updates for senior management. Handle the team of Analysts and Senior Analysts, Team management and People Development. Handling the BAU of the process along with the process escalations, Stakeholder management, Global projects. Your skills and experience Bachelors or Masters in Commerce and Finance. The candidate should have minimum 6 to 8 years prior experience in Investment Banking Operations. Having an exposure to Compliance Operations or performing Compliance related roles is a plus. Must be detail oriented, Strong communicator, comfortable in presenting and explaining analysis to senior management Knowledge/experience with array of financial products (including stocks, bonds, equity/credit derivatives) Advanced MS Excel and PowerPoint skills (pivot tables, experience with large data sets, proficient in data manipulation and presentation) Team player with great attitude and work ethic, ability to multi-task on several different assignments/projects, works well under pressure and meet deadlines Strong attention to detail, coupled with strong problem solving skills Very good Microsoft Office skills (Word, PowerPoint and especially Excel)

As a Payment Lifecycle Manager within Cash Operations Manager, you will be directly responsible for the day to day operations supporting APAC Operations. Key responsibilities for this role include electronic and manual payments processing, ecommerce payments, Import invoice processing, FX payments, query and escalation management. You will be responsible for understanding the key metrics and risk components and manage the team to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located. Through strong partnership with Business, Operations and Technology counterparts, you'll work on various KPI and KRI deliverables. Job Responsibilities Manage overall KPI's and KRI's of the processes. Handle projects independently. Be responsible for overall management and oversight of APAC processes (Cross border remittance, FX payments, Invoice payments etc) handled by GCC. Be responsible for team performance; provide training and feedback. Exhibit full knowledge and thorough understanding of payments lifecycle payments processing. Keep abreast of new technologies and applications, and their implications for assigned area. Recognize and drive regional improvement opportunities arising from local/global situations. Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally. Build exceptional relationships with business partners and stakeholders. Ensure implementation of best practices across the assigned branches. Execute regional projects across the branches in Asia. Ensure sufficient internal controls and procedures to minimize risk - drive the risks and controls agenda. Required Qualifications, Skills and Capabilities Minimum 10 years Cash Operations/Product experience with a Bank/GCC. Understanding of and experience in payment, Swift, clearing, Nostro recon etc. Client focus minded. Knowledge of various aspects of International Payment Processing Operations. Working/Expert Knowledge of SWIFTS international payment conventions practices is a must. Excellent communication and presentations skills across various stakeholders and senior management. Intermediate/Advanced experience using Microsoft Office, including Excel and PowerPoint. Excellent analytical and logical thinking to understand and analyze complex business processes. Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills. Fluent written and oral communication skills in English. Preferred Qualifications, Skills and Capabilities Candidates with exposure to APAC market would be preferred.

As a Payment Lifecycle Manager within Cash Operations Manager, you will be directly responsible for the day to day operations supporting APAC Operations. Key responsibilities for this role include electronic and manual payments processing, ecommerce payments, Import invoice processing, FX payments, query and escalation management. You will be responsible for understanding the key metrics and risk components and manage the team to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located. Through strong partnership with Business, Operations and Technology counterparts, you'll work on various KPI and KRI deliverables. Job Responsibilities Manage overall KPI's and KRI's of the processes. Handle projects independently. Be responsible for overall management and oversight of APAC processes (Cross border remittance, FX payments, Invoice payments etc) handled by GCC. Be responsible for team performance; provide training and feedback. Exhibit full knowledge and thorough understanding of payments lifecycle payments processing. Keep abreast of new technologies and applications, and their implications for assigned area. Recognize and drive regional improvement opportunities arising from local/global situations. Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally. Build exceptional relationships with business partners and stakeholders. Ensure implementation of best practices across the assigned branches. Execute regional projects across the branches in Asia. Ensure sufficient internal controls and procedures to minimize risk - drive the risks and controls agenda. Required Qualifications, Skills and Capabilities Minimum 10 years Cash Operations/Product experience with a Bank/GCC. Understanding of and experience in payment, Swift, clearing, Nostro recon etc. Client focus minded. Knowledge of various aspects of International Payment Processing Operations. Working/Expert Knowledge of SWIFTS international payment conventions practices is a must. Excellent communication and presentations skills across various stakeholders and senior management. Intermediate/Advanced experience using Microsoft Office, including Excel and PowerPoint. Excellent analytical and logical thinking to understand and analyze complex business processes. Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills. Fluent written and oral communication skills in English. Preferred Qualifications, Skills and Capabilities Candidates with exposure to APAC market would be preferred.

'Seeking a Support Project Specialist/Engineer with a strong understanding and 2+ years experience in support projects. Handling and resolving incidents within the defined SLA and KPI framework. Utilizing sound knowledge of KPIs and SLAs to drive performance and ensure service delivery excellence. Experience in automating processes to improve efficiency and effectiveness. Actively running Weekly Service Reviews (WSR) to monitor and enhance project performance. Conducting daily standups to ensure effective communication and coordination within the project team. Demonstrating testing experience to ensure the quality and reliability of project deliverables. Working on Root Cause Analysis (RCA) to identify and address underlying issues. Running escalation calls to address critical project issues and ensure timely resolution. Ready to leane Salesforce & undergo with certifications.

Job description Associate Analyst, Risk Management This role requires the candidate to execute globally defined processes built in accordance with the EY Global (EYG) Independence policies aimed towards safeguarding EY as an Independent auditor. These services are provided to EY country practices across globe enabling them to take decisions on new client acceptances and/or continuances. The opportunity Risk Management Services (RMS) is an internal function within EY GDS (Global Delivery services), responsible for protecting the organization from the risks that may arise from its professional practice. We work closely with all parts of the organization to identify and manage risks, providing coordinated advice and assistance on suite of services like Independence, Conflicts, Compliance, regulatory, policy and security issues as well as dealing with claims and queries regarding ethics. Formed in 2007, the RMS team is growing rapidly as a Center of Excellence for all standardized quality/compliance related activities. This role will be part of the largest sub-service functions, i.e., Independence within Risk Management Services (RMS) responsible for assisting client-serving teams in maintaining EY's Independence for its existing and prospective audit/non-audit clients. Auditor Independence is a regulatory requirement that aims to create an arm's length distance between the Accounting Firm, its client serving employees and EY's audit clients. This is done to ensure that that EY Member Practices and their professionals should be (in fact) and should appear to be (in appearance) free from interests that might be regarded as being incompatible with objectivity, integrity, and impartiality of the audit. RMS Independence team is currently 950+ people strong, operating from 3 countries and 5 centre's: India (Gurugram, Kochi, Bengaluru), Poland (Wroclaw), Philippines (Manila). The team is closely integrated with Global Independence and has been involved in development of key Independence processes. The role offers opportunities to work in a dynamic, growth-focused environment, with an objective of protecting EY's reputation as an independent auditor, by providing support on niche profiles to EY member firm practices. It also involves close collaboration with global teams and stakeholders to strengthen the compliance framework and foster a mindset of continuous improvement and client enablement. As an independence professional, candidate will perform the procedures as laid down in the operating model on behalf of audit/pursuit teams. Key responsibilities An associate analyst in the team will be primarily responsible to develop working knowledge of firm level Independence concepts. The individual will be performing work procedures as laid down in the EYG Independence policies along with attaining hands-on experience in research/analysis and making updates post review by project managers to various Independence workpapers, thereby helping client serving/audit/pursuit teams in mitigating independence-related risk. In this role, candidate will be required to perform a review of submissions of documents/ requests from client serving/pursuit teams to evaluate completeness, accuracy, of requests raised and then perform the procedures as laid down in the standard operating model. The individual will be required to communicate with project managers and team members from audit/pursuit teams to perform follow ups for responses and completion of procedures. Technical expertise Thorough understanding and ability to interpret client's company structure, applicability of different entity attributes and relationships in accordance with audit client and affiliate definition as per EYG Independence policy Conduct secondary research using internal and external databases Analyze the research findings and provide preliminary recommendation in response to the research requirement Understand audit team's requirement and complete all assigned projects/tasks in line with the standard operating procedures Ensures quality, completeness and appropriateness of all tasks assigned Plans and organizes own work and keeps the project managers informed of status and activities Flags issues/potential challenges to the project managers at an appropriate time so that timely action can be initiated Understand and work towards to meet/exceed the defined individual KPIs for the role Build technical and process expertise over time Respond to Emails in a timely manner Skills and attributes for success Display responsiveness by acknowledging emails and messages timely. Ability to work with an inclusive mindset. Must possess a client- centric and enablement mindset. Possess strong communication and inter-personal skills. Prioritize tasks and manage time effectively to meet client expectations without compromising on quality or deadlines and keeping others informed of status and activities. Uphold the highest standards of ethics, integrity, and values. Understanding of existing technologies and willingness to adapt to new digital tools to enhance efficiency. To qualify for the role, you must have Graduates/Masters/post-graduate degree (preferably in Finance) from a reputed institute. 6 months to 2 years of experience in research and analysis within a professional services firm. Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English Technologies and Tools Intermediate level of knowledge in MS Office (Outlook, MS Word, MS Excel, SharePoint etc.) Candidates with knowledge of Private equity domains along with navigating external databases like Capital IQ, Factiva will be preferred What you can look for A team of people with technical experience, business acumen and enthusiasm to learn new things in this fast-moving environment. A team of professionals driven by growth and client enablement mindset, while safeguarding EY's brand name. A team that runs on foundational values of trust, respect, integrity and teaming. A team that functions with One-Team mindset and values diversity and inclusiveness. Opportunities to work with Global teams and stakeholders on strengthening the compliance framework. A team that thrives on continuous improvement and bringing in efficiencies to processes.

Key responsibilities includes: Liaising with internal stakeholders to identify priority areas, growth driver solutions, review account plans and to drive growth and market enablement initiatives Conceptualising and implementing firm-wide market campaigns to link and align PAN India teams on focus solutions, growth opportunities, etc Monitoring firm revenue and pipeline and facilitating management review Preparing GTM materials for the firm Preparing reports for management review Your key responsibilities Technical Excellence 10- 12 years of relevant sales / business development experience preferably managing GCC/GIC markets. Responsible for identifying and pursuing new business opportunities, developing relationships with potential clients, and driving sales. They will be expected to conduct market research, understand industry trends, and develop strategies to increase our market share. The candidate will work closely with our delivery and product teams to ensure alignment and maximize our outreach efforts. Key responsibilities include: - Identifying and qualifying new business opportunities - Building and maintaining strong relationships with clients and partners - Developing and implementing sales strategies and plans - Conducting market research and analysing industry trends - Collaborating with internal teams to ensure seamless execution of sales initiatives - Meeting and exceeding sales targets and KPIs We are looking for someone with a proven track record in business development or sales, excellent communication and negotiation skills, and the ability to work independently and as part of a team. The candidate should be highly motivated, results-oriented, and have a strong understanding of our industry. Skills and attributes To qualify for the role you must have Qualification Handled medium / large client relationships preferably in thr GCC/GIC space and handled end to end sales comprising of lead generation, qualifictaion of pursuits, negotiation and closure. Experience Min 8-9 years of relevant sales experience.