2021 Kpi Jobs - Page 45

Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities.

Hi Candidates, We are hiring for Data Analyst Role- Data Analyst Location- Chennai Skills- Project Manager, Data Analyst, KPI, Performance Reporting, MIS Reporting, Power BI, Excel, JIRA JD Good knowledge of our environment (products, markets, practices, processes, systems, organization and people). Ability to deliver the various phases (framing, study / design, execution, completion/closure) of large / complex projects. Ability to develop a culture of the planning, be able to keep a direction to meet the deadlines in an autonomous manner. Ability to take decisions linked to the project when necessary and when it goes under PM mandate. Soft Skills Strong analytical skills Strong problem-solv...

Position Overview Position Title: Manager Sales Excellence (MCA) Department: Business Development Location: Pune/Delhi Job Summary The Manager Sales Excellence (MCA) will be a strategic partner to the MCA sales team and leadership, driving sales excellence and results through data-driven insights. This role will manage Hubspot CRM, develop and publish critical performance metrics and implement segment strategies to support the rapid scale-up of the MCA business line. Key Responsibilities Hubspot Management & Reporting Create, maintain, optimize Hubspot dashboards and reporting frameworks Generate and distribute daily, weekly, and monthly performance insights Develop custom reports to track k...

Greetings from Tech Mahindra! We are currently looking for an Operations Team Lead - U3 role to manage a team of 8 to 10 U1's/U2's (Journals Editorial Coordinators) to work with our internal team here in Hyderabad. Role: Ops Team Lead - U3 (Fulltime/Permanent) Designation as per TechM: Team Lead - BPS (U3) Client: UK Based (800 years old) Payroll: Tech Mahindra. Experience: Min 2y of experience as a TL on papers.(Mandatory) Location: Hi-tech city, Hyderabad Work More: Work from office Shifts: 12PM till 9:30PM (Mon/Fri and Sat & Sun will be fixed week off) (2 way transport will be provided within our boundary limits. Required: Must have good people management & leadership skills. Should be ab...

New Client Acquisition, meet OR exceed budgets for the assigned territory Meet OR exceed all activity standards for prospecting calls, appointments, presentations, proposals and closures Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability Prepare action plans for effective search of sales leads and prospects Initiate and coordinate development of action plans to penetrate new markets Assists in the development and implementation of marketing plans as needed Provides timely feedback to senior management regarding performance Provides timely, accurate, competitive pricing on all completed prospect applications submitted for...

Responsible for smooth and efficient processing of freight invoices audit and payment to support accounting policies and to support providing a door to door transportation cost visibility for the business. Duties & Responsibilities: Ensure rate tables & other back office tables are set up correctly in CTSI for smooth freight invoices audit. Work with Regional Logistics manager,s/ reps to clear freight invoices from Exception Handling (EH) . Proactively identify root cause and seek improvements to reduce freight invoices from hitting Exception Handling (EH) . Answer queries from internal customers & freight forwarders. Develop transportation cost reports. Write/ revise training documentation ...

Hiring: US Voice Process Customer Support (US Healthcare) Location: Bangalore (Work from Office) Shift Timings: US Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in International Voice - Customer Support Freshers with excellent communication skills can also apply Only Graduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure Salary: Up to 3.5 to 4.25 LPA Contact for Furt...

You will be responsible for supporting the sales team and achieving the North Sales Target for FY 2024-25. Monitoring all systems closely to ensure 95% use of chemical quantities as per PO will be a key task. Achieving all KPIs and ensuring Performance Penalty is below 1% of Contract value for each customer by the end of the financial year is essential. Customer retention is crucial, with a target of 95% of customers being retained based on satisfactory treatment performance. Your role will involve conducting technical audits, performance reviews, taking corrective actions, and improving systems. You will provide training at key accounts and conduct Quarterly Customer Satisfaction Surveys ai...

Job Summary: We are seeking an experienced and dynamic Team Leader with strong background in managing international and domestic customer support operations. The ideal candidate will lead a team of 15-20 members, driving performance and productivity while maintaining high standards of customer satisfaction. Key Responsibilities: Lead and manage a team of 15-20 team members in an international voice or non-voice process. Drive performance metrics including productivity, quality, shrinkage, attrition , and AHT targets based on tenure buckets. Handle escalations and provide strong floor support during operations. Conduct weekly monitoring , feedback , and coaching sessions to enhance team perfo...

Zeal Connect is looking for Process Lead to join our dynamic team and embark on a rewarding career journey Process Analysis:Identify and document existing processes within the organization Analyze processes to understand their efficiency, effectiveness, and potential areas for improvement Process Improvement:Design and implement improvements to streamline processes, reduce waste, and enhance productivity Introduce best practices, automation, and technology to optimize processes Standard Operating Procedures (SOPs):Develop and maintain standardized operating procedures to ensure consistency and quality in processes Train and educate employees on SOPs to ensure compliance Data and Performance ...

Role & responsibilities 1. Core Talent Acquisition Expertise Experience designing & executing talent attraction strategies (digital, social media, employer branding) Strong background in multi-channel sourcing: referrals, job portals, RPOs, social media, vendors Proven experience in managing end-to-end recruitment funnels Expertise in improving key recruitment metrics: Time-to-fill, Quality-of-hire, Offer-to-join ratio, etc. Experience with Applicant Tracking Systems (ATS) and recruitment analytics 2. Strategic & Leadership Capabilities Experience building and leading large TA teams Experience with strategic recruitment projects (e.g., campus hiring, weekend drives, social media hiring) Abil...

Hiring for Team Lead (Noida) International process (Us shifts) Immediate joiners are proffered. Roles and Responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire ...

Prasanna Associates is looking for Supervisior to join our dynamic team and embark on a rewarding career journey We are seeking a dedicated and experienced Supervisor to join our team As a Supervisor, you will be responsible for overseeing and coordinating the day-to-day operations of our department or team The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of effectively managing and m otivating a team to achieve goals and objectives Responsibilities :Provide leadership and guidance to team members, including assigning tasks, setting priorities, and monitoring progress to ensure timely completion of projects and tasks Train, ...

newmark is looking for Analyst 1 - Gerald Eve to join our dynamic team and embark on a rewarding career journeyCollect, analyze, and interpret data from various sources to support business decisions and strategy development.Prepare detailed reports, dashboards, and visualizations that highlight trends, patterns, and actionable insights.Collaborate with cross-functional teams to understand data requirements and deliver accurate analytical solutions.Use statistical methods and data modeling techniques to solve business problems and improve processes.Validate data integrity and ensure accuracy in all analyses and reports.Monitor key performance indicators (KPIs) and provide regular updates to m...

Sysnet Global Technologies Pvt Ltd is looking for Helpdesk Coordinator to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Sysnet Global Technologies Pvt Ltd is looking for Customer Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Providing accurate and relevant technical information to customers Troubleshooting and diagnosing technical issues and providing solutions to customers Collaborating with other departments, such as engineering and product development, to identify and resolve complex technical issues Maintaining accurate and up-to-date customer records and documentation Developing and delivering technical training to customers and internal staff Participating in the development and...

In the above context, the MIS executive role is responsible for MIS reporting to management on a daily, weekly monthly basis, Data reconciliation & updating the daily sales file, Preparation and maintenance of monthly KPI data, Data massaging and cleaning for daily issuance, Sales & cancellation analysis and reporting automation. Key Accountabilities/ Responsibilities Responsible to support channel for achieving overall Gross Written Premium Team Management. Preparing and maintaining monthly performance data and mapping the same against targets Responsible for achieving budgeted LR LR Reports along with product performance to be published well in time Responsible for Renewal of Business Coor...

Role & responsibilities Granulation Supervisor Responsibilities: Supervise the granulation process, ensuring compliance with Batch Manufacturing Records (BMR) and adherence to Good Manufacturing Practices (GMP) . Ensure effective process adherence, timely production, and achievement of department goals. Focus on yield improvement , identifying and implementing strategies to optimize production efficiency and minimize waste. Monitor and maintain granulation equipment, ensuring smooth operation and troubleshooting as needed. Collaborate with cross-functional teams to address any production or quality-related issues. Provide training and mentorship to junior staff, ensuring operational efficien...

1) Responsible for monitoring and tracking daily metrics related to New Store opening. 2) Cross functional coordination among various departments. 3) Stakeholder management for resolving all operational challenges. 4) Identifying bottlenecks and proactively resolving issues related to assigned KPI in new store opening. 5) Hands on experience in CRM and excel. 6) Problem solver with analytical skill set.

Job description 1) Responsible for monitoring and tracking daily metrics related to New Store opening. 2) Cross functional coordination among various departments. 3) Stakeholder management for resolving all operational challenges. 4) Identifying bottlenecks and proactively resolving issues related to assigned KPI in new store opening. 5) Hands on experience in CRM and excel. 6) Problem solver with analytical skill set.

Job description Key Responsibilities: Store Operations Management: Oversee the daily operations of the store to ensure smooth and efficient functioning. Implement company policies and procedures, ensuring that all staff follow operational guidelines. Ensure the store is always clean, organized, and welcoming to customers. Sales & Revenue Management: Monitor and analyze sales performance to meet or exceed store targets. Develop and implement sales strategies to boost revenue and enhance the customer shopping experience. Implement promotional and marketing strategies to increase foot traffic and drive sales. Team Leadership & Staff Development: Manage and motivate a team of sales associates to...

Job description Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Overview Lead - Programmatic This exciting role of a Lead - Programmatic requires you to creatively manage digital media campaigns for our global brands. Your expertise of ad tech and knowledge of the Digital Market Cycle would make you a great fit for this position. This is a great opportunity to work closely with the Top Global brands and own large and reputed accounts. About us We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional ma...

PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team performance. Enable developme...

Min. 6 years of Overall Experience in Voice / Email / Chat process Relevant Experience – Minimum 2 year as an Assistant Manager Operations in Customer Service Industry. candidates should be graduate with excellent communication .Interested apply