2021 Kpi Jobs - Page 40

We are looking for individuals who are passionate about quality delivery and have an eye for detail. The selected employees will be responsible for identifying the products (hereinafter referred to as Offers or Products ) and thereafter classifying the offer under the most relevant category for the offer/labeling an offer in relevance to the pre-stated category on the category detail page. What Youll Do: Administers time & attendance of employees, to ensure accuracy of the work records. Monitors employee performance against work schedules and real-time productivity through applications. Informs in real-time the WFM Adherence Clerk and/or Supervisor(s) about employees that pass thresholds for...

JD Team Leader: Must be aware of shrinkage, attrition, AHT, NPS, CSAT,KPI,KRA,SLA, etc. Must be from BPO industry. Salary: Bangalore - 5 lpa Nagpur - 4.2 lpa Mumbai - 5-6 LPA . HR Manya 95224 65846 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate 4 Years of Overall exp in BPO Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people

Key Responsibilities: Plan, execute, and optimize paid marketing campaigns across platforms like Google Ads, Meta (Facebook/Instagram), YouTube, and other programmatic/display networks . Monitor daily performance metrics and analyze data to identify trends, insights, and opportunities for optimization. Collaborate with the creative and content team to develop compelling ad creatives, landing pages, and messaging. Conduct A/B testing on creatives, copy, targeting, and bidding strategies to improve campaign performance. Assist in budget planning and ensure efficient allocation of spends to meet KPIs. Generate weekly and monthly performance reports with actionable insights. Track and optimize c...

Role and Key Responsibilities: • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements. • Regularly impart effective coaching to team members, ensuring consistent high performance delivery. • Identify performance related issues, develop an action plan for improvement and implement corrective actions. • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs’) and financial expectations. • Communicate expectations to employees and provide timely updates. • Provide subject matter expertise in handling escalated customer ...

Hill View Resorts Pvt Ltd is looking for Supervisor to join our dynamic team and embark on a rewarding career journey Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities.

Role: FIBE Analyst - KPI20 Activities Job Location: Chennai Mode of work: WFO Experience: 10+ Years Required skills: Individually handle the KPI20 preparation work for various packages involved in various region project's globally Understand the requirement from the global team Responsible for do the complete study and understand from them Responsible for do the complete study and understand from them Prepare the CAD Drawings as per the Stellantis KPI20 standard Upload the CAD Drawings into the specified application to get the surface summary. Validate the bifurbication of surface synthesis & report out. Regular interaction with global team to understand the inputs and update the details Par...

Role: Content Moderation Customer Support (Non-Voice) Location: Hyderabad Work Mode: Work From Office Requirements : Minimum 9 months of experience in Content Moderation (Must) Freshers with strong communication skills and good knowledge are also eligible Graduation is mandatory Excellent verbal and written communication skills Immediate joiners only Work Details: 5 days working, 2 days rotational off Rotational shifts CONTACT: Aman- 8306474104

Responsibilities: Supervise and mentor a team of 20 calling executives. Manage shift schedules, task allocation, and ensure staffing coverage. Conduct regular team meetings and performance reviews. Ensure each violation alert is followed by a timely call to the concerned driver. Monitor adherence to call scripts and quality protocols. Review and verify the accuracy of recorded responses. Identify and escalate serious or repeated violations to the customer or client promptly. Maintain escalation logs with timestamps and response history. Generate daily, weekly, and monthly reports on call volumes, closure rates, violation types, and team productivity. Track key KPIs such as call adherence, re...

Health & Safety (EHS) strategy Responsible for driving the Environment, Health & Safety (EHS) strategy, standards and policies in line with the statutory & regulatory requirements Ensure compliance with all applicable legislations pertaining to Safety, Health and Environment across the Plant/Organization. Legal compliance tracker review and counter measures for the gaps identified on monthly basis. Subject Matter Expert (SME) Act as the EHS subject matter expert on all environmental related areas, risk assessments, processes and auditing. Develop and implement a framework for management of safety risks to enable the business to make informed decisions. Management Information System (MIS): KP...

Health & Safety (EHS) strategy Responsible for driving the Environment, Health & Safety (EHS) strategy, standards and policies in line with the statutory & regulatory requirements Ensure compliance with all applicable legislations pertaining to Safety, Health and Environment across the Plant/Organization. Legal compliance tracker review and counter measures for the gaps identified on monthly basis. Subject Matter Expert (SME) Act as the EHS subject matter expert on all environmental related areas, risk assessments, processes and auditing. Develop and implement a framework for management of safety risks to enable the business to make informed decisions. Management Information System (MIS): KP...

Bachelors degree in business administration, Engineering, Operations, HR, or related field. 4+ years of experience in workforce planning, data analysis, or operations management . Strong command of Excel (Power Query, Power Pivot Tables, advanced formulas) , and data handling techniques. Excellent analytical, organizational, and communication skills with the ability to work both independently and in teams.

Area of Responsibilities Success Indicators: - Oversee dairy processing from Milk reception, milk processing and further processing of Mozzarella Cheese, SMP, butter, ghee and aseptic flavored milk. - Controls the process of maintaining, reviewing and updating procedural documentation within the department. - Manage processing team and drive trainings, improvements and shift planning. - Ensures regulatory, quality and hygiene standards are maintained and that necessary documentation standards are in place. - Manages health & Safety compliance and assists with implementation of corrective actions. - Maintain all processing related data and report writing. - Ensure timely booking of all Produc...

Kindly share references on sv15@svmanagement.com Location: -Hubli, Bangalore, Bellary Role:- Lead the team and Channel partners to provide customers with knowledge and skill, optimizing the performance of commercial vehicles in their business. This effort is aimed at establishing as a strong industry player and securing the leading market share. Role & responsibilities Manage and supervise service operations within the territory, ensuring compliance with quality standards and service level agreements. New product establishment in the market in terms of executing Driver trainings, Back to back trails and complaint resolution. Monitor and analyze key performance indicators (KPIs) such as TAT, ...

To motivate, develop and mentor team members in a dynamically changing environment Closely monitoring daily productivity against the defined Service Level standard Perform regular audit checks on client defined compliance requirements Coach & monitor Team leads in day to day operations & people handling People Management, including all HR related issues, as well as staff development Analyze and generate reports for team performance on processes Develop a continuous learning process for the team Assist Operations Head in supervisory functions Ensure adherence to the process deliverables (SLA's) Review / audit transactions performed by team leads Supervise and support team members to ensure th...

JD @ Gathering, validating and documenting business requirements Analyzing commercial data such as budgets, sales results & forecasts Modelling B\S processes & identifying opportunities for process improvements On-Site\Alternate Saturdays are off Required Candidate profile Strong analytical & problem-solving skills Proficiency in data analysis tools & techniques Excellent communication and interpersonal skills Ability to work collaboratively with cross-functional teams

/* Excellent Opportunity for Senior Talents to show their Potential in their Hometown in the field of Artificial Intelligence & Machine Learning (Generative AI)*? Job Title: Operations Manager Generative AI | Prompt Writing | Annotation | AHT | SLA | Team Handling | AI / ML Job Location: Bhilai (On-site) Experience: 4+ Years Employment Type: Full-Time Industry: Artificial Intelligence / Generative AI / IT Enabled Services / Annotation Functional Area: Operations Management / Team Leadng / Project Management / Client Handling JOB DESCRIPTION We are seeking a highly motivated and experienced Operations Manager to lead the team and coordinate projects in the fast-evolving space of Generative AI...

Digital Marketing Analyst - Vacancies for EXPERIENCED (Those who have experienced in Digital Marketing Executive / SEO Analyst / Content Executive). Digital Marketing executive or SEO Analyst or Content executive who is familiar or interested to work with Digital Marketing, SEO, Brand Management, Content Creation, Copywriting, Design (Photoshop /Canva /PowerPoint), Survey Design, and Data Analysis . Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Develop compelling, SEO-optimized content for web pages, blogs, email campaigns, and social media platforms . Craft clear and brand-aligned copy that conveys key messaging across digital assets. Exec...

Leading BPO in Bangalore Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 14LPA Candidate willing to relocate can also Apply Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the or...

Will Be Handling Sales of Ray-Ban Sunglass Products in The Showroom Develop And Manage New and Existing Clients by Providing High Caliber of Service, Explore and Identify All Their Needs. Manage And Maintain Sales / Clients Database. Establish & Maintain Efficient Relationship with New and Existing Clients. Create Proposals for Target Clients with Relevant Info and Quote. Manage Clients / Projects Receivables and Cash Collections in Light of Preset Financial KPI. Ensure Clients Have Positive Experience by Communicating Effectively; Pre and Post Deal Process. Work Closely with Relevant Departments / Colleagues; Commercial, Marketing, Product Supply to Ensure Efficient Operation in Terms of Pr...

Job description Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English / Hindi Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact - 7904220567 Mail ID - Keshav.Keshav6@TeleperformanceDIBS.com Regard, Keshav A

Vertiv Group Corp is looking for Facilities Management Senior Analyst to join our dynamic team and embark on a rewarding career journey The Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understa...

Firstsource Solutions Ltd is looking for Analyst to join our dynamic team and embark on a rewarding career journey The Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business objective...

JOB DESCRIPTION Job Title : Customer Service Team Lead Location: Hyderabad #BeMore Do you aspire a rewarding career that lets youdo more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top reasons to work here: Attractive remuneration, great perks, and performance incentives Comprehensive medical insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans foryourcareergrowth Positive culture foryouto #BeMore atwork Easy...

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Rotational Shift Required Candidate profile At least 1-2 years of experience in a chat support role focused on quick resolution. Proficiency in using chat software and CRM tools. Strong command of written English Qualification -Min Graduate Perks and benefits TDS

Job Opening: Operations Manager International BPO (Customer Service) Location: Bangalore (Work from Office) Salary: Up to 10 LPA Work Mode: Full-time, 6 days working (Rotational Week Offs) About the Role: We are urgently hiring an experienced Operations Manager (Customer Service) for a reputed International BPO in Bangalore. The candidate must be a proven leader with expertise in managing large-scale customer service operations, delivering on KPIs, and driving performance across multiple teams. Requirements: Overall Experience: Minimum 9 years in the BPO industry ( mandatory ). Operations Manager Experience: At least 1 year as Operations Manager in Customer Service (on paper) ( mandatory ). ...