883 Kpi Jobs - Page 4

Zeal Connect is looking for Process Lead to join our dynamic team and embark on a rewarding career journey Process Analysis:Identify and document existing processes within the organization Analyze processes to understand their efficiency, effectiveness, and potential areas for improvement Process Improvement:Design and implement improvements to streamline processes, reduce waste, and enhance productivity Introduce best practices, automation, and technology to optimize processes Standard Operating Procedures (SOPs):Develop and maintain standardized operating procedures to ensure consistency and quality in processes Train and educate employees on SOPs to ensure compliance Data and Performance Metrics:Define key performance indicators (KPIs) to measure the success and effectiveness of processes Collect and analyze data to track performance and identify areas for improvement Quality Assurance:Ensure that processes align with quality standards, regulatory requirements, and industry best practices Implement quality control measures and conduct audits as needed Team Collaboration:Collaborate with cross-functional teams to gather input, feedback, and insights related to processes Facilitate communication and cooperation among various departments Change Management:Manage and guide employees through process changes and improvements Address resistance and provide support for the adoption of new processes We are looking for a competitive, innovative, and driven individual to join our team as a Process Lead. Experience: 34 years in Operations or Business Process Management Basic Requirements: Graduate/Postgraduate in

Role & responsibilities 1. Core Talent Acquisition Expertise Experience designing & executing talent attraction strategies (digital, social media, employer branding) Strong background in multi-channel sourcing: referrals, job portals, RPOs, social media, vendors Proven experience in managing end-to-end recruitment funnels Expertise in improving key recruitment metrics: Time-to-fill, Quality-of-hire, Offer-to-join ratio, etc. Experience with Applicant Tracking Systems (ATS) and recruitment analytics 2. Strategic & Leadership Capabilities Experience building and leading large TA teams Experience with strategic recruitment projects (e.g., campus hiring, weekend drives, social media hiring) Ability to coach & guide business leaders on talent planning and interviewing techniques Demonstrated ability to influence senior stakeholders 3. Candidate Experience Focus Demonstrated success in driving candidate experience programs Ability to implement and act on candidate feedback Experience in building employer branding and EVP initiatives 4. Process Excellence & Compliance Hands-on experience in improving recruitment processes through automation/tools Exposure to compliance, internal audits, documentation, and recruitment reportingFamiliarity with market benchmarking, compensation structuring, and internal parity 5. Soft Skills & Professional Traits Strong written and verbal communication (presentation & stakeholder management) High energy, team motivator, culture carrier Adaptable to fast-paced and diverse work environments Skilled in negotiation, conflict management, and influencing 6. Technology & Tools Proficiency in MS Office (Excel, Word, PPT) Familiarity with recruitment tools/platforms (ATS, dashboards, sourcing platforms) Preferred candidate profile 14 years of relevant recruitment experience, of which at least 5 years of experience in a managerial role. • Excellent writing and presentation skills Motivate and energize the team to be candidate-friendly Expertise in managing multiple and overlapping processes and projects to completion. Prioritize effectively to meet the aggressive timelines Proficient in Microsoft Office applications including, but not limited to, Word, Excel, and PowerPoint Capacity to handle challenging issues in a diverse and dynamic work environment. Skilled negotiator with the ability to influence internal stakeholders and external candidates. Hands-on attitude with ability to work in a multi-cultural environment.

Hiring for Team Lead (Noida) International process (Us shifts) Immediate joiners are proffered. Roles and Responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Facilitate problem solving and collaboration. Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark. Keep the Managers/Leaders informed of task accomplishment, issues and status. Focus on accelerating teams performance. Understanding towards business/organization objectives. Willingness to add value to companys Culture, Mission and Vision Contact Details: please share relevant resumes to my mail id. Email: ramya.ramya1@teleperformancedibs.com PH. No:- 8050980644 Best wishes Ramya v

Prasanna Associates is looking for Supervisior to join our dynamic team and embark on a rewarding career journey We are seeking a dedicated and experienced Supervisor to join our team As a Supervisor, you will be responsible for overseeing and coordinating the day-to-day operations of our department or team The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of effectively managing and m otivating a team to achieve goals and objectives Responsibilities :Provide leadership and guidance to team members, including assigning tasks, setting priorities, and monitoring progress to ensure timely completion of projects and tasks Train, mentor, and coach team members to enhance their skills and capabilities, and provide constructive feedback to support their professional development Monitor and evaluate team performance, identify areas for improvement, and implement strategies to optimize productivity and efficiency Maintain a positive work environment by fostering teamwork, collaboration, and open communication among team members Resolve conflicts and address issues that arise within the team, utilizing effective problem-solving and conflict resolution skills Collaborate with other departments or teams to coordinate workflow, streamline processes, and achieve cross-functional objectives Ensure compliance with company policies, procedures, and safety regulations, and enforce adherence to quality standards and performance expectations Generate reports and analyze data to track key performance indicators (KPIs), identify trends, and make data-driven decisions to improve operational effectiveness Serve as a point of contact for team members, addressing questions, concerns, and inquiries in a timely and professional manner Stay updated on industry trends, best practices, and relevant regulations to ensure compliance and promote continuous improvement

newmark is looking for Analyst 1 - Gerald Eve to join our dynamic team and embark on a rewarding career journeyCollect, analyze, and interpret data from various sources to support business decisions and strategy development.Prepare detailed reports, dashboards, and visualizations that highlight trends, patterns, and actionable insights.Collaborate with cross-functional teams to understand data requirements and deliver accurate analytical solutions.Use statistical methods and data modeling techniques to solve business problems and improve processes.Validate data integrity and ensure accuracy in all analyses and reports.Monitor key performance indicators (KPIs) and provide regular updates to management with recommendations.

Sysnet Global Technologies Pvt Ltd is looking for Helpdesk Coordinator to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Sysnet Global Technologies Pvt Ltd is looking for Customer Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Providing accurate and relevant technical information to customers Troubleshooting and diagnosing technical issues and providing solutions to customers Collaborating with other departments, such as engineering and product development, to identify and resolve complex technical issues Maintaining accurate and up-to-date customer records and documentation Developing and delivering technical training to customers and internal staff Participating in the development and testing of new products and features

In the above context, the MIS executive role is responsible for MIS reporting to management on a daily, weekly monthly basis, Data reconciliation & updating the daily sales file, Preparation and maintenance of monthly KPI data, Data massaging and cleaning for daily issuance, Sales & cancellation analysis and reporting automation. Key Accountabilities/ Responsibilities Responsible to support channel for achieving overall Gross Written Premium Team Management. Preparing and maintaining monthly performance data and mapping the same against targets Responsible for achieving budgeted LR LR Reports along with product performance to be published well in time Responsible for Renewal of Business Coordinating with different teams for data and checking its accuracy Stakeholder interfaces Experience Minimum 1- 2 years of experience in insurance/Financial sector. Education Graduate of any discipline with good Analytical Skills.

Role & responsibilities Granulation Supervisor Responsibilities: Supervise the granulation process, ensuring compliance with Batch Manufacturing Records (BMR) and adherence to Good Manufacturing Practices (GMP) . Ensure effective process adherence, timely production, and achievement of department goals. Focus on yield improvement , identifying and implementing strategies to optimize production efficiency and minimize waste. Monitor and maintain granulation equipment, ensuring smooth operation and troubleshooting as needed. Collaborate with cross-functional teams to address any production or quality-related issues. Provide training and mentorship to junior staff, ensuring operational efficiency and safety. Analyze production data and report on key performance indicators (KPIs) to senior management for continuous improvement. Granulation Pharmacist Responsibilities: Responsible for operating and overseeing more than two granulation machines during production, ensuring quality and quantity targets are met. Perform regular quality checks at various stages of production to maintain high-quality standards. Ensure proper machine performance, identify potential issues, and support troubleshooting and preventive maintenance activities. Ensure compliance with GMP and regulatory standards throughout the production process. Collaborate with Quality Control and Maintenance teams to resolve operational challenges and maintain machine performance. Maintain accurate production records, monitoring machine performance and production metrics. Pellets Supervisor Responsibilities: experience in pellets manufacturing in a regulated OSD pharmaceutical environment. Strong understanding of GMP, GDP, regulatory (USFDA/EU/WHO) guidelines. Good documentation, team management, and communication skills.

1) Responsible for monitoring and tracking daily metrics related to New Store opening. 2) Cross functional coordination among various departments. 3) Stakeholder management for resolving all operational challenges. 4) Identifying bottlenecks and proactively resolving issues related to assigned KPI in new store opening. 5) Hands on experience in CRM and excel. 6) Problem solver with analytical skill set.

Job description 1) Responsible for monitoring and tracking daily metrics related to New Store opening. 2) Cross functional coordination among various departments. 3) Stakeholder management for resolving all operational challenges. 4) Identifying bottlenecks and proactively resolving issues related to assigned KPI in new store opening. 5) Hands on experience in CRM and excel. 6) Problem solver with analytical skill set.

Job description Key Responsibilities: Store Operations Management: Oversee the daily operations of the store to ensure smooth and efficient functioning. Implement company policies and procedures, ensuring that all staff follow operational guidelines. Ensure the store is always clean, organized, and welcoming to customers. Sales & Revenue Management: Monitor and analyze sales performance to meet or exceed store targets. Develop and implement sales strategies to boost revenue and enhance the customer shopping experience. Implement promotional and marketing strategies to increase foot traffic and drive sales. Team Leadership & Staff Development: Manage and motivate a team of sales associates to achieve sales goals and provide excellent customer service. Provide regular training to staff on product knowledge, sales techniques, and customer service standards. Set staff performance targets, conduct regular evaluations, and provide constructive feedback to support professional development. Ensure that staffing levels are aligned with business needs and peak times. Customer Service & Relationship Management: Ensure high levels of customer satisfaction by addressing customer inquiries, resolving issues, and ensuring a positive shopping experience. Foster relationships with regular customers to build brand loyalty and repeat business. Handle and resolve customer complaints or concerns in a professional manner. Inventory & Stock Management: Maintain accurate stock levels, ensuring the store is well-stocked with key products. Manage product ordering, stock rotation, and inventory audits to prevent stockouts or overstocking. Work closely with suppliers and vendors to manage deliveries and ensure product availability. Visual Merchandising & Store Presentation: Ensure that store displays and visual merchandising align with brand standards and marketing campaigns. Organize product displays to ensure an engaging and attractive store layout. Conduct regular checks to maintain cleanliness and organization of the store, ensuring the environment is always presentable. Financial Management & Budgeting: Monitor and manage the store's budget, controlling costs to maintain profitability. Ensure that financial and sales reporting is accurate and submitted on time. Track sales figures, expenses, and other KPIs to identify opportunities for cost reduction and revenue growth. Health & Safety Compliance: Ensure the store adheres to all health, safety, and legal regulations, maintaining a safe shopping environment for customers and staff. Conduct regular safety checks and take appropriate actions to ensure safety standards are met. Reporting & Administration: Prepare and submit daily, weekly, and monthly reports on sales, inventory, customer feedback, and staffing. Report on store performance to senior management and collaborate to implement strategies for continuous improvement.

Job description Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Overview Lead - Programmatic This exciting role of a Lead - Programmatic requires you to creatively manage digital media campaigns for our global brands. Your expertise of ad tech and knowledge of the Digital Market Cycle would make you a great fit for this position. This is a great opportunity to work closely with the Top Global brands and own large and reputed accounts. About us We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together. Responsibilities This is an exciting role and would entail you to Successfully managing day-to-day performance of campaigns across different DSPs and related platforms Coordinate campaign executions across all regions, serving as primary point of contact with agency and platform stakeholders. Manage campaigns on Demand Side Platforms (DSPs) through optimization strategies, campaign insights, monitoring and adjusting pacing, controlling quality of inventory, troubleshooting ads and tracking tags, etc. to ensure all KPIs are met (delivery, performance, revenue goals, etc.) Working with agency team to develop best-in-class solutions based on available tech. Oversee media tracking and analytics set up and implementation. Communicates day-to-day format, screen, inventory performance to clients and agencies as needed. Understand and describe bottom-up planning, how client goals and KPI’s to platform activation strategies/tactics across the funnel. Qualifications This may be the right role for you if you have • A full-time graduate degree (Mandatory) 4 to 6 years of relevant experience in managing programmatic campaigns for large clients. Expert level knowledge of digital programmatic buying with hands-on experience using demand-side platforms. DV360/TTD/Amazon DSP experience is preferred. Working knowledge of the holistic digital landscape: video, display, social, programmatic, and marketing analytics Able to proficiently describe all possible KPIs and how they fit into the customer journey. Comfortable thinking strategically and analysing performance in a continually evolving, dynamic environment. Proficient in MS Excel and PowerPoint, with demonstrated ability to organize and consolidate multiple data sources for analysis.

PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team performance. Enable development opportunities for team through participation in various initiatives. Prepare development plans for team members and track their implementation. Answering queries raised by the team. Interaction with client on need basis for delivery. Preparing reports, incentive sheet, etc. Identifying process gaps and collaborates with the Client to formulate solutions. Strong written and verbal communication skills; appropriately communicates with all levels of customers from assistants to Sr. Executives. Strong customer service skill. Preferred candidate profile 1) Minimum 1 year experience as TL in BPO is mandatory. 2) Excellent communication is required. 3) Graduation is must. 4) Immediate joiner would be preferred. Work Location - Sector 18, Udyog Vihar Phase 4, Gurgaon (Haryana) 6 days working Contact Dheeraj HR : 7859975043

Min. 6 years of Overall Experience in Voice / Email / Chat process Relevant Experience – Minimum 2 year as an Assistant Manager Operations in Customer Service Industry. candidates should be graduate with excellent communication .Interested apply

Must have Min 1+yrs exp as a Team Leader from International Voice ECommerce Process BPO. Team Leader from ECommerce International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Summary: Primary objective is to supervise and manage Tele collections vendors & to deliver continuous results, drive improvement through initiatives, identify gaps and fix them. Job Responsibilities: Manage, monitor & motivate vendors. Manage the Collection process for assigned vendors Ensure operator are delivering individual calls target, SLA & KPI Maximize Productivity by increasing Kept/Call, RPC%, PTP%, & kept% Reviewing, Monitoring calls, Coaching and Feedback, Bottom Quartile Management, Individual Target settings, Weekly and monthly one on ones, analyzing relevant reports, making reports and reporting to management on areas of improvement. To support in recruiting, developing and supporting a team delivering front line to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity. Reviewing Attrition, Shrinkage, Roster. Delivering given targets for resolution for the buckets aligned. Basic understanding of dialer metrics/strategies. Desired Profile: 3+ years exp overall experience in tele collections. Must have exposure to call center environment. Has knowledge about vendor management. Has knowledge about Shrinkage, Attrition, Quality, Feedback and coaching, KEPT%, KEPT/FTE Who should join: Candidates who are result oriented Who have relevant experience.

3-5 Yrs Adept in training and mentoring customer service staff,Excellent communication, negotiation and interpersonal & Writingskills,Complaint Resolution, Tracking KPI & Other Metrics,Trainings,Complaint Resolution, Handling Customer Escalations,Creation Required Reports ,Problem Solving, Billing 25000-30000 Grad./Diploma Not Required Tell me about yourself What are your strength What is the greatest challenge you have faced as a customer service professional hat are some methods you use to engage with customers What is OST & DSAT What strategies would you use to improve team performance What is KPI Why we are using Vlookup/HLookup in Excel What is vendor management How would you resolve a dispute between two team members How do you involve team members in problem-solving How to handle Customer escalation What is conditional formatting, why its use Why we are using CountIF formula What is the difference between Countif & Countifs How to calculate TAT How to remove time from Date in Excel What is PO

PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team performance. Enable development opportunities for team through participation in various initiatives. Prepare development plans for team members and track their implementation. Answering queries raised by the team. Interaction with client on need basis for delivery. Preparing reports, incentive sheet, etc. Identifying process gaps and collaborates with the Client to formulate solutions. Strong written and verbal communication skills; appropriately communicates with all levels of customers from assistants to Sr. Executives. Strong customer service skill. Preferred candidate profile 1) Minimum 1 year experience as TL in BPO is mandatory. 2) Excellent communication is required. 3) Graduation is must. 4) Immediate joiner would be preferred. Work Location - Sector 18, Udyog Vihar Phase 4, Gurgaon (Haryana) 6 days working Contact Dheeraj HR : 7859975043

Position Overview: The AVP Operations is a strategic leadership role responsible for overseeing the overall operations of the company. This individual will design and implement business strategies, plans, and procedures to ensure operational efficiency, scalability, and alignment with the companys long-term objectives. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and has a proven track record in optimizing systems, processes, and performance across cross-functional teams. Key Responsibilities: Lead and manage all operational functions across the organization Develop and implement operational strategies, policies, and procedures that drive business performance and efficiency. Collaborate with senior leadership to set and achieve strategic goals and KPIs. Collaborate with cross-functional teams (Sales, HR, finance, Marketing, Design, etc.) to align operational strategies with business goals. Monitor operational metrics and initiate continuous improvement initiatives. Manage budgets, forecasts, and resource planning to optimize costs and productivity. Oversee performance management, training, and development of the operations team. Ensure compliance with all legal, regulatory, and quality standards. Identify and mitigate operational risks while ensuring business continuity. Foster a culture of accountability, innovation, and high performance. Implement and manage timesheet software to monitor team productivity, project billing, and compliance. Oversee and optimize the use of CRM software to enhance client engagement, sales tracking, and customer lifecycle management. Qualifications: • Bachelors degree in Operations Management, or a related field (MBA preferred). • 812 years of experience in operations management, with at least 3 to 4 years in a leadership role. • Hands-on experience with timesheet software (e.g., Harvest, Toggl, Clockify, Replicon, or similar). • Proficient with CRM tools (e.g., Salesforce, HubSpot, Zoho CRM, or equivalent). • Strong analytical and problem-solving abilities. • Excellent communication and stakeholder management skills. • Experience managing operational processes in a service or client-facing environment.

Role & responsibilities Problem Mgmt.: 1. Identify and document recurring incidents and problems that disrupt IT services. 2. Conduct thorough investigations to determine the root causes of incidents. 3. Work with relevant teams to develop and implement solutions to prevent problem recurrence. 4. Maintain detailed records of problems, actions taken, and resolution progress. 5. Generate problem reports, highlighting trends and recommending improvements. 6. Collaborate with other domains, including incident management and change management, to facilitate problem resolution. 7. Identify areas for process improvement and contribute to the overall improvement of IT services. 8. Maintain Risk, KEDB and Knowledge Base. 9. Should be good in RCA driving and writing 10. Should be aware of Trend analysis or Pareto analysis. Incident Management: 1. Receive and categorize incident reports, ensuring accurate and timely identification of issues. 2. Assess the impact and urgency of incidents and prioritize them accordingly. 3. Lead efforts to resolve incidents, and escalate when necessary to meet service-level agreements. 4. Maintain effective communication with stakeholders, providing updates on incident status and resolution progress. 5. Document incident details, actions taken, and post-incident reviews to improve future responses. 6. Generate incident reports and provide recommendations for improvements in IT services. 7. Maintain Incident tracker, prepare MIM report. Preferred candidate profile

Develop & implement sales strategy. Drive business growth through the team. Recruit, train & manage a high-performing sales team. Oversee the sales process from lead generation to closing deals. Maintain long-term relationships with key customers. Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 87994 05567 Sr HR Anandi S Perks and benefits On Roll - Full Time Insurance Career Mediclaim

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!! HIRING FOR OPERATIONS TEAM LEAD POSITION FOR MULTINATIONAL BPO Location- Bangalore (Shivaji Nagar & Kundlu Gate) Position - Team Lead Requirement - Graduate with minimum 1 year as Operations Team Lead & Total 4 years Experience in BPO can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation Salary - upto 5LPA (Depending upon last drawn) Interview Mode - Walk-in Language - English + Hindi Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Job Description Collaborate with sales, marketing, and finance teams to develop accurate demand forecasts. Analyze historical data, market trends, and promotional activities to predict future demand. Maintain optimal inventory levels to meet service level targets and avoid stockouts or excess inventory. Monitor inventory turnover and recommend adjustments to purchasing plans. Work closely with procurement and suppliers to ensure timely delivery of finished goods. Manage lead times and safety stock levels to mitigate supply risks. Align supply plans with production schedules and capacity constraints. Communicate changes in demand to production teams promptly. Utilize ERP and planning systems (e.g., SAP, Kinaxis) for planning and reporting. Maintain accurate master data related to inventory. Track key performance indicators (KPIs) such as forecast accuracy, inventory turnover, supply and service levels. Identify and implement process improvements to enhance supply chain efficiency. Work Experience 2–5 years of experience in supply planning or inventory management. Proficiency in planning tools, ERP systems and Excel. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Education Graduation in Engineering or General Competencies Collaboration Result Orientation Process Excellence Customer Centricity Innovation & Creativity Strategic Agility Adaptability/Flexibility Communication