1941 Kpi Jobs - Page 4

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements . What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 1520 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Allianz is looking for Ms Dynamics Senior Analyst_1660 to join our dynamic team and embark on a rewarding career journey The Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business obj...

The Goal Management Specialist will support the Automation & Maintenance Department in implementing and maintaining effective KPI and aligned with company strategy. This role bridges strategic planning and technical execution by ensuring that automation projects and departmental objectives are clearly defined, measurable, and consistently tracked. The ideal candidate has a solid understanding of technical project environments and strong coordination skills to collaborate with cross-functional teams. Key Responsibilities: Develop, implement, and maintain KPI frameworks tailored for the Automation Department. Collaborate with team leaders to define and align goals with organizational strategy....

Role Summary Closing Ratio/Meeting all KPI of team member& Self Negotiate with dealers Large Value Claims handling Avoid cost wastage Workshops Regular training of claims policies Faster settlements Settlement Ratio-97% Investment Ratio-3% Re-open ratio/Segmentation of vehicles Separating the Claims according to Vehicles Conducting Team Meeting with internal and external survey. Re-open of claims should not be cross >2% Key Accountabilities/ Responsibilities Stakeholder interfaces Experience 3-5 years of experience in Motor Claims & Body paint Workshop. Education Preferably Diploma in Automobile, Graduate from MechanicalEngineer Graduate from Any discipline with prior experience in Claims

Role Summary Ensure the achievement of business for the organization. Development of Agency Channel in all LOB s. Developing all Agency LOB s like GWP, Health, IPA, CL to new benchmarks & keeping the COR paramount with ensuring hygiene business practice. Responsible for driving recruitment & activation with support of campaigns, several engagements. Incumbent is responsible to maintain & enhance service levels provided to the clients thus ensuring sustenance of the existing business. Driving team to achieve the KPI parameters by identify the area of improvement & enhancing business opportunity for the team. Role incumbent is also responsible for explorations & identification of new business ...

Building and maintaining financial models, capturing Capital Structure, performing Covenant Analysis and other investment-related activities investments across sectors. Maintain portfolio coverage including model updates and earning summary write-ups, while maintaining regular news on the portfolio Comparing KPI s Identifying discrepancies and resolving them. Working well under pressure must be able to remain calm and focused while multitasking in a fast-paced, unstructured, and dynamic work environment. Team oriented/strong communication must be able to work with people of diverse skills and personalities toward a common goal of effectively managing large portfolios. To succeed in this posi...

* Scheduling and Executing of finished goods production via material requirements planning (MRP). To work closely with the procurement team carrying out forecasting and inventory analysis for future purchasing decisions. To hold daily production meetings with production areas and update KPI s appropriate as per business requirement. To contribute to CI initiatives to enhance throughput, product and service levels to our customer. To determine and implement appropriate planning processes within the business. as per necessary requirements. Re Review of production plans and control in order to meet necessary changes. Coordinate with purchase department on fulfillment of raw material requirement...

Designation: Team Manager Job Location: Bangalore (Work from Office) Shift: US Job Brief: To manage the day-to-day operations with a team of TAC engineers and meet the required service levels, quality and productivity. Maintaining SLA target on a monthly basis to achieve desired KPI s including absenteeism and attrition within the team. Acts as a point of contact for the resolution of customer escalations, inquiries, and complaints from external and internal customers. Suggest process improvements, Value Adds and Improvement plans as required. Attend Weekly Review with Client. Ensure all Company policies and procedures are implemented consistently and fairly. Implement best practices on the ...

Role & responsibilities GenAI Engineer Telecom Networks experience 7+ years location - Delhi/ Gurgaon/ Noida jd Role Overview We are seeking a GenAI Engineer with strong Telecom Network expertise to design, develop, and implement Generative AI solutions across various telecom systems and processes. The role requires a unique blend of telecom domain knowledge, AI/ML engineering skills, and hands-on GenAI implementation experience. The professional will collaborate with domain experts in Network Planning, Operations, Transport, Wireless, and Telco Cloud to deliver AI-driven network insights, automation, and next-gen customer experiences. Key Responsibilities GenAI Solution Development Design a...

Dear Candidate, We are hiring for an exciting opportunity in International Customer Support . If you are looking to build your career with a global organization, this is your chance! Job Details: International Customer Support We do have Requirements for International Voice or International sales . Work Location:- Aurobindo Galaxy Hyderabad Work Days: 5 Days a Week Shift: Night Rotational shifts (2-Way Cab Provided) Eligibility: Qualification: 12th Pass / Graduate / Postgraduate. Freshers: 15k to 30k depends on communications Experienced Candidates: 3.5 to 4.5 lpa Depends on experience and communications. Note :- If a candidate has Experience minimum 3 years International Voice and Semi voic...

Plan, execute, and optimize paid campaigns on Meta, Instagram, Google, and other digital channels. Oversee end-to-end performance marketing activities, ensuring best ROI. Monitor and analyze campaign KPIs, using insights to improve performance. Required Candidate profile Exp. with Meta Ads Manager, Google Ads, etc. Excellent knowledge of analytics tools (Google Analytics, Meta Insights). Strong understanding of conversion funnels and campaign attribution models.

Role & responsibilities Team Leadership: Manage, mentor, and provide leadership to the team. Schedule shifts and manage resource allocation to ensure coverage during operational hours. Conduct regular performance reviews and provide feedback to team members. Communicate all issues immediately to internal management Always be aware of and pass on new revenue opportunities Service Desk Operations: Oversee the day-to-day operations of the IT Service Desk, ensuring prompt and efficient handling of incidents and service requests. Monitor performance metrics and ensure SLA adherence. Develop and maintain service desk procedures and best practices. Provide hands-on support for complex technical iss...

Job Description: Manager, Service Delivery Manager, India Job Title - Manager, Service Delivery, India Report to - Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, Critical leadership will be expected during this exciting and transformative time for the company - a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the improvement team for delivery infrastructure. Managing finances and budget. In this role, you will lead and manage the internal delivery teams to rev...

A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date Please ensure you apply to a job posting no later than the day BEFORE the job posting end date, Requisition ID R368340 Show more Show less i

Error/Defect Manager. Experience: 10+Yrs Location : Bangalore, Chennai, Pune and Trivandrum Notice Period : Immediate to 30 Days Experience in Handling Bugs reported. Co-ordination with stakeholders for Bug correction, Driving resolution meetings, Bug reporting (Dashboard / KPI), Maintaining of Bug documentation and Project handbook

Assist in the development, implementation, and maintenance of QHSE management systems in accordance with relevant standards and regulations. Support the monitoring and reporting of key performance indicators (KPIs) related to quality, health, safety, and environment. Conduct regular inspections and audits to identify hazards, unsafe conditions, and non-compliance with regulations, and recommend corrective actions. Assist in the investigation of incidents, accidents, and near misses, and participate in root cause analysis to prevent recurrence. Help in the development and delivery of QHSE training programs for employees to raise awareness and promote a safety culture. Support the coordination...

Role & responsibilities As the Continuous Improvement Insights Manager, you will play a critical role in managing the business-as-usual (BAU) operations of the MTM framework. You will ensure data integrity, facilitate governance activities, and drive performance insights that support GMS leadership in informed decision-making. You will collaborate closely with data custodians, operational teams, and senior leadership to analyse trends, identify performance gaps, and drive continuous improvement initiatives. What Youll Do: MTM Monthly Governance Activities: •Data Preparation: Oversee and ensure the timely preparation of MTM dashboard data in collaboration with Business Insights teams. •Dashbo...

Job description Job Title: Team Leader BPO International Process Job Summary: We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule adherence. Key Responsibilities: Manage day-to-day operations across assigned BPO processes (voice). Ensure adherence to SLAs, KPIs, and quality benchmarks. Lead, mentor, and manage a team of agents to achieve individual and team goals. Monitor and manage key performance metrics including attrition, shrinkage, quality, and sc...

Job Description: Manager, Service Delivery Manager, India Job Title - Manager, Service Delivery, India Report to - Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, Critical leadership will be expected during this exciting and transformative time for the company - a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the improvement team for delivery infrastructure. Managing finances and budget. In this role, you will lead and manage the internal delivery teams to rev...

Dear All, we do have the oepning for the Team leader position at BPO. 1. Handling of escalation calls & able to provide corrective feedback to the agent. Reducing escalations and queries on floor. 2. Understanding & Publishing of Accurate Ops Business & Quality MIS, Reports. 3. MIS on any additional activities done to be published by the end of month. 4. Ability to provide structured feedback from CSE's on any support that they may need to service the customers better. 5. Action Plan to be shared on misses and best practices to be shared on hits monthly 6. Should be able to share inputs in Revenue generation through new leads / cross sell / renewal collections/ Retention. 7. Be able to analy...

As a Collection Team Manager, you will play a crucial role in supporting new initiatives and leading continuous improvement projects. Your responsibilities will include: - Leading, coaching, and developing employees to ensure a high level of commitment and capability through focused collection routines. - Managing team efficiencies and ensuring that efficiency targets are met. - Being accountable for team results based on established quality service standards. - Managing 10-15 direct reports by providing superior leadership and guidance for collection activities. - Serving as a referral point for all Early Collections Low Risk staff and monitoring quality trends to address issues and escalat...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an eco...

Job Title : Lead Auditor ISO 9001 & ISO 27001 System Implementation Location : Bengaluru| Engagement: Freelance / Contractual Role Overview We are seeking experienced and certified Lead Auditors to spearhead the design, documentation, and implementation of ISO 9001 (Quality Management System) and ISO 27001 (Information Security Management System). The ideal candidate will bring strategic insight, hands-on audit expertise, and a systems-oriented mindset to help us build robust, compliant, and effective frameworks. Key Responsibilities 1. Lead the end-to-end setup of ISO 9001 and/or ISO 27001 systems, including gap analysis, documentation, and internal audits. 2. Develop and customise SOPs, pr...

Ritvi Group is looking for Operations to join our dynamic team and embark on a rewarding career journey Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity across all areas of operation Oversee daily operations, including inventory management, supply chain logistics, production scheduling, and quality control, to meet production targets and customer demand Monitor key performance indicators (KPIs) and operational metrics to track performance, identify areas for improvement, and implement corrective actions as needed Lead and motivate a team of operations staff, including supervisors, technicians, and support personnel, to ensure alig...