2021 Kpi Jobs - Page 36

Ruby Chemicals is looking for Production Executive to join our dynamic team and embark on a rewarding career journey. A Production Executive plays a crucial role in overseeing and managing the production process within a company. They are responsible for coordinating and supervising various aspects of production, ensuring that projects are completed efficiently, on time, and within budget. The specific duties and responsibilities may vary depending on the industry and organization, but generally, the job description of a Production Executive includes the following:Production Planning: Collaborating with the production team to create production plans and schedules based on customer orders, pr...

Bharti Airtel Ltd. Location: Gurugram, Airtel Centre Job Description | Senior Manager, NB-IoT Experience Role Summary We are seeking a highly experienced Senior Manager | NB-IoT NB-IoT Experience to lead the end-to-end Experience management, KPI Analysis & optimization . This role will drive KPI improvement programs, customer experience enhancement, device-level performance assurance, capacity Management and digital transformation initiatives across the IoT ecosystem. The Senior Manager will provide leadership across cross-functional teams including Planning, Operations, Mobility Services, Core and B2B teams to ensure high-quality service delivery of IoT services aligned with customer SLAs a...

As an HR Executive focusing on Employee Engagement & Training, your primary responsibilities will include conducting internal trainings such as warehouse SOPs, driver orientation, and safety protocols. You will be responsible for tracking employee attendance trends, absenteeism rates, and levels of engagement within the organization. In addition, you will lead initiatives such as satisfaction surveys, grievance redressal processes, and suggestion mechanisms to ensure a positive and supportive work environment. You will play a key role in planning employee events, appreciation programs, and communication drives to enhance overall employee morale and satisfaction. Your role will also involve s...

You will be responsible for leading a Customer Support team and supervising their performance. For Team Lead positions, you should have experience in managing people, conducting performance reviews, appraisal discussions, and monthly reviews. Your primary focus will be on managing the team to resolve customer issues promptly and professionally to maintain a high level of customer satisfaction. In addition to customer support, you will also be involved in sales campaigning, cross-selling, and upselling products to generate additional revenue. Your role will include resource planning, career planning, performance management, workforce management, setting team SLAs, KRAs, KPIs, CSAT, and provid...

Rudder Analytics is looking for Senior BI Developer(Tableau / Power BI) at Pune, with 4-8 yrs of experience. Please see details at https://shorturl.at/7O9fa for job code BI-SA-01 Required Candidate profile Knack for professional design layouts and for visual storytelling. Precision and attention to detail. Ability to lead a team and manage projects independently.

Roles and Responsibilities Manage a team of customer support agents through chat process, ensuring timely resolution of customer queries and issues. Monitor and analyze key performance indicators (KPIs) such as CSAT, SLA, attrition, shrinkage, and floor management to optimize team performance. Provide coaching and training to team members to improve their skills and knowledge in chat support processes. Ensure compliance with company policies, procedures, and regulatory requirements related to customer service. Collaborate with other teams to resolve complex customer issues that require escalation. Desired Candidate Profile 6-10 years of experience in Banking/BPO industry with expertise in Ch...

• EHS Compliance: • Stay up to date with local, state, and federal regulations related to environmental, health, and safety. • Develop, implement, and maintain EHS policies, procedures, and guidelines. • Risk Assessment and Hazard Identification

BBC Global Services is looking for Report Analyst to join our dynamic team and embark on a rewarding career journey Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utize statistical and data visuazation tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide an...

Moodys Investors Service is looking for Analytics & Modeling Analyst to join our dynamic team and embark on a rewarding career journey The Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understan...

Purpose & Overall Relevance For The Organization As Manager Category Management Business Unit Running, you will drive the category business Net Sales in Emerging Markets You will be the EM expert for category, understanding consumer trends, distribution opportunities and competitor strategies, Together with the Senior Manager & the BU Lead you will execute seasonal, fiscal and long-term strategic plans to grow profitable market-share for the category, To succeed you will collaborate with EM cluster/country organizations and Channel teams to identify and address business opportunities in the market and deliver against those by collaborating with the Global Business Unit throughout the seasona...

Job Responsibilities : As per the responsibility designated, Pilot's job accountabilities are as below: Approve vessels for dimensional suitability for safe terminal operations Monitor safe ship shore interface of all vessels at jetty berths Monitor traffic in the port area for safe transit of vessels Carry out vessel's inspection at jetty berths to identify deficiencies for reporting Monitor Vessel traffic controller and jetty officers in efficient discharge of their duties working under him Resolve problems arising from operations involving ship or terminal Education Requirement : Should be in possession of valid Master FG certificate issued by Director General of Shipping, India Experienc...

Role & responsibilities HR Strategy and Process Building Employee Performance and Development Conflict Resolution and Employee Relations Compliance and HR Technology Change Management and Communication Develop and implement HR strategies and policies to support the transition to a professional-driven organization. Collaborate with senior management to align HR initiatives with the company's strategic goals. Lead the HR team and provide guidance to ensure compliance with labor laws and regulations. Oversee the recruitment and onboarding process to attract top talent in the industry. Create and manage performance appraisal systems to evaluate employee performance. Design and implement employee...

TO assist the Project Manager IN ensuring successful initiation, planning, execution, control AND completion OF a module through monitoring, tracking AND analyzing module control metrics Lead module development, production support AND maintenance activities Ensure timesheets AND invoicing processes are completed ON OR before the deadline Lead the customer interface FOR the module ON an everyday basis, proactively addressing ANY issues before they are escalated CREATE functional AND technical specification documents Track OPEN tickets/ incidents IN queue AND allocate tickets TO resources AND ensure that the tickets are closed within the deadlines Ensure analysts adhere TO SLA s/KPI s/OLA s En...

Noonic - Team Leader - Digital Marketing Team Leader - Digital Marketing Noonic alla ricerca di un/a Team Leader - Digital Marketing, che avr un ruolo chiave in tutte le fasi di gestione, comunicazione e controllo delle attivit del team di Digital Marketing, a stretto contatto con il team Sales, e di consolidamento del rapporto di reale comprensione dei bisogni e quindi fiducia con il Cliente. Lavorerai sia su progetti interni che per clienti esterni, gestendo al meglio il tuo team dedicato e controllandone efficienza, PL e qualit del lavoro svolto. Questo ruolo richieder uno stretto contatto con i clienti, la capacit di interpretare e realizzare nel modo migliore le loro esigenze. La figura...

Noonic - Digital Marketing Specialist - Internship Digital Marketing Specialist - Internship Noonic alla ricerca di un/a Digital Marketing Specialist - Internship possibilmente con esperienza, anche minima, nella realizzazione e gestione delle campagne pubblicitarie digitali, per un periodo di collaborazione o eventuale stage (da verificare in base all esperienza) con possibilit di inserimento a lungo termine. Lavorerai sia su progetti interni che per clienti esterni, delineando le strategie migliori per lanciare i prodotti nel mercato e pianificando strategie di onboarding e campagne pubblicitarie. Questo ruolo ti permetter di acquisire autonomia nell interpretare e realizzare nel modo migl...

TX SME: Position Overview: The key responsibilities include TWAP (TestWindow Alignment Plan) report analysis, MW (Microwave) utilization analysis, MW RxL (Receive Level) deviation tracking, FTTH (Fiber to the Home) media testing andmigrations, LAN port utilization tracking, new fiber POP loading/migrations, TNL ( Tunnelling )drop monitoring and resolutions, DC (Digital Cross-Connect) execution for 5Grollout, MW traffic migrations on relocation sites, media testing and trafficshifting for BSC (Base Station Controller) migrations, MW hygiene tracking, andsupporting traffic routing for I-wan deployment and operation. Key Tasks and Responsibilities: 1.TWAP Report Analysis: Analyze TWAP reports a...

Location :- Nagpur Job Description:- Must-Have Have knowledge on PO, Non-Po invoices & credit notes processing. Co-ordinate with the internal/customer team to resolve queries/issues. Knowledge on KPI and SLAs reporting Good-to-Have Working knowledge of Oracle Cloud (Fusion) preferrable. Responsibility of / Expectations from the Role Ensure the accuracy of the deliverables through quality assurance practice 3+ years of experience in related fields with strong finance background using Prepare weekly and monthly Dashboards for different stakeholders

Location: BKC, Mumbai Department: Information Services / IT Operations Experience: 10+ Years (Min. 5 years in leadership) Employment Type: 1Y (Contract renewable every year) Job Summary: We are hiring a Senior Manager IS Operations to lead and streamline end-user IT support across India, covering over 14,000+ users across corporate offices and manufacturing sites. The ideal candidate will have deep experience in IT operations , IT service management , team leadership , and driving process improvements aligned with global standards. Key Responsibilities: IT Operations Management: Lead end-user support operations across PAN India offices and plants. Manage 20,000+ annual incidents and service ...

As a Service Delivery Ops Team Lead at Accenture, you will play a crucial role in improving workforce performance and productivity, enhancing business agility, increasing revenue, and reducing costs through cross-support activities such as help desk roles, ticket resolution, and chat support. You will be responsible for implementing institutional processes that maximize performance levels and competency within the organization, covering various aspects including field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. To excel in this role, you should have an in-depth understandin...

You are an experienced HR Manager with 8-10 years of relevant work experience. As an HR Manager, you will be responsible for overseeing human resources policies, key performance indicators (KPIs), and key result areas (KRAs). A background in HR or an MBA in HR is preferred for this role. We are looking for a male candidate between the ages of 35-45 who is familiar with local HR practices and policies. The ideal candidate should be well-versed in HR management and possess the necessary skills to effectively manage the HR functions of the organization. This is a full-time position with a salary range of 50-55k CTC. In addition to the salary, you will also be entitled to benefits such as paid s...

Join Kimberly-Clark and Make a Difference! At Kimberly-Clark, we don't settle for ordinary and neither should you. We're on a mission to create Better Care for a Better World, and that takes exceptional people who are passionate about making a difference. From our new Global Capability Center in Pune, you'll help power our iconic brands and global operations with your expertise, innovation, and drive. The Manager, Global Reporting & Analytics will be responsible for executing the Global Reporting and Analytics strategy across the Pune Center. This role includes leading a highly skilled Reporting & Analytics Team with expertise in Value Creation, Process Mining, Report Automation, Data Analyt...

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Rotational Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 4.22 LPA Plus Incentives CONTACT: Kamya- 9084148502

Translate business objectives into scalable AI agent solutions on Vertex AI Agent Builder. Elicit and document stakeholder requirements, define agent goals and playbook instructions, configure data grounding with Vertex AI Search and custom datastores, establish evaluation metrics and A/B testing protocols, coordinate integrations via Integration Connectors and API Hub, and lead user acceptance testing and change management to drive measurable business outcomes. Required experience in understanding and managing Requirements Gathering, Vertex AI based solutions, Agent Based Worflows, Playbooks, Data Grounding, KPI, Data Analytics, Data Visualization, Google Cloud, Reporting, Workflow Design, ...

*Sales Team Leader * Minimum 1- 4 years of experience in a relevant Contact center in outbound voice process *Graduation mandate *Excellent communication in English * 6 days working *Virtual interview *Job location Nagpur call on 7697428237

1. Order Management & Governance - Act as the process custodian for all order capture methods across the cluster, ensuring adherence to COPC operational standards. - Review and manage deviations from system-generated suggested orders; perform root cause analysis and align corrective actions with business requirements. - Guide PAC teams in resolving order-related issues by liaising with regional sales teams, distributors, and central SPOCs as needed. - Drive order processing through the CRS platform in collaboration with sales teams and distributors, ensuring strict CRS compliance and change management. 2. Sales Planning, Execution & CRS Management - Partner with Heads of Sales (HoS) to gathe...