2021 Kpi Jobs - Page 34

Hiring for Service Desk - Pune JD: Maintain end-to-end asset lifecycle from procurement to decommissioning. Reconcile records with physical audits and ensure CMDB accuracy. Track warranty, refresh cycles, lease contracts, and device compliance. Interface with procurement, finance, IT operations, and vendors to align data. Prepare reports for compliance, inventory health, usage metrics, and SLA/KPI reporting ",

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

"Coordinate with territory offices to provide applicable service Prepare tax authorization list and deploy global tax questionnaire Processing of tax notices and coordinate with tax authorities on basic tax matters Collaborate with the engagement team or tax team - Reporting / MIS / KPI / Dashboard / Issues / Queries / etc Collaborate with tax and mobility specialists to monitor client compliance with tax laws, immigration regulations, and mobility policies, identifying and addressing any non-compliance issues

Role & responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. Be ...

Responsibilities: * Manage digital marketing campaigns across Google AdWords, LinkedIn, and social media platforms. * Analyze KPIs, monitor performance, report results using reporting tools.

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Key Responsibilities Team Leader (International Voice Process) Lead & Manage : Guide a team of voice agents to achieve and exceed SLA targets in Quality, AHT, CSAT, and Attendance . Performance Monitoring : Monitor live calls, dashboards, and metrics; provide timely feedback and coaching to agents. Escalation Management : Handle escalated customer queries promptly to ensure effective resolution. Team Engagement : Conduct daily huddles and weekly performance reviews while maintaining high team motivation. Cross-Functional Collaboration : Work closely with QA, Training, and Workforce teams to drive continuous performance improvement. Reporting & Analysis : Prepare performance reports and atten...

Overview We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research...

Downtime optimized conversion Knowledge on CVI, Sumdoc approach Software update Manager ECC to SAP S4 Hana Migration End -to End Brownfield Implementation Delivery or program manager experience Custom code remediation SAP DTV Identification of potential risk, mitigation and risk management Project plan management, task management stake holder management Project Governance and escalation management power point presentation preparation and presentation skills Excellent English written and verbal communication Multi vendor management, coordination of shared tasks Onsite offshore project management Status reporting, KPI and metrics analysis Qualifications: Bachelor s degree in any, or a related ...

Job description Key Responsibilities -Lead, coach, and motivate a team of sales executives to achieve and exceed sales targets. -Drive revenue growth by developing and implementing effective sales strategies. -Monitor team performance and provide guidance, training, and support where needed. -Handle escalations and assist team members in closing key deals. -Analyze sales reports, market trends, and customer feedback to optimize performance. -Ensure team adherence to company policies, sales processes, and compliance guidelines. -Collaborate with senior management to forecast sales, plan campaigns, and achieve business goals. Requirements -At least 1 -2 years in a leadership/ supervisory role....

Job Description HR Manager Location: Chennai, TN Employment Type: Full-Time About Impacteers Impacteers is on a mission to build the world’s first AI-powered B2T (Business-to-Talent) platform – a bridge between businesses and talent. Our platform empowers students and job seekers with structured upskilling and career pathways, while enabling enterprises to scale with SaaS solutions in ATS, employee engagement, and HR automation. We’re not just building HR tools — we’re shaping the future of workforce technology . Role Overview As an HR Manager , you will lead Talent Acquisition, People Operations, Policy Development, and Employee Engagement across the organization. You’ll play a critical rol...

Role-IT Operations Manager (Female candidates only) Exp-8+ years of experience in International BPO(service desk) Must have 2+ years of Managerial Experience on papers Loc-Pune Np- Imm to 30 Day's WFO| US Rotational shifts CTC-16 LPA Con- 9214334811

Manage inbound/outbound calls to address customer queries and issues. Deliver accurate solutions while maintaining professionalism. Adhere to call scripts, quality standards, and company policies. Update customer records and meet performance targets. Required Candidate profile Freshers Graduates can apply Excellent Comm skills - MUST HAVE Ok with Rotational Night shifts. Perks and benefits Salary: 20K to 45K P/M Q.Incentives Cabs Insurance

Provides support to the Head of Internal Control to ensure that staff in Chain IQ locations make optimal use of reporting, analysis, and internal control systems; Ensures the provision of services on request and support for recurring projects; Acts as a point of escalation and solution of internal and external customer requests, depending on need; Helps to create and fulfill the internal control plan within SSC Bucharest but also to maintain an efficient internal control framework for all departments in the Chain IQ group but also for all its clients; Respects the policies and procedures related to the internal control activity within Chain IQ Ensures that performance objectives are met: KPI...

Make strategy for Q-VOC Sales & AS KPI achievement Plan actions based on the strategy Get the actions implemented through stake holders Review the effectiveness of actions Customer complaint Management Capture the customer VOC through various sources like CEC, Email, letters SM Analyse the complaints & do the root cause analysis Plan strategy to reduce complaints through proactive actions & improve customer satisfaction Create visibility on VOC CEC Management Manage & periodic review of CEC process and PDCA with CEC Team. Launch Customer feedback survey for CEC. MIS Prepare MIS for CQ. Co-ordinate with region team for various activities related to CQ

Role & responsibilities Expert in developing and managing detailed project plans, ensuring clarity in scope, milestones, and dependencies. Effectively tracks timelines, deliverables, and stage gates, proactively addressing potential delays to keep projects on track and delivery targeted outcome. Utilizes Critical Path Method (CPM) to evaluate project timelines, identifying key dependencies and optimizing schedules for efficiency. Proficient in managing RAID logs (Risks, Assumptions, Issues, Dependencies) to maintain project stability. Expert in leading structured discussions to drive actionable outcomes, ensuring alignment between stakeholders. Effectively presents complex insights using Pow...

Role & responsibilities Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile ( ATLEAST 1 YEAR INT EXP MENDAT) Proven customer support experience or experience...

In the above context, the MIS executive role is responsible for MIS reporting to management on a daily, weekly monthly basis, Data reconciliation & updating the daily sales file, Preparation and maintenance of monthly KPI data, Data massaging and cleaning for daily issuance, Sales & cancellation analysis and reporting automation. Key Accountabilities/ Responsibilities Responsible to support channel for achieving overall Gross Written Premium Team Management. Preparing and maintaining monthly performance data and mapping the same against targets Responsible for achieving budgeted LR LR Reports along with product performance to be published well in time Responsible for Renewal of Business Coor...

The purpose of this role is to handle basic vendor queries and support Addressable Partnerships Director. General support with set up of PMPs/ PGs/ Preferred deals. Job Description: Key responsibilities: Provides Account Servicing to handle basic client queries and support Partnerships Manager, including general support with brief responses and media and data strategy Efficiently supports day-to-day activities and scaling of accounts, assisting with on-going interpersonal communications with both publishers and team Creates Private Market Place/ Programmatic Guaranteed/ Preferred deals and adhering to defined business processes within media plans Works with the account teams to deliver repor...

About the Job We are changing the way people think about customer care, and we need your help! Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metricsWe re looking for a Reporting Analyst with strong problem solving skills who can thrive in a fast paced, entrepreneurial environment. As Reporting Analyst, You Will Be responsible for real-time reporting and diagnosing trends in key performance metrics Generate weekly and daily KPI reports Ensure employee data is current and accurate for assigned program Work in partnership with Operational Leaders and Program Leadership As Reporting Analyst, You Have High School Diploma or equiv...

The purpose of this role is to handle basic vendor queries and support Addressable Partnerships Director. General support with set up of PMPs/ PGs/ Preferred deals. Job Description: Key responsibilities: Provides Account Servicing to handle basic client queries and support Partnerships Manager, including general support with brief responses and media and data strategy Efficiently supports day-to-day activities and scaling of accounts, assisting with on-going interpersonal communications with both publishers and team Creates Private Market Place/ Programmatic Guaranteed/ Preferred deals and adhering to defined business processes within media plans Works with the account teams to deliver repor...

Description Overview of job: About WPP Media: WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com The best things about this job: You are a part of proven, high-performance team with an excellent supporting network with development opportunities within WPP Media. Opportunity to work as Activation Specialist team and exte...

Overview of job: About WPP Media: WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com The best things about this job: You are a part of proven, high-performance team with an excellent supporting network with development opportunities within WPP Media. Opportunity to work as Activation Specialist team and extend your lear...