1941 Kpi Jobs - Page 3

Globiva is Hiring Quality Team Lead (Insurance Sales Process) Location: Gurgaon (Haryana) Shift: Day Shift Working Days: 6 Days (1 rotational off) Process: Insurance Sales (Voice Process) Job Description: Globiva is looking for an experienced Quality Team Lead to manage and guide the quality team for our Insurance Sales process. The ideal candidate should have strong experience in quality audits, team management, 7 QC tools, and call calibration, along with the ability to drive process improvement and maintain high-quality performance standards. Key Responsibilities: Lead and mentor a team of Quality Analysts for the Insurance Sales process. Monitor and evaluate call audits to ensure complia...

• Lead design of data models, analytics framework, and AI-driven features. • Perform data profiling, integration methodology, and governance checks. • Design and implement data quality framework and ensure interoperability of datasets across systems • Define KPIs/KCIs data sources and ensure consistency across dashboards using data visualization tools. • Develop predictive analytics (e.g., case delays, grievance redressal trends, crime forecasting). • Guide design of anomaly detection, real-time monitoring, and early warning alerts. Experience: Minimum 6 years of total professional experience out of which minimum 5 years of relevant experience in descriptive/predictive analytics, dashboard d...

1. Serve as the single point of contact for coordination with the concerned Department and key stakeholders. 2. Lead and oversee the execution of all project tracks under the ICJS (Integrated Criminal Justice System) initiative. 3. Facilitate stakeholder consultations across Police, Judiciary, Prisons, Forensics, and Citizen Services to ensure alignment and collaboration. 4. Provide domain expertise in ICJS processes, including legal frameworks, governance structures, and inter-departmental workflows. 5. Develop and implement strategic KPI/KCI frameworks, cabinet notes, and BNSS/legal alignment documentation. 6. Drive project governance, reporting, and change management activities to ensure ...

We're Hiring: Senior Sales Associate (B2B/B2C Sales) International Salary: Up to 10 LPA Location: Hyderabad Transport: 2-Way Cab Provided Position Overview: We are actively looking for experienced Inside Sales Specialists to join our dynamic team as Senior Sales Associates. If you have a passion for sales and experience in B2B or B2C international markets, this is your chance to grow with a leading organization! Eligibility Criteria: Minimum 2+ years of experience in Inside Sales (B2B & B2C International markets) Must be a graduate Notice Period: Immediate joiners or up to 30 days Strong communication and persuasion skills Job Details: Shift: UK Shift 1:30 PM to 10:30 PM Working Days: Monday...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Goal KPI Sales Target Achievement 5. > 110% of target 4. 105-110% achievement of target 3. 100-105% achievement of target 2. 95-100% achievement of target 1. Basket Size Basket Size (At store level) % growth over last year : 5. >10% over LY 4. 7% - 10% over LY 3. 5% - 6.99% over LY 2. 0% - 4.99% over LY 1. Conversion Conversion - YOY Base Point growth: 5 points - >2% 4 points - 2% - 1.49% 3 points - 1.5% - 0.99% 2 points - 1% - 0.49% 1 point - 0.5%% - 0.01% SDM 5 points Score >85% 4 Points Score - 80-85% 3 points- Score 70-80% 2 points- Score 60- 70% 1 point- Score Hit Rate 5 points score - >50% in 4 points score - >50% in >= 8 weeeks 3 points score - 40-49.99% 2 points score - 30-39.99% 1 p...

Role & responsibilities Ensure accurate and timely processing of payroll checks Manage HR operations across the entire employee lifecycle: pre-boarding, onboarding, time & attendance, and offboarding Identify process improvement opportunities and initiate projects to streamline workflows and increase accuracy Must be proficient with Keka HRMS & Keka ATS Support internal/external audits to ensure data accuracy and compliance with HR policies, SLAs, and KPIs Maintain and publish HR MIS Reports to aid effective decision-making Handle documentation for new joiners as per internal and statutory guidelines Conduct HR inductions and orientations Draft and issue HR documents like Appointment Letters...

Plan, execute, & optimize Google Ads campaigns Conduct keyword research, audience targeting, & competitor analysis Create ad copies and A/B test variations for performance improvement Monitor and analyze campaign performance

Must have experience in Talent acquisition, Talent Management, Recruitment, PMS, Training & Development, Head hunting, Appraisal cycle, Reward management, knowledge about prepare the job description & KPI, KRA Required Candidate profile Coordination with departments & conducts the training & people management Must have min 6+ Yrs experience in Talent acquisition in manufacturing company & corporate experience add advantage.

Role & responsibilities Manage the day-to-day Planning, operation and problem-solving of a team of 15-20 resources. Develop team to ensure delivery of consistently superior quality Ability to independently handle transitioning of new procedures. Drive the team to be client/customer-focused, owns training and development to team. Take ownership of delivering service level components, quality and targets and drive and motivates the team to achieve management goals. Effectively track and analyze the performance of individual team members and provide effective coaching and feedback Compiling all External and Internal reports Act as the communication conduit between team and management. Effective...

Service Delivery Manager 15+ yrs ITIL Foundation Certification (or higher) Strong leadership and team management experience - ITIL Foundation Certification (or higher) •Strong leadership and team management experience •Excellent communication and stakeholder management •Incident, problem, and change management expertise •Experience in SLA/KPI tracking and reporting •Customer escalation handling and resolution •Process improvement and service optimization •Hands-on experience with support tools (e.g., ServiceNow, Jira, Zendesk) •Technical background in IT infrastructure or software support •Experience with Azure cloud platforms •Knowledge of DevOps and Agile methodologies •Exposure to automat...

Role & responsibilities Expert in developing and managing detailed project plans, ensuring clarity in scope, milestones, and dependencies. Effectively tracks timelines, deliverables, and stage gates, proactively addressing potential delays to keep projects on track and delivery targeted outcome. Utilizes Critical Path Method (CPM) to evaluate project timelines, identifying key dependencies and optimizing schedules for efficiency. Proficient in managing RAID logs (Risks, Assumptions, Issues, Dependencies) to maintain project stability. Expert in leading structured discussions to drive actionable outcomes, ensuring alignment between stakeholders. Effectively presents complex insights using Pow...

Qualifications: Bachelor of Engineering degree (or greater); Mechanical, Chemical, Materials, Petroleum or related specialty required; 3+ years of experience as corrosion/materials engineer in oil and gas required. Proficiency with corrosion modeling programs preferred. Proficiency with integrity management databases preferred. Proficiency with GE Vernova APM (formerly Meridium) preferred Strong report writing experience preferred. Willingness to develop a wide range of skills and flexibility to work on a variety of projects. Excellent written and verbal communication skills Responsibilities: Write technical reports based on assessments, calculations, and inspections; Lead the Implementation...

STARTEK is looking for Manager - Operations to join our dynamic team and embark on a rewarding career journey The Manager-Operations is responsible for overseeing the day-to-day operations of the organization, ensuring efficiency, productivity, and customer satisfaction This role involves managing teams, implementing processes and systems, and maintaining a high level of operational excellence The Manager-Operations reports to the senior management and collaborates with various departments to achieve organizational goals Key Responsibilities:Operations Management:Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity Monitor and analyze...

Proactive monitoring and management of business critical 24x7 real-time. Where required to rectify issues in a timely fashion to restore application functionality. Ensure incidents are correctly processed, assessing business and technical impact and severity. Taking ownership of application incidents and ensuring that they are resolved, this includes retaining ownership of incidents that require 3rd Line or IT Change activity to resolve. Ensuring the communication to the business community remains active. Application responsibilities will cover Application Infrastructure, Data Fixes, User Queries, User Education and Incident Investigation. Monitoring of application events alerts, job schedul...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

We are looking for an Key Accounts Manager that will handle the following : Managing KEY Customer activity for Pan India customer covering IFF and Global accounts . review monthly performance of each KA , meet follow up on volume improvement with customer / Trade and Global SA team . Weekly review / CRM updates/ assigning target in discussion with KA . Coordination with trade for allocation on all vessels. Explore new business opportunities with IFF / KA Meeting SA/ IFF for F2F meeting / monthly and quarterly reviews . Filing / rating of KA , internal queries resolution with Trade / BU or SA Global team Resolving external or internal dispute in an unbiased manner. Generation of export lead f...

Requirements: Currently pursuing final year or recently graduated from top-tier institutions like IITs, IIMs, BITS, IIIT-Hyderabad, NITs, DU, or equivalent high-caliber private universities. Strong alignment with NxtWaves mission and vision. Prior experience in leading college clubs, competitions, case-solving, consulting cells, or internships in similar high-performance environments is a plus. Skills Must-Have: Excellent presentation and communication skills, with the ability to convey complex ideas clearly and effectively. Strong learning mindset and curiosity to continuously explore new areas of knowledge. Proven ability to execute tasks efficiently and deliver under pressure by collabora...

Role & responsibilities Manage Day-To-Day Activities Of The Team And Ensure Compliance To Procedures And Policy Guidelines Encourage And Motivate Team To Meet Organizational Goals Develop Team Skill Sets And Manage Personal Development Goals For The Team Proactively Updates On New Procedure Responsible For Staff Retention Within The Team Presents Detailed Information And Responds To Questions From Managers, Clients And Customers Responsible For Maintaining Discipline / Absenteeism Of Team On The Floor Responsible For Feedback And Coaching Good MS Office Knowledge Work Closely With The Teams To Achieve Qualitative Targets Specified By The Client Will Be Responsible For Hourly & Daily Performa...

Will Be Handling Sales of HP Laptop in The Showroom Develop And Manage New and Existing Clients by Providing High Caliber of Service, Explore and Identify All Their Needs. Manage And Maintain Sales / Clients Database. Establish & Maintain Efficient Relationship with New and Existing Clients. Create Proposals for Target Clients with Relevant Info and Quote. Manage Clients / Projects Receivables and Cash Collections in Light of Preset Financial KPI. Ensure Clients Have Positive Experience by Communicating Effectively; Pre and Post Deal Process. Work Closely with Relevant Departments / Colleagues; Commercial, Marketing, Product Supply to Ensure Efficient Operation in Terms of Product Availabili...

Managing and handling team Monitoring KPIs and KRAs CSAT and AHT

Primary Responsibilities : Processing of Client figures into our system in line with specified key performance indicators and contractual conditions Acknowledge and action client's instructions in a timely manner and communicate pertinent information as necessary Where applicable, ensure prompt chasing of accounts / claims due from clients or notify Account Manager (AM) / Client Service Advocate (CSA) to do the same Ensure the workflow system is kept up to date with correct dates and appropriate comments Understand the client's business and their requirements (operational and other) Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the market Is aw...

We are actively hiring for Team Leader!!! Location - Malad, Mumbai Shifts - Rotational Shifts (5 days working with 2 rotational weekoffs) HSC cleared can also apply - Immediate Joiner preferred Roles and Responsibilities:- Need 1 year on paper experience as a TL. Someone who has managed domains like Insurance / Property valuation. Manage daily operations of the team, ensuring efficient handling of customer queries and issues. Oversee shrinkage management to minimize losses and optimize productivity. Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives. Ensure seamless escalation processes for complex cases and maintain high levels of CS...