587 Kpi Jobs - Page 3

Sr. Executive AM Electrical Maintenance: CMR Green Technologies Limited CMR Group is India's largestproducer of Aluminium and zinc die-casting alloys. With 13 state-of-the-artmanufacturing plants across the country, CMR has become the preferred supplierfor many of Indias largest automotive industry leaders. Since its inception in2006, CMR has consistently outpaced competition by focusing on deliveringsuperior value to its stakeholders. This value is driven by a strong commitmentto technical advancements, quality enhancement, sustainability, andpeople-centric practices. We believe in an " Employee First " philosophy, ensuring that our people are at the core of our success. Our dedication tofostering an enriching work environment is reflected in our recognition asthe 'Most Preferred Place for Women to Work' and as one ofthe Top 25 Mid-Sized Indias Best Workplaces in Manufacturing for 2025 by GreatPlace to Work. As CMR continues to chart its growthtrajectory, we remain committed to innovation and excellence. We are alwayslooking for enthusiastic and dynamic individuals to join our team andcontribute to our continued success. Position description: FLO- Electrical Maintenance Job Band: A Designation: Sr. Executive /AM No. of Posts: 1 (One) Department: Maintenance Reporting to: Area Head (Maintenance) Qualification: Candidate Should have Degree / Diploma in Electrical Engineering from reputed institute. Desirable:- Degree/Diploma/ Certification Course in Advance Maintenance. Experience: 3 to 6 years of experience in Electrical Maintenance activities in the manufacturing sector. Desired- Experience in similar industry would be preferable. Job Profile: Ensure high availability of the machines to the production team. Create work orders for the maintenance activities as per maintenance plan and assign responsibilities to team of electrician / fitters. Create material requisition and follow-up with stores team regarding the receipt of material. Generate purchase order for services required and ensure accurate and timely availability of services. Report daily progress status on shutdown/turnaround activities. Prepare shutdown/turnaround completion report and communicate to all relevant dept. heads. Ensure timely and safe execution of activities in central workshop. Prepare daily observation report of maintenance activities. Prepare monthly KPI report. Support maintenance lead in managing maintenance masters. Ensure proper maintenance of tools. Ensure optimal consumption of spares and consumables without impacting equipment performance. Functional Skills Technical problem solving Vendor management Electrical and mechanical equipment Behavioural Competencies Effective communication Teamwork Knowledge sharing and learning Results orientation General: Age -25- 35 years. CTC 3.5 6.5 LPA approx. CTC Not a constraint for suitable candidate. Candidates should not be frequent job changers. Notice Period- Joining period Max 30 Days. Candidate must be well versed in Hindi basic along with regional languages. Location: Vanod Survey No. 470 & 471, Village Vinod, Taluka Dasada, District Surendra Nagar, Gujarat 382750 Pune: Office No.-208, Regent Plaza, S.NO-5/1A/1, Baner Pashan Link Road, Pune, Maharashtra- 411045 Surendarnagar : Survey No. 470 & 471, Village Vinod, Taluka Dasada, District Surendra Nagar, Gujarat 382750

Industry Type: Construction (steel/civil)/Engineering/EPC/Oil & Gas/PMC/Power & Steel/Elevators/Cement/On site or on shore fabrication.Planning, HR & Admin, Engineering, S&M, SCM, Logistics, QA (Shop and Projects) to accomplish customer Required Candidate profile overall incharge of plant manufacturing faculty encompassing entire gamut of steel construction process namely: fabricated beam line, secondary, sheeting miscellaneous, light and heavy fabrication l

Industry Type: Construction (steel/civil)/Engineering/EPC/Oil & Gas/PMC/Power & Steel/Elevators/Cement/On site or on shore fabrication.Planning, HR & Admin, Engineering, S&M, SCM, Logistics, QA (Shop and Projects) to accomplish customer Required Candidate profile overall incharge of plant manufacturing faculty encompassing entire gamut of steel construction process namely: fabricated beam line, secondary, sheeting miscellaneous, light and heavy fabrication l

Company Overview Reliance Retail is India's largest and most profitable retailer, offering an omni-channel presence through integrated store concepts and digital platforms. With over 15,000 stores across 7,000 cities, Reliance Retail provides a superior shopping experience, focusing on consumer electronics, fashion, grocery, and more. Driven by a commitment to excellence in processes and technology, Reliance Retail serves over 193 million customers nationwide and continues to grow its capabilities through strategic partnerships. Job Overview We are seeking a skilled Team Leader for the CDIT Retail division at Reliance Retail. This full-time, mid-level position is based in Delhi, Gurgaon, Noida, Chandigarh & Haryana. The Team Leader will be responsible for managing store operations and driving sales in areas such as laptops, TVs, home appliances, and telecommunications. The role requires strong leadership skills and the ability to enhance customer experience while achieving key performance indicators. Qualifications and Skills Proven experience in laptop sales, demonstrating a strong understanding of product features and customer needs in this segment. Demonstrated success in TV sales, with the ability to educate and convince customers based on product benefits and services. Experience in selling home appliances, showcasing a thorough knowledge of various brands and models available. Expertise in telecommunications sales, with a focus on delivering superior customer experience through effective communication. Exceptional team leadership skills, with a track record of empowering team members to achieve sales targets. In-depth knowledge of store operations, ensuring seamless customer service while maintaining high standards of store presentation. Proficiency in tracking and analyzing key performance indicators to drive continuous improvement in sales and customer satisfaction. Ability to handle customer queries and complaints efficiently, ensuring a positive shopping experience and fostering customer loyalty. Roles and Responsibilities Lead and motivate the sales team to achieve individual and store sales targets in the consumer electronics category. Oversee daily store operations, ensuring smooth workflow and adherence to standard operating procedures. Provide training and mentorship to sales associates, enhancing their product knowledge and customer interaction skills. Monitor sales performance and implement strategies to improve key performance indicators and sales conversion rates. Collaborate with cross-functional teams to ensure inventory management aligns with sales forecasts and promotional activities. Ensure that customer feedback is actively sought and incorporated into service improvements and product offerings. Prepare and present sales reports to senior management, highlighting achievements and areas for development. Uphold an exceptional customer service standard by promptly addressing and resolving any issues that arise in-store.

Should be able to manage a large team and responsible to deliver client mandated KPI that include TAT and accuracy People Management, Workforce planning, Shrinkage / Absenteeism management, Attrition management, People development Compliance to internal and external Audit requirement Ensure timely update of incentive and NSA Data analysis, client managementEffective communication Should be able handle high pressure operations team Qualifications Graduate

General This role is responsible for managing one or more identified large/key customer accounts and be the single point of contact for the customer within the organization. Responsibilities a) Responsible for managing one or more identified customer accounts and be the single point of contact for the customer within the company. b) Responsible for delivering the budgeted revenue, gross margin and volume through direct selling, deep selling and cross selling of products/services to the customers. c) Identifying opportunities for expanding services and organizing meetings with product heads, OKAM up to closure (commercial agreement included) d) Scheduling of monthly and quarterly reviews and timely execution of all agreed actions with the customer e) Achieving new business & customer retention goals by leading & controlling a structured negotiation process to secure the best terms for customer and organization. f) Responsible for total customer satisfaction and resolution of all issues with the customer g) Escalating open issues which are beyond agreed timelines within company or the customer organization as the case maybe till they are resolved h) Provides timely, accurate and standard CRM reports to management including sales activities, competitor information, business opportunities etc. i) Agreeing on the scope of services and the KPI s for measuring the quality of service delivery j) Having a clear SOP drawn up for each service and having the same signed up both by the product heads as well as Customer k) Disseminating the SOP and KPI s across the product teams and training the teams on the same l) Ensuring that the SOP and KPI s are circulated to the concerned people within the company network where required m) Ensuring regular reporting of KPI s across product lines and submitting the same to the customer at agreed intervals with full analysis of the performance and reasons for deviation if any n) Renewal of contracts and commercial terms at regular intervals. o) New business development on the focussed verticals. Educational Qualification Mandatory - Graduate in any discipline Preferred - Post-graduate in Management with specialization in International Business/ Shipping and Logistics/ Sales & Marketing Experience and Skills 10-12 years of Sales experience with 3-4 years in managing and developing large global and local accounts. Team player with effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Computer savvy with excellent knowledge of MS office. Language Proficiency - Excellent verbal and written communication Commercial and analytical thinking Collaborative work ethics Influencing, Negotiation and Selling skills Customer Service Orientation Achievement Orientation Process Orientation

Tasks & Responsibilities : Responsible for managing one or more identified customer accounts and be the single point of contact for the customer within the company Organization Responsible for delivering the budgeted revenues and gross margins through deep selling and cross selling of products/services to the customers. Be the first point of contact for - Agreeing on the scope of services and the KPI s for measuring the quality of service delivery Having a clear SOP drawn up for each service and having the same signed up both by the product heads as well as Customer Disseminating the SOP and KPI s across the product teams and training the teams on the same Driving the individual customer service executives to ensure that the service delivery is as per agreed KPI s Identifying opportunities for expanding services and organizing meetings with individual product heads tonanage the entire process up to closure(commercial agreement included) Escalation point where service issues arise which are not properly handled by the individual Customer service or Operations within the product. Renewal of contracts and commercial terms at regular intervals. Ensuring that the SOP and KPI s are circulated to the concerned people within the company network where required Ensuring regular reporting of KPI s across product lines and submitting the same to the customer at agreed intervals with full analysis of the performance and reasons for deviation if any Scheduling of monthly and quarterly reviews and timely execution of all agreed actions with the customer Responsible for total customer satisfaction and resolution of all issues with the customer Escalating open issues which are beyond agreed timelines within company or the customer organization as the case maybe till they are resolved Years of Experience 10+years of experience, preferably 2-5 years from relevant industry Behavioral Skills Needed: Customer Service Orientation Achievement Orientation Drive Initiative Energy & Teamwork Flexibility and Resilience Process Orientation Negotiation and Selling skills Qualification: Graduate ,PG/MBA Preferable Company Introduction: For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services. With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in todays fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference. Discover more about our Mission & Vision . Dive into a world of endless opportunities and embark on the cargo-partner journey with us. cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background. Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow Ready to get things moving? Join our team! Learn about Life at cargo-partner here . View our Privacy Policy .

You will be responsible for • Performance feedback session to be provided to agents. • Primary focus on CPM/SLA. • One to one relation building. • Analyze various reports including process dashboards & team performance reports. • Motivating associates through effective management, career development & implementation of reporting mechanism. • Timely Submission of Operations Review • Manage attendance and attendance incentive for the team • Attain SLA through effective management of the daily operations of the team • Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Resolution, as well as to make recommendations on process development based on analysis and customer and team feedback. • Conduct audits & share feedback with team members • Will be responsible for managing the portfolio of clients. Valid US Visa is required for this role. Note: Only back office experience candidates are eligible for this role. Background: Insurance, Underwriting, Mortgage, property & casualty. No chat and email experience only back office would be considered. Requirements • Graduation is a must. • Proven experience of min. 2 years as Operations Manager or Deputy Manager on papers. • Should be willing to work in 24*7 working environment. • Excellent verbal / written communication skills. • Good with Analytical skills / MS Excel / presentation skills • Leadership quality and organizational awareness

We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. Bargarh, Odisha Sambhalpur, Odisha Siliguri, West Bengal Sanchi, Jamshedpur Asansol, Assam Key Responsibilities - Plan retail KPI’s for achieving AOP Overlook achievement of GSS number and value targets, driving through store team Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty Implementing SOP’s for VM/ Marketing at stores. Lead and manage the team effectively to ensure alignment with business objectives and high performance. Ability to handle and resolve conflicts in a constructive manner. Building culture of trust , integrity and respect in stores Develop & provide opportunities to store employees through various step up programs Develop functional capabilities in employees through appropriate training interventions Adaption of driving sales through omni channel TAT to be followed for customer complaints Ensuring availability manpower for planned training programs Key Performance Indicators - %LFL Growth % Walkin Target % Increase in BER Improve Diamond & Silver share in store % conversion Increase ABV Mystery audit score Functional Competencies - Showroom Operations Effectiveness Customer Orientation Planning & Organizing Behavioral Competencies - Nurturing Result Orientation Growth Mindset Communication & Rapport Building

We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. Ahmedabad, Gujarat Jamnagar, Gujarat Indore, Madhya Pradesh Bilaspur, Chhattisgarh Mira Road, Mumbai Key Responsibilities - Plan retail KPI’s for achieving AOP Overlook achievement of GSS number and value targets, driving through store team Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty Implementing SOP’s for VM/ Marketing at stores. Lead and manage the team effectively to ensure alignment with business objectives and high performance. Ability to handle and resolve conflicts in a constructive manner. Building culture of trust , integrity and respect in stores Develop & provide opportunities to store employees through various step up programs Develop functional capabilities in employees through appropriate training interventions Adaption of driving sales through omni channel TAT to be followed for customer complaints Ensuring availability manpower for planned training programs Key Performance Indicators - %LFL Growth % Walkin Target % Increase in BER Improve Diamond & Silver share in store % conversion Increase ABV Mystery audit score Functional Competencies - Showroom Operations Effectiveness Customer Orientation Planning & Organizing Behavioral Competencies - Nurturing Result Orientation Growth Mindset Communication & Rapport Building

Job Description - We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. Bareilly Kashipur Lakhimpur Najafgarh Key Responsibilities - Plan retail KPI’s for achieving AOP Overlook achievement of GSS number and value targets, driving through store team Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty Implementing SOP’s for VM/ Marketing at stores. Lead and manage the team effectively to ensure alignment with business objectives and high performance. Ability to handle and resolve conflicts in a constructive manner. Building culture of trust , integrity and respect in stores Develop & provide opportunities to store employees through various step up programs Develop functional capabilities in employees through appropriate training interventions Adaption of driving sales through omni channel TAT to be followed for customer complaints Ensuring availability manpower for planned training programs Key Performance Indicators - %LFL Growth % Walkin Target % Increase in BER Improve Diamond & Silver share in store % conversion Increase ABV Mystery audit score Functional Competencies - Showroom Operations Effectiveness Customer Orientation Planning & Organizing Behavioral Competencies - Nurturing Result Orientation Growth Mindset Communication & Rapport Building

Program Manager for managing Accounts Will be owning the account delivery and customer relationship KRA includes - Program Management, Relationship Management, Account PnL, Understanding of technologies (MS, Java, Data AI, Gen AI, Testing - Automation Manual and People Management

B.E. / B.Tech / MCA Relevant Experience : Managed Services, Delivery Management, KPI, PL, Project Management Ensure the effective delivery of services to clients by managing resources, processes, and service delivery teams. Monitor and report on key performance indicators (KPIs) and service-level agreements (SLAs), ensuring performance is in line with agreed expectations. Act as the primary point of contact for clients regarding service-related issues, incidents, and escalations. Coordinate with other internal teams (technical, operations, etc.) to ensure service delivery meets client requirements. Develop and maintain strong relationships with key client stakeholders. Proactively communicate with clients to ensure they are satisfied with services and to identify areas for improvement. Conduct regular service reviews with clients to understand their needs and ensure continuous improvement. Manage, lead, and develop the service delivery team, ensuring they have the necessary skills and resources to perform effectively. Conduct performance reviews, provide training, and ensure alignment with the company's goals.v Foster a collaborative and customer-focused culture within the service delivery team. Identify areas for improvement in service delivery processes and drive changes to enhance efficiency, quality, and client satisfaction. Work with internal teams to improve operational practices and ensure continuous service improvement (CSI). Monitor the service delivery budget and ensure that services are delivered cost-effectively without compromising on quality. Allocate resources effectively across different projects and tasks to meet client needs and timelines. Strong understanding of IT services and delivery frameworks (e.g., ITIL). Excellent communication and interpersonal skills. Problem-solving and analytical skills. Strong leadership abilities, with experience managing cross-functional teams. Ability to manage multiple priorities in a fast-paced environment. Experience with project management tools and service management software. Proficiency in Microsoft Office Suite and reporting tools.

Department : Central Quality & TPM Position :TPM Secretariat Education :BE/Diploma Mechanical Experience : 3 to 6 year Location : Rajkot TPM Assessment process and providing support to all 8 Pillars as per JIPM Guideline KMI, KPI and KAI&JH Gemba

Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You lead a team of field sales representatives to ensure delivery of the sales strategy and achievement of annual KPIs and targets for a particular area. How you will contribute You will: Manage, develop and motivate the team and work closely with the sales capability team to ensure delivery of training to the team. Create and manage an annual business unit plan to deliver agreed channel revenue KPI s and targets and provide reporting as required. Manage winning customer business relationships that facilitate best in industry execution of our categories. Work closely with key stakeholders including the account team, category, activation team, sales capability and customer finance to provide the optimum return across your area. Fully understand category and insights knowledge, coaching the team in the use of category tools to engage and influence customers to make informed decisions that will grow our categories and deliver our annual plan. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Considerable knowledge of market and routes-to-market in which Mondel z International performs Experience in sales and managing a team of salespeople Strong organizational and analytical skills Excellent communication and interacting skills Solid knowledge about sales and negotiation processes Perseverance and attention to detail More about this role What you need to know about this position: What extra ingredients you will bring: Education / Certifications: Full time graduation is a must Job specific requirements: GT experience is required Travel requirements: Work schedule: Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary Job Type Regular Field Sales Sales

Role Summary: We are looking for an experienced and dynamic Team Leader- Operations to lead and manage a team of 15-20 members in a fast-paced international process environment. The ideal candidate will be responsible for managing team performance, driving productivity, quality, shrinkage, and attrition, while coaching and supporting team members to achieve business goals. The candidate should also have experience handling international processes and leading teams in a high-performing, 24/7 work environment. What you would be doing: Team Management: Leading and managing a team of 15-20 team members, ensuring the achievement of performance targets (Productivity, Quality, Shrinkage, Attrition). Performance Coaching & Development: Coaching new team members, conducting regular performance reviews, and providing feedback to help enhance team members' skills and productivity. Process Improvement & Recommendations: Reviewing current processes and recommending improvements to optimize overall team performance and Customer Satisfaction (CSAT). Training Needs Analysis (TNA): Identifying training gaps, addressing process issues, and designing plans to bridge gaps to ensure consistent team growth. Floor Support & Escalation Management: Providing ongoing floor support, managing live escalations, and ensuring smooth handling of issues in real-time. Target Achievement: Managing and ensuring that individual and team targets (IC targets, AHT) are met as per the given guidelines, segmented by tenure buckets. Reporting & Analysis: Monitoring and reviewing team performance data regularly to identify areas of improvement and taking corrective actions. Shift Flexibility: Working in a flexible 24/7 environment to provide consistent support and leadership. Qualifications & Skills: Experience: Minimum of 1+ years of experience in managing a team in an international process. Preferred Experience: Previous experience in handling hotel industry processes and leading teams in a customer service-oriented environment. Leadership Skills: Strong supervisory and team management skills, with the ability to motivate and manage team members effectively. Communication Skills: Excellent written and verbal communication skills in English. Technical Skills: Basic proficiency in computers, MS Excel, and relevant software. Organizational Skills: Highly organized, methodical, and capable of managing multiple tasks simultaneously. Flexibility: Comfortable working in a 24/7 work environment with the ability to adapt to changing business needs. Whats Expected: Ability to drive performance and team development in a high-pressure environment. A passion for improving team performance and delivering excellent customer service. Strong decision-making skills and the ability to handle escalations effectively. Additional Information: Work Environment: 5 days working, Work From Office (WFO), flexible shifts. Must Have: Previous experience in hotel industry processes is a must. Contact Person: Nidhi Rastogi 8630322833 nidhi.rastogi@igtsolutions.com

We're Hiring: Team Leader Data Annotation Location: Gurgaon | Shifts: Flexible | Experience Required: 1+ year as a Team Leader (on paper) Join IGT Solutions Pvt Ltd , a global leader in IT & BPM services for the Travel, Transportation, and Hospitality industries, and help us shape a safer digital world through effective content moderation. What Youll Be Doing: • Lead a team of 1015 agents handling image and video moderation (including afflictive content) • Drive productivity (>1000 cases/agent/day) and maintain 99% accuracy • Conduct 1:1s, weekly reviews, EWS & IDP discussions • Provide actionable data-driven insights to improve team performance • Deliver regular coaching, audits, and feedback • Ensure team well-being and collaboration with HR, L&D, Transport, and Payroll teams • Share policy/process recommendations and improvements What We’re Looking For: • Minimum 1 year of proven experience as a Team Leader • Hands-on experience in data annotation (text, image, video) for international clients • Strong in performance & stakeholder management • Comfortable managing afflictive content • Willingness to work in flexible shifts Why IGT Solutions? With 10,000+ industry experts and 15 global delivery centers, IGT is redefining excellence in IT-BPM for the world’s leading travel and tech brands. Learn more: www.igtsolutions.com We’re an Equal Opportunity Employer Diversity and inclusion aren’t just buzzwords—they’re our foundation. Ready to lead with impact? Apply now and be a part of something bigger. #HiringNow #TeamLeaderJobs #data annotation #GurgaonJobs #IGTSolutions #LeadershipRoles #DigitalSafety #JoinOurTeam Please share your resume on sonam.singh1@igtsolutions.com

Aster DM HealthCare Global Centre is looking for Senior Associate.Revenue Cycle Management.Aster Global Centre - India to join our dynamic team and embark on a rewarding career journey As a Senior Associate in Revenue Cycle Management, you will be responsible for ensuring the efficient and effective functioning of the revenue cycle processes within a healthcare organization You will oversee various aspects of revenue cycle operations, including patient registration, charge capture, coding, billing, claims processing, denial management, and accounts receivable follow-up Your primary goal will be to optimize revenue generation, maximize collections, and minimize denials to ensure the financial health of the organization Responsibilities:Revenue Cycle Oversight:Manage and supervise the revenue cycle operations, ensuring compliance with regulatory requirements and industry best practices Develop and implement strategies to optimize revenue generation and enhance cash flow Monitor key performance indicators (KPIs) and financial metrics to identify trends, areas for improvement, and potential revenue leakage Collaborate with cross-functional teams, such as clinical departments, finance, coding, and compliance, to streamline revenue cycle processes Billing and Claims Management:Oversee the timely and accurate submission of claims to third-party payers, including Medicare, Medicaid, commercial insurance companies, and self-pay patients Monitor claim status and work closely with the billing team to resolve any coding or billing discrepancies Analyze denial patterns, identify root causes, and implement corrective measures to minimize denials and maximize collections Stay updated with changes in healthcare regulations, payer policies, and coding guidelines to ensure compliance and accurate billing Accounts Receivable Management:Review and analyze accounts receivable aging reports to identify delinquent accounts and take appropriate actions for timely payment Implement strategies for effective accounts receivable follow-up, including phone calls, appeals, and negotiations with payers and patients Collaborate with the finance team to reconcile payments, identify posting errors, and resolve outstanding balances Provide guidance and support to the team in resolving complex billing and reimbursement issues Process Improvement:Continuously assess revenue cycle processes, identify inefficiencies, and recommend process improvements to enhance operational efficiency and revenue integrity Implement automation and technology solutions to streamline workflows and reduce manual intervention Conduct regular audits and reviews to ensure compliance with coding guidelines, billing regulations, and internal policies Develop and deliver training programs to educate staff on revenue cycle best practices, coding updates, and compliance requirements Qualifications:Bachelors degree in Healthcare Administration, Business Administration, or a related field (master's degree preferred) Experience in revenue cycle management or healthcare finance Strong knowledge of healthcare reimbursement systems, billing regulations, and coding guidelines (eg, CPT, ICD-0, HCPCS) Proficiency in using revenue cycle management software and electronic health record (EHR) systems Familiarity with third-party payer requirements, including Medicare, Medicaid, and commercial insurance Excellent analytical and problem-solving skills with the ability to interpret financial data and identify trends Strong leadership and team management abilities Effective communication and interpersonal skills to collaborate with various stakeholders Certified Professional Biller (CPB) or Certified Revenue Cycle Specialist (CRCS) certification is a plus Note: The above job description is a general outline and may vary depending on the organization and its specific requirements

Job Description: To lead a team of frontline agents on the Operations floor, maintain desirable performance and engagement levels and focus on constant improvement. Required Job Experience: Experience in handling teams of 12 20 agents in Operations Experience in managing teams in a Chat environment is preferred Excellent English speaking/writing ability Certifications: Any relevant certifications would add value Competency Requirements: [Technical & Behavioral] Excellent spoken skills and effectively communicates with the senior management and the client if required Ability to understand team dynamics Knowledge on Internet, working on Intranet Applications and MS-Office (preferably Excel) Analytics of data and PowerPoint Presentations Excellent feedback skills. Help the agents minimize defects and provide effective resolution on calls/chats Depicting excellent probing, problem solving and sales techniques and set example for others Able to coach the agent with various techniques and help achieve program metrics, should be a good advisor to our agents and have good knowledge of the product

External job description Fire TV is how millions of people watch, share, and enjoy TV every day. We are looking for talented engineering professionals to help Fire TV become the global leader in entertainment with the best experience for customers and partners and the broadest selection of content and services. In this role, you will work with a team of engineers building a services for FireTV. In this position you will partner with product managers, project managers, and other internal partners. A successful candidate will have strong technical ability, excellent project management skills, great communication skills and motivation to achieve results in a fast-paced environment. We are looking for someone with a deep customer focus, as well as a passion for all that goes into making timely, well-founded data-driven decisions possible. 7+ years of working directly with engineering teams experience 5+ years of technical product or program management experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules 7+ years of working directly with engineering teams experience 5+ years of technical product or program management experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules Experience owning/driving roadmap strategy and definition 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

Role & responsibilities Lead and motivate a team within the sales voice domain, ensuring that the team meets and exceeds performance targets. Develop and implement effective strategies to drive team performance. Regularly monitor team metrics and provide constructive feedback to ensure goals are achieved. Facilitate career progression for team members by identifying development needs, offering coaching, and supporting their professional growth within the organization. Handle change management requests by raising them promptly and following through to ensure successful implementation across the team. Demonstrate the ability to work independently with minimal guidance, efficiently managing tasks and responsibilities to achieve team objectives. Exhibit strong self-motivation and initiative, actively seeking opportunities to enhance the team's performance and address challenges proactively. Possess excellent people management skills, including conflict resolution, team building, and fostering a positive and collaborative team culture. Ensure all team members are well-versed in their Key Result Areas (KRAs) and understand their roles and responsibilities within the team. Collaborate effectively with other departments and stakeholders to streamline processes and enhance team productivity. Maintain up-to-date knowledge of industry trends and best practices to ensure the team remains competitive and innovative in its approach. Experience in the insurance sales domain, with a demonstrated understanding of industry-specific challenges and opportunities. Proven track record of successfully managing and developing high-performing sales teams in a fast-paced environment. Preferred candidate profile 1.5+ years of experience as a team leader. 3+ years of overall experience in the CSR voice domain. Strong people management and motivational skills. Ability to manage work efficiently with minimum guidance. Shifts timings: 12X7 9 hours, 6 days working Week Off : Rotational Off

International chat exp is mandatory Qualification – Undergraduate/ Graduate CTC – Up to 4.8 LPA Location - Pune Notice - Immediate joiners Shift – us shifts 5 days working, 2 days rotational off Contact - 9216673933 (Bhagyashree) Perks and benefits Night shift allowances Incentives 2 way Cab

Role Summary: We are looking for an experienced and dynamic Team Leader- Operations to lead and manage a team of 15-20 members in a fast-paced international process environment. The ideal candidate will be responsible for managing team performance, driving productivity, quality, shrinkage, and attrition, while coaching and supporting team members to achieve business goals. The candidate should also have experience handling international processes and leading teams in a high-performing, 24/7 work environment. What you would be doing: Team Management: Leading and managing a team of 15-20 team members, ensuring the achievement of performance targets (Productivity, Quality, Shrinkage, Attrition). Performance Coaching & Development: Coaching new team members, conducting regular performance reviews, and providing feedback to help enhance team members' skills and productivity. Process Improvement & Recommendations: Reviewing current processes and recommending improvements to optimize overall team performance and Customer Satisfaction (CSAT). Training Needs Analysis (TNA): Identifying training gaps, addressing process issues, and designing plans to bridge gaps to ensure consistent team growth. Floor Support & Escalation Management: Providing ongoing floor support, managing live escalations, and ensuring smooth handling of issues in real-time. Target Achievement: Managing and ensuring that individual and team targets (IC targets, AHT) are met as per the given guidelines, segmented by tenure buckets. Reporting & Analysis: Monitoring and reviewing team performance data regularly to identify areas of improvement and taking corrective actions. Shift Flexibility: Working in a flexible 24/7 environment to provide consistent support and leadership. Qualifications & Skills: Experience: Minimum of 1+ years of experience in managing a team in an international process. Preferred Experience: Previous experience in handling hotel industry processes and leading teams in a customer service-oriented environment. Leadership Skills: Strong supervisory and team management skills, with the ability to motivate and manage team members effectively. Communication Skills: Excellent written and verbal communication skills in English. Technical Skills: Basic proficiency in computers, MS Excel, and relevant software. Organizational Skills: Highly organized, methodical, and capable of managing multiple tasks simultaneously. Flexibility: Comfortable working in a 24/7 work environment with the ability to adapt to changing business needs. Whats Expected: Ability to drive performance and team development in a high-pressure environment. A passion for improving team performance and delivering excellent customer service. Strong decision-making skills and the ability to handle escalations effectively. Additional Information: Work Environment: 5 days working, Work From Office (WFO), flexible shifts. Must Have: Previous experience in hotel industry processes is a must. Contact Person: Sonam Singh

Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service. Guarantee consistently high standards of customer experience within the Store in accordance with PUMAs Brand Values and service standards. Responsible for recruitment, training, development and succession of high performing, results driven Associates and Management. Hold each member of the store team accountable to meeting / exceeding company expectations through weekly productivity conversations, daily coaching in the moment, performance recognition, and performance action notices as necessary. Spends 85% of their working time on the sales floor engaging with consumers, selling, and coaching employees. Accountable for payroll control and selling driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers. Analyze customer profiles, buying trends, and competitive information to impact and drive business. Directly responsible for execution and processing of both incoming and outgoing merchandise. Directly responsible for Loss Prevention and Operational compliance within store. Communicate, manage and execute all Marketing driven initiatives and events within budget and according to all Policies & Procedures. Develop and maintain strong communication with local PR and marketing. Participate in new store openings and/or store closings; travel may be required. Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required. Interested candidate, please share your resume at deekshita.raghu@puma.com.

Role :- Manage and analyze ERP system data to optimize business processes within the medical technology sector. • Collect, cleanse, and validate data within the ERP system to ensure accuracy and consistency. • Analyze data to generate Inventory management, Supply chain optimization, Operational efficiency • Develop dynamic dashboards using Odoo CRM application and advanced Excel tools. • Utilize data from multiple ERP modules including: o Human Resources (HR) o Sales o Inventory o Manufacturing o Customer Relationship Management (CRM) Detail-oriented and analytical Manufacturing Data Analyst with a strong background in transforming raw production data into actionable insights that drive operational efficiency and productivity. Skilled in collecting, cleaning, and analyzing large data sets from manufacturing systems such as ERP. Proficient in tools such as Microsoft Excel, Power BI, and SQL for building real-time dashboards, conducting root cause analysis, and supporting continuous improvement initiatives. Collaborating cross-functionally with engineering, operations, and quality teams to optimize processes and reduce waste. Committed to leveraging data to enhance decision-making and support lean manufacturing practices. Tools used: Power BI, Power query, Excel Functions, PowerPoint, Pivot Table. Designed and developed interactive reports and dashboards for monthly, quarterly, and yearly performance analysis • Created visualizations to identify best-selling products and areas for improvement. • Created data models and relationships, integrating data from Power BI, Excel, and other sources. • Designed Power BI, Excel dashboard for financial claims portfolio. • Displays total sales revenue over specific periods, allowing you to assess growth and trends. • Showing profit margins and comparisons across different products, regions, or timeframes. • The Highlights number of units sold, helping identify best-selling products and areas needing improvement. • Measures the average amount spent per transaction, giving insights into customer purchasing behavior. • Breaks down sales data by region, product, or salesperson, identifying top performers and market trends. • The objective of the effort is for Customer services management to get a better overview on their agents performance and get Other insights into ordering trends for different business units. • Maintain the Deployment Documents to client. Maintain the SDS and BRD Document for validation • Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the Excel environment. Creating and maintaining reports. • Participating in every phase of SDLC from Requirement & Impact analysis. • Crafted Excel reports for global analysis & restaurant performance by using Power Query, Charts use in calculations. Tools used: Power BI, Power query, Excel Functions, PowerPoint, Pivot Table, SQL, Python, AW