1984 Kpi Jobs - Page 27

Role Summary Closing Ratio/Meeting all KPI of team member& Self Negotiate with dealers Large Value Claims handling Avoid cost wastage Workshops Regular training of claims policies Faster settlements Settlement Ratio-97% Investment Ratio-3% Re-open ratio/Segmentation of vehicles Separating the Claims according to Vehicles Conducting Team Meeting with internal and external survey. Re-open of claims should not be cross >2% Key Accountabilities/ Responsibilities Stakeholder interfaces Experience 3-5 years of experience in Motor Claims & Body paint Workshop. Education Preferably Diploma in Automobile, Graduate from MechanicalEngineer Graduate from Any discipline with prior experience in Claims

Training Need Analysis, PMs, appraisal, KPI, KRA formulation, Policies for Logistic/Freight/Port/Shipping industry

Team Lead Experience: 4+ Years Location: Pune/Chennai (Work form office) Immediate Joiners only Work Experience as Team Lead Experience in handling international customers (voice) • People Management (Performance report, appraisal review) Stakeholder management Managing Shrinkage and attrition Process improvement Telecom / Telstra process (Preferred) Willing to work from office and rotational shifts. kindly share your updated resume to js001102065@techmahindra.com

Hiring for Team Lead profile for BPO industry

Hiring for Team Leader in (Catalog Production / B2B/customer service) Minimum 1year experience as a Team Leader Should have own laptop Minimum 65% academic score in all educational streams 6 Days working Salary 28k to 32k Call - Shruti -9911988551

Job Title: Assistant Manager Outbound Sales (BPO)/ Banking Process Location: Hyderabad Experience Required: Minimum 1 year in Assistant Manager role or 2 year in senior team leader role (Outbound Sales) About the Role: We are seeking a highly driven Assistant Manager to manage outbound sales operations. The role involves end-to-end responsibility for driving sales, monitoring KPIs, managing team leaders, and ensuring high productivity. Key Responsibilities: Manage multiple outbound sales teams and their Team Leaders. Drive sales conversions, occupancy, utilization, and dialer productivity. Analyze performance data and implement improvement plans. Ensure revenue targets are met consistently. ...

About the Role We seek a dynamic, resultsoriented leader to own endtoend operations across UP markets, drive process excellence, and scale execution through highperforming regional teams. This role sits on the leadership bench and directly influences growth and sustainability. Key Responsibilities Strategic Leadership: Develop and execute operations strategy aligned with business goals. Process Excellence: Establish SOPs; implement automation/technology to improve productivity and compliance. Team Leadership: Coach regional/state heads; hire, mentor, and performancemanage field teams. Business Expansion: Plan and roll out new geographies; ensure smooth launch readiness and postlaunch stabili...

SUMMARY Job Opening: SME-OTC Reconciliation Specialist Location: Pune Experience: 4+ years We are excited to present an outstanding opportunity for a SME - OTC (Over The Counter) Reconciliation Specialist with one of our esteemed clients in Bangalore. The ideal candidate will be responsible for ensuring the accurate management of daily reconciliations of brokerage trades and brokerage calculation, with hands-on experience in the process. They will also be accountable for exception management, timely escalation of discrepancies to appropriate stakeholders, and ownership through to resolution. Additionally, the candidate will be expected to have effective communication with the Recon team for ...

Job Summary We are seeking a highly skilled and motivated individual to join our team as a Senior Financial Analyst in the Financial Planning & Analysis (FP&A) department. As a Senior Financial Analyst, you will play a key role in driving the financial performance and strategic decision-making of our organization. Your primary responsibility will be to analyze financial data, provide valuable insights, and collaborate with cross-functional teams to support business objectives. Job Requirements Essential Functions: Financial Analysis: Conduct thorough financial analysis, including but not limited to budgeting, forecasting, variance analysis, and financial modeling. Identify trends, risks, and...

We are hiring for CUSTOMER SERVICE / SALES / TECHNICAL SUPPORT / TRAVEL DOMAIN ETC SALARY RANGE : 3 LPA - 6.5 LPA + lucrative incentives Location : GURGAON / NOIDA REQUIREMETNS - UG/ Graduates both can apply - Fresher / Experienced both can apply - Good communication skills are required. - Immediate joiners only FOR MORE INQUIRY , CONTACT US ON : HR KHUSHBU : 9103247535 HR SHRISHTI : 8079005766 HR BINEETA : 9622399891

Position : Data Operations Analyst Capabilities & Expertise: Exp: 4-5 years Tenure : 6 months ; extension based on performance Pharmaceutical industry domain knowledge Good to have Hands on experience on SQL and ability to write complex queries Knowledge on any MDM tool, Salesforce, SQL, Excel Ability to manage multiple stakeholders independently Learning agility Accountabilities Leads and supports corrective actions for data maintenance/cleaning. Manages Master Data, challenges the consistency and compliance to corresponding data management and business processes. Handling the data updated and data analysis on Salesforce Monitor Master Data proactively and identify and address Data Quality ...

SUMMARY Delivery Support Experience : 12 to 15years Qualification Finance and Accounting (Qualified or Semi Qualified) Roles & Responsibilities : Knowledge in Accounts Payable, Accounts Receivable and Record To Report (GL) Should have knowledge of Invoice processing to payment, Billing, Cash application, Collections Working knowledge in Bookkeeping, Intercompany reconciliation, Month/quarter/yearly close activities Coordinate with Finance and Accounting team to resolve issues. Experience working with external auditors to provide backup information Knowledge in VAT working and filing Zero-surprise delivery and ensure SLAs are met as agreed for customer. Delivery on attaining financial goals f...

Role Summary: General Manager Operations The General Manager Operations will lead end-to-end delivery excellence across WattMonk’s solar design and engineering services. This role demands strategic oversight, strong execution, and the ability to manage large, multi-shift teams while driving performance, process optimization, and client satisfaction. Key Responsibilities Operational Strategy & Execution Define and implement scalable operational frameworks aligned with business goals Drive delivery efficiency across multiple service lines and geographies Ensure compliance with internal SOPs and external audit standards Performance Management Own KPIs including SLA adherence, turnaround time, a...

( ATLEAST 1 YEAR INTERNATIONAL CHAT EXPERIENCE MENDATORY) Role & responsibilities Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile Proven customer support...

Responsibilities: * Manage team performance through coaching & KPI tracking * Lead by example, driving shrinkage & attrition reduction * Ensure AHT compliance, rostering accuracy Interview time: 7:30 pm - 9:00 pm Location: Sanpada, Navi Mumbai Health insurance Sales incentives Performance bonus

Greetings from ReSource Pro!!! . Job Description Job Title: Manager, Service Delivery, India Working Experience: Minimum 12 years experience, 1 + years of experience as an Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, y...

Greetings from ReSource Pro!!! . Job Description: Assistant Manager/ Back Office Operation's Job Title: Assistant Manager, Service Delivery, India Working Experience: Minimum 8 years experience, 1+ years of experience as an Assistant Manager. Department: Service Delivery Unit / SDU Location: Bangalore, India / Nagawara Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problem...

Role Responsibilities: Manage a team of 15 outbound operators handling 04 bucket collections. Monitor KPIs and SLA adherence, ensuring individual targets are met. Conduct call audits, team meetings, and prepare performance reports. Oversee recruitment, coaching, roster management, and attrition control. Job Requirements: 24 years of team leadership experience in outbound collections. Strong skills in monitoring performance and motivating teams. Proficiency in coaching, report generation, and workforce planning. Excellent communication and interpersonal skills.

KEY RESPONSIBILITIES Project Management: 1. Understanding the current gaps and Business requirements which should be fulfilled with Digital initiatives. 2. Identifying and mapping all digital initiatives as part of the Digital transformation journey for the Business. 3. Breaking down all initiatives into Digital projects with clear deliverables, timelines and budgets. 4. Aligning the top management and getting sign off on Deliverables, Budgets, Timelines and project priorities. 5. Aligning with internal digital platform / IT teams for data requirements, reports and other requirements. 6. Identifying external digital partners suitable for each project streams with the help of internal teams a...

Job description Would be responsible for Real time queue monitoring (RTQM) Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity Reports) Will have to manage client Interaction Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS Would ensure availability of analysts on phones/chats as per the business model requirement. Must have worked on IEX Maintaining SL, calculation of shrinkage, attrition Location : - Navi Mumbai

* Maintain accurate reporting of performance matrix & management information systems. * Collaborate with production, Procurement & quality team to unsure seamless operation. * Prepare & maintain all PPC documents related to ISO & IATF. Required Candidate profile * Adjust production plans to accommodate changes in demand, supply chain issue or equipment breakdowns. * Monitor stock levels & coordinate with procurement to prevent or excess inventory.

Role Title - Asst. Manager - Retail (B2C Segment)\ Role Summary- The Manager Retail (B2C Segment) will be responsible for driving growth in the consumer (B2C) business by developing and executing retail strategies, expanding customer reach, and ensuring operational excellence across channels. The role also includes managing and strengthening the Franchisee management to enhance collaboration, performance, and consumer engagement. Working with- B2C Head Marketing What the role entails Key accountabilities/ responsibilities 1. Retail Operations & Execution Oversee day-to-day retail operations ensuring smooth execution and customer satisfaction. Standardize processes across centres/stores for e...

Role Summary and Impact : We are currently looking for a Executive - Non Biddable . In this role, the candidate should be proficient to create integrated media solutions and responsible for handling day to day operations. Interact with all the Strategic Units & ensure smooth functioning of the team & processes. Responsibilities: Understand the category and brand objectives for the year WPP Media Activation Specialist team is accountable for tactical planning and implementation for a set of clients WPP Media Activation Specialist team to understands clients brand identity, WPP Media Agency s deliverables and campaign KPI s Understand the campaign brief received from Agency Planner / WPP Media...

Ensure proper functioning of the following system in the facility All Electrical Systems All HVAC system All PAC s Water, Plumbing, Sanitary Systems Elevators/Lifts Cafeteria equipment s To liaise with the vendors for maintenance/service practices of M&E contactors to deliver quality work practices in line with the manufacturer recommendations. To ensure that all maintenance related schedules & shut down in consultations with OEM & Accenture are followed. Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules etc for a better management of engineering systems To ensure and guide the technical staff attends & work for closures for all F&S technical rela...

Job Title: Team Leader Operations (Domestic Process) Location: Bangalore Industry: International BPO (Domestic Ecommerce Process ) Package: Up to 3 LPA (Negotiable for the right candidate) Joining: Immediate About the Role We are looking for an experienced and dynamic Team Leader Operations to lead our domestic ecommerce process team. The ideal candidate will bring strong BPO operations expertise, ecommerce background, and proven team-handling experience. If you are target-driven, people-focused, and passionate about delivering exceptional results, this role is for you. Key Responsibilities Lead, manage, and motivate a team of Customer Support Executives handling domestic ecommerce operation...