587 Kpi Jobs - Page 24

Responsible for O&M Fiber/Utility/ISP/FTTX/Manpower/Customer Management Maintaining of Sites Uptime/CM/PM as per defined KPI's / SLAs Handling of Infra Alarms from NOC EB & Fuel Management. Fiber Cut Restoration/Splicing/HL Rectification/Dark Fiber

Regular: Lead Daily leadership routines and ensure standards sustenance through process confirmation Review and achieve VS KPIs via clear systematics such as PDCA Plan and execute BPS maturity improvement, Plan and support implementation required I4. 0, digital roadmap for the value stream Coordination with internal customers/ CFTs to achieve holistic KPI development Identify training needs and ensure competency build up in the shop floor Implement Plant / RBU strategy, Implement EHS, IT security, compliance guidelines Responsible for improving team / organizational performance Responsible for respective QMS MP, MM related to production area Periodic: Lead and conduct system CIP workshops, review of system CIP projects, coaching of teams Occassional: Coordination with IPN/ Lead plant for plant to plant product transfer Realization of industrialization of new products

The primary responsibility will be to develop products in the most cost-efficient manner to meet the target prices and make sure the samples are as per department KPI. GPD will be responsible for the smooth running of the orders once it s approved by setting up the systems locally and by providing technical support wherever possible. Position responsibilities include but are not limited to the following; Handle top revenue generated RBs (accounts) and GPD projects Smooth development of items for local supply Identify feasibly and cost-effective methods for product development Provide on-time estimates with the best production capability Initiate product re-engineering to be ahead of the competition Initiate and drive improvement of speed of developments through the ELS approach Circulation of RBO updates among internal departments Counter sample approvals Develop new products and customers Resolve customer queries related to product development Assist in the pricing of products Maintain Business focus at all times and respond to internal customers inquiries through emails and phone using the best practice guidelines. Work within agreed service levels, striving to exceed Organizations expectations. Take ownership of assigned accounts and proactively follow through with Hub(overseas) and the internal department to set up the article/product at the earliest. Ensure all queries are resolved within the stipulated time frame and escalate issues if appropriate, to the Team Leader. Maintain professional working relationships with internal and external customers, and colleagues. Adhere to agreed standards of quality and productivity. Process all developments with a minimum 99% accuracy rate after proper validation. Assist in gathering business requirements and analysis activities to facilitate Continuous Improvement in Cost reduction by doing Re-engineering. Update all relevant documents and Oracle with at least 99% accuracy after collecting costing from the Finance department. Sensitization of the client requirements and accordingly prioritize the developments. Work effectively as part of a team to achieve individual, team, and organizational objectives, sharing knowledge and skills as appropriate. Degree/Engineering: Printing Technology/ Textile Engineering 4-6 Years of experience. A good knowledge of the industry is also required. This position requires a detailed understanding of the technology, strategie

Purpose of the Job Your role You ensure state-of-the-art quality in software development for medical and non-MD applications for optometrists. You operate out of India closely supporting the ZEISS SW development team You create, review, and approve the Technical Documentation in conformance with product requirements and for international regulatory approval (e.g., MDR, 21CFR820, IEC 62304, cybersecurity) You are a competent partner for R&D, product management and operations in the evaluation of applicable standards and implementation in SW verification and validation You participate in the design transfer to suppliers including the related documentation You play a key role in the change management of the applications and support the change owners in the compliant implementation of the change process throughout the entire product life cycle You develop risk management strategies for agile SW development (ISO 14971) You participate in complaint and non-conformance management investigation and ensure root cause analysis and documentation You are responsible for post-market surveillance process activities (PMS, PSUR and PMCF) You contribute relevant KPI for management & quality reviews You support internal and 3rd party audit activities You support the introduction and implementation of digital platforms for design and QMS processes Requirements Education: You have a Bachelor's or Master's degree with a technical orientation or a comparable relevant discipline Work Experience: 5+ years of experience in the development and advancement of quality management and quality improvement measures, ideally in the field of medical software

Implementation of management system and facilitating surveys, audit reports and compliance of the findings Liasioning with government officials w.r.t. Environment, energy, water and waste related legislations, Rules, notifications. Required Candidate profile . Must be Diploma in Industrial Safety. Assessing, evaluating, and monitoring of environmental pollution control equipment. Certified auditor for ISO 14001, and 45001 -Must be heading EHS deptt

Description External Job Description Job Purpose The position is that of frontline sales personnel who would primarily be responsible for growth of retail business in the defined territory through creation, nurturing and management of dealer network and stakeholders comprising of contractors and thereby achieving overall business value and volume targets Business objectives Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets Assist dealers in achieving their overall sales target through regular visits, scheme communication and timely material service Monitor and ensure the growth of core products along with new and focused products Market Development and Intelligence Explore and open new dealer counters to expand the overall sustainable sale potential in the territorial market Analyze territory level data to identify gaps and drive necessary Initiatives Accomplish growth and value upgradation of existing dealer network Organize promotional activations and product awareness meets for dealers and contractors Provide timely feedback on market practices and offerings as an input for scheme design Dealer Management Track and solve dealer queries timely to maintain productive relationship Assist dealers in providing solution to his contractors as well as end consumers for any complaints or queries Ensure availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders Collections Ensure payment collections from dealers as per the set benchmarks Monitor the outstanding payments on regular basis and take measure to minimize the over dues Contractor Management Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure Plan and organize product awareness meets for Contractors during new product launches Customer complain resolution Investigate and resolve dealer level and customer level complaints within the defined timelines Reporting and Integration Co-ordinate with other verticals like project sales and services for lead sharing or any other issue as and when required Prepare and share reports such as Daily visits report and territory monthly report KPI Territory Value and Volume Achievement Dealer network expansion Product level budget achievement New products value targets Collections Timely Resolution of Customer Complaints Contractor Activation and Addition Percentage Payment collection efficiency Qualifications Essential Graduate Degree in any stream BA/BSc/BCom/BBA/BBM/BMS Minimum of 50% marks throughout education without any backlogs Graduation must be through a full time course Applicants with an Engineering background BTech/BE/Diploma/BPharma will not be considered Desired Candidates with MBA/PGDM in Sales and Marketing Previous Experience Essential Fresher Desired 1 - 2 years of experience in Sales function in any organization Functional Competencies - Product knowledge Analytical skills Behavioral Competencies Planning and result orientation Communication skills- verbal and written Additional Requirements Role involves visiting dealer counters which requires extensive travelling Role requires pan India mobility as it is transferrable in nature Proficiency with MS - Office, MS - Excel is mandatory Age to be between 26 - 30 Years

Team Leader II Noida upto 6 LPA Work From Office International Airlines Experience Mandatory Having at least 1 year on paper experience as TL Designation of TL should be on paper. Graduation Interested candidates contact on 6280939007 (HR Khushi) Required Candidate profile Aware about Attrition, Shrinkage, SLA, CSAT,AHT & Team Handling (TL) Flexible for 24X7 Shifts Min total 3 years of exp in BPO Rotational shifts and rotational week-offs Excellent Communication Skills

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager - Customer Care Position Overview: oversee and manage voice operations in a fast-paced BPO environment. This role demands a dynamic leader who is street-smart, results-driven, and capable of balancing multiple priorities while ensuring exceptional service delivery and operational excellence. The ideal candidate will leverage their expertise in managing high-performing teams, driving customer satisfaction, and meeting business objectives. Key Responsibilities: Team & Operations Management: Lead and supervise voice and chat operations to ensure efficiency, quality, and adherence to client SLA (Service Level Agreements). Train, mentor, and develop teams to enhance productivity and performance. Drive operational best practices, ensuring processes are streamlined and optimized. Strategic Planning & Execution: Develop and execute strategies for continuous improvement and cost-effectiveness in operations. Collaborate with stakeholders to align operations with business objectives and client needs. Client & Stakeholder Management: Build strong client relationships to ensure satisfaction and long-term business partnerships. Manage escalations effectively, demonstrating sound judgment and problem-solving skills. Metrics, Reporting, and Analysis: Monitor key performance metrics (KPIs) like average handling time (AHT), first call resolution (FCR), and customer satisfaction scores (CSAT). Analyse trends, identify challenges, and implement data-driven strategies to improve results. Resource Allocation & Process Optimization: Manage workforce planning, ensuring adequate staffing levels for peak periods. Drive innovations to improve service delivery and enhance the customer experience. Key Qualifications/Skills: Street-Smart Leadership: Ability to think on your feet, solve real-world problems quickly, and adapt to dynamic challenges. BPO Expertise: Proven experience in leading voice and chat operations in a BPO setup. Results-Oriented: Demonstrated ability to meet or exceed operational KPIs and improve efficiency. Client Relationship Management: Strong communication and interpersonal skills to build trust and rapport with clients. Process Improvement: Experience in identifying inefficiencies and implementing creative, scalable solutions. Team Management: Skilled in motivating, mentoring, and leading diverse teams to achieve high levels of performance. Technical Acumen: Familiarity with BPO tools like CRM platforms, workforce management software, and analytics tools. Lean Six Sigma trained and tested Qualification Minimum Qualifications Any graduate Relevant experience in managing teams in a contact centre, BPO, or vendor management environment. Fluency in English (verbal and written). Strong knowledge of solution design processes, operating models, and contact centre technology . Must have worked & should be comfortable with 24*7 work environment 100% work from office Interested candidates can share resume at Manvika.Singhal@genpact.com Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

Role & responsibilities : To ensure implementation of all process (Operational & Non-operational) and strategies in line with customer/organization business requirement. • Evaluate KPIs (As per contract), review of process performance & strategy progress , action plans on areas for improvement, and monitoring customer complaint resolution to focus on enhancing customer satisfaction. • Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans. • Monitor and track of direct & indirect costs associated with their assigned responsibilities. • Manage & lead all employees in the location to ensure work discipline. Engaging, directing and supporting persons to contribute to the effectiveness of the quality management system • Responsible to handle critical IR issues & resolving disputes in timely manner. • Assign, monitor & review of individual performance as per KRA & Develop plan for preformance improvement • Managing & Reviewing BA performance on monthly basis with remedies in case of deficient performance • Monitoring the production line feed operations as per the production plan defined by the customer. • Monitoring of the daily issuance and delivery of material to production line. • Ensure that the FIFO and FEFO system are been followed during the operations. • Manage the team proactively by optimizing the departmental performance. • Ensure everyone in your team follows the Standard Operating Procedure (SOP) and Work Instruction (WI) • Responsible for driving audit activities for VDA 6.3, ISO 9001, EMS, EnMS, QMS, etc. • Ensuring that the quality management system achieves its intended results. Awareness of customer requirements throughout the organization by use of process approach & risk based thinking. • Driving MRM's with Customer and Internal Team as per schedule. • Monitoring of statutory and legal requirements for the site. • Supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility • Ensuring employee development & engagement to maintain high morale Preferred candidate profile : Male candidate, logistics industry Perks and benefits : Best in the industry

As a Department Manager you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues. This position reports to the Store Manager and has the Sales Advisor as direct reports. Key Responsibilities You lead with a vision to secure the best experience for all our colleagues and customers You evaluate your team s performance, provide regular feedback, and support succession through their development and training. You analyse and follow up on Sales & Profit KPIs for your department. You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape. To be successful in the role as Department Manager, we believe you have the below mentioned skills & experiences : Inclusive, positive, creative, and willing to learn on the job, passionate for customer service and helping

MPM Travel XS Pvt Ltd is looking for Operations Professional to join our dynamic team and embark on a rewarding career journey Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity across all areas of operation Oversee daily operations, including inventory management, supply chain logistics, production scheduling, and quality control, to meet production targets and customer demand Monitor key performance indicators (KPIs) and operational metrics to track performance, identify areas for improvement, and implement corrective actions as needed Lead and motivate a team of operations staff, including supervisors, technicians, and support personnel, to ensure alignment with organizational goals and objectives Collaborate with cross-functional teams, including sales, finance, and engineering, to coordinate activities and resolve operational issues in a timely manner Ensure compliance with regulatory requirements, safety standards, and company policies and procedures in all aspects of operations Identify opportunities for process improvements, cost reduction, and revenue enhancement, and implement initiatives to drive operational efficiency and profitability Prepare regular reports and presentations for senior management, summarizing operational performance, challenges, and opportunities

Description: Looking for Power BI developer with 5 to 8 Years of experience Requirements: To create dashboard using Power BI desktop Publishing dashboard using cloud platform, gateways & administration support. Setting up Power PI report services. Provide good DAX, data modelling and basic M (Power Query Editor) capability Create customize charts and custom calculations as per requirements Produce and enhance reports & dashboards Support business development activity by maintaining and developing demo sites for new prospects. Ability to communicate with business as well as technical teams To create dashboards and visual interactive reports using Power BI. To perform SQL querying for best results. Applying experience and knowledge to future solution considerations Job Responsibilities: • Understand business requirements in BI context and design data models to transform raw data into meaningful insights • Create dashboards and interactive visual reports using Power BI • Identify key performance indicators (KPIs) with clear objectives and consistently monitor those • Analyzing data and present data through reports that aid decision-making • Convert business requirements into technical specifications and decide timeline to accomplish • Create relationships between data and develop tabular and other multidimensional data models • Chart creation and data documentation explaining algorithms, parameters, models, and relations • Design, develop, test, and deploy Power BI scripts and perform detailed analytics • Perform DAX queries and functions in Power BI • Analyze current ETL process, define and design new systems • Data warehouse development and work with SSAS, SSIS, and SSRS • Redefine and make technical/strategic changes to enhance existing Business Intelligence systems • Create customize charts and custom calculations as per requirements • Design, develop and deploy business intelligence solutions as per needs • SQL querying for best results, use of filters and graphs for better understanding of data • Work with users and team members at all level for performance improvement and suggestions What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!