885 Kpi Jobs - Page 20

Leading a team, ensuring SLA compliance, managing escalations & driving data quality, process improvements & business value as a SME within global data operations Manage execute & delivers continuous improvement program delivery for DMO

Job Description: Proficiency in Italian Language: Job Role: Assist Adobe's resellers/retailers in the Americas/Europe and help them to effectively resolve issues via Phone, Emails, and chats. Providing end-to-end Adobe Partner support Answer how-to questions and help Partners/Resellers navigate a variety of tools Diagnose Reseller issues and engage with our product and engineering teams using established processes Communicate thoughtful, customized solutions that help Partners move forward and grow their business Show composure, resilience, and flexibility as Reseller needs evolve and case volume changes You work with: Sales team and Sales Operations professionals in Americas and Europe Various business teams within Adobe Adobes retailers/resellers from across Americas Global Sales Operations Centre Learning: Core business operations and go-to-market strategy Understand processes, systems, policies & business Interaction with market and customers directly Cross-cultural collaboration Skills Development: Practice language daily. Written and oral. Problem solving Team Player Business Comprehension skills Expectations Are self-motivated and eager to learn Adapt quickly to changing priorities and Adobe Partner needs Have a clear, professional, and informative communication style Thrive in a dynamic and collaborative environment and are comfortable with ambiguity Ability to work with people from across countries Ability to learn MS excel and translation Career Path Customer Support Management Operations Management Program Management Business Analysis System Analysis

We seek an HR Assistant Manager responsible for Recrutiment, Audit and Statutory Compliance, Performance Management, Training & Development and Employee Engagement Required Candidate profile Candidate must have HR experience as per job profile, strong communication skills, experience hiring through Naukri.com, and be highly motivated, organized, and proactive.

Rudder Analytics is looking for Senior BI Developer(Tableau / Power BI) at Pune, with 4-8 yrs of experience. Please see details at https://shorturl.at/7O9fa for job code BI-SA-01 Required Candidate profile Knack for professional design layouts and for visual storytelling. Precision and attention to detail. Ability to lead a team and manage projects independently.

Team Leadership & Development: Lead, motivate, and manage a team of customer service representatives, ensuring that goals are met and performance standards are maintained. Provide ongoing coaching, feedback, and support to team members. Conduct regular one-on-one meetings and team training sessions to ensure continuous development. Foster a positive, collaborative team environment focused on customer satisfaction and high performance. Operational Oversight: Monitor daily operations to ensure smooth workflow and adherence to service level agreements (SLAs). Manage team performance metrics (e.g., response time, issue resolution time, customer satisfaction). Identify areas for process improvement and implement changes to streamline operations and enhance efficiency. Customer Experience & Problem Resolution: Handle escalated customer issues, ensuring timely and effective resolution. Ensure the team is delivering top-tier service and support in line with company standards. Analyze customer feedback to identify patterns and opportunities for improvement in service delivery. Reporting & Performance Monitoring: Prepare and deliver regular reports on team performance, highlighting achievements, challenges, and areas for improvement. Analyze key performance indicators (KPIs) and use data to drive decision-making and process improvements. Collaborate with other departments (e.g., IT, product, sales) to address any cross-functional challenges affecting customer service operations. Collaboration & Communication: Serve as a liaison between the customer service team and upper management. Ensure effective communication of company policies, updates, and goals to the team. Work with HR and other departments to recruit and onboard new team members as necessary. Qualifications: Bachelors degree in Business Administration, Management, or related field (preferred). 3+ years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. Strong leadership skills with the ability to motivate, coach, and manage a team. Excellent communication and interpersonal skills. Solid understanding of customer service principles and best practices. Proven ability to analyze data and performance metrics to drive improvements. Strong problem-solving skills and the ability to handle high-pressure situations effectively. Experience with customer service software, CRM systems, and Microsoft Office Suite. Preferred Skills: Experience with managing remote or distributed teams. Knowledge of [industry-specific tools or platforms]. Experience with process improvement methodologies (e.g., Lean, Six Sigma). Working Conditions: Full-time position with standard office hours, with occasional evenings or weekends depending on the needs of the business.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides on-site supervision of the Directional Drilling (DD) process including projection of well path to predetermined target coordinates. Serves in a subordinate role on any job. Understands principles of Bottom Hole assembly (BHA) selection and aspects of DD performance and ensures that BHA's are assembled as planned including correct make-up torque, doping and handling. Proficient in the use of DD computer software and able to assist in provision of advice and analysis to the client representative at the well site. This shall include all survey calculations and well path projections. Proficient in updating well profile plots and providing client representative with accurate directional survey data. Aware of client's requirements with regards to surveying procedures. Assists in the completion of a daily DD report, BHA performance report for each BHA run, completion of all service tickets and relevant paperwork (well data spreadsheet, lesson learned/best practice, End of Job Customer Survey (EJCS) and Key Performance Indicator (KPI) forms). Familiar with the DD aspects of the client's approved drilling program. Assists in the inspection of all DD company equipment delivered on the work site. Interfaces with the MWD engineer to ensure BHA compatibility, planned operating parameters are within specification and correct toolface references are applied. Maintains records of all DD equipment at well site including dimensional data and condition. Ensure that all equipment is laid out after use in accordance with company procedures and manifested for backload at the end of the job. Participates in performance improvement initiatives. Requires completion of a high school diploma or equivalent, and a minimum of two years of field experience in Directional Drilling, L/MWD, or SDL. Bachelor's Degree in a STEM discipline is preferred. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Requisition Number: 200437 Job Family: Engineering/Science/Technology Product Service Line: Sperry Drilling Svcs Full Time / Part Time: Full Time

Role Overview:. The Program Manager, Operations, will oversee, coordinate, and manage strategic operational initiatives to ensure efficient and effective implementation across the organization. This role requires strong leadership, excellent organizational skills, and the ability to work collaboratively across departments to meet business objectives, improve operational efficiencies, and deliver measurable outcomes.. Key Responsibilities:. Strategic Planning and Execution: Collaborate with senior leadership to develop comprehensive strategic plans that drive growth and operational excellence. Translate these strategies into actionable goals and oversee their implementation across various departments?. Operational Oversight: Monitor daily operations to ensure alignment with the organization's strategic goals. Identify areas for process improvement and implement solutions to enhance productivity and efficiency.. Cross-Functional Collaboration: Work closely with different departments to ensure cohesive execution of strategies. Facilitate communication between teams to achieve organizational objectives. ?. Performance Monitoring: Establish key performance indicators (KPIs) to track the effectiveness of strategic initiatives. Regularly assess and report on progress, making data-driven recommendations for adjustments as needed. ?. Market Analysis: Conduct thorough analyses of market trends, competitor activities, and internal capabilities to inform strategic decision-making. ?. Required Skills and Qualifications:. Educational Background: Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is often preferred.?. Experience: Proven experience in strategic planning and operational management, typically requiring several years in a managerial role.?. Analytical Skills: Strong ability to analyze complex data and translate insights into strategic actions.?. Leadership Abilities: Demonstrated capability to lead cross-functional teams and drive organizational change.?. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex ideas to diverse audiences.?. Problem-Solving: A proactive approach to identifying issues and implementing innovative solutions.. Advantages of joining Turing:. Amazing work culture (Super collaborative & supportive work environment; 5 days a week). Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience). Competitive compensation. Flexible working hours. Full-time remote opportunity. Show more Show less

Job Title: Sourcing Specialist. Basic Function:. The end-to-end S2C process spans across understanding purchase requisition and floating the requisitions in AI enable procurement portal to relevant suppliers. In this role the Sourcing Specialist is responsible for the purchase of materials and services in a timely and efficient manner in accordance with approved strategy and per Delegation of Authority rules and other company policies and procedures, About the job (Job Responsibilities). Understand the complete end to end requirements from the PR requester/user i-e. scope of work or specification of service or material respectively, Floating the RFQ in AI enabled Fairmarkit portal (Procurement tool like Ariba) to relevant suppliers for awarding the PR within the desired TAT and delivering cost reduction and cost avoidance, Active communication with stakeholders and suppliers for regular updates of sourcing activities and maintain the collaborative relationships, Establishes and utilizes a site support network (incl. Planners and Schedulers) for timely acquisition of site managed materials and services incl. to suppliers while achieving maximum overall cost effectiveness. Acts as an indirect procurement contact including urgent orders for internal clients located at various sites up to agreed spend level as per DOA limits. Sourcing specials must have good communication skills to establish clear two-way communication with stake holders located remotely in various global sites to fully understand their requirements and scope of work requested. Ensures strict adherence to Procurement strategy achieving maximum overall cost effectiveness within a country or regional basis. Subject matter Expert for SAP procurement processes and systems, knowledgeable with Ariba. Always strives for excellence and utmost efficiency during day-to-day work. Communicate with vendors and support Nouryon process compliance (PO, Invoicing, etc) for vendors. Facilitating alternative options for obsolete materials/vendor. Extension of vendors to other company codes in SAP and new vendor onboarding. Facilitating vendors for banking, tax, address, contact and PO email routing updates, Continuous improvement and S2C KPI tracking: Vendor Engagement, S2C TAT delay, Contract/OA utilization, etc,. Support governance of S2C policies and procedures. Category strategy compliance. ". We believe you bring (Education & Experience). Bachelor's degree preferred (or recognized equivalent), 2+ years related experience required with degree: 6+years' experience in lieu of degree. Experience using SAP. ERP system (ECC and VIM) and Ariba. for procurement processes, is MANDATORY. Advanced written and spoken English communication skills. German & French language would be preferred, Good Excel skills required. Competencies. Collaborates. Cultivates innovation. Business focus. Drives results. Ensures accountability. Instills trust and exemplifies integrity. Functional knowledge of Requisitioning, Procurement, Contracting and DPO processes. Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon,/careers/how-we-hire/. We look forward to receiving your application!. We kindly ask our internal candidates to apply with your Nouryon email via Success Factors, We’re looking for tomorrow’s Changemakers, today, If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment, Visit our website and follow us on LinkedIn , #WeAreNouryon #Changemakers. Show more Show less

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides on-site supervision of the Directional Drilling (DD) process including projection of well path to predetermined target coordinates. Serves in a subordinate role on any job. Understands principles of Bottom Hole assembly (BHA) selection and aspects of DD performance and ensures that BHA's are assembled as planned including correct make-up torque, doping and handling. Proficient in the use of DD computer software and able to assist in provision of advice and analysis to the client representative at the well site. This shall include all survey calculations and well path projections. Proficient in updating well profile plots and providing client representative with accurate directional survey data. Aware of client's requirements with regards to surveying procedures. Assists in the completion of a daily DD report, BHA performance report for each BHA run, completion of all service tickets and relevant paperwork (well data spreadsheet, lesson learned/best practice, End of Job Customer Survey (EJCS) and Key Performance Indicator (KPI) forms). Familiar with the DD aspects of the client's approved drilling program. Assists in the inspection of all DD company equipment delivered on the work site. Interfaces with the MWD engineer to ensure BHA compatibility, planned operating parameters are within specification and correct toolface references are applied. Maintains records of all DD equipment at well site including dimensional data and condition. Ensure that all equipment is laid out after use in accordance with company procedures and manifested for backload at the end of the job. Participates in performance improvement initiatives. Requires completion of a high school diploma or equivalent, and a minimum of two years of field experience in Directional Drilling, L/MWD, or SDL. Bachelor's Degree in a STEM discipline is preferred. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Job Details Requisition Number: 200437 Experience Level: Entry-Level Job Family: Engineering/Science/Technology Product Service Line: Sperry Drilling Svcs Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

Role and Responsibilities. Lead a team of 12-16 payroll specialists responsible for the delivery of payroll services to a single or multiple clients as part of a managed services operation.. You will motivate and engage your team across the employee lifecycle, including the recruitment of new team members, setting objectives, coaching, and recognising individuals to drive the best performance and dealing with performance issues in a timely manner.. You will optimise the performance and productivity on your account or group of accounts through good workforce planning, effectively managing working practices and resources to meet the pre-determined Work Timings and Leave Schedules.. Provide accurate and timely reporting of team KPIs and reporting to your manager.. Effectively manage your team to ensure that customer processing SLAs are met and that opportunities to exceed are maximised.. Ensure 100% accuracy of the data being input into the payroll(s). Ensure your team are working within Zellis’ policies and procedures and any additional procedures that are specific to yours or your team’s roles.. Ensuring all handling processes are compliant with the relevant Quality Compliance Processes and that associated documentation is complete and available for checking.. Ensure communication occurs in a timely manner with colleagues and internal/external customers, ensuring that all communication has been understood and where needed feedback sought.. Work within a Continuous Improvement framework to identify and recommend solutions that can improve service, mitigate risk, or reduce cost to serve.. Develop colleagues through supporting individuals to identify job specific and future development training needs in accordance with our career pathways.. Minimise occurrence of escalations or incidents, but where an incident does occur, step in and resolve at speed, keeping stakeholders up to date throughout – and driving root cause analysis and preventative action.. Knowledge:. The technical and/or subject information needed for the role:. Knowledge of Implementation life cycle, KPIs and customer facing. Resource planning – Effort model and capacity model. Change management.. Knowledge of quality and compliance management systems. Skills:. The specific abilities you have learned, or competencies:. Excellent communication skills.. Driven for results and highly self-motivated.. Strong analytical skills. Team development and coaching. Client escalation resolution and managing overall responses to requests.. Experience: Minimum 6 years of overall experience with 2 years into team management. Show more Show less

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.. Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.. Summary. We are seeking a talented and experienced Field Operations Manager to join our team in Japan. The ideal. candidate will play a crucial role in optimizing our sales operations, driving efficiency, and maximizing performance. across our sales teams. This position requires a strategic thinker that is incredibly organized, has a deep. understanding of sales processes and forecasting, and the ability to collaborate effectively with cross-functional. teams.. This role will be reporting to the Sr. Manager of Sales Operations and be responsible for driving the day-to-day. operational cadence and strategy.. What You’ll Do. Develop and implement strategies to optimize revenue operations, streamline processes, and enhance efficiency. Analyze operational data to identify trends, opportunities, and areas for improvement, and implement actionable solutions to drive performance.. Collaborate with cross-functional teams, Marketing, Enablement, Deal Desk, Order Management, to ensure alignment and drive cohesive operational strategies.. Partner with the GTM Systems and Tools team focused on the implementation and utilization of operational systems and tools, ensuring they are effectively integrated and utilized to support operational objectives.. Partner with the GTM Analytics team to develop and maintain key performance indicators (KPIs) and dashboards to track operational performance and provide insights to stakeholders.. Partner with senior leadership to drive sales forecasting excellence along with building strategic plans, provide regular updates on performance and progress.. Stay informed about industry trends, best practices, and emerging technologies related to revenue operations, and recommend innovative approaches to drive continuous improvement. What You’ll Bring. Proven track record of success in revenue operations or a related role, with at least 7 years of experience in a similar capacity.. Deep understanding of revenue operations processes, methodologies, and technologies.. Excellent analytical skills with the ability to interpret data and drive actionable insights.. Proficiency with operational systems and tools, such as Salesforce and Excel.. Excellent communication and collaboration skills, with the ability to work effectively across departments and influence stakeholders at all levels of the organization.. Strategic thinker with a results-oriented mindset and a passion for driving operational excellence and continuous improvement.. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.. Show more Show less

Roles & Responsibilities: Data Access and Management Access and utilize data from all SAP machines from the Data Lake Develop interactive dashboards connected to the bill-to-cash process Monitor key performance indicators (KPIs) related to billing efficiency and throughput time Analyze data to identify trends and opportunities for process improvement SAP SD Module Expertise Utilize SD data to extract insights and identify areas for optimization Collaboration and Communication Serve as the main contact person between service owner billing and development team Facilitate communication and ensure alignment on billing-related initiatives KPI Monitoring and Management Create and maintain KPIs related to the billing process Monitor and track KPI performance to measure progress and identify areas for improvement Automation Initiative Develop and propose solutions for automating billing processes Explore technologies such as EDI, customer portals, and email for automation opportunities Support and Collaboration Support the service owner in initiatives to increase efficiency and automation in the billing area Collaborate with other departments to streamline billing-related processes

At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Maintains tight control over the project schedule, risks, scope of work and budget; ensures that operational teams and subcontractors have a clear understanding of client requirements. Builds and maintains strong client relationships and provides day-to-day client advice and support. Promotes the organizations capabilities to clients, identifies sales opportunities to be forwarded to the account managers and achieves contract extensions or additional business within the account(s). Contracts may involve both short- and long-term commitment of service and vary significantly in value/strategic importance. Establish consistent processes for reviewing and assessing service metrics & reporting. -Applies a theoretical knowledge-base to work to achieves goals through own work -Characterized by specific functional expertise typically gained through formal education -May provide guidance to others as a project manager using technical expertise -Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills -Builds knowledge of the company, processes and customers -Solves a range of straightforward problems -Analyzes possible solutions using standard procedures -Receives a moderate level of guidance and direction Functional Knowledge: -Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines Business Expertise: -Understands key business drivers; uses this understanding to accomplish own work Leadership: -No supervisory responsibilities but provides informal guidance to new team members Problem Solving: -Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Impact: -Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills: -Explains complex information to others in straightforward situations We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company and ultimately a community that recognizes and celebrates everyone s unique perspective.

Required - Excellent Communication Skills in English Min. 2 yr exp. - Customer Support (Intern. Voice Process) B2C 24*7 Shifts Virtual Interview Any Graduate Share cv's on - 9257669383 (Harsha) Perks and benefits Both way cab's Night Allowances Incentives

Role & responsibilities : Meeting services delivery metrics for the team. Data Analysis to increase efficiency of team. Review Performance reports and dashboards to identify areas of improvement and improve the performance with regular feedback Translating corporate goals into functional and individual goal. Conducting team building sessions and providing constructive and actionable direction. Coaching and developing existing employees Training Development for new lines Work closely with operations Manager on process improvement Collecting customer feedback and market research to share constructive suggestion with client. Should have in depth understanding of customer service. Prepare daily/ weekly/ monthly reports for the line of business aligned. Preferred candidate profile : Graduate Minimum 1 year TL Experience in International CC Interested candidates can share their resume on this mail id : rozy.rozy1@teleperformancedibs.com

The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Pune , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you’ll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis. Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success. Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service. Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you’ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal & written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance. Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint

Role: Team Lead Exp : Min 2+ yrs exp in Team Lead Skills : Must have exp in inbound process/ Customer support Loc : Chennai Sal : Max 6 .5 LPA Shifts : Rotational shifts and Rotational week off Immediate joiner Regards, Sowmiya HR 9600445623

Responsibilities: Performance Management Operations: Assist in the planning and execution of performance review cycles (annual, mid-year, quarterly). Goal Setting and KPI Tracking Data Management and Analysis Employee Support and Coordination Provident fund Annual bonus Health insurance

Position Summary We are seeking an experienced and visionary Academy Lead to spearhead the development and execution of our internal Academy, positioning it as a world-class learning institution. This individual will be responsible for designing and delivering innovative, scalable learning programs that build capabilities across the organization, with a strong emphasis on sales, category expertise, and leadership development. Working closely with the Head of Training and the Head of Sales and Category, the Academy Lead will bridge strategic learning needs with practical implementation to drive performance, engagement, and growth. Key Responsibilities 1. Academy Strategy & Development Develop and execute a comprehensive learning and development strategy aligned with business objectives. Establish the Academy’s vision, goals, curriculum framework, and key performance indicators (KPIs). Identify current and future capability gaps across teams and address them through targeted learning initiatives. 2. Program Design & Delivery Design and implement high-impact training programs, with a focus on sales excellence, category management, product knowledge, leadership, and professional development. Collaborate with internal subject matter experts and external partners to curate and develop learning content. Leverage various learning methods (e.g., workshops, e-learning, blended learning, coaching, peer-to-peer learning) to ensure engagement and effectiveness. 3. Stakeholder Engagement & Alignment Work cross-functionally to understand team-specific needs and customize training solutions accordingly. Act as a strategic partner to Sales and Category leadership, ensuring learning initiatives support performance goals. Provide regular updates and insights to the Head of Training and Head of Sales and Category. 4. Measurement & Continuous Improvement Establish robust evaluation methods to measure training impact and ROI. Use data and feedback to continuously refine programs and enhance learner experience. Stay up to date with learning and development trends, tools, and technologies.

Product Portfolio Technical Knowledge of CPSD products (i.e. Ducted Systems, VRF systems Chillers (Scroll, Process, Screw, Centrifugal, Turbocor) Functional Portfolio Knowledge of Refrigeration Air conditioning functioning Check confirm whether operating parameters are within the limits Knowledge of electronics components identification functions. knowledge of handling special instruments like water flow meter, power analyser, vibration meter etc Past experience in testing commissioning of HVAC systems Key Responsibilities: Key Deliverable 1: VRF Systems Chiller commissioning TR Key Deliverable 2: 100% creation of Customer ID / component s KPI 1: TR of system commissioned KPI 2: Percentage of Customer ID / component creation vs commissioned

Product Portfolio Technical Knowledge of CPSD products (i.e. Ducted Systems, VRF systems Chillers (Scroll, Process, Screw, Centrifugal, Turbocor) Functional Portfolio Knowledge of Refrigeration Air conditioning functioning Check confirm whether operating parameters are within the limits Knowledge of electronics components identification functions. knowledge of handling special instruments like water flow meter, power analyser, vibration meter etc Past experience in testing commissioning of HVAC systems Key Responsibilities: Key Deliverable 1: VRF Systems Chiller commissioning TR Key Deliverable 2: 100% creation of Customer ID / component s KPI 1: TR of system commissioned KPI 2: Percentage of Customer ID / component creation vs commissioned

Job title: Studio Director- Creative Operations Location: Work from home/ Remote Experience: 10+ years in studio operations, creative delivery, or agency production management About the Role: Were seeking a seasoned, people-focused Studio Director to lead the delivery and production operations of a high-performing creative studio. This is a pivotal leadership role responsible for ensuring seamless workflow, quality output, and profitability—while managing teams of Project Managers, Design Directors, and a Studio Manager. If you're an organized, empathetic, and solutions-driven leader with a deep respect for creative work, we want to hear from you. What You’ll Do: Oversee the full studio delivery function—from project initiation to final output. Lead, mentor, and support Project Managers, Design Directors, and the Studio Manager. Ensure efficient resource allocation and workflow prioritization. Optimize studio operations, tools, and systems for scale and efficiency. Act as the escalation point for project or studio challenges. Track and report KPIs, using data to drive continuous improvement. Collaborate closely across creative, production, and account teams. What You Bring: 10+ years of experience in studio, delivery, or operations management within a creative, design, or advertising agency. Proven ability to lead multi-disciplinary teams in fast-paced, high-volume environments. Strong understanding of creative workflows across digital, print, and video. Proficiency in project/resource management tools like Workfront, Asana, etc. Exceptional organizational, interpersonal, and communication skills. A proactive, calm, and solution-oriented mindset—especially under pressure. Passion for operations and appreciation for great creative work. Interested individual can apply here or share profiles to hr@lancetechsolutions.com

GREETINGS FROM ALLSEC TECHNOLOGIES LTD Hiring for BPO TEAM LEADER Looking for an Immediate Joiners(Both Male & Female can apply) 1+ years of Experience into BPO Outbound/Inbound Candidates can apply Qualification: Any Graduation Salary : Decent hike on previous salary Languages: English + 2 South language is manadatory 6 days working /training with 1 rotational week off Gender: M/F applicable. General Shift :10am to 7pm. Experience: 1+ year experience into BPO Industry Age limit: 30 should have knowledge on KRA and KPIS Parameters Interested candidates can call to HR PRUTHVI - 9620664492 or share your Updated CV on same watsapp number

Process - US telecom Qualification required graduate fresher or exp Work place - Hinjewadi, Pune CTC - Upto 2.5 LPA + Allowances & Incentives Surbhi - (8905959447)

Exp. Required Minimum 0 year and Maximum 3 year's last into International voice process (CUSTOMER SUPPORT) 24*7 Rotational Shifts 5 Days working Walkin Interview's For Fresher & Exp. - CTC upto 3 & 5.5 LPA Resp. Share Resume on - 9257669383 (Harsha) Perks and benefits Both way cabs Allowances Incentives