1941 Kpi Jobs - Page 2

Perform technical advisory for repair activities executed on customers responsibility. Interact with customers during the work execution. Commissioning of service products. Interacting with FS back office and TS during work execution. Perform internal and external progress status reports of the assigned work. Create the Service Work Reports. Ensure that the work is executed according to Wartsila quality, health and environmental guidelines and customer site procedures. Comply with the management system accordingly to what has been implemented locally for her/his position. Proactively consult, advise and promote available Wartsila solutions and products to customer. Perform all activities nee...

6- days Working Face to face Interview Monitor quality reports, implement CAPA, analyze data, and update documents to meet KPIs and revised customer requirements.

We're Hiring: Team Leader Data Annotation Location: Gurgaon | Shifts: Flexible | Experience Required: 1+ year as a Team Leader (on paper) Join IGT Solutions Pvt Ltd , a global leader in IT & BPM services for the Travel, Transportation, and Hospitality industries, and help us shape a safer digital world through effective content moderation. What Youll Be Doing: • Lead a team of 1015 agents handling image and video moderation (including afflictive content) • Drive productivity (>1000 cases/agent/day) and maintain 99% accuracy • Conduct 1:1s, weekly reviews, EWS & IDP discussions • Provide actionable data-driven insights to improve team performance • Deliver regular coaching, audits, and feedba...

Job Description: Control Tower – Logistics Experience Required: 8–15 years Preferred Background: Logistics / Supply Chain / Transportation / Fleet Operations / Bio Energy Location: [Insert Location] Reports To: Head – Logistics / Supply Chain Role Overview We are seeking a dynamic professional to manage the Logistics Control Tower , responsible for providing real-time visibility, data-driven insights, and operational coordination across the logistics value chain. The role will focus on monitoring fleet movement, analyzing performance, and driving efficiency and safety through proactive decision-making. Key Responsibilities 1. Performance Monitoring & Analysis Conduct KPI tracking, outlier de...

Drive Business Operations & Strategy Execution Support and manage strategic initiatives that improve productivity and efficiency. Develop frameworks to measure performance and ensure alignment with organizational goals. Cross-Functional Collaboration Partner with engineering, finance, and HR teams to align on business priorities. Ensure that programs and projects are well-coordinated and achieve intended results. Performance Tracking & Reporting Define and maintain key performance indicators (KPIs) and operational metrics. Prepare regular performance reports and dashboards for leadership review. Executive Communication Create executive-level presentations , strategic summaries, and updates f...

Job Purpose The Bio Energy business is developing collection centres in various locations to collect loose biomass from farms and dispatch densified biomass from its densification units, as well as CBG and organic manure from its CBG plants located in various states in India. The Logistics Sourcing Manager is responsible for performing logistics sourcing activities aligned with HSE and company guidelines. This role involves coordinating with the logistics operation team for inbound and outbound logistics requirements and monitoring vendors' KPIs. The manager is also responsible for creating POs/ARCs in the system and should have sound knowledge of the SAP MM module Key Accountabilities Manag...

Hello Job-Professionals! Greetings of the Day! Join a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1+ year as a Operations Team Lead. Location - Lucknow Salary -4 lpa ( Depending upon last drawn) Responsibilities: Lead, coach, and motivate a team of BPO professionals to achieve operational goals. Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded. Conduct regular team meetings to communicate targets, performance feedback, and process updates. Provide ongoing training and development opportunities to team members to enhance their skills and knowledge. Identify performance gaps a...

Hatti Kaapi is looking for Shift Lead to join our dynamic team and embark on a rewarding career journey Manage and supervise daily operations during assigned shifts, ensuring adherence to company policies, procedures, and quality standards. Coordinate and assign tasks to team members, ensuring proper staffing and smooth workflow. Train, mentor, and develop team members to enhance their skills, productivity, and customer service abilities. Monitor and maintain high levels of customer satisfaction by resolving customer complaints, addressing concerns, and ensuring excellent service delivery. Ensure compliance with health and safety regulations and maintain a clean and safe working environment....

We are seeking the services of a Project Manager with a background in T ourism Industry alongwith Operations or Market Research related skills . Must be well versed with V endor M anagement . The Project Manager will be responsible for overseeing and coordinating the d evelopment and execution of tourism related projects sponsored by the Government of India and various state governments across multiple Geographies. The ideal candidate should have 5-6 years of experience in Operations preferably in the tourism industry and possess excellent leadership, communication and organizational skills. Qualifications and Experience: Bachelors /Masters degree in either Tourism Management, Hospitality Ma...

Would be responsible to Drive Web Based Business Revenue for a desk managing self-trading customers Responsible to execute Auto dialler one-to-one campaigns for ensuring business deliverables Responsible for expanding Web Behavior Business approaching Web Clients to execute their investment view with the help of Technology Responsible to drive manage 12-15 dealers team size to generate Targeted revenue and balancing revenue multiples Should be able to guide and scale-up New and old Dealers to ensure team KRA achievement Responsible for achieving targets as assigned by the organization on a monthly basis Responsible for training educating, adding Revenue, Onboarding newly acquired clients Res...

Overview ABOUT THE TEAM RealPage Product Support is the largest centralized leasing and maintenance phone/email/chat/technical support for the Multifamily and Senior housing industry in the US. Our India and Philippines' offices serve as a global expansion strategy providing business continuity, access to a pool of highly skilled service associates, and ability to provide competitive rates to our partners. Our well-trained associates work around the clock as a natural extension to our partners' onsite teams to field thru prospect inquiries and resident maintenance requests via multiple contact channels (phone, chat, email, etc.) We are also our partners' "first responders" regarding maintena...

Role Overview: Kyowa Kirin Group is dedicated to Health & Productivity Management, with a focus on promoting good health, quality, and well-being for all employees. As part of our mid-career recruitment process, we have essential requirements that we kindly request all applicants to adhere to. Please note that being a nonsmoker is an essential requirement, and reapplication for the same position within one year is generally not allowed. Key Responsibilities: - Vendor Management Specialist in the ICT Department - Implementing and managing ICT projects with a focus on KPIs, QBR, and TCO - Ensuring alignment with ITIL, COBIT, and COSO ERM frameworks - Project management responsibilities includi...

Reference 25000JMK Responsibilities Perform KYC analysis on Funds, Mandates and Asset Managers, Sourcing missing documents from various public and private sources (Markit, Registries, Public sources, etc,) Liaising with Business Lines (BL) for missing KYC requirements, Adherence to established SLA and KPIs Required Profile required Knowledge of Global Know Your Client (KYC) concept and policies, Understanding on Funds, Asset Managers, Mandates, relationship between Funds & AM, Experience in document sourcing Fund prospectus, information from Registry and Regulation and publicly available sources, Working knowledge on Omgeo, Markit and Country registries preferred Knowledge of MS Office tools...

Reference 25000J0G Responsibilities Completes checks and controls as per the timelines specified in the SOP and email updates, Respect the incident process defined Provides all required information for an L2 investigation, at one go, Emails sent to appropriate BO contacts fetched from outlook contacts list Avoids copying contacts from an email sent previously Highlights network interruptions and instability, to the line manager rather waiting for things to go normal, Highlights abnormalities identified while performing the checks, to shift leads and not assume situations Engages manager on duty in appropriate situations, Ensures acknowledgement to client emails are sent within 30 mins from t...

Reference 25000J05 Responsibilities Completes checks and controls as per the timelines specified in the SOP and email updates, Respect the incident process defined Provides all required information for an L2 investigation, at one go, Emails sent to appropriate BO contacts fetched from outlook contacts list Avoids copying contacts from an email sent previously Highlights network interruptions and instability, to the line manager rather waiting for things to go normal, Highlights abnormalities identified while performing the checks, to shift leads and not assume situations Engages manager on duty in appropriate situations, Ensures acknowledgement to client emails are sent within 30 mins from t...

Job Purpose The incumbent will operate in rotational shifts, overseeing Airside operations to ensure safe and efficient aircraft movement This role involves real-time monitoring from APOC, proactive coordination with internal and external stakeholders, and swift response during contingencies The officer will manage field activities, project works, and operational approvals, ensuring seamless execution A key responsibility is maintaining situational awareness and facilitating smooth communication across agencies to uphold safety, compliance, and operational continuity at all times, ORGANISATION CHART AGM Airside Operations --> Duty Manager Airside Operations Responsibilities KEY ACCOUNTABILIT...

List the primary duties/responsibilities in order of importance (from most to least) Include the percentage of time spent or required for each activity For each primary duty or responsibility, describe how it is accomplished List the duties that account for more than 5 percent of time or are critical to the successful performance of the job The duties and responsibilities should clearly describe why the job is different from other jobs in the same family in terms of the complexity of the work performed or the character of the work As a member of the Customer Success Leadership Team, ensure all policies, KPI s, SOP s etc. are aligned/match across offices. Manage all Customer Success team staf...

Ensures timely and accurate production/processing of complex documents/information (includes report preparation) Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships Adheres to Company policies and performance standards Contributes to the achievement of Operations team Service Level Agreements (SLA) , Key Performance Indicators (KPI) and business objectives

EXL is seeking a full time Data Privacy and Information Governance Senior Manager to join the global privacy team. As a member of the Data Privacy and Information Governance team will oversee the firm s data privacy compliance efforts, and the ongoing development and implementation of our information governance program that manages reporting, dashboard, tracking KPI and KRI of critical initiatives and projects. The induvial will also lead efforts regarding access governance and entitlements reviews to sensitive data across the organization. The individual in this role will report to the firm s privacy leadership team. This position may be in Noida and is a hybrid position. Key Deliverables: ...

Respond to Information, Cyber and privacy incidents in defined SLA. Technically investigate and Communicate progress status to senior management and other stakeholders. Coordinate with internal and external teams to get the required information / support during the investigation. Manage CIRT/CERT calls with required stakeholders. Manage the communication with senior management, internal business units, and external vendors / partners. Prepare detailed incident investigation report; liaise with Legal, Business, HR and other team members to finalize the report. Measure & report incident metrics, related dashboard, weekly, monthly report, KRI/KPI, dashboard, etc Preparing team roster, alignment...

We are seeking a dynamic and experienced Team Leader to oversee and guide a team of chat agents providing exceptional support to customers In this role, you will lead your team to deliver outstanding service, maintain compliance with internal and regulatory standards, and drive continuous improvement The ideal candidate will possess strong leadership skills, a customer-centric approach, and the ability to inspire and motivate their team in a fast-paced environment As a Team Leader, you will monitor performance, provide coaching and feedback, and ensure your team meets service and operational objectives Youll foster a culture of empathy, adaptability, and excellence, enabling your team to han...

4-7 years of experience in BPO with at least 2 years as a Team Leader. Manage day-to-day operations of the team and ensure achievement of SLA and KPI targets (quality, productivity, attendance, and customer satisfaction). Required Candidate profile Sound understanding of BPO metrics AHT, CSAT, Attrition, Shrinkage, etc. Ability to handle pressure, multitask, and meet deadlines Proficient in MS Office (Excel, PowerPoint, Word).

About Cityfurnish: Cityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering high-quality products and exceptional service. Backed by $5.2 million in funding from top investors, like YC, GFC, FJ Labs, Soma Capital & Venture Highway, Cityfurnish is revolutionizing the rental industry. We foster a dynamic, innovative, and collaborative work culture that empowers employees to drive impactful change. Join us as we ...

* Successfully managed and achieved (KRA) targets, consistently exceeding performance expectations. * Led and guided a team, providing mentorship, training, and coaching to help them excel in their roles and achieve their KRA targets. Required Candidate profile Looking for the candidates who have more than 2 years of experience in Team Leading - Inbound Customer service with the good knowledge of Attrition, Shrinkage, SLA management, AHT, CSAT.

Senior Finance & Operations Manager US Project Payroll Reporting Chandigarh / Mohali, India — US Night Shift (Pacific) Company: Jabi Trucking (India) About Jabi Trucking: US trucking & heavy-civil company. Our India team owns US back-end operations and front-end communications for public projects. The Role: Lead the US project payroll reporting function. Build systems, drive deadlines, optimize team performance, and deliver clean, on-time submissions to client/agency portals with clear communication to all stakeholders. Key Responsibilities: Own end-to-end reporting flow: data intake (paystubs, timecards, dispatch) validation packaging portal submission. Design and enforce SOPs and checklist...