Customer Trust team ensures that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products. We support this mission through providing a secure and accurate Identity verification platform. Identity verification is becoming a critical component to protect our customers from bad actors and provide fast and secure registration and account management capabilities. We provide an end to end solution for identity verification and account lifecycle management for various Amazon businesses across globe (North America, Europe, Japan, China and more). Our customers include Mechanical Turk, Selling on Amazon, Amazon Pay, Amazon Flex etc. We continuously strive to scale our systems to serve millions of Amazon customers with high accuracy, least friction, in a highly secure manner to enable a safe and secure shopping experience for customers. The Role: As a Senior Technical Program Manager you will investigate solutions to complex problems, design solutions and work closely with the technical team to implement them. You will play a leadership role by working closely with business teams, technical teams and operational teams alike. Youll need to work well cross functionally, have strong interpersonal and written communication skills, be able to operate successfully both strategically and tactically, and have a strong bias for action. You should be comfortable with a degree of ambiguity that s higher than most projects and relish the idea of solving new problems. You will encounter challenging, novel situations every day and given the size of this initiative, you ll have the opportunity to work with multiple technical teams at Amazon in different locations. We re looking for people who are passionate about innovating on behalf of customers, can demonstrate a high degree of ownership, and want to have fun while they build excellent products. Come join the exciting journey to outsmart the fraudsters and provide a secure environment for our customers through identity verification !! Key job responsibilities You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details You will be responsible for delivering results despite working in an ambiguous environment You will need a strong bias for action and be able to handle multiple priorities simultaneously You will define strategy and build and execute road maps for the programs you own. You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run. Throughout, you will internalize Amazon s Leadership Principles, and live those into everyday practices to guide your programs to success. - 7+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

Sri Shantadurga Jewellers is looking for Supervisor to join our dynamic team and embark on a rewarding career journey Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities.

About Lerero Lerero is a SaaS solution for improving the efficiency, effectiveness and enjoyment of learning. Backed by research on memory and brain science, supporting knowledge retention learning application tracking. Your main responsibilities include: Lead Generation: Identify and research potential clients, mainly in the GCC region, including educational institutions, corporate entities, and other organizations that could benefit from our LMS. Use tools like Apollo.io to build targeted lead lists, run automated campaigns, and segment prospects by industry, geography, and role. Stay updated with regional market trends to spot new lead opportunities. Outbound Outreach: Engage in outreach activities through email, phone calls, and social media to initiate contact, introduce our LMS, and gauge interest and needs. Qualification: Conduct meaningful conversations with prospects to qualify their interest, budget, and decision-making process, ensuring they meet the criteria for a sales opportunity. Goals: Own the monthly qualified lead target and demo booking & conducting KPIs these will be key performance metrics. CRM Management: Maintain accurate and up-to-date records of all interactions with prospects in our CRM system. Track progress, manage follow-ups, and provide regular reports on lead generation activities. Collaboration: Work closely with the sales and marketing teams to refine outreach strategies, share insights, and ensure alignment with overall business goals. Market Insights: Stay informed about industry trends, market dynamics, and the competitive landscape in the GCC region. Provide feedback and recommendations based on your findings. We expect you to: Experience: 2-3 Years of previous experience in B2B sales, ideally within the technology or education sector. Experience in start-up environments is advantageous. Language Skills: Fluency in English (written and spoken) is essential. Proficiency in Arabic would be an added advantage. Communication Skills: Strong verbal and written communication skills with the ability to engage prospects effectively and convey complex information. Technical Aptitude:. Experience with Apollo.io is a major plus. Familiarity with CRM systems (e.g., Salesforce, HubSpot) and outreach tools (e.g., LinkedIn Sales Navigator, ZoomInfo, Lusha). Ability to quickly learn and understand new technologies. Cultural Understanding: Knowledge of the GCC region s business practices, cultural nuances, and educational landscape is highly desirable. Self-motivation: Ability to work independently and stay motivated in a remote, fast-paced start-up environment. Some business facts about The KPI Institute: 20 years spent on researching KPI best practice; 220+ research reports published to date; 6 continents on which we deliver trainings; 42 global partner organizations; 78 countries where we delivered educational programs. Some friendly facts about The KPI Institute Young and enthusiastic working environment; A work environment that rewards innovative ideas; Flexible working hours; Application info required: CV; Cover letter. Contract/Engagement type: Independent Contractor or Employment Starting date: To be discussed after an interview Duration: Undetermined period, with 3 months probation period No. of hours: Up to 40h/week Working schedule: During office hours: 08:00-17:00 or 09:00-18:00 Location: Remote

Lerero is a SaaS solution for improving the efficiency, effectiveness and enjoyment of learning. Backed by research on memory and brain science, supporting knowledge retention learning application tracking. Your main responsibilities include: Collaborate with business analysts and developers to produce software; Transform software designs and specifications into high functioning code in the appropriate language; Integrate individual software solutions to higher level systems; Cooperate with web designers to match visual design intent; Test code periodically to ensure it produces the desirable results and perform debugging when necessary. Maintain and expand our websites. Assist and support in the upkeeping of the platform Perform upgrades to make software and systems more secure and efficient. We expect you to: Have extensive knowledge of HTML5 and CSS3; Have experience as Full Stack developer; Have experience in JavaScript (ES6), JavaScript Framework; Have experience in working with Node.JS (Nest.JS/ Express); Have excellent knowledge of PHP (Laravel); Have experience in working with REST API; Good knowledge of NOSQL (Mongo DB is preferred) and PostgreSQL; Have excellent knowledge of microservices concept; Have excellent knowledge of OOP; Have experience in dev-ops is a plus; Be able to manage multiple tasks and prioritize work; Have the ability to work collaboratively as part of a project team; Have excellent English skills. Some business facts about The KPI Institute: 20 years spent on researching KPI best practice; 220+ research reports published to date; 6 continents on which we deliver trainings; 42 global partner organizations; 78 countries where we delivered educational programs. Some friendly facts about The KPI Institute Young and enthusiastic working environment; A work environment that rewards innovative ideas; Flexible working hours; Application info required: CV; Cover letter. Contract/Engagement type: Independent Contractor or Employment Starting date: To be discussed after an interview Duration: Undetermined period, with 3 months probation period No. of hours: Up to 40h/week Working schedule: During office hours: 08:00-17:00 or 09:00-18:00 Location: Remote

Roles and Responsibilities Supervisor is responsible for guiding and monitoring technicians for breakdown / Preventive / Predictive/ Shut down maintenance. Coordinates the installation, maintenance and repair work of plant machineries. Shift wise SAP report fill-up and departmental reports preparation. Tracking uses of Spare parts during maintenance operations. Maintaining safety guidelines. Supervisor is responsible for guiding and monitoring technicians for proper maintain tools and tackle. Supervisor is responsible to achieve assigned KPI / KRA/ Goal / To-do / targets

Purpose of the Job/Role The purpose of a Laser Operator is to operate and maintain laser cutting machinery, in order to cut a variety of materials to a high degree of accuracy and precision. 1. Key Responsibilities and Accountabilities To Set up and operate laser cutting, welding and engraving machines as per the required Karat of the Jewelry Product. To Monitor laser machines during operation and adjust laser speed and intensity to achieve the desired result. To Maintain and troubleshoot laser equipment and monitor the quality of parts produced. To Keep records of production and operation of the machines. To ensure about there is not Breakage/Damage of the Jewelry Products. To Health and Safety: Ensure safe working conditions in own department/area by implementing necessary safety norms as instructed by seniors. 1.KPI To be competent, the user/individual on the job must be able to: As per Job Work-- in all category of jewelry products for per day. 1.Competencies and Levels 2.Role Specification a. Qualification (Less than Graduate, Graduate, Post Graduate, PhD, Any Specialization) i. Any qualification. b. Techno-functional Skills i. As per Training norms c. Years of Experience i. 3 to 7 years d. CTC Bracket i. Rs. 250000 to Rs. 3,50,000/- e. Industry i. Jewelry industry ii. Hands on experience

Job Title Craftsman Metal Setting Location Seepz, Andheri, Mumbai Purpose of the Job/Role A metal setter in the jewelry industry is responsible for setting precious stones or gems into metal settings to create finished pieces of jewelry towards the Smooth flow of production in respective department for quality and OTIF delivery. Key Responsibilities and Accountabilities Production Protocol: Facilitate associates to achieve 100% OTIF of Product. Ensure minimum 98% efficiency with 0% rejection. Control on Gold & PT Loss, Diamond Breakages. To primary duty is to set stones into jewelry pieces. This involves carefully placing and securing stones onto metal settings using techniques such as prong setting, bezel setting, pav setting, channel setting, or bead setting. They must ensure that the stones are properly aligned, secure, and aesthetically pleasing. To may also be responsible for repairing damaged or broken jewelry. This could involve replacing lost or damaged stones, repairing prongs or settings, and restoring the overall appearance and functionality of the jewelry piece. To have strong skills in manipulating different types of metals, such as gold, silver, platinum, or other alloys. They must be able to work with metals to create appropriate settings and structures for the stones, ensuring a secure and durable final product. To responsible for ensuring the quality of their work and must inspect finished pieces to ensure that stones are set properly, without any visible flaws or imperfections First Time Acceptance & Productivity: Achieve the set targets of FTA & productivity. Health and Safety: Ensure safe working conditions in own department/area by implementing necessary safety norms as instructed by seniors. KPI To be competent, the user/individual on the job must be able to: Complete the Metal setting as per daily production protocol. 0 % Breakages of Metal and Diamond Competencies and Levels Knowledge of different types of precious metal alloys, diamonds and gemstones To read notes and put notes on design. To document defects or job sheet Role Specification Qualification (Less than Graduate, Graduate, Post Graduate, PhD, Any Specialization) Any Qualification with Diploma in Designing /Experience in Jewelry Designing. Techno-functional Skills Knowledge of handling the all kind of Equipment s ie: Micro Scope, Jewelry Loupe, Opti-visor, Jewelry Lamp etc. Years of Experience 4 to 9 years CTC Bracket 02 Lakhs to 04 Lakhs PA Industry Jewelry industry Hands on experience

Purpose of the Job/Role. Smooth flow of production in respective of Polishing to All kind of Jewelry. 1.Key Responsibilities and Accountabilities Adherence to Customer Requirements: Know customer quality standards & ensure adherence of it in Polishing process to all Jewelries. To do the Polishing to all kind of Jewelry along with Providing shine and lustre to those jewelries. To do not Over the Polishing to any Jewelry, correct pressure while finishing/polishing To do the maintain the Gross Loss of Jewelries. First Time Acceptance & Productivity: Achieve the set targets of FTA & productivity. Health and Safety: Ensure safe working conditions in own department/area by implementing necessary safety norms as instructed by seniors. KPI To be competent, the user/individual on the job must be able to: To do the complete polishing for 50 or more pieces of any kind of Jewelries and cross re-check for quality and finishing. To anticipate problems well in advance in order to rectify it and deliver the complete polishing on time and inform to Superior. Competencies and Levels Knowledge of Polish process to different types of Jewelry Design and its Shine & Lustre. Knowledge of cloth buffs and synthetic wire brushes Knowledge of cutting compounds and polishing compounds for rough polish and fine polish respectively. Role Specification Qualification (Less than Graduate, Graduate, Post Graduate, PhD, Any Specialization) Any Qualification or Diploma in Designing /Experience in Jewelry Designing. Techno-functional Skills Knowledge of Jewelry Designing & Shapes Years of Experience 4 to 9 years CTC Bracket 2.5 Lakhs to 3.5 Lakhs PA Industry Jewelry industry Hands on experience

Should be able to speak understand English Hindi comfortably Should conduct daily pre-shift meetings Should be able to maintain shrinkage Attrition Daily APR sharing with team expectation settings accordingly. Should Review agents daily/weekly/MTD Hourly/real time tracking effective feedback sharing with team If agent is not improving after several feedbacks then Sr TL should follow the HR policies for further consequences Should have the knowledge of excel workings Should be able to help advisor if any of process related issue occurs to them Timely report sharing if any. Should be able to address the group of people Should be able to find the Area of improvement of agents, prepare action plan then further adherence to ensure the concern is fixed. Considering 24*7 Process, Week off shifts will be rotational (Basis process requirement). Also all public and national holidays will be working If requires, should take KRA calls/login (Self login). Also Daily call listening should be done to check the Area of improvements in team Should meet the given KPI target of Team Shift Adherence%, Attrition%, CSAT agents bucketization%

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Program Manager Who are we? Securin is a leading cybersecurity product based company backed up by robust services, helping hundreds of customers worldwide gain resilience against emerging threats. Our products are powered by accurate vulnerability intelligence, human expertise, and automation, enabling enterprises to make crucial security decisions to manage their expanding attack surfaces. Securin is built on the foundation of in-depth penetration testing and vulnerability research to help organisations continuously improve their security posture. Our team of intelligence experts is one of the best in the industry and our comprehensive portfolio of tech-enabled solutions include Attack Surface Management (ASM), Vulnerability Intelligence (VI), Penetration Testing, and Vulnerability Management. These solutions allow our customers to gain complete visibility of their attack surfaces, stay informed of the latest security threats and trends, and proactively address risks. What do we promise? We are a highly effective tech-enabled cybersecurity solutions provider and promise continual security posture improvement, enhanced attack surface visibility, and proactive prioritised remediation for every one of our client businesses. What do we deliver? Securin helps organisations to identify and remediate the most dangerous exposures, vulnerabilities, and risks in their environment. We deliver predictive and definitive intelligence and facilitate proactive remediation to help organisations stay a step ahead of attackers. By utilising our cybersecurity solutions, our clients can have a proactive and holistic view of their security posture and protect their assets from even the most advanced and dynamic attacks. Securin has been recognized by national and international organisations for its role in accelerating innovation in offensive and proactive security. Our combination of domain expertise, cutting-edge technology, and advanced tech-enabled cybersecurity solutions has made Securin a leader in the industry. Responsibilities Managing the Security services and process from definition to implementation and post-production support with exposure into SAAS Engineering, Product, Service, Operations, Cybersecurity (Not mandatory) Etc. Handling the project planning, Resource capcity panning , Allocation, Utilisation, Budgeting, identifying outcomes, Handling scrum ceremonies, facilitating story mapping events, project estimations, understanding dependencies, Risk management and mitigations, and conducting quarterly release planning. Work closely with teams to ensure the project is progressing to plan and are delivering on their commitments (Mandatory). Helping teams identify, document, review, and manage risks and dependencies. Identify, document and drive removal of impediments to team productivity through collaboration with engineering, product leadership and other impacted teams Facilitate recurring and ad-hoc project meetings that effectively manage and drive projects to success Ensure that project reporting to both executives and the project teams is well organised, timely and accurate. Requirements 8+ years of experience ( Agile Project/Program Management/Scrum) in successful delivery of SaaS products and Services (Must be recent). Exposure into cybersecurity and Technical Background is an added advantage but not mandatory. Able to manage timelines, identify dependencies, and deliver regular progress reports. Assess problems / risks and develop mitigation plans to avoid impact to the program. Effective in solving complex problems and working with cross-functional teams .Ability to document key processes and procedures and Strong communications skills with drive change management and provide regular leadership updates on the program status . Demonstrate the ability to drive and prioritise multiple tracks in a program. Willingness to operate in a fast paced, dynamic environment and experience in managing cybersecurity programs is a plus. Why should we connect? We are a bunch of passionate cybersecurity professionals who are building a culture of security. Today, cybersecurity is no more a luxury but a necessity with a global market value of $150 billion. At Securin, we live by a people-first approach. We firmly believe that our employees should enjoy what they do. For our employees, we provide a hybrid work environment with competitive best-in-industry pay, while providing them with an environment to learn, thrive, and grow. Our hybrid working environment allows employees to work from the comfort of their homes or the office if they choose to. For the right candidate, this will feel like your second home. If you are passionate about cybersecurity just as we are, we would love to connect and share ideas.

About Company:- A renowned name, Sahajanand Laser Technology Ltd. situated at Gandhinagar, Gujarat is a Pioneer in the manufacturing of laser marking & and engraving, laser cutting, laser welding, and solar cell scribing / micro-machining systems in the industrial segment. Fiber laser marking system with automation like Laser Marking for Bearing, Laser Marking for Piston rings, Laser Marking for Valves, Laser Marking for Nozzles, and Laser Marking for jewelry. Kindly go through our websites mentioned below for further details. Website: http://www.sltl.com/ Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business strategy. Oversee recruitment and talent acquisition processes, including sourcing, screening, interviewing, and onboarding. Develop and implement effective employee retention strategies and programs. Manage performance appraisal and feedback processes. Ensure compliance with employment laws and regulations. Handle employee relations issues and provide guidance and support to managers and employees. Oversee compensation and benefits administration. Develop and implement training and development programs to enhance employee skills and capabilities. Manage employee disciplinary processes. Maintain HR records and ensure accuracy and confidentiality. Analyze HR metrics and trends to inform decision-making and continuous improvement. Lead and manage the HR team to deliver high-quality HR services. Collaborate with senior management to develop and implement organizational policies and procedures.

HIRING ALERT BPO Associate Positions Available We are hiring for CUSTOMER SERVICE / SALES / TECHNICAL SUPPORT / TRAVEL DOMAIN ETC SALARY RANGE : 3 LPA - 6.5 LPA Location : GURGAON / NOIDA / MOHALI / CHENNAI REQUIREMETNS - Excellent communication skills are requires - Immediate joiners - 12th pass out - Freshers or experienced both can apply FOR MORE INQUIRY , CONTACT US ON : HR SHRISHTI : 8079005766 HR BEENITA : 9622399891

MASS HIRING FOR TEAM LEADER & ASSISTANCE MANAGER FOR B2B COLLECTION PROCESS SALARY UP TO 9 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR SHAKTI TO Schedule Your Interview @ 9257030239 Drop your Resume:- shaktideora@virtueplacement.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 4-10 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Fixed Off Paid Off Free Cabs Medical Facilities Yearly Bonus Call HR SHAKTI TO Schedule Your Interview @ 9257030239 Drop your Resume:- shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.

Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 12 international markets, and were currently in the process of expanding further across Europe, Asia, and Norwe areth America. We are currently looking for an Senior Associate - Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. Youll make a difference: Reporting to the Senior Division Manager , as the Senior Associate - Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market (rotational shifts) and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers : Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support : Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance : Investigate and correct any errors made by partner drivers. Mentorship : Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership : Lead projects to improve our operations. Required skills: Bachelors degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Work Schedule: 9-hour shifts (8 working hours + 1-hour break) 5 days a week (2 week-offs based on rota) Office-based role in Bengaluru Note: Bengaluru-based immediate joiners are preferred. Designation may vary based on experience and organizational structure. We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today! Please complete the application form in our job portal via the link below. https://apply.workable.com/laundryheap-2/j/525A0F18BD/ In case you are not able to connect directly to the link, feel free to copy and paste the link onto your search box.

Job Title: Oracle NetSuite NSAR & NSAW Engineer Location: Chennai Job Type: Full-Time Experience Required: Minimum 2+ years in Financial Reconciliation, Analytics, or EPM systems Department: Finance Technology / Oracle ERP Systems Reports To: ERP Systems Manager / Finance Technology Lead Role Overview: We are seeking a highly skilled and detail-oriented Oracle NetSuite NSAR & NSAW Engineer to join our ERP and Financial Analytics team. The ideal candidate will have hands-on experience with NetSuite Account Reconciliation (NSAR) and NetSuite Analytics Warehouse (NSAW) , as well as a strong background in account reconciliations , financial analytics , or Enterprise Performance Management (EPM) tools. This role will play a critical part in automating and optimizing our financial close, reconciliation, and reporting processes. You will work closely with our Finance, Accounting, and Data teams to design, implement, and manage end-to-end reconciliation and analytics solutions in the NetSuite ecosystem. Key Responsibilities: NSAR Implementation & Support: Configure and manage NetSuite Account Reconciliation (NSAR) for end-to-end reconciliation processes. Define account reconciliation templates, profiles, rules, and approval workflows. Monitor reconciliation statuses and assist with exception management and issue resolution. Ensure adherence to internal controls, audit compliance, and financial reporting timelines. NSAW Development & Insights: Build and maintain data pipelines between NetSuite ERP and NetSuite Analytics Warehouse (NSAW). Develop dashboards, reports, and data models to support key financial metrics and KPIs. Collaborate with finance and business intelligence teams to enhance financial performance visibility. Conduct data validation and reconciliation to ensure accuracy between source systems and analytics outputs. Financial and EPM Experience: Work closely with accounting to automate and streamline financial close processes. Apply knowledge of GAAP and financial reporting best practices to ensure accurate reconciliations. Leverage prior experience with EPM tools (e.g., Oracle FCCS, OneStream, Anaplan, or Hyperion) to enhance financial workflows and analytics. Cross-Functional Collaboration: Partner with stakeholders from Finance, IT, and Operations to gather business requirements and implement process improvements. Provide training and documentation for end users on NSAR and NSAW solutions. Required Qualifications: Minimum 2 years of hands-on experience with financial reconciliation or analytics in ERP or EPM systems. Practical experience with NetSuite Account Reconciliation (NSAR) and/or NetSuite Analytics Warehouse (NSAW) is highly preferred. Strong understanding of accounting principles, month-end close processes, and data reconciliation techniques . Familiarity with SQL, Suite Analytics, Saved Searches , or similar tools for data querying and reporting. Experience working with financial datasets, KPIs, dashboards , and visualization tools. Excellent problem-solving skills and ability to work in a dynamic, collaborative environment. Strong verbal and written communication skills; able to translate technical concepts to non-technical users. Preferred Qualifications: Experience with other NetSuite modules (e.g., GL, AP, AR, Fixed Assets, Financial Reporting). Exposure to data warehouse concepts with a background in system implementation NetSuite certifications or training in NSAR/NSAW

Role & responsibilities Store Manager / Assistant Store Manager Job Description General Responsibilities - Store Manager / Assistant Store Manager is responsible for the smooth and effective functioning of the store. One of the major responsibilities of the Store Manager/Assistant Store Manager is to make the customers feel safe, happy and comfortable in the store. It is his key responsibility to make sure that the customer leaves the store with a pleasant smile and satisfaction. Follow trust processes and guidelines for store operating procedures. The store manager is responsible for managing the assets of the store. The security and safety of the store is his responsibility. The store manager must ensure that sufficient inventory is available at the store to avoid being - out of stock. Job Responsibilities:- Train Staffs to build customer relationship. Train staff and motivate them to achieve sales targets. Responsible For Handling The Store & Staffs. Delivering good customer service. Generating Daily Sales & Stock Reports. Maintain store checklist on daily basis. Following KPI's and responsible for store sales improvement. Providing knowledge to staffs according to our SOP, Processes and Cross Sale/Upsell. Cash management. Maintain stocks inward/outward processes and inventory. Send reports on time to HO e.g. Daily weekly and monthly reports. Adhering rules and regulations of the Company. Attend and resolve customers queries / complaints if any. Resolving queries / conflicts of staff and boosting their morale. Ensure for smooth completion of Audit and providing compliance to audit report of store. Preferred candidate profile Job Requirement / Skills 5+ years experience as a Asst Store Manager/Store Manager of Retail Fashion Apparels. Excellent communication skills (Hindi, Marathi, Kannada and English), both verbal and written in addition to strong interpersonal skills. Ability to maneuver around the sales floor, stockroom and office Any Graduate. MBA Marketing will be preferred. Basic knowledge of Windows Operating Knowledge of Microsoft Word, Excel. Knowledge of Internet, Email, Chat, Typing Hands Excellent Business Correspondence & Communication Excellent communication skills with pleasant personality. Immediate joiner Salary Assistant Store Manager CTC - 3.50 to 5 Lac Perks and benefits Plus (+) Attractive Incentives and Rewards on completion of monthly targets Statutory Bonus Provident Fund *Group Insurance for family *Accidental Death cover up to 11 Lac by HDFC Bank Other benefits / allowances. Location - Vijapur

Roles and responsibilities: Takes complete ownership of the aligned teams performance Develops strategic & tactical plans to identify, analyse and effectively respond to client’s needs emerging trends and best practices Understands client’s processes and suggest modes of value addition Monitor adherence of Service Level Agreement (SLAs) for the designated team Tracks attrition, maintains the EWS tracker and conducts quarterly audits within the team Works with WFM/Recruitment/Clients to agree on Manpower planning Analyses Performance Metrics and Identifies process gaps and collaborates with the Client /Quality / training team to formulate solutions To be knowledgeable with the process and resourceful when faced with matters of internal/external escalations Works with Directors /Senior Leadership to create a sound incentive structure to motivate and drive performance of the team • Expected to represent WBR/MBR with clients/operations Keeps Operational costs to a minimum and ensures revenue targets are met Responsible for ensuring occupancy & utilization is at optimum level Ensure team funds are utilized to drive engagement & performance and billing information is submitted in a timely manner Ensuring Headcount and the buffer% is maintained for the process Coaches and counsels Team Managers, Team Leader, Team Coaches, agents as necessary to ensure their success Administers separation cases to HR in case advisors are not meeting performance metric consistently and arranging backfills on a timely basis • Handle any kind of escalations pertaining to Team management, Training guidelines, Compliance adherence & Complaints Takes responsibility of implementing feedback and cascading relevant areas of opportunity to respective departments arising from the skip levels conducted Key Skills : Email queue Knowledge Good analytical skills Time Management Ability to multitask Ability to work well in and promote a team environment Knowledge of NPS People management skills Flexible to adapt new workflows Excellent communication and comprehension skills are required Preferred Skills: Strong communication skills in English Critical Competencies: Customer Service Good analytical skills Must be very good with data representation Must be very good with MS Excel Time Management Ability to multi-task

IT tickets (Incidents, Service Requests, Changes, Problems) ,SLA, OLA, ITSM, BMC Remedy, JIRA Service , ITIL Certification ,

Job description Conduct assigned SOW compliance audits. Performs RCA on all compliance issues. Drive action plans for identified gaps Support & guide staff on quality related as a part of their career development plans. People Management - Lead large team of Quality. Skilled in working with inbound, outbound & blended (Voice & email) environment. Required Candidate profile CANDIDATES HAVING CALL CENTRE EXPERIENCE ONLY APPLY Candidate must proficient in Hindi / English & any other south regional language. Ability to manage a Quality Compliance Team and familiar with Telecom KRA deliverables. Should have excellent knowledge of MS Office. Should have sound knowledge of 7 quality tool for compiling, interpreting and communication all quality related statistical information internally as well as to the client. Leadership, coaching and mentoring skills. Excellent People Management skills. Immediate Joiners preferred Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8608808539 (Directly whatsapp Your Resume with subject as Team leader ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Role & responsibilities Effectively managing, developing, and training the service desk team. Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved. Conducting and sharing results from service and operation performance reviews. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations. Managing escalations and maintaining feedback tracker A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team. An ability to balance and plan the short-term actions of the team. Knowledge and understanding of all relevant industry standards. Knowledge and understanding of best practices for service management. Strong communication skills, including the ability to be influential and persuasive with stakeholders. As needed, schedule employees working times and provide backup support. Conduct regular assessments and share the results with stakeholders. Review and analyze communications between IT staff and customers. Provide regular feedback based on the periodic performance review. Manage process for communicating outage/emergency activities to the organization. Motivates team through timely rewards & recognitions. Train, coach, and mentor Service Desk Specialists (Level 1 / 2) including career development. Ensure staff compliance with company policies and measures. Knowledge on Service management concepts namely Tools and techniques Ability to maintain high confidentiality with sensitive information and data and display integrity. Experience in effectively interacting with employees or leadership teams from internal or client organizations. Proactively manages risk and maintains proper documentation. Proven abilities to work with data, analyze and draw inferences from the data available. Ability to articulate effectively while reporting, creating minutes and action plans. Ability to adapt quickly to changing priorities and conditions. Should be able to lead from front with no/minimum guidance. Preferred candidate profile Perks and benefits

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Job Title : Store Manager Department : Retail Stores Reports To : Cluster Manager Role Summary : The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership. Key Responsibilities : Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement : Bachelor’s Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Designation : Manager Skill : Treasury Work Mode : work from office, 5 days working. With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. Transformation happens here. Come, be a part of our exciting journey! Are you the one we are looking for? We are inviting applications for the role of Treasury Responsibilities Debt management - Maintaining Debt walk regarding ROI change, New Drawdowns and initiating Loan installment payments on monthly basis and providing Accounting inputs Preparing Fixed Deposit requests and Synopsis Preparing Fixed Deposit schedule and calculating Interest income for Accounting. Quarterly reconciliation of FD schedule with GL and 26AS Submitting Daily Fund Position report Creation and Liquidation of LC & BG Banking operations Interacting with Banks for new account Opening and related formalities of KYC/ E-Setup and day to day interaction for transactional level queries. Extending support for Audit and Inter-process queries Preparation of MIS reports i.e. Cash flow analysis & Fund forecast Adhoc Tax requests/queries Qualifications we seek in you Minimum qualifications Relevant min. 3 + years of experience of Treasury - Corporate Finance & Banking function Preferred qualifications Excellent written and verbal communication skills Proficient in MS Office applications, especially in MS excel Interested candidates can share resume at Manvika.Singhal@genpact.com Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.