1955 Kpi Jobs - Page 14

Openings_ Assistant Manager Operations_ Chennai Minimum 2 -year experience as an Assistant Manager Voice Experience is mandatory. Overall experience of Minimum of 8+ year in BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream or Global Equivalent degree Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location: Chennai ...

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

SUMMARY Position Summary We are seeking a Service Delivery Manager (Lead) to lead Service Desk Operations with a strong focus on modernization, automation, observability, and SRE (Site Reliability Engineering) practices. This role will transform the Service Desk into a proactive, AI-enabled, automation-first support organization while ensuring seamless operations aligned with ITIL processes and ServiceNow (SNOW). The Service Delivery Manager will collaborate with global stakeholders and leverage monitoring/observability platforms such as Grafana and Azure Application Insights to enhance reliability, visibility, and performance. Key Responsibilities Strategic Leadership Lead global Service De...

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

NAB is looking for Analyst to join our dynamic team and embark on a rewarding career journey Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support ...

NAB is looking for Senior Associate to join our dynamic team and embark on a rewarding career journey Associate plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytic...

Zensar Technologies is looking for Guidewire Analyst to join our dynamic team and embark on a rewarding career journey The Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business objec...

ManipalCigna Health insurance is looking for Unit Manager to join our dynamic team and embark on a rewarding career journey Managing day-to-day operations of the unit Developing and implementing policies and procedures to ensure efficient and effective operations Hiring, training, and managing a team of employees, providing feedback, coaching, and development opportunities as necessary Setting performance goals and expectations for employees, and regularly reviewing progress toward those goals Monitoring and analyzing key performance indicators (KPIs) to identify areas for improvement and make data-driven decisions Ensuring compliance with relevant laws, regulations, and industry standards I...

Aster DM HealthCare Global Centre is looking for Senior Associate to join our dynamic team and embark on a rewarding career journey As a Senior Associate in Revenue Cycle Management, you will be responsible for ensuring the efficient and effective functioning of the revenue cycle processes within a healthcare organization You will oversee various aspects of revenue cycle operations, including patient registration, charge capture, coding, billing, claims processing, denial management, and accounts receivable follow-up Your primary goal will be to optimize revenue generation, maximize collections, and minimize denials to ensure the financial health of the organization Responsibilities:Revenue ...

Design and maintain accessible, reliable dashboards using governed KPIs from the enterprise registry. Translate business definitions of KPIs into accurate technical logic for implementation and reporting. Enforce data quality standards and governance processes across KPI reporting workflows. Manage the full lifecycle of dashboards, including development, deployment, maintenance, and enhancement. Monitor and measure performance indicators such as data quality, data incidents, resolution rates, catalog completeness, and service-level adherence. Qualifications & Experience: Bachelor s or Master s degree in Business, Data Management, Information Systems, or related field. Advanced experience wit...

Design and maintain accessible, reliable dashboards using governed KPIs from the enterprise registry. Translate business definitions of KPIs into accurate technical logic for implementation and reporting. Enforce data quality standards and governance processes across KPI reporting workflows. Manage the full lifecycle of dashboards, including development, deployment, maintenance, and enhancement. Monitor and measure performance indicators such as data quality, data incidents, resolution rates, catalog completeness, and service-level adherence. Qualifications & Experience: Bachelor s or Master s degree in Business, Data Management, Information Systems, or related field. Advanced experience wit...

Design and maintain accessible, reliable dashboards using governed KPIs from the enterprise registry. Translate business definitions of KPIs into accurate technical logic for implementation and reporting. Enforce data quality standards and governance processes across KPI reporting workflows. Manage the full lifecycle of dashboards, including development, deployment, maintenance, and enhancement. Monitor and measure performance indicators such as data quality, data incidents, resolution rates, catalog completeness, and service-level adherence. Qualifications & Experience: Bachelor s or Master s degree in Business, Data Management, Information Systems, or related field. Advanced experience wit...