International voice process (Inbound & Outbound ), US Shifts Hand on Exp- International calls, Knowledge of KPI process.

Job description: Role: Digital marketing Specialist: Job Description: Digital Marketing Specialist Company: Flexypay Solutions Location: Hitec City, Hyderabad, Telangana, India Functional area: B2C Role Overview: We are seeking a passionate and results-driven Digital Marketing Specialist to join our team. This is a fantastic opportunity for a resourceful and creative individual who thrives in a fast-paced startup environment with limited resources. You will be responsible for developing, implementing, and managing digital marketing strategies to drive user acquisition, enhance brand awareness, and foster customer engagement within our target B2C market. You will have a significant impact on our growth trajectory and will be expected to be hands-on across various digital marketing channels. Responsibilities: Develop and Execute Digital Marketing Strategies: Create and implement comprehensive digital marketing plans aligned with the company's objectives and target audience, considering budget constraints. Identify and prioritize the most effective digital channels, including social media, search engine optimization (SEO), search engine marketing (SEM), email marketing, content marketing, and potentially influencer marketing. Establish clear and measurable key performance indicators (KPIs) to track the success of digital marketing initiatives. Examples of relevant KPIs for a digital payments company include: Customer Acquisition Cost (CAC): The cost to acquire a new user. Monthly/Weekly Active Users (MAU/WAU): The number of unique users engaging with the platform regularly. Transaction Volume and Value: The total number and monetary value of transactions processed. Conversion Rates: The percentage of website visitors or leads completing desired actions (e.g., app downloads, registrations, first transactions). Customer Retention Rate: The percentage of users who continue using the platform over time. Churn Rate: The rate at which users stop using the platform. Average Revenue Per User (ARPU): The average revenue generated from each user. Mobile App Engagement: Metrics like session duration, frequency of use, and feature adoption. Manage and optimize marketing budgets across different channels to maximize ROI. Build Brand Awareness and Drive User Acquisition: Develop and execute engaging content strategies across various platforms (blog posts, social media updates, infographics, videos, etc.) that resonate with the target audience and highlight the benefits of our digital payment solutions. Implement SEO best practices (keyword research, on-page optimization, link building) to improve organic visibility in search engine results. Plan and manage paid advertising campaigns on platforms like Google Ads and social media, focusing on cost-effective strategies and precise audience targeting. Explore and leverage organic social media strategies to build a community, increase brand visibility, and drive traffic. Identify and explore opportunities for partnerships or collaborations with other relevant businesses or influencers to expand reach within budget. Enhance User Engagement and Loyalty: Develop and execute email marketing campaigns for user onboarding, engagement, and retention, including newsletters, promotional offers, and product updates. Manage the company's social media presence, fostering interaction, responding to inquiries, and building a positive brand image. Implement strategies to encourage user referrals and word-of-mouth marketing. Monitor online reviews and feedback, addressing customer concerns and leveraging positive feedback. Analyze Performance and Iterate: Utilize web analytics tools (e.g., Google Analytics) and platform-specific analytics to track campaign performance, user behavior, and key metrics. Generate regular reports on digital marketing activities, providing insights and recommendations for optimization. Conduct A/B testing on various elements (e.g., ad copy, landing pages, email subject lines) to improve conversion rates and campaign effectiveness. Stay up-to-date with the latest digital marketing trends, technologies, and best practices, particularly within the fintech and digital payments landscape. Resourcefulness in a Startup Environment: Be adept at working with limited budgets, prioritizing cost-effective strategies and maximizing free or low-cost tools and resources. Demonstrate the ability to wear multiple hats and be flexible in taking on various marketing tasks as needed. Be proactive in identifying creative solutions and workarounds to achieve marketing goals with available resources. Collaborate effectively with other team members, including product, technology, and customer support, to ensure a cohesive brand experience. Qualifications: 2-6 years of proven experience in digital marketing, preferably within a B2C startup environment. Experience in the fintech or payments industry is a plus. Solid understanding of various digital marketing channels and their effective utilization. Hands-on experience with SEO, including keyword research and on-page optimization. Experience in planning, executing, and managing paid advertising campaigns (Google Ads, social media ads) with a focus on ROI. Proficiency in social media marketing and community management. Experience with email marketing platforms and best practices for list segmentation and campaign automation. Basic understanding of content marketing principles and the ability to create or curate engaging content. Familiarity with web analytics tools (e.g., Google Analytics) and the ability to interpret data to drive decision-making. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment. Resourceful, creative, and adaptable, with a passion for achieving results with limited resources. Based in or willing to relocate to Hyderabad, Telangana, India. Bonus Points: Experience with marketing automation tools. Basic graphic design skills (Canva, etc.). Experience with influencer marketing. Understanding of the digital payments landscape and consumer behavior in this sector. To Apply: Please email your resume and a cover letter to hr@epayhub.in outlining your relevant experience and why you are a great fit for this role at our B2C digital payments startup. In your cover letter, please highlight your experience working in resource-constrained environments and provide examples of successful digital marketing campaigns you have managed. We are excited to hear from talented and driven individuals who are eager to contribute to the growth of our company!

Role & responsibilities KPI Reporting & Analysis: Help develop and maintain KPI dashboards to monitor business performance against key financial and operational metrics. Analyze historical data to identify trends and provide actionable recommendations for business improvement. Collaborate with sales, operations, and other departments to ensure data accuracy and alignment of KPIs. Sales Commission Analysis: Calculate and track sales commissions in accordance with company policies and sales agreements. Analyze commission structures and provide recommendations for optimizing incentive plans. Prepare monthly and quarterly sales commission reports, ensuring timely and accurate payouts. Forecasting & Budgeting: Assist in the preparation of financial forecasts and budgets, utilizing financial modeling techniques. Analyze variances between actual results and forecasts to identify trends and areas for improvement. Provide data-driven insights to support strategic decision-making across the business. Data Analysis & Reporting: Extract and analyze data from multiple sources, including financial systems, CRM platforms, and sales databases. Develop financial models to support strategic initiatives and business planning. Present findings to senior management in a clear and actionable manner. Ad-Hoc Analysis & Special Projects: Support ad-hoc financial analysis requests from leadership to inform business strategy and operational planning. Assist in the implementation of financial systems and data visualization tools. Other tasks as agreed. Preferred candidate profile Responsible for managing their own work while coordinating and integrating inputs from relevant stakeholders as needed to ensure the successful completion of the project. Strong analytical and problem-solving skills.

Job Title: Inside Sales Team leader/Assistant manager Work Location: Pune Previous experience: 3-4 years of experience in leading Inside sales, account management, or business development. Shifts: US Shifts Job Overview: The Inside Sales Leader is responsible for leading a team of Inside Sales Associates (ISAMs) to drive account growth, manage customer relationships, and ensure efficient sales pipeline management. This role requires strong leadership, stakeholder management, and the ability to coach and develop team members. The Team Leader will collaborate with branches, field representatives, and internal teams to align sales strategies, drive sales campaigns, and improve overall team performance. Additionally, the Team Leader will own the budget for the respective region and territories, manage Accounts Receivable (AR) due on accounts, and analyze performance, including corrective actions for lost accounts or underperformance. The role also requires strong technical sales skills to effectively communicate and sell complex products/services to customers Roles And Responsibilities Team Leadership & Performance Management: Lead, mentor, and develop a team of Inside Sales Associates, ensuring they meet sales targets, maintain strong customer relationships, and adhere to company standards. Set clear expectations for team performance, implementing corrective actions and training initiatives to drive both individual and team success. Foster a collaborative and high-performing culture, providing regular feedback, coaching, and mentoring. Conduct performance evaluations and identify growth opportunities for team members through structured development programs. Driving Sales Campaigns: Lead and execute sales campaigns within the assigned region, collaborating with the team to implement strategies that drive revenue and growth. Account & Pipeline Management: Oversee and support the team in managing assigned accounts, ensuring that each account is touched quarterly for relationship-building and account growth. AR Management: Ensure proper follow-up and management of Accounts Receivable (AR) due on accounts, coordinating with the finance team to resolve payment issues promptly. Stakeholder Collaboration: Act as the key liaison between the inside sales team, branches, and field representatives, ensuring alignment of sales strategies and optimizing customer engagement. Customer-Centric Approach: Guide the team to provide exceptional service, foster long-term relationships with customers, and proactively address their evolving needs. Ability to handle customer escalations and resolve conflicts in a calm, professional manner. Lost Reason Analysis & Corrective Actions: Analyze lost sales or account closures, identify key reasons for losses, and implement corrective actions to improve retention, reduce churn, and enhance conversion rates. Process Improvement & Strategy Execution: Identify opportunities for process improvement, introduce best practices, and ensure the execution of sales strategies to achieve team and organizational goals. Project Participation: Actively engage in cross-functional projects that contribute to team performance improvements and alignment with business objectives. CRM & Reporting: Ensure accurate tracking of sales activities, customer interactions, and team progress through CRM tools, providing regular updates and performance reports to leadership. Technical Sales Skills: Demonstrate a strong understanding of the technical aspects of products/services and communicate them effectively to customers. Provide insights into how the products/services can meet specific customer needs and solve challenges. Collaborate with technical teams for product demonstrations, customized solutions, and resolving complex customer queries. Conflict Resolution & Problem-Solving: Strong problem-solving skills to address challenges effectively and provide actionable solutions, both for the team and customers. Skills Required Proven experience in inside sales, account management, or business development. Strong leadership and team management skills, with the ability to coach and motivate a diverse team. Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively. Ability to drive and manage sales campaigns, aligning with overall business objectives. Experience in performance management, including identifying areas of improvement and implementing corrective actions. Proficiency in CRM software and MS Office. Ability to work in a fast-paced, target-driven environment. Strong problem-solving abilities and a customer-focused mindset. Knowledge of environmental science and waste management is a plus. Strong technical sales skills and understanding of the products/services being sold. High integrity, strong work ethic, and results-driven approach. Qualifications & Skills: Bachelor's degree or equivalent experience in sales or a related field. If you are interested, kindly share your profile with us at ramayanam.himaja@cleanharbors.com

TEAM LEAD NOTICE - Immediate to 30 Days EXP- 4 YRS CTC- 9 LPA SHIFT- Night Shift (US) Technical support with International Voice process experience Excellent Communications ITIL experience/ Certification (Pref) ishika@genesishrs.com 7742324144

Title: Manager Ops - International Process (Content Moderations) Role Summary: We are seeking a Manager to manage a dynamic team of 50-100 members in an International Process. The ideal candidate will have experience handling BPO operations, including performance management, coaching, and improving overall team productivity and quality. This role requires excellent leadership skills to guide team members, manage performance, and ensure alignment with business goals. What You Would Be Doing: Team Management & Performance : Oversee and manage the teams productivity, quality, shrinkage, and attrition to ensure all targets are met. Coaching & Development : Provide coaching and mentorship to new team members to improve performance, skills, and customer satisfaction (CSAT). Process Review & Improvement : Analyze existing processes, make recommendations for improvements, and implement strategies to enhance overall team performance and CSAT. Training Needs Identification (TNI) : Identify gaps in knowledge or processes and address them through targeted training and development. Monitoring & Coaching : Conduct weekly performance reviews and one-on-one coaching to support team members in meeting their goals. Floor Support & Escalation Management : Offer floor support and address escalations in real-time to ensure smooth operations. Target Achievement : Manage and drive the team towards achieving individual and team performance targets (IC targets). AHT Management : Ensure that Average Handle Time (AHT) is maintained within the specified target levels across different tenure buckets. Process Adherence & Compliance : Ensure that all processes are followed, and performance metrics are adhered to consistently. Skills & Experience: Experience : Previous experience in handling an international process is a must. Team Management : Proven experience in managing a team of 50-100 members, with the ability to guide, motivate, and manage team performance. Supervisory Skills : Strong supervisory and leadership skills to effectively manage subordinates and drive results. Communication Skills : Excellent written and verbal communication skills in English, with the ability to present and report effectively. Technical Skills : Basic knowledge of computers and proficiency in MS Excel. Methodical & Organized : Ability to stay organized, methodical, and manage multiple tasks and priorities effectively. Flexible : Ability to work in a 24/7 environment, including flexibility for shifts. Work Environment : 5 days working, Work From Office (WFO). What's Expected: Strong leadership and ability to drive team performance in a fast-paced environment. Excellent coaching and mentorship abilities to improve team skills and performance. Effective in handling escalations and providing floor support. Ability to analyze and optimize processes to achieve higher CSAT and performance outcomes. Interested candidates can share their cv at 7042379178

NUTRIS CROP SOLUTIONS INDIA PVT.LTD is looking for EXECUTIVE - PRODUCTION to join our dynamic team and embark on a rewarding career journey Production Planning: Collaborating with the production team to create production plans and schedules based on customer orders, production capacity, and resource availability Ensuring that production targets and deadlines are met Resource Management: Managing and allocating resources such as manpower, equipment, materials, and tools required for production Optimizing resource utilization to maximize productivity and minimize costs Quality Control: Implementing and maintaining quality control standards and procedures to ensure that products meet or exceed customer expectations Conducting regular inspections and audits to identify and rectify any quality issues Process Improvement: Identifying areas for process improvement and implementing strategies to enhance production efficiency, reduce waste, and increase productivity Monitoring key performance indicators (KPIs) and implementing corrective actions when necessary Team Supervision: Leading and supervising a team of production staff, including hiring, training, and performance evaluation Ensuring that employees have the necessary skills and knowledge to perform their tasks effectively

Key Accountabilities: Generate Sales through allocated channel. Contact and follow up with new and prospective clients and set up new business opportunities. Convert prospects into customers by show casing appropriate products to the prospects matching their investment needs. Responsible for executing the strategy for increasing distribution in the region through follow-ups, Client meets, with goal of increasing product-wise market share. Stay up to date on industry trends and identify new market opportunities. Build and maintain relationships with key clients, communicate effectively and demonstrate deep understanding of customer needs and knowledge of mutual fund market and products. Ensure and adhere to compliance and regulatory guidelines for the region. Graduation\ / Post-Graduation\ / AMFI certification 3+ years of experience in financial services, preferably Asset Management with knowledge of mutual fund products

Key Accountabilities: Generate Sales through allocated channel. Contact and follow up with new and prospective clients and set up new business opportunities. Convert prospects into customers by show casing appropriate products to the prospects matching their investment needs. Responsible for executing the strategy for increasing distribution in the region through follow-ups, Client meets, with goal of increasing product-wise market share. Stay up to date on industry trends and identify new market opportunities. Build and maintain relationships with key clients, communicate effectively and demonstrate deep understanding of customer needs and knowledge of mutual fund market and products. Ensure and adhere to compliance and regulatory guidelines for the region. Graduation\ / Post-Graduation\ / AMFI certification 3+ years of experience in financial services, preferably Asset Management with knowledge of mutual fund products

Key Accountabilities: Generate Sales through allocated channel. Contact and follow up with new and prospective clients and set up new business opportunities. Convert prospects into customers by show casing appropriate products to the prospects matching their investment needs. Responsible for executing the strategy for increasing distribution in the region through follow-ups, Client meets, with goal of increasing product-wise market share. Stay up to date on industry trends and identify new market opportunities. Build and maintain relationships with key clients, communicate effectively and demonstrate deep understanding of customer needs and knowledge of mutual fund market and products. Ensure and adhere to compliance and regulatory guidelines for the region. Graduation\ / Post-Graduation\ / AMFI certification 3+ years of experience in financial services, preferably Asset Management with knowledge of mutual fund products

MUST have 2yr Senior Manager Operationon paper from BPO Industry Call/WhatsApp cv to Neha 8287267407 Amit 8178259405 Work From Office-Hyderabad Must Know-English,Hindi and Telugu Required Candidate profile Work From Office-Hyderabad Must Know-English,Hindi and Telugu Call/WhatsApp cv to Neha 8287267407 Amit 8178259405 Perks and benefits Salary no constraint for suitable candidate

Drive process implementation & efficiency improvement across HR functions. Develop streamlined workflows, optimize talent management, and enhance employee productivity. Ensure compliance, training, and engagement strategies align with business goals.

Job Description: We seek an experienced SAP BI Consultant with strong SAP Analytics Cloud (SAC) and S/4HANA integration expertise. The role involves designing, developing, and deploying analytical solutions to drive business insights. The ideal candidate will work closely with stakeholders to understand reporting needs and translate them into scalable and optimised BI solutions. Key Responsibilities: SAP Analytics Cloud (SAC) Development: Design and develop dashboards, stories, and reports in SAC to meet business requirements. Create data models and visualisations using SAC’s planning, predictive, and analytics capabilities. Integrate SAC with S/4HANA, BW/4HANA, and other SAP/non-SAP data sources Develop complex SAC applications, including scripting (Advanced Formulas) and calculations. Data Modeling & Integration: Develop data models using BW/4hana, CDS Views, HANA Calculation Views, and S/4HANA Embedded Analytics. Optimise data flow from S/4HANA to SAC, ensuring performance and scalability. Design virtual data models (VDM) using Core Data Services (CDS) in S/4HANA. Implement and manage live and import data connections in SAC. Planning & Forecasting: Design and implement SAC Planning Models and input templates. Work on integrated financial and operational planning solutions in SAC. Develop forecast models, predictive analytics, and machine learning models within SAC. Required Skills & Competencies: SAP Analytics Cloud (SAC): Strong hands-on experience with SAC (minimum 2 years). S/4HANA Embedded Analytics: Experience developing CDS Views, analytical queries, and KPI modelling. SAP BW/4hana & HANA Modelling: Ability to develop and optimise data models in BW/4hana or native HANA. Data Integration: Experience with SAC live connections, SAP BW, HANA, and OData services. Visualisation Skills: Expertise in designing intuitive and interactive dashboards/reports using SAC. Performance Optimisation: Ability to optimise SAC performance by fine-tuning queries, models, and visualisations. Planning & Forecasting: Experience with SAC Planning capabilities (a plus). Qualifications: Bachelor’s or Master’s degree in Computer Science, Data Science, Business Analytics, or related fields. 3-6 years of experience in SAP BI/BW, SAC, and S/4HANA environments. SAP certification in SAC or BW/4hana is preferred. Preferred: Experience with SAP Datasphere (SAP Data Warehouse Cloud). Knowledge of BPC.

Email your resume to: Raveena@wissenpro.com Apply now! Role & key Responsibilities Meet and exceed Client Metrics: External & Internal Training Metrics to be consistently Green Take complete responsibility of performance on the Training and SLA/KPI metrics Drive/identify improvement areas in assigned area/project especially 0- 90 days performance Collaborate with operations, and other stake holders for the delivery as per SOW Develop Controls to minimize external and internal escalations Overall implementation, planning and improvement of the Transactional Quality Framework Set up, improve, drive and streamline TNI, Refresher & other internal processes related to Training Responsible for leading, motivating and supervising the team of Trainers assigned As an ongoing practice, monitor & conduct deep dive analysis on areas of opportunities within the account and implement corrective actions, to help achieve desired results To identify root causes of variances in metrics (if any) To propose corrective/improvement solutions based on facts and data and implement and monitor improvement projects in the process Collect Data and perform analysis and RCA on metrics and publish reports accordingly Create and maintain Knowledge base and up skilling of resources with change in the process Focus on identification and highlight any/all compliance defects and recommend training or action plan Own compliance, data security and risk assessment for the process - highlight noncompliance in time to avoid surprises or before reported by external sources Key skills and knowledge: Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Strong knowledge of Credit card and other Banking products Excellent verbal and written communication skills Should be willing to work in shifts along with the team in customer business time Should be a good team player with willingness to learn and drive to achieve Practice and focused on Metrics

CA with 6–8 yrs in FP&A and business partnering. Own P&L, budgeting, forecasting, variance analysis, team leadership, and process improvement. Strong in analytics, communication, cross-functional collaboration, and managing multiple priorities.

CA with 10–12 yrs in Business Finance, ideally from Mobile/Retail. Expertise in budgeting, FP&A, audits, SOPs, P&L, partner management, SAP & Excel. Strong in leadership, negotiation, communication, multitasking, & delivering results under pressure.

Job Title: Manager Operations (Travel Process Experience) Location: [Gurgaon] Department: Global Operations Reports To: GM/VP Global Operations Company: IGT Solutions Position Overview IGT Solutions is seeking a dynamic and experienced Manager – Operations to oversee international customer service accounts. This role is instrumental in managing P&L responsibilities, driving strategic and tactical operational excellence, ensuring exceptional client satisfaction, and leading diverse teams across multiple business functions. The ideal candidate will have deep experience in the BPO travel sector and a proven track record of high-performance leadership. Key Responsibilities Lead and manage operational processes, change initiatives, and administrative functions across functions such as Voice, Chat, Email, Back Office, WFM, and Quality. Achieve performance, productivity, and customer satisfaction targets across all service lines. Manage and analyze staffing adherence, scheduling, and key operational metrics. Own and drive annual budgets and P&L forecasts in collaboration with finance teams. Champion continuous improvement and operational innovation to enhance quality, CSAT, and efficiency. Collaborate with Sales, Account Management, and Presales teams to drive business growth. Build and maintain strong client relationships through proactive communication and consistent value delivery. Mentor and develop high-performing teams, ensuring alignment with company objectives and a culture of excellence. Desired Qualifications & Experience 10–13 years of leadership experience in BPO operations, preferably in the travel sector . Strong knowledge of the travel market, BPO competition, and industry trends. Demonstrated ability to lead and inspire high-performing operational teams. Lean Six Sigma Green or Black Belt certification preferred. Exceptional communication and interpersonal skills. Minimum of 2 years in a Manager – Operations role with exposure to international travel operations and Voice/Back Office service lines. Personal Attributes Passionate and motivated leader with a strong drive for service excellence and sales support. Creative and analytical thinker with problem-solving capabilities. Comfortable working in a fast-paced and evolving business environment. Strong interpersonal and team collaboration skills. Why Join IGT Solutions? At IGT Solutions, we’re dedicated to creating an inclusive and equitable work environment. We champion diversity and believe that every team member brings unique value to our success. If you’re passionate about customer service and operational excellence in the travel domain, we’d love to hear from you!

Seamless delivery on agreed Service Levels and contractual deliverables on key business metrics Maintaining positive relationships with customers Lead, Review and allocate performance targets Monitoring the Performance of the team daily and ensuring we met the set KPI and targets Review productivity / error trend analysis Decide and action implement steps Implement best practice compilation and sharing Drive process efficiencies and improvements with an intent to reduce indemnity spend and claims lifecycle and increase customer experience Strong leader with a high degree of Coaching and mentoring skills Customer centricity and interpersonal and networking skills Motivate the team to ensure team retention Remaining organized and meeting deadlines Building partnerships and liaising with team leaders to determine the companys services, delivery criteria, and solutions for issues that may arise Qualifications A bachelors degree is a mandate.15 years or more experience in UK Motor insurance operations.

FinStreet Education, is a premier institute dedicated to providing high-quality coaching for the professional certifications. Our mission is to empower students and professionals with the knowledge and skills necessary to excel in their careers. Required Candidate profile FinStreet Education is hiring an Operations Manager. Candidates should have 3–5 years of operational experience, preferably in EdTech with strong leadership, multitasking, and problem-solving skills.

About Rapido We are Indias largest bike-taxi platform, steadily venturing into Auto,Cabs Delivery, Rental, and more. Currently, present in 100+ cities, we are growing close to ~50% year-on-year with steady funding. We have changed the concept of intra-city travel and made last-mile connectivity affordable to all. Along with being the #1 choice of 40 million people, we have also built a solid captain base of over 5 million registered captains, who have bettered their lives with Rapido. As an employer, we provide a lot of ownership to our team members providing multiple avenues for them to grow within the company. You will only grow with us with the right balance of ambition, fun, and transparent work culture! Opportunities don't happen, you create them! Job Summary: As a Business Analyst, you are expected to work closely with Operations, product and business teams on day to day business problem statements. You will be involved in problem identification through metric diagnostics, churning the data and identifying the root cause of the problem, testing various hypothesis and give constant inputs to the business teams to improve the metrics. You will be part of Business Insights team that delivers value to business through identifying opportunities for growth, spend optimization and enhancing customer, captain and marketplace experience. You will collaborate with teams across the org, driving analysis you are proud of, and deliver amazing results inline with the organizational goals. You would also be required to understand the data quality problems and fix and build dashboards to consume by the end users across the organization. Job Requirements: 4+ years of experience in Analytics. Preferably in Logistics domains • Excellent SQL skills and experienced with at least one scripting language preferably python • Should have a good understanding of excel and spreadsheets • Create/design fact tables and build storylines to enable reliable and accurate analysis • Excellent data visualisation skills and story telling through dashboards • New methodologies and approaches to data collection, data cleaning and data analysis process • Ability to execute on decisions while maintaining attention to detail • Ability to use a combination of analytics, data visualization to identify gaps in current solutions as well as prototype new MVP to address those gaps • Develop and maintain dashboards and reports for key stakeholders, highlighting trends, KPIs, and performance metrics. • Perform deep dive analysis to understand problems in detail & support data backed decision making • Collaborate with cross-functional teams, including Marketing, Product, and Operations, to align analytics initiatives with overall business goals. • Communicate findings and insights effectively to both technical and non-technical stakeholders. Qualifications: • Bachelor's degree in a quantitative field such as Statistics, Mathematics, Economics, or a related discipline. • Proven experience in Customer Acquisition, Growth, and Marketing analytics or Supply analytics • Strong proficiency in SQL for data extraction and manipulation. • Proficient in Python for data analysis and mining and deriving insights. • Excellent analytical and problem-solving skills with a keen attention to detail. • Ability to translate complex data insights into actionable recommendations. • Strong communication and presentation skills. • Ability to thrive in a fast-paced, collaborative work environment. • Technical skills - SQL, Python, Excel and Data Visualization • Good to Have - Metabase, Statistics, Machine Learning What’s there for you? Our team handles everything – metric design, metrics visibility, metric diagnostics, experiments & data quality: Working with tables containing high volumes of data (1M - 10M records per day) Building dashboards that scale which can serve 300+ users 100s of TBs of data across 100+ tables Diagnose and identify the anomaly Challenging problem statements ranging from acquisition, experience, marketplace health & profitability Excited to solve challenges? Join Rapido & chase bigger milestones too!

Responsibilities: Develop and implement digital marketing strategies to drive online traffic to the company website. Plan and execute all web, SEO/SEM, email, social media, and display advertising campaigns. Design, build, and maintain our social media presence. Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs). Identify trends and insights, and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies. Collaborate with internal teams to create landing pages and optimize user experience. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints. Instrument conversion points and optimize user funnels. Collaborate with agencies and other vendor partners. Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate. Requirements: Proven working experience in digital marketing. Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate. Experience in optimizing landing pages and user funnels. Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends). Working knowledge of ad serving tools (e.g., DART, Atlas). Experience in setting up and optimizing Google Adwords campaigns. Working knowledge of HTML, CSS, and JavaScript development and constraints. Strong analytical skills and data-driven thinking. Up-to-date with the latest trends and best practices in online marketing and measurement.

Role & responsibilities : RAN Engineer Preferred candidate profile R&R: AT&T Swap Project, Nokia to Ericsson Swap| Project Tenure: Until 2028. Deep Knowledge of Swap/Cluster Acceptance Procedure. Deep Knowledge of Ericsson OSS KPIs & Counters for LTE & VoLTE. Hands-On with LTE KPI Optimization comprising of LTE/VoLTE Accessibility, Retainability & THP for Ericsson System Hands-On with NR NSA KPI Optimization comprising of Accessibility, Retainability & THP for Ericsson System Good understanding of RRC, ERAB procedure, Handover Preparation & Handover Execution procedure, PRB Utilization. Good understanding on drops due to UE lost, MME drops, drops due to Handover. Ericsson tool knowledge Ericsson Performance Portal (EPP),Ericsson Network Manager (ENM) preferred. Basic knowledge of Nokia Counters, NetAct is added advantage Knowledge of Drive Test KPIs such as RSRP, RSRQ, SINR, CQI, RI Knowledge of 5G Standalone (Optional) Basic Knowledge of Power BI (Optional)

We are looking for Candidates from Call Center Sales (voice) background (Domestics/International) for our Captive Call center for MALAD. This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD General Description of the Job : Responsible in daily Voice operations of the call center supervising the performance of team 1. Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving . 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives. 3. Monitor Major KPI of Outbound voice Team & performance 4. Provide consistent, balanced and timely performance feedback on CSR performance. 5. Ensuring a positive work environment, continuous learning and a high quality employment experience for the team. 6. Providing leadership and managing all operational standards. 7. Along with fellow Team Leaders, meeting and exceeding all department goals. 8. Applies timely performance management standards and processes 9. Day to day sales/service request management 10. Team leader from Motor/Health/Travel insurance team handling background preferred. Education Requirements/ Skills Any Graduate / MBA (Full Time/ Distance ) Total experience 3+ years Minimum 1- 2 years of experience as a Sales Team Leader in a domestic. Strong interpersonal, problem solving, negotiating, verbal & written communication skills Strong computer knowledge and technical skills (Dialer, Excel, Word) Strong People Management Skill Contact: NAMRATA 8591217920 namrata.shinde@ext.icicilombard.com

Role & Responsibilities: Leading the team of 5-6 members and taking care of SLA, KPI management, etc. ETL & Data pipeline development Resolving pipeline failures to incorporate new datarequests Building new data pipelines based on best practices design patterns Optimizing legacy pipelines to align with current best practices Maintaining documentation on pipeline configurations Skills: Python, SQL, PySpark, Azure Databricks, Data Pipelines SQL: Great skills on T-SQL, stored procedures troubleshooting and development, schema management, data issues analysis, query performance analysis. Python: Intermediate development knowledge – skillful in data frames, Panda's library, parquets management, deployment on cloud. Databricks: PySpark and data frames, azure databricks notebooks management and troubleshooting, Azure databricks architecture. Azure Data Factory/ADF/Synapse/ Data Explorer: Data pipelines design and troubleshooting, Azure Linked services management.

We're Hiring Team Leader (Travel / airlines Process) Location: Work From Office (WFO) Shifts: 24x7 rotational (5 days working) Are you a motivated and experienced leader ready to take charge of a dynamic team? We’re looking for a Team Leader with experience in International Process Handling to lead and inspire a team of 15–20 members. Key Responsibilities: Lead and manage a team of 15–20 agents Monitor and drive team performance across key metrics: Productivity, Quality, Shrinkage, and Attrition Coach and mentor new team members for smooth onboarding Conduct weekly coaching sessions and performance reviews Provide real-time floor support and handle escalations effectively Identify training needs (TNI) and bridge process gaps Review existing processes and recommend improvements to boost CSAT and performance Achieve Individual Contributor (IC) targets Ensure AHT is maintained across different tenure buckets Support operational excellence in a 24x7 environment Required Skills & Experience: Experience managing international process teams (must-have) Prior experience in team handling and supervision (preferred) Excellent verbal and written communication skills in English Strong leadership and supervisory skills Good understanding of basic computer operations and MS Excel Well-organized, detail-oriented, and methodical Flexible to work in a 24x7 rotational shift environment In case interested, please share your resume on sameer.gandhi@igtsolutions.com