1955 Kpi Jobs - Page 11

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...

Finance Controller manages finance, accounting, and commercial functions for Renewable Energy & EPC projects, including budgeting, cost control, audits, compliance, project finance, tendering, MIS, and ensuring profitability and financial discipline.

Job Description Plant-Level Financial Management: Prepare and analyze Plant P&L statements across global manufacturing sites. Track and report key performance indicators (KPIs) and cost drivers. MIS & Reporting: Develop and maintain monthly MIS dashboards for senior leadership. Ensure timely and accurate reporting of financials to internal stakeholders. Budgeting & Forecasting: Lead annual budgeting and periodic forecasting exercises for manufacturing operations. Collaborate with plant controllers and operations teams to align financial plans with business goals. Business Reviews & Presentations: Prepare high-impact presentations for review meetings with MD, CEO, and other CXOs. Support stra...

We are urgently hiring for Apriso Developer - for Global MNC. ****Looking for Immediate to 45 days notice period candidates only**** Experience - 5 - 9 Years Work Location - Pune , Hinjewadi ( Work from Office ) JD - Creating robust and adaptable code base for production platform "Apriso" while adhering to the programming/ coding standards. Enhance and optimize the system and provide viable solutions according to the requirements of the product owner. Software maintenance according to given KPIs and SLAs Collaboration with software developers (internal/external) Full-Stack-development Participation in agile international projects Incident and demand handling for all production platform insta...

Job description Role & responsibilities Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile (ATLEAST 1 YEAR INT EXP MENDAT) Proven customer support experienc...

Role: Operations Manager - Customer Support Location: Hyderabad Package up to 15 LPA Work from Office Requirements: Education: Graduate or above Experience: 12+ years of experience in International Customer Support operations 2+ years of experience working as a Manager handling a team size of 100+ associates Must have experience in International BPO Operations Excellent verbal and written communication skills Immediate Joiner Preferred For details email resume to anumeha@manningconsulting.in Call Anumeha @ 6376649769

Hello Job-Professionals! Greetings of the Day! Join a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1+ year as a Operations Team Lead. Location - Bangalore Salary -4 lpa ( Depending upon last drawn) Location - Remote Salary -3 lpa ( Depending upon last drawn) Responsibilities: Lead, coach, and motivate a team of BPO professionals to achieve operational goals. Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded. Conduct regular team meetings to communicate targets, performance feedback, and process updates. Provide ongoing training and development opportunities to team members to ...

Medcare Hospitals Medical Centres is looking for Senior Manager - Operations to join our dynamic team and embark on a rewarding career journey. As a Senior Operations Manager, your role is to oversee and manage the operations of a company or organization, ensuring efficient and effective processes across various departments. You will be responsible for strategic planning, resource allocation, process improvement, and team management. Here are the key responsibilities and tasks typically associated with the position of Senior Operations Manager : Strategic Planning : Develop and implement operational strategies aligned with the organization's goals and objectives. Collaborate with senior mana...

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network ...

Health & Safety (EHS) strategy Responsible for driving the Environment, Health & Safety (EHS) strategy, standards and policies in line with the statutory & regulatory requirements Ensure compliance with all applicable legislations pertaining to Safety, Health and Environment across the Plant/Organization. Legal compliance tracker review and counter measures for the gaps identified on monthly basis. Subject Matter Expert (SME) Act as the EHS subject matter expert on all environmental related areas, risk assessments, processes and auditing. Develop and implement a framework for management of safety risks to enable the business to make informed decisions. Management Information System (MIS): KP...

Requirements : Team Leader Exp.in Voice Process is a Mandate Must be aware of shrinkage, attrition, AHT, NPS, CSAT and all KRAs & KPIs Must have 1 year exp in the same role & 5 years total Fin tech Process Exp. add advantage HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate. 4 - 5 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

NAB is looking for Analyst to join our dynamic team and embark on a rewarding career journey Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support ...

-Coordinating between Manager and Executives. -Translating priorities into project charters. -Monitoring execution of improvement tasks. -Ensuring accurate weekly reporting. Major Tasks and Activities -Select processes within department for improvement. -Guide Executives in conducting studies and collecting data. -Track KPIs and progress against targets. -Escalate risks or bottlenecks to Manager. -Conduct review meetings with Executives. -Validate and document improvements achieved.

You thrive in environments where revenue accountability matters and enjoy owning busines soutcomes You are a growth hacker at heart who experiments, learns fast, and optimizes even faster You can reactivate leads, move prospects across funnel stages, and design growth hacks to boost revenue impact You get things done and inspire others to deliver You are not here just for a job, but to build a career in scaling growth in the education space Key Responsibilities: Create and implement revenue-focused growth strategies to directly drive admissions and revenue targets Build organic growth engines through SEO, AEO, content marketing, communities, and partnerships to reduce dependency on paid chan...

Position : Assistant Manager Operations (German Language Expert) Department : Operations (International Process German Language) - Minimum (B2,C1) Location : Gurgaon (Work from Office) About IGT Solutions IGT Solutions Pvt. Ltd. is a leading provider of IT and BPM services, specializing in the Travel, Transportation, and Hospitality industries. With 15 global delivery centers and over 10,000 professionals, we deliver a wide array of services including Application Development, Contact Center Solutions, Analytics, and Quality Assurance. Our clientele includes world-renowned airlines, OTAs, cruise lines, hotel chains, and railway operators. IGT is committed to building a diverse, inclusive, and...

Overview Lead - Programmatic This exciting role of a Lead - Programmatic requires you to creatively manage digital media campaigns for our global brands. Your expertise of ad tech and knowledge of the Digital Market Cycle would make you a great fit for this position. This is a great opportunity to work closely with the Top Global brands and own large and reputed accounts. About us We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional ma...

Role & responsibilities Resolve international customer queries over chat. Minimum 12months of international dual chat exp. Identify and assess customer needs to achieve satisfaction. Build sustainable relationships and trust with customer account through open and interactive communication. Requirements and skills Prove customer support experience or experience as a client service representative. 35+WPM Typing speed with 90+accuracy. Familiarity with CRM system and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize and manage time effectively. Dual chat concurrency. P...

Role & responsibilities Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile ( ATLEAST 1 YEAR INT EXP MENDAT) Proven customer support experience or experience...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities Team Management & Leadership Supervise daily operations: Monitor call queues, email inboxes, and other communication channels to ensure efficient workflow. Provide coaching and feedback: Conduct regular one-on-one sessions, performance reviews, and training to help agents improve their skills. Motivate the team: Encourage a positive work environment, recognize good per...

Position : Assistant Manager Operations (German Language Expert) Department : Operations (International Process German Language) - Minimum (B2,C1) Location : Gurgaon (Work from Office) About IGT Solutions IGT Solutions Pvt. Ltd. is a leading provider of IT and BPM services, specializing in the Travel, Transportation, and Hospitality industries. With 15 global delivery centers and over 10,000 professionals, we deliver a wide array of services including Application Development, Contact Center Solutions, Analytics, and Quality Assurance. Our clientele includes world-renowned airlines, OTAs, cruise lines, hotel chains, and railway operators. IGT is committed to building a diverse, inclusive, and...

Position : Assistant Manager Operations (German Language Expert) Department : Operations (International Process German Language) - Minimum (B2,C1) Location : Gurgaon (Work from Office) About IGT Solutions IGT Solutions Pvt. Ltd. is a leading provider of IT and BPM services, specializing in the Travel, Transportation, and Hospitality industries. With 15 global delivery centers and over 10,000 professionals, we deliver a wide array of services including Application Development, Contact Center Solutions, Analytics, and Quality Assurance. Our clientele includes world-renowned airlines, OTAs, cruise lines, hotel chains, and railway operators. IGT is committed to building a diverse, inclusive, and...

Role & responsibilities Materials Planning System Utilization: Proficient in using planning systems and tools like Excel, Access, TOAD, OMS. Part Change Control Management: Manages engineering changes effectively. Plan for Every Part (PFEP): Applies PFEP principles across the supply chain. Master Supply Scheduling: Maintains valid production schedules aligned with customer needs. Material Planning & KPI Management: Uses advanced tools for inventory optimization and performance analysis. Preferred candidate profile 3+ years of experience in supply chain planning, materials management, or a related field. Experience with planning systems such as Kinaxis, Xelus, GOMS, and aftermarket planning t...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements . What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 1520 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Senior Salesforce Developer - Roles, Responsibilities & KPIs Role Details Role: Senior Salesforce Developer Experience Required: Minimum 6+ years Key Skills: Salesforce Admin, Apex, LWC, Integrations, Mulesoft Roles and Responsibilities Salesforce Development & Customization - Design and implement scalable solutions using Apex, LWC, and Visualforce. - Customize Salesforce objects, workflows, and validation rules. - Develop Apex triggers, classes, and batch jobs. Lightning Web Components (LWC) - Build and maintain reusable, responsive components. - Integrate LWC with Apex and external APIs. Integration & Middleware - Develop and manage integrations using REST/SOAP APIs. - Implement and mainta...