885 Kpi Jobs - Page 10

Were looking for a Senior Data Analyst to join our data-driven team at an ad-tech company that thrives on turning complexity into clarity. Our analysts play a critical role in transforming raw, noisy data into accurate, actionable signals that drive real-time decision-making and long-term strategy. Youll work closely with product, engineering, and business teams to uncover insights, shape KPIs, and guide performance optimization. Responsibilities: Analyze large-scale datasets from multiple sources to uncover actionable insights and drive business impact. Design, monitor, and maintain key performance indicators (KPIs) across ad delivery, bidding, and monetization systems. Partner with product, engineering, and operations teams to define metrics, run deep-dive analyses, and influence strategic decisions. Develop and maintain dashboards, automated reports, and data pipelines to ensure data accessibility and accuracy. Lead investigative analysis of anomalies or unexpected trends in campaign performance, traffic quality, or platform behavior. Requirements BA / BSc in Industrial Engineering and Management / Information Systems Engineering / Economics / Statistics / Mathematics / similar background. 3+ years of experience in Data Analysis and interpretation (Marketing/ Business/ Product). High proficiency in SQL. Experience with data visualization of large data sets using BI systems (Qlik Sense, Sisense, Tableau, Looker, etc.). Experience working with data warehouse/data lake tools like Athena / Redshift / Snowflake /BigQuery. Knowledge of Python - An advantage. Experience building ETL processes An advantage. Fluent in English both written and spoken - Must

Roles & Responsibilities : Min 5-6 Years in relevant field, Proficient knowledge in Cross cultural knowledge, Proficient knowledge in Immigration, Compensation and Benefits for Expats, Statutory requirement and compliance, Proficient with managing KPIs, data Analysis & Reporting and Automation, Proficient in Collaborative approach, effective working with cross functional department to achieve team success, Proficient with Global Mobility Operational Improvements using tools like CIP , VIDiA etc. Proficient in effective communication both written and verbal. Collaborate with stakeholders with inside the outside Organisation to ensure so smooth operations of Global Mobility. Make sure all the process are delivered as per the policy and Complance. Coordinating with all Vendors to make sure monitoring of services and payment. Automation and Process Optimization of Global Mobility activities like, BOTs chat bots with continuous improvement process.

• Leading execution of strategic projects within APAC region, including planning and scoping with key stakeholders and central project managers. • Design, implement and executemeasures in leading orsupporting projects to achieve strategic objective. Required Candidate profile • Identify regional growth opportunities by working closely with the Regional CEO, CFO and country Managing Directors. Carrying out in-depth market research as required.

Education, Certificate (Relevant education, achievement certification) Bachelor degree from a reputed university/college MS Office proficiency in excel is a must Knowledge (knowledge gained in the past relevant to thisrequirement) Knowledge of handling Retail Store Operations Selling customer service Good knowledge of Jewellery - Gold, Diamond, Platinum and Silverwill be an added advantage MIS Reporting Skills (Specific job skills required for this job) Communication- Excellent spoken written communication skills in English regional language Computer operating knowledge Good knowledge of Point of Sale system (POS)/ERP/SAP Excellent inExcel / spreadsheet Experience (Specific type or amount of experience) Minimum 4-5 years of relevant experience in front-end retail operations as Asst.Manager/Store Manager. Preferably with anestablished Retail Brand Experience in handling customer queries grievance handling Suitability Criteria Success Behaviors Enthusiastic Selling(Passion to Sell) Interpersonal Skills Influencing Analytical Pressure tolerance Handles conflict People oriented Problem solving Strong Team Player Warmth / empathy Organized Willing to take Ownership Research / Learning Travel Willingness (Preference / Values / other requirements) Job location - Across India Ability to work under a flexible schedule, including evenings and weekends. Extended working hours during festive and season times Shift timing - 9 hours with strict adherence Your KRA/KPI Communicate with the customer and sell with the complete product description Influencing and selling jewellery Addressing all customer queries Following up with the customers Ensure that the store is clean, safe and presentable for customers Completing payment transactions; preparing merchandise for delivery Contributes to team effort by accomplishing related results as needed. Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand. Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions. Retaining the existing or new customers Maintain and monitor store inventory Coordinating with inter departmental personnel Working on ERP system, Magento, Ameo etc

Job Title: Product Owner / Subject Matter Expert (AI & Data) Experience Required: 10+ years Location: The selected candidate is required to work onsite for the initial 1 to 3-month project training and execution period at either our Kovilpatti or Chennai location, which will be confirmed during the onboarding process. After the initial period, remote work opportunities will be offered. Job Description: The Product Owner / Subject Matter Expert (AI & Data) will lead the definition, prioritization, and successful delivery of intelligent, data-driven products by aligning business needs with AI/ML and data platform capabilities. Acting as a bridge between stakeholders, data engineering teams, and AI developers, this role ensures that business goals are translated into actionable technical requirements. The candidate will manage product backlogs, define epics and features, and guide cross-functional teams throughout the product development lifecycle. They will play a crucial role in driving innovation, ensuring data governance, and realizing value through AI-enhanced digital solutions. Key Responsibilities: Define and manage the product roadmap across AI and data domains based on business strategy and stakeholder input. Translate business needs into technical requirements, user stories, and use cases for AI and data-driven applications. Collaborate with data scientists, AI engineers, and data engineers to prioritize features, define MVPs, and validate solution feasibility. Lead backlog refinement, sprint planning, and iteration reviews across multidisciplinary teams. Drive the adoption of AI models (e.g., LLMs, classification, prediction, recommendation) and data pipelines that support operational goals. Ensure inclusion of data governance, lineage, and compliance requirements in product development. Engage with business units to define KPIs and success metrics for AI and analytics products. Document product artifacts such as PRDs, feature definitions, data mappings, model selection criteria, and risk registers. Facilitate workshops, stakeholder demos, and solution walkthroughs to ensure ongoing alignment. Support responsible AI practices and secure data sharing standards. Technical Skills: Product Management Tools: Azure DevOps, Jira, Confluence AI/ML Concepts: LLMs, NLP, predictive analytics, computer vision, generative AI AI Tools: OpenAI, Azure OpenAI, MLflow, LangChain, prompt engineering Data Platforms: Azure Data Factory, Databricks, Synapse Analytics, Purview, SQL, NoSQL Data Governance: Metadata management, data lineage, PII handling, classification standards Documentation: PRDs, data dictionaries, process flows, KPI dashboards Methodologies: Agile/Scrum, backlog management, MVP delivery Qualification: Bachelors or Master’s in Computer Science, Data Science, Information Systems, or a related field. Preferred Certifications: Microsoft Certified (Azure AI Engineer Associate / Azure Data Fundamentals / Azure Data Engineer Associate). 10+ years of experience in product ownership, business analysis, or solution delivery in AI and data-centric environments. Proven success in delivering AI-enabled products and scalable data platforms. Strong communication, stakeholder facilitation, and technical documentation skills.

About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers" financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories . Wells Fargo India and Philippines (I&P) is an integral part of the Well Fargo Enterprise and provide Operations and Technology support to the WF Enterprise Business. WFIP operates out of 4 sites across 2 countries and currently has c28, 000 employees supporting all lines of business covering business operation, technology development and support. Department Overview Role Context In this role, individual will be part of the Business Initiatives function involved in delivering change across Wholesale Lending Operations. The centralized initiatives model helps to apply structure, consistency and drive execution results for the Wholesale Lending Operations Strategic and Risk priorities. These roles are critical to the Wholesale Lending Operations team support and help keep the functional leaders and managers in the day to day operations of serving our customers. The roles align within Wholesale Lending Operations Shared Services which supports the entire Wholesale Lending Operations organization with variety of activities as a shared service and this include supporting the entire change / strategic initiatives book of work, support on BCP readiness and planning, reconciliation, quality assurance, MI and other shared activities. The team in I&P is relatively new and needs to establish itself while working closely with key business stakeholders to drive various projects / initiatives. The individual will be expected to have good understanding and experience as a Business Analyst using both Waterfall and Agile delivery approach. The incumbent will be required to work under stringent timelines, maintain strong engagement with multiple functions in a matrix environment working in delivery Pods. As part of the initial engagement, the individual would focus on multiple journeys for buildout of the platform to deliver business and operational metrics. The individual will take the lead and work with stakeholders to analyze current state process, help identify pain points, risk and gaps. Document findings and work on future state, perform impact analysis and suggest/recommend future state options working alongside multiple partners to help with Implementation. Key Stakeholders Line of Business Process Engineering Business Risk & Control Product & Delivery Technology Reporting and Data Analytics Role requirements: 8+ years of Experience in Business design, business analysis and Process Improvement with ability to perform current state assessment and recommend target state Ability to facilitate workshops, design sessions and gather requirements from LoB SMEs, Senior leadership Sound knowledge and background of operational processes in a financial service Experience working in AGILE / SCRUM methodology with ability to elicit requirements, user stories, document processes and create test cases Experience in iterative feature delivery including MVPs ensuring adherence to business needs Envision and create wireframes to illustrate application flow, user experience and functionality Experience in building and reporting Operational Score card metrics to various stakeholders Ability to perform data analysis for operational data and good understanding of data models and data structures Ability to facilitate workshops, design sessions and gather requirements from LoB SMEs, Senior leadership to deliver business outcomes Experience in coordinating functional testing and user acceptance testing with data partners and business users Ability to work in a collaborative environment with an emphasis on teamwork Ability to lead a cross-functional team and work with internal/external stakeholders Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends Strong verbal and written communication skills. Able to communicate clearly and concisely. Desire to work in a fast-paced and dynamic environment Work as a liaison between development team, data analysis team, Wholesale Lending Operations managers and the sr. level executives CBAP, CSPO, Lean Six Sigma and Agile certifications would be an added advantage Additional expectations: Individual has good understanding and experience of Operational metrics in a business context necessary for performance measurement (KPI - Key Performance Indicator and KRI - Key Risk Indicator) Typical category of Metrics include - Efficiency, Effectiveness and Client Experience Sample metrics include - Throughput (Eg: Work in progress items), Productivity (Eg: Utilization, Cost per FTE), Quality (Eg: First pass accuracy, Error rate) and Timeliness (Eg: Cycle time, TAT) Posting End Date: 25 Aug 2024 Job posting may come down early due to volume of applicants. We Value Diversity Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-349588,

Role & responsibilities As the Division Vice President of Operations, you will assume a critical role in the leadership team, shaping and executing our operational strategies with unwavering dedication to efficiency, quality, and client satisfaction. This senior-level position demands a seasoned professional with a proven track record of orchestrating operational excellence within the dynamic landscape of the BPO industry. Your responsibilities encompass a wide spectrum, including developing and implementing operational strategies aligned with our overarching business objectives. You will act as the architect of our operational performance, overseeing various units to ensure we consistently meet or surpass key performance indicators (KPIs) and service level agreements (SLAs). Your commitment to quality assurance will be instrumental in upholding the highest standards of service delivery while instilling a culture of perpetual improvement and excellence. Key Responsibilities: Operational Strategy: Develop, communicate, and execute the company's operational strategy, aligning it with overall business objectives. Continuously assess and adapt the strategy to meet evolving industry dynamics. Performance Management: Oversee the performance of various operational units, ensuring that key performance indicators (KPIs) and service level agreements (SLAs) are met or exceeded consistently. Quality Assurance: Implement and maintain robust quality assurance processes to uphold the highest standards of service delivery. Drive a culture of continuous improvement and quality excellence. Client Engagement: Foster strong relationships with clients, serving as a trusted partner in understanding their unique needs and ensuring our services align with their objectives. Team Leadership: Lead and inspire a diverse team of operational professionals, promoting collaboration, growth, and accountability. Provide mentorship and professional development opportunities. Process Optimization: Identify opportunities for process optimization, automation, and efficiency enhancements. Implement best practices and technology solutions to streamline operations. Budget Management: Manage the operational budget effectively, optimizing resource allocation and cost control to achieve operational excellence while maintaining profitability. Risk Management: Identify operational risks and develop mitigation strategies. Ensure compliance with industry regulations and client-specific requirements. Qualifications: 7+ years in a Senior Leadership role into large businesses, out of which atleast 4 years of managing multiple sites within BPO Industry in India. Proven track record of driving operational efficiency, quality, and client satisfaction. Strong understanding of BPO operations, industry trends, and emerging technologies. Exceptional leadership, communication, and interpersonal skills. Demonstrated ability to build and lead high-performing teams. Strategic thinker with the ability to translate strategies into actionable plans. Strong analytical and problem-solving skills. Bachelor's degree in Business, Operations Management, or a related field. MBA or advanced degree is preferred. Work Location / Travel: The position is based out of India Domestic travel 40% and International travel 10% Interested candidates can apply to kinnera259@gmail.com Regards, HR manager

Job Title: Manager IRB & Scorecard Development Location: Bangalore Experience Required: 3 to 10 years Employment Type: Full-Time Domain: Banking / Financial Services / Credit Risk Analytics Job Summary: We are seeking an experienced and detail-oriented Credit Risk Modeler with strong hands-on expertise in IRB (Internal Ratings-Based) modeling and credit scorecard development . The ideal candidate will contribute to the design, development, validation, and monitoring of models used for regulatory capital calculation (as per Basel norms) and business decisioning (such as application, behavior, and collections scorecards). You will work closely with risk, data, compliance, and business teams to ensure model robustness, regulatory alignment, and business relevance. Key Responsibilities: Model Development & Maintenance Design and build credit risk models for PD, LGD, and EAD estimation under the IRB framework (Basel II/III/IV). Develop and implement credit scorecards (application, behavior, and collections) using statistical techniques like logistic regression , decision trees , and machine learning . Lead model performance monitoring , backtesting, and recalibration initiatives. Translate regulatory guidelines into technical specifications and modeling requirements. Data & Analytics Conduct data extraction, cleaning, and preprocessing using tools like SQL, Python Perform exploratory data analysis (EDA) , feature engineering, and variable selection. Handle large-scale, imbalanced, and skewed datasets using best practices in credit modeling. Documentation & Regulatory Support Prepare detailed model documentation, including model development reports (MDRs) , validation reports , and regulatory submission artifacts . Support internal and external model validation , audits, and regulatory reviews (e.g., by RBI, ECB, PRA). Collaboration & Communication Work cross-functionally with risk, compliance, product, and IT teams to deploy models into production. Communicate findings and technical insights to non-technical stakeholders clearly and effectively. Provide thought leadership on model governance , regulatory changes , and emerging best practices . Required Skills & Experience: 38 years of experience in credit risk modeling , particularly within retail, SME, or wholesale portfolios . Proven hands-on experience in IRB model development (PD/LGD/EAD) aligned with Basel II/III regulations. Strong experience developing credit scorecards for lending or collections. Proficient in Python with sound knowledge of SQL for data extraction and analysis. Solid understanding of statistical techniques , model validation , and model monitoring . Familiarity with regulatory requirements and model risk management frameworks Strong problem-solving, analytical thinking, and communication skills.

1.Manage & motivate team of 20 operators. 2.Manage the Collection process for assigned campagin(s) 3.Ensure operator are delivering individual calls target, SLA & KPI 4.Maximize Productivity by increasing Kept/Call, RPC%,PTP%, & Kept% Monitoring calls, Coaching and Feedback,Bottom Quotile Management,Individual Target settings,Weekly and monthly one on ones,Analysing relevant reports,making reports and reporting to management on areas of improvement. 5.Conducting team meetings, pre/post/mid shifts. 6.To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity.Dialer Knowledge preferred. 7.To supervise the workload of the team, allocating team members to optimise service provision and administrative support across the hours of the operation of the Contact Centre. 8.Attrition , Shrinkage, roster mangement. 9.Managing PIP (Performance improvement Plan) of the team members

Job Title Proactive/Connectivity Expert MR CT Job Description Proactive/Connectivity Expert - MR CT Your role: The Proactive / Connectivity Expert will be the Engineering specialist for their respective modality, such as MR, CT Must demonstrate technical competency for remote support. They will remain updated abreast with the latest technological developments of the modality in the market and appraise the organization with such developments & related competitive information. They will be the nodal point for the technical issues faced in zone for their respective modality. RSN or other available remote tools & suggestions to field team Alert handling, Pro-active monitoring. Youre the right fit if: BE/B.Tech in Electronics / Electricals / Instrumentations engineering Minimum 1-2 years of experience in the remote service of specific product lines Deep knowledge of all delivery KPI s and ensure performance within target Call Analysis. Technical analysis for identifying any failure pattern & timely brainstorming for same. Remote Diagnostics - must have the capability to prepare repair plan based on log analysis. Must demonstrate skillset for usage of PRS tools. How we work together We believe that we are better together than apart. This means working in-person at least 3 days per week. #LI-EU #LI-Hybrid

BNP Paribas ISPL is seeking a proactive and creative team player to work as an Manager of the team. The ideal candidate for this position will possess strong know how of the process and act as an effective back-up to his/her supervisor. The position will work closely with the Fund Accounting team to keep them motivated and devise continuous ways to improve the process. Responsibilities Direct Responsibilities Service Delivery: Need to be a SME (Subject Matter Expert) of the process with complete knowledge & understanding of NAV Calculation Processing & Review across variety of funds & instruments types. Ensure NAV calculations are produced in a timely manner as per SLA. Completeness of NAV packs includes accurate report generation, timely delivery of reports, scanning & archiving. Ensure all reconciliation breaks in TA, Cash & Stock are validated and justified for each calculated NAV. Ensuring the KPIs are kept in Green at all times. Preparation of Key/Standard Operating Procedures for each process migrated to Chennai. Consistently evaluate the documented procedures to ensure they are complete, accurate and up to date. Prioritize the work and conduct investigation with due diligence on all the discrepancies. Carry out other ad-hoc duties may arise from time to time, mainly on month ends & year ends. Ensure review of critical queries before sent. Where issues/errors arise ensure detailed analysis of issues and clear understanding is gained before responding to client, spoke or other parties. Ensure that the Reports are thoroughly reviewed and most updated information is provided. Should assist supervisors in preparing & reviewing reports. Financial: Adhere to Quality of 100% while producing & reviewing NAVs. Ensure there is NO Financial impact/loss to the organization. People: Updating required colleagues adequately on any changes/new events impacting BAU. Should be proactively escalating any relevant issues to Manager. Identifying the staff training requirement & ensure all the necessary training has been provided to the team members to perform the relevant tasks. Participating in Daily Team huddles, Weekly Team meetings. Develop SMEs and ensure that, the Back-up management tool is in place for all the team members. Risk Management: Enforce 100% compliance of ISAE3402. Carry out sample testing on daily basis & document the results. Ensure procedures are in place to effectively deal with exceptions and that they are reviewed, researched, documented and resolved in a timely manner. Identify the manual steps, process efficiencies & developments, by providing practical ideas on areas of improvements & work towards its automation. Ensure to minimize the unplanned leaves, especially during business critical days, like month end, rollover days and migration of new funds. Technical & Behavioral Competencies Ability to communicate to others in a clear, articulate fashion. Good team player skills Good written and oral communication skills. Good listening and questioning ability. - Be able to express ideas effectively in individual and group situations Ability to plan work ahead and to prioritize workload. Ability to work in an organized manner. - Must have an attention to detail Generate creative solutions to problems. Always looks for ways to improve services and processes. Be able to adapt to markets and clients evolution. Monitor the respective group mail box and respond quickly to the queries. Adhere to timeliness and quality as stated in SLA. Ensure there is NO Financial impact/loss to the organization. Ensure ISAE 3402 checks are understood and followed. 100% compliance is must for all NAV packs. Act as a back-up in the absence of other team members. Assist supervisor in resource planning and BAU planning. Continuously strive to improve the process and bring efficiency in the chain Department BC Correspondents Acts on behalf of, and by delegation of Department head who remain fully responsible for the department BC Plans. Responsible for designing, maintaining and organising BCM documentations (BIA, BC Plan, Call Tree list etc.) and testing of BC Plans and solutions (BCP testing, Call tree testing, participation in various level BCP & DR testing) Provide business data for analysis, design and testing stages of BC Plan Alerting the BCM team of any business continuity incident with potential impact to business Organizing an appropriate business response for your department upon confirmed crisis scenario by mobilizing the recovery teams and communicating relevant instructions, and providing regular status updates on business recovery to the BC Manager Specific Qualifications Accounting/Commerce Minimum of 10+ years of experience in Fund Accounting Skills Referential Behavioural Skills : Attention to detail / rigor Ability to collaborate / Teamwork Decision Making Client focused Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Analytical Ability Ability to inspire others & generate people's commitment -

Ensure that operational risk management and permanent control framework are built on a risk-based approach. Support Finance management team, by providing the main KPIs, risks and control environment. Maintain the consistency of the Permanent Control framework, supporting Group Financial Controls team. Support implementation of the operational risk monitoring guidelines issued by the second line of defense (Finance, Compliance, RISK, ) based on the instructions provided by Group. Monitor the level of deployment of Finance's permanent operational control activities Responsibilities Direct Responsibilities Manage the Beacon publication (Generic controls & Balance based controls), maintain static data changes for new accounts, role changes, dept changes, new controls etc. Responsible for identification of risks and Control set-up in Beacon for ACP controls and other GCPs. Drive the account owner sign-off and first level accounting control certification process through Beacon tool For non-Beacon entities, ensure that Accounting Control Repository Database is updated with the changes in accounts, controls and ownership. Based on the Accounting Control Repository Database, generate and release the Account owner sign-off and first level control certification packages Monitor account and 1st level control sign-off and escalate problems identified. Contributing Responsibilities Participate to Finance Projects linked to Accounting Controls Contribute to BNP Paribas operational permanent control framework. Conduct additional duties and tasks assigned by Line manager Technical & Behavioral Competencies Bachelor degree or an equivalent in any area but recommended in Mathematics or Financial Studies Any experience with auditing processes would be a plus Professional experience: Between 2 to 3 years of experience with reporting activities Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Knowledge of BNPP organization and business lines will also be appreciated MS Access working knowledge would be an added advantage Ability to analyze unstructured data of various nature Ability to form and articulate an informed position through structured thinking, problem solving and prioritization Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Attention to detail / rigor Client focused Decision Making Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Ability to manage / facilitate a meeting, seminar, committee, training Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 3 years Other/Specific Qualifications (if required) An eye for detail - Habits of excellence, relentless pursuit and ability to look at every detail, consistency and attention management Improve efficiency and become more productive by Doing it Right the First Time Every Time -

Client On-Boarding teams goal, is to ensure a global and consistent first service is rendered to the clients. Ensure practices are adhered to banks standard procedures and guidelines with an emphasis in the area of compliance. Keeping abreast with the changes in regulations (site, regional, global, HO), assess its impact. Responsibilities Direct Responsibilities Work closely with internal customers to provide support to on-boarding of clients to the Bank. Maintain sound work processes and integrity of client data. Maintain workflows in accordance with site specific (SG/HK) requirements and ensure they are understood. Controls are in place with regards to safe custody of account documentation, potential operations risks associated with users requests to access database of sensitive client data, signatures and document images. Administer request from internal regulators, internal stakeholders with respect to audit review . Provide feedback and escalate issues to the appropriate functions and management. Contributing Responsibilities Understand the principles and be familiar with Client databases requirements individuals/Corporates/Holding Companies/Trust Accounts. Technical & Behavioral Competencies Ensure Integrity of Creation and Maintenance of Client Data and meeting SLA & KPI. Manage processes of closure of accounts. Link clients to banking service tools (eg Direct access to advisory desks,dormant,deceased accounts, Blocking / Unblocking of accounts , etc) as requested as part of support handling. Ensure all clients documents/files are stored securely whether electronically, through Image scanning or in paper format. Support internal customers queries related to clients data/profiles to facilitate processes. Prepare regular reports for Management review (daily / weekly / monthly / quarterly / periodic statistics) Ensure timely processing of static data inputs request. Appropriate and confidential handling of client data and information. Provide Regional Support following SG and HK time and public holidays. Work within a team with an adaptable flexible approach, coordinate with team members and internal customers to resolve complex cases and address issues in a timely manner. Be open to change and support the vision of working in a fully transversal operation. Ability to share information and eventually train new team members. Abide with operational risk procedures and escalate incidents to Management where necessary. Contribute to the implementation and controls for daily processes and assist with the update of procedures. Report and escalate concerns / issues to Manager when required. Liaise regularly with the following internal groups to ensure a smooth support process: WM COB SG/HK , Compliance, Legal , FO team, Client on-boarding and due diligence team in Singapore / Hong Kong or other support team within WMHK/WMSG that have any involvement in the Client On-boarding process. Good communication & Interpersonal skills. Fluent in English (spoken and written) Basic PC skills and MS office knowledge Demonstrate good analytical skills. Ability to work under pressure and exhibit problem solving skills Team player, Independent, positive attitude and attention to details. Specific Qualifications (if required) Fresher or Maximum 1-1.5 years of relevant working experience. Bachelors level degree or professional qualification. Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Attention to detail / rigor Client focused Adaptability Transversal Skills: Analytical Ability Ability to anticipate business / strategic evolution Ability to understand, explain and support change Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level Beginner Other/Specific Qualifications (if required) -

Senior POWERBI to develop the POWERBI Paginated Reports in line with business requirements Develop SAP BO Reports basis the business requirements received from Stakeholders Candidate will work on the Migration Project SAP BO existing version to higher version of the tool and continue as a BAU/maintenance resource for SAP BO Responsibilities Direct Responsibilities Over five years of experience working with Microsoft Business Intelligence Stack having Power BI Power BI Report development. Building Analysis Services reporting models. Understand business requirements to set functional specifications for reporting applications Developing visual reports, KPI scorecards, and dashboards using Power BI desktop. Connecting data sources, importing data, and transforming data for Business intelligence. Analytical thinking for translating data into informative reports and visuals. Responsible for design methodology and project documentaries. Responsible for developing Paginated Reports in Power BI desktop. Write SQL, DAX queries to develop data source for POWERBI Dashboards and unit test reports. Should be able to develop tabular and multidimensional models that are compatible with data warehouse standards. To design, develop, and deploy Power BI scripts and perform efficient detailed analysis Very good communication skills must be able to discuss the requirements effectively with the client teams, and with internal teams. Contributing Responsibilities Have good experience in all phases of Software Development Life Cycle (SDLC). Soft Skills/Experience required o Should be able to demonstrate good troubleshooting skills with data and user issues on Power BI Tool. o Reactivity & Ability to understand problems and situations and to draw out logical conclusions Technical & Behavioral Competencies POWERBI Desktop - Mandatory POWERBI Server / Cloud - Mandatory SQL Basics Mandatory Project Knowledge Knowledge on end to end project architecture Effective communication Problem solving skills Self-driven and independent Motivated, confident & proactive Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Communication skills - oral & written Ability to deliver / Results driven Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage / facilitate a meeting, seminar, committee, training Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 3 years Other/Specific Qualifications (if required) -

Global Markets Documentation The officer will be a part of the Chasing and Matching team for Foreign Exchange, Money Market instruments Responsibilities Direct Responsibilities Chasing and Matching Team: The Chasing team is responsible for ensuring that all BNP Paribas confirmations are retrieved from clients executed for Interbank and Corporate Clients. The team covers a wide range of products traded by the Trading desks such as Vanilla products and the more complex Structured trades. The Chasing team is also responsible in resolving any Litigation that clients may raise upon receipt of the BNP Confirmation. This will involve investigating the issue and liaising with internal teams such as FO, Trade Support, Drafting team, Local back Office, Legal depending on the type of Litigation raised until resolution. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Responsible for timely and accurate matching of SWIFT confirmation Working knowledge of MT 300, MT 320, and third party platforms like Mysis and GTSS Ensure appropriate escalation to management as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records Ensure set KPIs are met Play a Role in Project Management Prepare KPI file as per set frequency Support decision making process by performing data analysis Periodically revisit existing KPIs to make it more robust for the betterment of the process Ensure quality assurance by performing spot checks & maintenance of internal error log. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records Ensure set KPIs are met Contribute to the quality of the team by: keeping personal training up to date highlighting processing improvement opportunities assisting in the training of new entrants Experience in OTC Derivatives Technical & Behavioral Competencies Technical competencies Computer skills is highly a must Fluent English Preferably experience in Matching of trades in SWIFT Time Management Basic understanding of OTC products Ensure accurate completion of drafting tasks within the internal service level agreements, client requirement and regulatory timelines Behavioral Competencies: Organized & good resistance to stress Attention to detail: the confirmation is the ultimate document which bind the bank with the counterparty, 100% correct is non-negotiable Self-discipline & autonomy: Each team member has its own portfolio of clients, which need to be managed efficiently. Ability to work on its own with little supervision. Adaptability & Change Management: Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Strong Client Focus: Client is at the center of all our concerns.. Escalation & Reporting process: all team members need to closely follow escalation rules in place with all different stakeholders. Comply with relevant regulatory targets e.g CFTC,EMIR targets. Being able to efficiently raise to manager issues encountered on a daily basis, even if those are not forecasted in existing processes Specific Qualifications (if required) Bachelor or Master Degree on Economics, Mathematics or Finance. Fluent in English (both oral and written communication) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Client focused Attention to detail / rigor Communication skills - oral & written Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to inspire others & generate people's commitment Ability to anticipate business / strategic evolution Transversal Skills: Education Level: Bachelor Degree or equivalent Experience Level At least 9 years

Minimum 4 - 7 years of experience with Investment Banking background. Responsibilities Direct Responsibilities Working as a member of the Trade Processing team that includes trade capture, Matching & settlement of Securities, FX and Money market instruments and Derivatives Products. Process Global Security transactions on the Global trade processing platforms within given deadlines Interact with both internal and external stake holders to resolve trade confirmation and settlement queries Monitoring of transactions to confirm instructions from the client are processed in a timely and accurate manner thus ensuring timely settlement and accounting Ensure that all trades are matched within market/client deadlines Ensure client positions are correct and all transactions are processed Query resolution in accordance with time frames set out in Client SLAs Work with the Custodians and brokers for timely matching and settlement. Reporting of exceptions in line with internal control and external client requirements. Resolve failed trade queries proactively. Escalating exceptions and failed transaction to appropriate stake holders for early resolution. Ensure all errors/break down of procedure are documented as per BNP Paribas policy Extensive communication with Internal & External parties. Investigating and resolving custodian exceptions for all 3 product classes. Ensure/Contribute for smooth day-to-day operations are managed with 100% accuracy (Acquire in-depth knowledge in Trade booking, Matching, Settlements and reconciliation) manage priorities during workloads and to ensure all tasks are completed in a timely and accurate manner within agreed SLAs. Attention to detail/checks are required to be done 100% effectively for all Daily, Weekly & Monthly activities, responding to queries on time, handling calls with spoke, brokers and clients as required. Ensure/contribute for KPIs & KMPs Contributing Responsibilities Ensure to contribute a minimum of 2 process improvements are suggested/Implemented. Technical & Behavioral Competencies Thorough understanding of all Capital market, Financial Instruments, Investment baking processes and above average accounting skills Proficient in Microsoft Office Applications and strong MS Excel skills required. Strong analytical skills, detail orientation, service commitment, solid organizational and interpersonal skills. Capacity to deal with high volumes of activity Specific Qualifications (if required) Graduates / Post Graduates (B.Com/MBA) Candidates should be willing and flexible to work in any shifts Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Adaptability Critical thinking Creativity & Innovation / Problem solving Transversal Skills: Ability to understand, explain and support change Ability to develop others & improve their skills Ability to develop and adapt a process Ability to set up relevant performance indicators Analytical Ability Education Level: Master Degree or equivalent Experience Level At least 3 years

Minimum 4 - 7 years of experience with Investment Banking background. Responsibilities Direct Responsibilities Working as a member of the Trade Processing team that includes trade capture, Matching & settlement of Securities, FX and Money market instruments and Derivatives Products. Process Global Security transactions on the Global trade processing platforms within given deadlines Interact with both internal and external stake holders to resolve trade confirmation and settlement queries Monitoring of transactions to confirm instructions from the client are processed in a timely and accurate manner thus ensuring timely settlement and accounting Ensure that all trades are matched within market/client deadlines Ensure client positions are correct and all transactions are processed Query resolution in accordance with time frames set out in Client SLAs Work with the Custodians and brokers for timely matching and settlement. Reporting of exceptions in line with internal control and external client requirements. Resolve failed trade queries proactively. Escalating exceptions and failed transaction to appropriate stake holders for early resolution. Ensure all errors/break down of procedure are documented as per BNP Paribas policy Extensive communication with Internal & External parties. Investigating and resolving custodian exceptions for all 3 product classes. Ensure/Contribute for smooth day-to-day operations are managed with 100% accuracy (Acquire in-depth knowledge in Trade booking, Matching, Settlements and reconciliation) manage priorities during workloads and to ensure all tasks are completed in a timely and accurate manner within agreed SLAs. Attention to detail/checks are required to be done 100% effectively for all Daily, Weekly & Monthly activities, responding to queries on time, handling calls with spoke, brokers and clients as required. Ensure/contribute for KPIs & KMPs Contributing Responsibilities Ensure to contribute a minimum of 2 process improvements are suggested/Implemented. Technical & Behavioral Competencies Thorough understanding of all Capital market, Financial Instruments, Investment baking processes and above average accounting skills Proficient in Microsoft Office Applications and strong MS Excel skills required. Strong analytical skills, detail orientation, service commitment, solid organizational and interpersonal skills. Capacity to deal with high volumes of activity Specific Qualifications (if required) Graduates / Post Graduates (B.Com/MBA) Candidates should be willing and flexible to work in any shifts Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Adaptability Critical thinking Creativity & Innovation / Problem solving Transversal Skills: Ability to understand, explain and support change Ability to develop others & improve their skills Ability to develop and adapt a process Ability to set up relevant performance indicators Analytical Ability Education Level: Master Degree or equivalent Experience Level At least 3 years

Global Markets Documentation The officer will be a part of the Chasing and Matching team for Foreign Exchange, Money Market instruments Responsibilities Direct Responsibilities Chasing and Matching Team: The Chasing team is responsible for ensuring that all BNP Paribas confirmations are retrieved from clients executed for Interbank and Corporate Clients. The team covers a wide range of products traded by the Trading desks such as Vanilla products and the more complex Structured trades. The Chasing team is also responsible in resolving any Litigation that clients may raise upon receipt of the BNP Confirmation. This will involve investigating the issue and liaising with internal teams such as FO, Trade Support, Drafting team, Local back Office, Legal depending on the type of Litigation raised until resolution. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Responsible for timely and accurate matching of SWIFT confirmation Working knowledge of MT 300, MT 320, and third party platforms like Mysis and GTSS Ensure appropriate escalation to management as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records Ensure set KPIs are met Play a Role in Project Management Prepare KPI file as per set frequency Support decision making process by performing data analysis Periodically revisit existing KPIs to make it more robust for the betterment of the process Ensure quality assurance by performing spot checks & maintenance of internal error log. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records Ensure set KPIs are met Contribute to the quality of the team by: keeping personal training up to date highlighting processing improvement opportunities assisting in the training of new entrants Experience in OTC Derivatives Technical & Behavioral Competencies Technical competencies Computer skills is highly a must Fluent English Preferably experience in Matching of trades in SWIFT Time Management Basic understanding of OTC products Ensure accurate completion of drafting tasks within the internal service level agreements, client requirement and regulatory timelines Behavioral Competencies: Organized & good resistance to stress Attention to detail: the confirmation is the ultimate document which bind the bank with the counterparty, 100% correct is non-negotiable Self-discipline & autonomy: Each team member has its own portfolio of clients, which need to be managed efficiently. Ability to work on its own with little supervision. Adaptability & Change Management: Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Strong Client Focus: Client is at the center of all our concerns.. Escalation & Reporting process: all team members need to closely follow escalation rules in place with all different stakeholders. Comply with relevant regulatory targets e.g CFTC,EMIR targets. Being able to efficiently raise to manager issues encountered on a daily basis, even if those are not forecasted in existing processes Specific Qualifications (if required) Bachelor or Master Degree on Economics, Mathematics or Finance. Fluent in English (both oral and written communication) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Client focused Attention to detail / rigor Communication skills - oral & written Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to inspire others & generate people's commitment Ability to anticipate business / strategic evolution Transversal Skills: Education Level: Bachelor Degree or equivalent Experience Level At least 2 years

Global Markets Documentation The officer will be a part of the Chasing and Matching team for Foreign Exchange, Money Market instruments Responsibilities Direct Responsibilities Chasing and Matching Team: The Chasing team is responsible for ensuring that all BNP Paribas confirmations are retrieved from clients executed for Interbank and Corporate Clients. The team covers a wide range of products traded by the Trading desks such as Vanilla products and the more complex Structured trades. The Chasing team is also responsible in resolving any Litigation that clients may raise upon receipt of the BNP Confirmation. This will involve investigating the issue and liaising with internal teams such as FO, Trade Support, Drafting team, Local back Office, Legal depending on the type of Litigation raised until resolution. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Responsible for timely and accurate matching of SWIFT confirmation Working knowledge of MT 300, MT 320, and third party platforms like Mysis and GTSS Ensure appropriate escalation to management as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records Ensure set KPIs are met Play a Role in Project Management Prepare KPI file as per set frequency Support decision making process by performing data analysis Periodically revisit existing KPIs to make it more robust for the betterment of the process Ensure quality assurance by performing spot checks & maintenance of internal error log. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records Ensure set KPIs are met Contribute to the quality of the team by: keeping personal training up to date highlighting processing improvement opportunities assisting in the training of new entrants Experience in OTC Derivatives Technical & Behavioral Competencies Technical competencies Computer skills is highly a must Fluent English Preferably experience in Matching of trades in SWIFT Time Management Basic understanding of OTC products Ensure accurate completion of drafting tasks within the internal service level agreements, client requirement and regulatory timelines Behavioral Competencies: Organized & good resistance to stress Attention to detail: the confirmation is the ultimate document which bind the bank with the counterparty, 100% correct is non-negotiable Self-discipline & autonomy: Each team member has its own portfolio of clients, which need to be managed efficiently. Ability to work on its own with little supervision. Adaptability & Change Management: Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Strong Client Focus: Client is at the center of all our concerns.. Escalation & Reporting process: all team members need to closely follow escalation rules in place with all different stakeholders. Comply with relevant regulatory targets e.g CFTC,EMIR targets. Being able to efficiently raise to manager issues encountered on a daily basis, even if those are not forecasted in existing processes Specific Qualifications (if required) Bachelor or Master Degree on Economics, Mathematics or Finance. Fluent in English (both oral and written communication) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Client focused Attention to detail / rigor Communication skills - oral & written Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to inspire others & generate people's commitment Ability to anticipate business / strategic evolution Transversal Skills: Education Level: Bachelor Degree or equivalent Experience Level At least 2 years

Hiring Experienced from International BPO KOLKATA MNC BPO Minimum 1-year Exp working In Shift 5 days Working 3lac to 6lac CTC Voice Process/Chat Also WhatsApp cv 9073762039 Anupriya

Must have Min 1+yrs exp as a Team Leader from Voice process Technical Support / Service Desk BPO. Good Team Handling exp from Tech Support Voice process 6 days Working Fluent in English Call 8447780697 send CV monu@creativeindians.com

- Supervise and guide a team of L2 support engineers. - Troubleshoot and resolve hardware issues in printers, PCs, and laptops. - Manage and respond to escalation calls promptly. - 6 days working. Required Candidate profile -At least 1 year of experience in a team lead. -Experience in service desk operations. -ITIL certification ( Preferred). -Call or whatsapp 9387861694 / 8453399504 / 8723051470 / 6002281943

- Supervise and guide a team of L2 support engineers. - Troubleshoot and resolve hardware issues in printers, PCs, and laptops. - Manage and respond to escalation calls promptly. - 6 days working. Required Candidate profile -At least 1 year of experience in a team lead. -Experience in service desk operations. -ITIL certification ( Preferred). -Call or whatsapp 9387861694 / 8453399504 / 8723051470 / 6002281943

Product Manager Digital Payments Job Title : Product Manager – Digital Payments Location : Chennai, Hyderabad, Bangalore Experience : 1-4 Role Summary: Lead the development and optimization of digital payment products, ensuring seamless user experiences, regulatory compliance, and market competitiveness. Key Responsibilities: Define product vision and roadmap for UPI, card payments, and wallet integrations. Collaborate with engineering, design, and compliance teams to deliver features. Conduct market research and user feedback analysis to inform product decisions. Monitor product performance and iterate based on KPIs and customer insights. Ensure alignment with NPCI and RBI guidelines for payment systems. Qualifications: 4–7 years in product management, preferably in fintech or payments. Strong understanding of payment technologies and user flows. Experience with agile methodologies and product lifecycle management. Excellent communication and stakeholder management skills.

Seeking a Product & Behavioral Trainer to equip store staff with product knowledge and customer service skills. Role includes training, assessments, collaboration, and reporting to drive performance and align with company goals. Open to travel. Required Candidate profile •Proven experience in training, preferably in a retail or customer-facing environment •Strong knowledge of product categories, features & market trends •Excellent communication and presentation skills