5 Kpi Design Jobs

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. About The Team The Product team is responsible for driving lead generation and management of leads. We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. The Leadgen - marketing products team focuses exclusively on products that can demonstrate lead generation and drive up engagement, adoption in target segments. This team handles multiple product areas including Blogging, Social Planner, Email Marketing, Chat widget, Affiliate manager, Chat Widget, Template Library, Brand Boards etc. HighLevel is an exciting place to work as it gives adrenaline to build and help our user base. We take care of our team so our team can take care of our users Its never somebody elses job - Take ownership as a company owner We are passionately focussed on adding value for our users We deliver fast using lean principles (Agile framework). We go to market in weeks instead of quarters A good innovative idea always gets tested and we deliver based on feedbacks We embrace that improvement is constant and iterative. Constant Learning Growth graph - You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers We are do-ers and go-getters to achieve team adoptions. The Role Were hiring a Product Manager (PM II) to lead the Social Planner roadmapespecially Social Listening, Analytics, and AI-powered workflows . Social Planner is in a growth stage and already operates at scale, enabling users to create and publish : 9M posts across 350K social accounts . Your mandate: set strategy, raise quality and stability, and accelerate adoption with a clear, metrics-driven plan. Youll identify opportunities (build vs. partner), lead vendor evaluations and POCs, shape user experiences, run discovery with customers, and partner with Engineering, Design, Data, Support, and GTM to deliver outcomes. Youll also mentor Associate PMs and uplevel operating rituals. What Youll Do Own strategy & roadmap: Define a multi-quarter vision for Social Planner (Listening, Analytics, AI content & scheduling), tied to clear business outcomes. Ship end-to-end: Drive discovery ? validation ? launch ? iteration with a high bar for quality, reliability, and usability. Leverage AI & insights: Use analytics and competitive listening to power a smart social calendar, evergreen recycling/re-use, and better brand outcomes. Evaluate partners: Lead vendor assessments and POCs; make crisp build/partner decisions with ROI and speed in mind. Measure what matters: Instrument success, define KPIs, run experiments, analyze funnels, and double-down on winners Increase stability & performance: Reduce top support drivers; improve reliability and publishing success rates. Lead cross-functionally: Align Eng/Design/Data/Support/Marketing with clear specs, priorities, and trade-offs; communicate risks and resourcing needs. Mentor & uplevel: Guide Associate PMs; improve team rituals, documentation quality, and decision velocity. What Success Looks Like (612 Months) Adoption & engagement: + X% active accounts using Social Planner weekly; N% lift in scheduled?published success. Quality & reliability:Y% reduction in top stability/support issues; improved time-to-first-value and content reuse rates. Analytics & listening: Launch enhanced analytics and social listening with N% adoption in target segments. AI impact: Ship AI-assisted calendar/recycling with A/B-verified lifts in creation speed and post performance.(Well finalize specific targets with you based on current baselines.) What Youll Bring (must-haves) 4+ years in product management shipping B2B SaaS at scale (martech, social scheduling, or adjacent content/communications platforms preferred). Proven ability to set strategy and deliver via Agile Framework; strong product sense paired with data-driven decision-making. Experience with analytics, experimentation/A-B testing, and KPI design ; comfortable partnering closely with Data (SQL a plus). Demonstrated cross-functional leadership and crisp communication with technical and non-technical stakeholders. Track record of improving product stability and reducing support tickets through quality and instrumentation. Familiarity with social media scheduling workflows and the metrics that drive organic growth and ROI. Nice to have Vendor integrations and API/platform experience; partner evaluations and POCs. AI/ML-assisted content creation, recommendation, or scheduling. Background in agency workflows or two-sided ecosystems. Hands-on exposure to UX research/wireframing and Agile/Scrum practices. How We Work(what You Can Expect ) We move fast with lean principlesshipping in weeks, not quarters and iterate based on user feedback. Ownership mindset: its never someone elses job. Passion for adding value to users; continuous improvement and learning. A supportive, remote-first culture so our team can best serve our users. Why Should You Join Us At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else&aposs job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company. Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers. Equal Employment Opportunity Information The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. Show more Show less

This role is for one of our clients in the Technology, Information, and Media industry, based in Mumbai. As an Associate Data Visualization Specialist, you will be part of the data & insights team, contributing to creating clear, interactive, and impactful visual stories that drive smarter decisions across the business. You will work collaboratively with large datasets, business users, and technical teams to develop intuitive dashboards and reports. Your role will involve transforming complex data into meaningful insights using tools such as Power BI, Tableau, and Azure Databricks. Your responsibilities will include creating compelling dashboards and visualizations, translating raw data into actionable insights, ensuring visual best practices, and data accuracy. You will also support data transformation tasks, work on big data analysis using Azure Databricks and PySpark, and optimize dashboard performance. Additionally, you will engage with business teams to understand data needs, provide training to non-technical stakeholders, and define success metrics. The ideal candidate should have at least 3 years of experience in data visualization, business intelligence, or analytics, strong proficiency in Power BI and/or Tableau, hands-on experience with Python and PySpark, and familiarity with Azure data tools. Having a curious, self-starter attitude, strong communication skills, and a basic understanding of data governance practices will be advantageous for this role. If you are an analytical thinker with attention to detail and a passion for data storytelling, we encourage you to apply and grow in cloud data and analytics technologies.,

The Splunk ITSI Architect will lead the architecture and strategic implementation of Splunk IT Service Intelligence (ITSI) across complex IT environments. Your role involves designing scalable, highly available solutions, integrating with various IT systems, and optimizing Splunk ITSI's functionality to enhance organizational service management and operational intelligence. You will be responsible for architecting, designing, and implementing comprehensive Splunk ITSI solutions tailored to multi-layered environments including Network, Cloud, On-premises Data Centers, and IoT. Additionally, you will provide technical leadership, collaborate with stakeholders to define monitoring requirements, develop and maintain customized dashboards, and set standards for integrating ITSI with multiple platforms. As the Splunk ITSI Architect, you must ensure scalability, performance optimization, reliability, and high availability of Splunk ITSI across diverse infrastructure environments. Mentoring junior team members and providing extensive knowledge transfer within teams will also be part of your responsibilities. Qualifications for this role include a Bachelor's degree in Computer Science or related field, 10+ years of relevant experience with at least 5 years working with Splunk solutions, and Splunk ITSI Certified Architect strongly preferred. You should have deep technical expertise in Splunk architecture, data ingestion strategies, and experience with integration frameworks and APIs. Strong problem-solving, analytical, leadership, and communication skills are essential for this role. The Splunk ITSI Implementation Expert will execute the deployment, configuration, and continuous improvement of Splunk IT Service Intelligence (ITSI) across integrated environments including Network, Cloud, On-premises Data Centers, and IoT. In this role, you will translate operational requirements into technical configurations, integrate complex data sources, create KPIs, dashboards, and alerts, and ensure efficient operational monitoring. Responsibilities include deploying, configuring, and maintaining Splunk ITSI solutions, translating requirements into effective dashboards and alerts, configuring advanced correlation searches, and performing technical integrations with various IT monitoring tools. You will support ongoing maintenance activities, document technical implementations, and work collaboratively with cross-functional teams. Qualifications for this position include a Bachelor's degree in Computer Science or Information Systems, 6+ years of IT experience with at least 3-4 years hands-on experience with Splunk ITSI, and Splunk ITSI Certified Administrator or Power User strongly preferred. Strong proficiency in Splunk SPL scripting, dashboard creation, event correlation, and communication skills are necessary for this role.,

As an HRBP (Human Resources Business Partner) / Senior HR Manager at our organization based in Indore, you will play a crucial role in shaping the HR landscape by leveraging your 8-10 years of experience and relevant qualifications such as MBA, BBA, and other HR-related certifications. Reporting directly to the Director, you will lead the strategic HR planning process, focusing specifically on the IT industry while aligning HR strategies with business objectives and IT-specific workforce needs. Your primary responsibilities will revolve around designing HR processes from scratch, reconstructing existing processes, and creating SOPs to streamline operational workflows and ensure compliance. You will be instrumental in developing Key Result Areas (KRAs) and Key Performance Indicators (KPIs) for all departments, enabling clear performance metrics and accountability across the organization. Moreover, you will be tasked with revamping the organizational hierarchy, establishing clear reporting lines, designing effective performance review systems, and developing HR dashboards to provide real-time insights into critical HR metrics. Your analytical skills will also be put to use in conducting detailed employee turnover analysis and proposing retention strategies to enhance engagement and reduce turnover rates. This is a full-time position that requires you to work from the office during day shifts. In return, we offer benefits such as health insurance and Provident Fund to support your well-being. If you are ready to take on this challenging yet rewarding role, we look forward to welcoming you to our dynamic team in Indore.,

As an HRBP (Human Resources Business Partner) / Senior HR Manager at our organization located in Indore, you will be responsible for spearheading various HR initiatives tailored to the IT industry. With a requirement of an MBA, BBA, or other HR-related certifications and a solid experience of 8-10 years, you will have the opportunity to make a significant impact on our HR processes. Your primary responsibilities will revolve around designing and implementing HR processes from scratch, ensuring a comprehensive framework that addresses current gaps while enhancing operational efficiency. You will lead strategic HR planning focused on the IT sector, aligning HR strategies with business objectives and the specific workforce needs of the IT industry. Additionally, you will be tasked with reconstructing existing HR processes such as recruitment, onboarding, employee engagement, and talent management to better align with our organizational goals. Creating and executing Standard Operating Procedures (SOPs) for all HR functions will be crucial in ensuring smooth operational workflows and compliance with regulations. You will play a key role in developing Key Result Areas (KRAs) and Key Performance Indicators (KPIs) for all departments, establishing clear performance metrics and accountability for each employee. Redesigning the organizational hierarchy to streamline reporting lines and career progression pathways will also be part of your responsibilities. Moreover, you will be responsible for creating an effective performance review system that incorporates feedback mechanisms from junior to senior positions, ensuring a holistic evaluation process. Developing HR dashboards to provide real-time insights into critical HR metrics will enable data-driven decision-making and tracking of key performance indicators. Furthermore, you will conduct detailed analyses of employee turnover and propose strategies to improve retention and engagement across the organization. This role is a full-time position with benefits including health insurance and Provident Fund, operating in a day shift at our office location in Indore.,