6 Kpi Delivery Jobs

The Delivery Leader, Operations will be responsible for managing the service delivery for a domestic customer. You will need to bring extraordinary focus and expertise in designing, implementing, and scaling a dynamic operation and organization that is customer-centric. Your role will also involve focusing on team growth, well-being, and operational rigor. We are seeking a dynamic people leader who can understand the bigger picture, balancing strategic vision and thought leadership with execution excellence. Your profile should include 12+ years of operations experience within a BPO/Contact Centre, with recent years dedicated to managing and running operations. You should have expertise in Operations, KPI Delivery, and Client Management. A successful track record in growing and inspiring large teams is essential, along with the ability to select, attract, motivate, retain, and develop leaders and team members. You should have experience in improving performance against quality, efficiency, and effectiveness metrics, meeting or exceeding contractual service level performance requirements, managing P&L, driving performance, and growing businesses. Experience with a matrix-driven organization and building strong relationships with stakeholders is important. Additionally, strong internal client-facing skills with excellent communication, negotiation, and conflict management abilities are necessary. Analytical acumen and the ability to streamline complex processes will be advantageous. This is a full-time, permanent position with benefits including Provident Fund and a yearly bonus. The work schedule will involve day and morning shifts. Applicants are required to be comfortable with a 6-day workweek and the Vadodara location. Experience in the Banking domain is preferred. The work location is in person.,

As a Regional Logistics Manager, you will be responsible for overseeing end-to-end operations across key regions with a focus on bold execution and strategic vision. In this role, you will have the opportunity to deep dive into activities and drive operations based on systematic processes, enabling you to upgrade your skills and grow at a faster pace within our fast-growing company. Your primary responsibilities will include leading and managing logistics operations across multiple cities/states, driving cost-effective transportation, warehousing, and distribution strategies, ensuring SLA adherence, operational excellence, and KPI delivery. Additionally, you will oversee team performance, provide training, and implement ground-level processes while coordinating with clients, vendors, and internal teams for seamless execution. To excel in this role, you should possess a strong ability to review depot activities on a daily basis with your team, implement standard processes effectively on the ground, and have a minimum of 10-15 years of experience in logistics/supply chain operations (3PL preferred). Strong team management skills, cross-functional leadership abilities, and experience in handling floor operations of a 1 lac sq. warehouse with high throughput are essential. Hands-on experience with warehouse and fleet operations, exposure to system-driven, tech-integrated logistics environments, and a willingness to travel regionally are also required. In return, we offer absolute clarity on work expectations, a number-based appraisal system, and a superb growth opportunity as our company is set to grow 10X in the next 4 years. You will be part of a stable company with well-defined procedures, a strong track record of growth, and pan-India operations that provide scope for gaining diverse experience in various geographies. Moreover, you will enjoy job security with a cash-rich, well-funded company listed on NSE with a market cap of 600 Crores, a professional work culture, and a learning environment focused on skillset upgrading and organizational growth. This is a full-time position with benefits including provided food, Provident Fund, yearly bonus, and a day shift schedule. As part of the application process, please provide details on your current CTC, expected CTC, and notice period. Join us as a Regional Logistics Manager and be a part of our dynamic team driving operational excellence and growth across diverse regions.,

Job Responsibilities: 12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operations. Expertise in Operations, KPI Delivery & Client Management Successful track record in growing and inspiring large teams with proven ability to select attract motivate, retain and develop leaders and team members. Successful track record of improving performance against quality, efficiency and effectiveness metrics and meeting/exceeding contractual service level performance requirements. Experience of managing P&L driving performance and growing businesses Experience with a matrix driven organization. Proven track record of building strong relationships with stakeholders. Strong internal client-facing skills with excellent communication, negotiation and conflict management skills. Analytical acumen and the ability to streamline complex processes Manage P&L of the business operations including the development and execution of the overall business strategy. Drive operational improvements for business vertical including optimizing resource allocation across teams measuring progress against business goals. Manage a large high performance global team. Improve organizational efficiencies build scalable business processes and infrastructure. Help align delivery capability to pipeline demand. Design and run scaled operations with a data-oriented approach. Provide vision and leadership for business. Build strategy aligned with the growth objectives. Lead cross-functional strategic planning activities to plan budgets, expansion plans and operational plans (service design, operations costs, hiring etc.). Support business growth by collaborating with Sales & marketing across Contact Person- Hemalatha Contact Number- 9940182262 Email- hemalatha@gojobs.biz

The roles exist to build a talent pool for attrition in different functions and role responsibilities will include delivering on the roles allocated as part of the Trainee stint. Main Accountabilities: Obtain understanding on Bunge processes & Procedures Adhere to the stint plan for the period of traineeship Deliver as per the KPIs during On Job Training Acquire Business Acumen and understand interdependency within the functions. Post completion of 6 months acquire roles within the respective function with clear measurable Transition from Campus to Corporate by understanding the Ways of working Agility to learn and get absorbed in different functions Knowledge and Skills: Behavior: Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical: 100% Adherence to Stint Plans 100% Attendance in office (excluding leave) during Traineeship Quarterly Reviews for feedback Document & Self Assessment using KTI Tool Education & Experience: Master s Degree in the required stream.

The roles exist to build a talent pool for attrition in different functions and role responsibilities will include delivering on the roles allocated as part of the Trainee stint. Main Accountabilities: Obtain understanding on Bunge processes & Procedures Adhere to the stint plan for the period of traineeship Deliver as per the KPIs during On Job Training Acquire Business Acumen and understand interdependency within the functions. Post completion of 6 months acquire roles within the respective function with clear measurable Transition from Campus to Corporate by understanding the Ways of working Agility to learn and get absorbed in different functions Knowledge and Skills: Behavior: Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical: 100% Adherence to Stint Plans 100% Attendance in office (excluding leave) during Traineeship Quarterly Reviews for feedback Document & Self Assessment using KTI Tool Education & Experience: Master s Degree in the required stream.

Should be able to manage a large team and be responsible to deliver client-mandated KPIs that include TAT and accuracy People management, workforce planning, shrinkage/absenteeism management, attrition management, and people development Compliance to internal and external audit requirements Ensure timely update of incentive and NSA Data analysis, client management Effective communication Should be able to handle high-pressure operations team