504 Kpi Analysis Jobs - Page 3

About Business line/Function: CIB Client Management IT has a focus on developing and maintaining applications which provides services to Client Lifecycle management, Due Diligence /KYC and Referential Operations teams and business users. Application landscape includes projects that are a mix of established, under transition and completely new platforms. Agile and DevSecOps pract Position Purpose Senior Business Analyst would play a crucial role in bridging the gap between business objectives and technical solutions. This position would be responsible for driving business analysis, requirements gathering and process improvement initiatives for the Know Your Customer (KYC) and due diligence fu...

We are seeking a highly skilled 5G Core Expert to join our dynamic team, driving the design, optimization, and support of cutting-edge Nokia 5G core networks. This role focuses on delivering exceptional network performance, resolving complex technical challenges, and collaborating with cross-functional teams to enhance Nokias 5G solutions. The ideal candidate will bring deep expertise in 5G Core architecture, protocols, and KPI optimization, with a customer-facing mindset and hands-on experience in network troubleshooting and capacity planning. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Optimize 5G Core KPIs, identify bottlenecks, and perform E2E trace analysis using tools (e.g., Wiresh...

Role Overview: As a Customer Service Team Lead at Palmonas, you will be responsible for leading a young and dynamic customer service team. Your main goal will be to ensure exceptional customer experience by providing quick and empathetic resolutions. Additionally, you will play a key role in driving team performance through coaching, tracking, analyzing, and improving customer service KPIs. Key Responsibilities: - Lead and mentor a team of customer service executives to deliver high-quality service. - Handle escalations efficiently and provide empathetic resolutions to customer issues. - Track, analyze, and improve customer service Key Performance Indicators (KPIs) to enhance team performanc...

As the bridge between the products and the market, your role is crucial in researching, strategizing, and executing powerful marketing campaigns to amplify the voice of our products. From crafting positioning to designing promotions, you will be responsible for shaping how the world perceives our product. - Deep-dive into product features, customer needs, and market trends. - Craft compelling positioning, messaging, and go-to-market strategies. - Design and execute creative campaigns across digital and offline channels. - Leverage tools, platforms, and insights to maximize campaign impact. - Collaborate with design & content teams to create posts, collaterals, and brand stories. - Work close...

As a Digital Marketing Manager, your role will involve developing, implementing, tracking, and optimizing digital marketing campaigns across various digital channels. Depending on your previous experiences, designations, roles, educational qualifications, and understanding of live industry projects, your designation may range from Assistant Manager to General Manager. Key Responsibilities: - Plan and execute web, SEO/SMO, marketing database, email, social media, and display advertising campaigns - Design, build, and maintain a strong social media presence - Measure and report the performance of all digital marketing campaigns, and assess them against goals such as ROI and KPIs - Identify tre...

As a Digital Marketing Manager at I Cap Financial Services, you will be responsible for planning, executing, and optimizing Google Ads and Meta Ads campaigns to drive performance marketing strategies for finance and lifestyle brands. You will track and analyze KPIs and user engagement metrics to ensure campaign success. Your role will also involve designing and implementing social media strategies to increase brand awareness and engagement. You will oversee daily content creation, scheduling, and audience interaction on various social media platforms. Additionally, you will coordinate with design and content teams to create visually appealing, brand-aligned campaigns. In terms of website and...

Hello Job Seekers, Greetings from Shining Stars ITPL! We are looking for an experienced and target-driven Sales Team Leader to supervise, mentor, and guide a team of sales executives. The ideal candidate should have proven sales leadership experience, strong communication skills, and the ability to drive conversions effectively. Job Description Job Profile: Sales Team Leader Location: Gurugram Salary: Upto 6 LPA Experience: Overall Minimum 3 years of experience and 1 team lead Working Days: 6 Days Working Process: Sales (Outbound/Tele-Sales/B2C/B2B depending on company) Qualification : Any UG or Graduate Key Responsibilities: Lead, manage, and motivate a team of sales executives to achieve d...

This role is ideal for a junior finance professional seeking to build a strong foundation in governance, taxation, compliance and financial processes. You will work closely with the Manager Finance Governance & Planning , external consultants and internal teams to ensure timely filings, accurate documentation and strong internal controls. The position is suited for someone who is detail-oriented, organised, eager to learn , and looking to build a long-term career in finance governance and corporate compliance. Job Description A. Governance & Compliance Assist in maintaining statutory compliance calendars and ensuring timely GST, TDS, Income Tax, ROC, STPI and payroll-related filings. Coordin...

HR Manager required with strong expertise in employee retention, KPI definition and tracking, HR operations, engagement programs, and compliance. Excellent communication, data analysis, and stakeholder management skills mandatory.

General Summary: We are seeking an experienced Windows Driver Developer to join our team and contribute to GNSS driver development for Windows-on-Snapdragon platforms. This role requires strong expertise in UMDF-based Windows driver development , along with the ability to leverage Python for data analysis and related use case development . Youll work on cutting-edge Windows-on-Snapdragon technology, bridging driver development with AI-driven automation . This is an opportunity to innovate at the intersection of embedded systems and modern AI workflows. The ideal candidate will have a deep understanding of Windows OS internals , kernel-level programming , and performance optimization across m...

As a Customer Service Leader Sales Coordination at MEF Tech Support Private Limited in Coimbatore, India, you will be responsible for overseeing the Sales Coordination team to ensure efficient order processing and top-notch customer service. Utilizing your strong leadership skills and expertise in SAP and Oracle ERP systems, you will play a crucial role in maintaining smooth operations and fostering collaboration across MEF's international offices. Key Responsibilities: - Lead, supervise, and mentor the Sales Coordination team to ensure timely and accurate processing of customer orders and inquiries via SAP and Oracle ERP. - Manage day-to-day operations to uphold exceptional customer service...

You will be joining AISATS as a Senior Manager in the Strategic Finance department, based in Gurgaon. Reporting to the Head of Finance/CFO, your main responsibility will be to drive financial strategy, business planning, and performance management across AISATS operations. Role Overview: - You will lead long-term financial planning and forecasting aligned with business objectives. - Develop financial models to evaluate new business opportunities, partnerships, and capital investments. - Analyze financial and operational KPIs to identify trends, risks, and opportunities. - Partner with business units to drive cost optimization and revenue enhancement initiatives. - Oversee annual budgeting an...

As a Deputy Manager/Manager in the B2B Onboarding (policy issuance) function based in Noida, you will be reporting to the AVP- Operations Team Policy Onboarding. Your role will involve overseeing the Policy Issuance process for B2B Group Business within the insurance company. Your attention to detail and experience will be crucial in leading and managing the end-to-end policy issuance process efficiently and in compliance with regulatory standards. You will play a key role in optimizing processes, implementing technology solutions, and ensuring timely and accurate policy delivery to customers. **Key Responsibilities:** - Oversee the entire policy issuance lifecycle, including scrutiny of app...

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Rotational Shift Required Candidate profile At least 1-2 years of experience in a chat support role focused on quick resolution. Proficiency in using chat software and CRM tools. Strong command of written English Qualification -Min Graduate Perks and benefits Health Insurance

Years of experience 3 to 4years Must have Advance SQL Knowledge Python Intermediate Knowledge Dash boarding Product performance analysis/KPIs/Metrics Stakeholder Management Good business acumen Good Communication skills Good to have JIRA model of working

Responsibilities Contract review and Post Audit comparison with prior performance. Connecting with Sales team to have better understanding of markets and KPIs driving the markets. Providing Commentary on prior Contract performance and suggest measures to improve performance. Understanding requirements of the business and delivering contract review decisions in time. Identifying Risks & Opportunity areas within the contract management cycle. Partnering with Sales team for better and profitable long-term contracts. Support transformation agenda. Support in business adhocs. Experience in using Planning & Dashboard systems & tools. Qualifications Graduation with 3-6 years of overall work experie...

Job Overview: As the Product Support Head , you will lead Cloud angles customer success, technical support, and product reliability functions . You'll be responsible for ensuring that our enterprise clients experience exceptional uptime, issue resolution, and value realization from our Deep Tech platforms. This is a strategic leadership role that requires a deep understanding of SaaS support models, AI-driven platforms, and enterprise customer experience . You'll build and scale the support organization across L1L3 , define SLAs, and drive continuous improvement in customer satisfaction and platform stability. Data & AI Dangles Dangles our data engineering and observability platform that con...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Call or WhatsApp@8447354810 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at Shivam.upadhyay@ienergizer.com . For queries, reach out to HR Shivam on 8447354810 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Stron...

Oversees HR strategy, talent acquisition, performance management, employee engagement, compliance, HR automation, training, career development, employee relations, benefits, and data-driven HR reporting to support organizational goals. Provident fund Health insurance

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Call or WhatsApp@ 7678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at shobha.k@ienergizer.com . For queries, reach out to HR Shobha on 9711881552 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong time...

Role Overview: You will be the Senior Manager Customer Marketing as a part of the sales Development team in Mumbai. Your main responsibility will be to lead customer marketing strategy focusing on offline channels and develop Trade Marketing plans for Littles, Lacto, and other advertised brands by collaborating with the sales and marketing team. Your role will involve developing Consumer/shopper decision trees and tools to impact brand execution instore across the Channels of General Trade Chemist, General Trade Relevant non Chemist, Modern Trade, Supermarket, and enhance brand presence across key retail partners to achieve targets for the brands handled. Additionally, you will drive market ...

Senior Data Engineering Manager / Director will own end-to-end data onboarding function within SaaS platform for self-storage industry. scaling the data eng & migration frameworks that enable properties PMS systems into Hummingbird. Required Candidate profile data migration pipeline from PMS Hummingbird onboarding teams, Product, Engineering and Sales teams to design repeatable onboarding playbooks for PMS migrations.

Role: AGM -DGM Corporate HR Exp 12+Years Location- Sector 44 Gurugram Role & responsibilities: 1. HR Planning, Budgeting, Forecasting of Multiple Business Verticals and Laid down AOP of business & Operating plans 2. Provide Strategic direction for setting up the HR function in line with the organizational business plans and facilitate the execution of organizational HR plans and policies. 3. Ensure Competitive positioning of group in the talent market by regularly updating the organizations positioning through conducting regular benchmark exercises, periodic review of organization structure, lines of control and delegation of authority. 4. Ensure availability of critical skill sets and compe...

Description: Tele Leader NOTE : Kindly mention my name " NIVETHA " in the entry form or interview form and give me the call once you reach the office. Company : Casagrand Builder Private Limited Location : Chennai, Tamil Nadu, India Experience : 4 - 8 years Preference: Female & Male candidates Working Hours: General shift Language preferred : Telugu, Tamil, Kannada, Hindi Contact Person : Nivetha HR (7418332502) Role & responsibilities Should be flexible towards rotational shifts, Extensions, and weekend working Achieve Daily, weekly, and monthly set Targets for the team. Should achieve 6500 calls per month per agent (dialed) & 100% achievement on allocation target To achieve a minimum of 80...