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3.0 - 6.0 years

6 - 10 Lacs

Thane, Bhiwandi, Navi Mumbai

Work from Office

Role & responsibilities - Manage quarterly & annual PMS cycles via HRMS - Act as PMS system owner handle updates, testing & issue resolution - Work with managers & leadership to ensure smooth execution - Analyze performance data for promotions, development, and succession planning - Facilitate talent calibration and follow-ups - Drive PMS improvements & employee communication Preferred candidate profile An MBA HR with 3+ years of experience, having handled at least 1 PMS Cycle under supervision of an HR Leader / Manager, and has conceptual clarity about Performance Management System. Ability to implement PMS on technology platform will be an add on advantage.

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3.0 - 8.0 years

3 - 5 Lacs

Noida

Work from Office

We are looking for a Candidate who plan, execute, and optimize paid marketing campaigns across digital platforms. This role requires a expertise in managing Google Ads, Meta Ads, LinkedIn Ads, and other performance-driven marketing channels.

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3.0 - 8.0 years

5 - 10 Lacs

Noida

Work from Office

4G RAN OSS KPI optimization 5G RAN OSS KPI optimization Post launch optimization experience Required Candidate profile Accessibility, Retainability KPI analysis & improvement experience Load balancing, Throughput improvement experience etc. Ericsson vendor experience is added advantage. Tools: NetAn, BI etc

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10.0 - 14.0 years

0 Lacs

maharashtra

On-site

As a Senior Business Analyst at BNP Paribas, you will play a crucial role in bridging the gap between business objectives and technical solutions. Your primary responsibility will be to drive business analysis, requirements gathering, and process improvement initiatives for the Know Your Customer (KYC) and due diligence functions within the organization. You will be translating business requirements into functional specifications that can be understood by both technical teams and non-technical stakeholders. Your role will ensure that KYC processes are efficient, compliant, and aligned with regulatory standards by leveraging Agile methodologies, Behavior-Driven Development (BDD), and automation testing strategies. This position will require you to work in a globally distributed organization. Your responsibilities will include leading the collection and documentation of business requirements for KYC, due diligence processes, and Tax and Regulations. You will collaborate with stakeholders from Operations, Front office, Compliance, or IT, conduct interviews/workshops to understand their needs, and translate them into Business Requirement Documents (BRD) and functional specifications. You will develop a deep understanding of business needs through data analysis, market trends, and conduct gap analysis and process mapping to identify areas for improvement. Additionally, you will take ownership of feasibility studies, design solutions in line with requirements and architecture best practices, conduct demos, proposal development, and represent in architectural committees. Your role will involve building delivery plans, defining EPICs, breaking them down into user stories, and writing acceptance criteria using tools like Gherkin. You will act as the primary liaison between business users, IT teams, and external vendors. It will be essential to ensure that Agile principles and practices are adhered to within the project team. You will lead automation efforts and guide teams to align with a shift-left and shift-right strategy by encouraging a mindset for automation first to reduce manual efforts. Collaboration with QA teams to ensure comprehensive test coverage using automation tools will be crucial. Overseeing User Acceptance Testing (UAT) processes to ensure solutions meet business requirements and quality standards will also be part of your responsibilities. Your role will involve managing the change process to minimize disruption and ensure successful adoption of new features. Defining Key Performance Indicators (KPIs) and using insights driven by KPI analysis to drive continuous improvement will be key. Additionally, you will be responsible for the level-up of team members on KYC functional skills, IT best practices, and assisting junior or new joiners in their growth. Mandatory skills for this role include proven experience as a Senior Business Analyst in designing and implementing complex systems with workflow and data flows between multiple modules. You should have strong analytical and process management skills, along with a good understanding of technical infrastructure and data governance. Excellent communication and interpersonal skills are essential, along with the ability to articulate complex processes into a simplified manner for diverse audiences. Hands-on experience with Automated Testing Tools like Cucumber, BDD tools like Gherkin, and API definition tools like Swagger is required. Proficiency in SQL, PL/SQL, and creating Functional Specification Documents (FSD) and BRDs specific to APIs is also necessary. Nice to have skills include experience in KYC Applications, specifically Fenergo application, and knowledge of BPMN tools like Camunda. This position requires a Bachelor's Degree or equivalent with at least 10 years of experience in a similar role. If you are looking to join a dynamic team in a globally recognized organization, this role at BNP Paribas could be the right fit for you.,

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2.0 - 7.0 years

20 - 25 Lacs

Pune

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Hiring for FPA Analyst with leading MNC. Designation: Analyst -FPA Exp: 2+ yrs to 8 yrs Location: Pune (Kharadi) Work Mode ; Work from Office Please Note: Global Exposure is mandatory. What You Will Do: Analyze trends including volume and pricing and provide insights to the divisional teams on Key performance metrics Coordinate monthly close and forecast activities, including communicating guidance, facilitating system loads, analyzing results Salles/ Gross profit & SG&A), and preparing content for financial reviews with senior leadership Perform Operation income reconciliation from Forecast to Actuals Prepare Daily sales variance vs forecast to arrive at month end finish estimates Vs forecast Primary owner of developing a driver-based 50/50 forecast Preferred Qualifications: CA/ CMA Qualified (Only) Financial planning and analysis experience Ability to translate financial analysis into insights and action plans Ability to identify key metrics critical to business performance and provide easily understood and actionable management reporting Strong analytical, critical thinking and problem-solving skills

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3.0 - 7.0 years

4 - 6 Lacs

Noida

Hybrid

Role & responsibilities The successful candidate will be responsible for analyzing, optimizing, and improving the performance of LTE networks. The LTE Optimization Engineer will work closely with the network engineering and operations teams to ensure the network performs efficiently and meets key performance indicators (KPIs) . Key Responsibilities: Network Performance Optimization: Analyze and optimize 2G/3G/4G network performance and KPIs analysis . Identify network issues (e.g., call drops, poor data throughput) and propose solutions for improvement. Optimize key network parameters such as RSRP, RSRQ, SINR , etc., for better coverage and quality. Troubleshooting & Problem Solving: Perform root cause analysis for network performance issues, including handover failures , coverage issues , and capacity constraints . Work with other teams to resolve issues and improve the overall customer experience. Network Configuration & Tuning: Optimize radio parameters to meet the specific requirements of the region, including radio access parameters and interference management . Implement network tuning strategies to enhance data throughput and network reliability . Report Generation & Documentation: Prepare and present detailed reports on network performance and optimization recommendations to management. Document the procedures, solutions, and results from the optimization efforts for future reference. Collaboration: Collaborate with other network engineers and cross-functional teams to implement optimization solutions. Liaise with vendors and other stakeholders to apply best practices and new technologies to optimize LTE network performance. Preferred candidate profile

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5.0 - 10.0 years

8 - 12 Lacs

Pune

Work from Office

Role & responsibilities - Develop and implement MIS systems to support sales operations and decision-making processes - Analyze sales data and provide insights to improve sales performance - Monitor and report on key performance indicators (KPIs) to track sales team performance - Collaborate with sales managers to identify areas for improvement and implement solutions - Train sales team members on how to use MIS systems effectively - Ensure data accuracy and integrity in the MIS systems - Stay up-to-date on industry trends and best practices in MIS management - Manage a team of MIS analysts and provide guidance and support as needed Preferred candidate profile - Bachelor's degree in Business Administration, Information Technology, or related field - Minimum of 10 years of experience in MIS management in a sales environment - Strong analytical and problem-solving skills - Excellent communication and leadership abilities - Proficiency in MIS software and tools - Ability to work under pressure and meet tight deadlines - Certification in MIS or related field is a plus

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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

As a member of our team at Wiz91, you will play a crucial role in the planning and execution of various digital marketing strategies. Your responsibilities will include overseeing SEO/SEM, marketing database, email, social media, and display advertising campaigns. You will be tasked with designing, developing, and managing our social media presence to engage our audience effectively. Monitoring and evaluating the performance of all digital marketing initiatives against predefined goals such as ROI and KPIs will be a key aspect of your role. You will be expected to identify emerging trends and insights, optimizing campaign performance and expenditure based on these findings. Your innovative thinking will be essential in creating and implementing new growth strategies to drive the business forward. We encourage a collaborative approach within our team, working closely with internal departments to streamline processes and enhance user experience. Leveraging your strong analytical skills, you will be responsible for assessing the end-to-end customer journey across various touchpoints, optimizing conversion points, and user funnels for maximum efficiency. Furthermore, your role will involve liaising with external agencies and vendor partners to ensure seamless execution of marketing campaigns. Staying updated on the latest industry technologies and trends will be crucial, as you provide strategic insights and recommendations for their implementation when beneficial. If you are a dynamic individual with 1 to 2 years of experience in digital marketing, we invite you to apply for this full-time position based in Indore. Join us in our commitment to excellence and drive towards achieving the highest standards of quality in all our endeavors. To apply, please submit your resume to info@wiz91.com and embark on a rewarding journey with us at Wiz91.,

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5.0 - 10.0 years

5 - 15 Lacs

Noida

Work from Office

Role & responsibilities The Network Engineer performs design, optimization, and audit of a network to meet the customer requirements. The role is focused on executing design, audit and optimization services, where the network engineer is responsible for part of the solution and part of the service process. The Network Engineer is responsible to upkeep time, performance, and quality according to Ericsson requirements and Customer contract. Roles and Responsibilities Accountable for day-to-day delivery of the assigned project towards the MA. Responsible for Nomination & Planning Activities. Work with market area teams to execute the delivery plans in a time bound manner. Candidate should be able to understand the customer queries & proactively act on the same. Interact with internal and external stakeholders for delivery execution. Analyze EPC/5GC CORE & IMS Core network performance and investigate the root cause(s) of performance degradations, Perform on demand analysis on specific issues (new performance degradation, customer complaint/s). Provide recommendations to the customer to solve the identified issues (IMS or EPC equipment parameter tuning with targeted value), Analyze, develop, and create new KPIs, counters, dashboards to complement our solution by added value use cases answering to the major issues that could face a customer, Assist customers team in enriching solution with new use cases. Suggest enhancements for tools with specific KPIs and new dashboards in a Big Data and virtualized environment, Perform workshops to transfer telecom knowledge and/or knowledge about new features/ solutions to customers team, Provide technical advice and support to customers and other teams in network, Participate to customer presentation to expose the findings and recommendations from the analysis. Preferred candidate profile Deep knowledge in Packet CORE architecture, especially in 5GC & EPC Packet Core. Should have minimum 6-8 Years experience on network optimization and planning for 4G (EPC) Packet Core networks and 5G Core is also preferred. Good knowledge of LTE, VoLTE, VoWiFI, Roaming and handover signaling flows and network configurations in Packet Core. Understanding of performance management counters and events. Experience in defining key performance indicators (KPIs) and establishing thresholds. Ensure that KPIs are met according to SLA and share recommendations to improve network quality issues. Experience in KPI analysis, correlation and troubleshooting capabilities. Define KPIs dashboard, custom reporting tailored to the customer need. Evaluate the impact of the KPI deviation and provide support in critical and emergency cases. Knowledge of network performance monitoring tools e.g. ITK, EPP, ENIQ, ENM, S-KPI, Cisco Prime, etc.) and implementing/scheduling automated performance reporting. 5G SA or NSA experience is desirable. Knowledge of E2E network architecture Should have Multi Technology (LTE, 5GC) Optimization Skills on Ericsson equipment's. Should have very good knowledge on Multi Tech Functionality, KPIs & tuning. Hands on Experience w.r.t 3G,4G&5G KPIs Tuning & Optimization. Good understanding of Ericsson 3G,4G& 5G Parameters, Features & Counters. Should have very good experience on Performance Tools, ITK, ENM, ENIQ, S-KPI, Cisco Prime etc Should be familiar in trace analysis. Initially for 5/6 months complete WFO all 5 days. Location - Noida Only Kindly share your Profile - Kavita.mawri@ericsson.com

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12.0 - 15.0 years

13 - 20 Lacs

Pune

Work from Office

Job Summary: We are seeking a seasoned and strategic Service & Support Head to lead our service delivery and support operations at Nexapp Technologies. The ideal candidate will be responsible for ensuring exceptional project execution, client satisfaction, team leadership, and operational efficiency across our SD-WAN, IoT, and network infrastructure services. Key Responsibilities: Lead the Service Delivery & Support function across multiple client projects and engagements. Manage end-to-end project execution: planning, resource allocation, timelines, budget, and stakeholder communication. Monitor and enhance customer satisfaction and SLAs through proactive support strategies. Optimize internal support processes to improve TAT, productivity, and escalation handling. Drive cross-functional collaboration with Sales, Product, and Engineering teams. Lead service improvement initiatives and develop scalable delivery frameworks. Build and nurture a high-performing support team, including recruitment, training, and performance management. Develop and manage vendor and client relationships, contracts, and compliance. Implement and maintain reporting structures, KPIs, dashboards, and operational reviews. Ensure projects are delivered on time, within scope and budget, and meet quality benchmarks. Requirements Minimum 12 years of experience in Service Delivery, Technical Support, or IT Project Management, preferably in Networking/SD-WAN domains. Proven ability to lead service teams and complex projects. Strong background in network technologies, especially last-mile connectivity and enterprise network solutions. Excellent communication, leadership, analytical, and problem-solving skills. Solid understanding of ITIL, SLA governance, project lifecycle management, and operational strategy. Proficiency in tools like Microsoft Office, project tracking software, and CRM platforms. PMP/PRINCE2 certification is a plus

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4.0 - 9.0 years

6 - 9 Lacs

Pune

Work from Office

Ansa Preprocessing / Meta post processing skill Mandatory Lsdyna Postprocessing , Debugging and Technical skills Independently work with client requirements ,Review results ,Prepare reports & suggest with modifications /Suggestions wherever required ,Good understanding mindset to corelate physical tests with CAE working model. Have seating load case experience Fmvss207/210 ,Fmvss225 /Luggage retention/ Seat arm moment strength , Seat building technique Full vehicle load case setup, Runnable deck preparations, debug and prepare Report - Full frontal ,ODB barrier ,Side pole, MDB pole ,Roof crush FMVSS /IIHS , Slow speed impact , Part581 load cases ,Occupant load cases ,Dummy injuries . Seat on body strength Analysis Load case - Bolt failure, Body strength, Weld failure predictions. Ansa Preprocessing / Meta post processing skill. Mandatory Lsdyna Postprocessing , Debugging and Technical skills

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14.0 - 20.0 years

30 - 45 Lacs

Barnala

Work from Office

Role & responsibilities Preferred candidates who have worked with Japanese manufacturing companies. Job profile as below: Strategy: Providing direction to achieve the desired long-term and short-term objectives Develop strategies to identify areas within the manufacturing process to utilize cost-saving opportunities including reducing waste, optimizing energy consumption, or streamlining production processes. Monitor manufacturing performance against yield targets related to production volume and product quality and ensure variations from targets are promptly addressed. Conduct root cause analysis to identify issues affecting yield and implement corrective actions. Explore opportunities to automate repetitive tasks within the manufacturing process which can improve productivity and reduce labor costs. Operations Executing the strategies to achieve the business goals Operations: Executing the strategies to achieve the business goals Implement strategies to improve operational efficiency, such as minimizing machine downtime, optimizing resource allocation, and reducing material waste to save cost. Develop and maintain standardized operating procedures for manufacturing processes to help ensure consistency and reduce variability. Utilize data analysis and reporting tools to monitor KPIs, identify trends, and make data-driven decisions to improve manufacturing processes. Establish and maintain rigorous quality control measures to ensure that yarn production consistently meets or exceeds industry standards and customer expectations Preferred candidate profile Key Performance Indicators Cost Savings Adherence to yield targets Process Automation and Improvement Rate Process Standardization Rate Qualifications: BE/B.Tech in mechanical, textile, industrial engineering, or a related discipline MBA/ MS/ Masters in Operations, Supply Chain, or any other related field Skills and Competencies: Extensive experience in leadership positions in manufacturing operations Certifications in Six Sigma, TQM, lean manufacturing etc. Skills and Competencies Strong leadership skills Effective analytical & problem-solving skills Excellent communication & interpersonal skills Proficiency in project management methodologies A deep understanding of manufacturing processes and machinery Experience in managing and driving change initiatives

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5.0 - 10.0 years

5 - 8 Lacs

Gurugram

Work from Office

Industrial Engineering (Projects) Job Role & Responsibilities: Review and Negotiates Real Estate Contract Terms Manage Facility Projects Manage Construction Process Conduct Vendor/Contractor Research Manage Budgets and Finances Maintain Compliance Assist in Facilities Audits and Inspections Supervises Facility Maintenance and Housekeeping Operations Skills & Knowledge Requirements: Demonstrates an in-depth knowledge of construction, vendor development & management, real estate industry trends and compliance, technical knowledge of standards setting, Evaluates new or improved processes, procedures, methods, tools, equipment, and technology; understands the impact of emerging trends on operations. Demonstrates a good knowledge of supply chain operations especially small package operations. Strong organizational and attention to details Experience in project planning and performance tracking. Excellent communication, planning & negotiation skills Good financial understanding Excellent Email Etiquette, written and oral communication skills Good knowledge of Legal, regulatory and compliance as applied to real estate & construction Flexible to travel based on job requirements Computer skills should include advanced knowledge of Excel, proficiency in PowerPoint, Word, and web capabilities Good Knowledge & utilization of AutoCAD software Educational Qualifications: Bachelors Degree in Engineering (preferred) Bachelors Degree in Architecture An MBA is a plus as well as any professional designations in real estate, project management Relevant Experience: 4 to 5 years of relevant experience in courier express industry managing real estate & facility projects

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3.0 - 8.0 years

3 - 5 Lacs

Chennai

Work from Office

Hiring for Collection Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

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5.0 - 10.0 years

6 - 7 Lacs

Bengaluru

Work from Office

Shift: Night Shift Job description Team Lead is a supervisor who will be assigned a team of associates to coach and lead towards achieving client goals. Plan Schedule SLAs (Service Level Agreements) timely and efficient execution Study and understand data and make data driven decisions to drive performance Maintain and discuss Plans of Action with agents to ensure smooth functioning and meet target Goals Set goals and targets, discuss with team and mobilize resources with a POA (Plan of Action) towards outperformance Conduct complete breakdown analysis on process failures, re-engineer work strategy, functions for better results Set Long term and Short term goals, work out required staffing, training needs, Quality requirements to achieve goals Monitor chats from a holistic perspective, which includes maintaining quality, basic language and product level monitoring and share feedback with agents Plan and carry out coaching conversations with team members to help them improve performance Able to lead Client calls/Calibrations Job Responsibilities Team Leader for Blended process is the first contact for all the agents and SMEs. Conduct effective pre-shift meetings with the agents to communicate daily goals and other current objectives. Communicate objectives on a daily, hourly and monthly basis to the front line associates. Utilize various techniques to audit individual front line associates to identify needs and opportunities for improvement. Deliver constructive feedback on their skills and performance. Communicate training and policy & procedure issues and needs to suppliers training personnel. Track observed agent performance versus goals on an hourly basis. Motivate and encourage the assigned team of associates. Conduct effective CSR screening interviews, as required or needed. Review and audit all Passive and Negative Survey chats per agent daily (real-time). Supervisor ratio should be a minimum of 1:15 ratio.

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3.0 - 7.0 years

8 - 12 Lacs

Hyderabad

Work from Office

Job Description Summary As a Risk Operations Analyst you will play a key role in reviewing and maintaining commercial processes and standards at a company with over 130 years of history. You will also contribute to the business by providing Key Performance Indicator (KPI) reports and analysis. In this role you will track KPIs to assess whether the business is on the right trajectory toward its goals and identify areas where action is needed. You will engage with Commercial Operations teams to pinpoint areas for improvement enabling faster and more optimized commercial processes. Your work will drive process excellence while ensuring adherence to company standards. This position offers significant networking opportunities as you will collaborate closely with Commercial Operations teams Sales teams and leadership Job Description Job Description Provide data-driven reports and KPI analysis to Commercial Operations leadership offering insights into actions and measures required to help the business achieve its goals. Collaborate with Commercial teams and approvers to identify opportunities for faster leaner processes optimizing approval and commercial workflows within Grid SW. Review and adjust commercial processes to enhance rigor applying Lean methodologies to reduce waste and improve execution time. Communicate complex concepts clearly and guide others to think creatively to solve problems encouraging them to explore alternative solutions and challenge the status quo. Push back when necessary and help others establish boundaries. Propose new solutions to problems outside of set parameters and offer actionable recommendations. Provide process governance guidance to global Commercial Operations teams. Offer expertise in commercial processes across all phases of the ITO process to Commercial Operations teams. Mentor and guide Commercial teams globally across both regional and global deal desks. Required Qualifications Bachelor degree in Accounting Finance or Business Management. Fluent in English (required); proficiency in Portuguese Spanish French or German is desirable. 12+ years of experience. Extensive experience in commercial processes business operations and Lean methodologies. Desired Characteristics Strong accounting analytical and problem-solving skills with a hands-on attitude and attention to detail. Ability to thrive in a cross-functional and matrixed organizational environment. Proven ability to multitask foster teamwork promote accountability and drive efficiency. Capability to work under tight deadlines handle ambiguity and prioritize effectively under pressure. Strong project management analytical and organizational skills. Excellent communication skills with the ability to convey ideas clearly and concisely across multiple levels functions and regions. Ability to build relationships foster trust and collaborate effectively across organizations and businesses Additional Information Relocation Assistance Provided: Yes

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4.0 - 9.0 years

7 - 11 Lacs

Gurugram

Work from Office

Job Title: Business Analyst Works closely with and have impact on : Sales, Comex, Marketing team, Legal & Compliance Function: Marketing Work Location/Site: Gurgaon Role Overview: - Helping organizations optimize its marketing strategies, understand customer behaviours, and improve overall marketing performance. Business Analyst typically bridge the gap between data-driven insights and strategic decision-making. Works with marketing teams to streamline processes for planning, executing, and tracking campaigns, often leveraging marketing automation tools to improve efficiency. Provide insights and recommendations for improving marketing processes, identifying bottlenecks or underperforming areas. Duties and Responsibilities Data Collection: Business Analyst gathers data from various sources, such as customer surveys, online behavior analytics, sales data, and competitor analysis, to understand market trends. Customer Segmentation: They analyze customer data to identify different market segments, which can help tailor marketing efforts to specific groups. Competitive Analysis: They track competitors marketing strategies, product offerings, and pricing models to understand market positioning and potential opportunities or threat Marketing Strategy Optimization: - Campaign Performance Analysis: By analyzing key performance indicators (KPIs), a BA can identify areas where marketing campaigns are either succeeding or falling short. This allows for real-time optimization of campaigns. Forecasting and Predictive Analytics: The BA uses past marketing data to forecast future trends, such as sales volumes or customer engagement. This helps in planning marketing strategies for future campaigns. ROI Calculation: They assess the return on investment (ROI) for different marketing activities and initiatives to ensure that resources are allocated efficiently. Business Process Improvement: - Efficiency in Campaign Management: The BA works with marketing teams to streamline processes for planning, execution, and tracking campaigns, often leveraging marketing automation tools to improve efficiency. Recommendations for Improvement: They provide insights and recommendations for improving marketing processes, identifying bottlenecks or underperforming areas. Stakeholder Communication and Reporting: - Reporting: The BA prepares regular reports for senior management, offering insights into marketing campaign performance, customer behavior, and overall marketing effectiveness.Collaborating with Marketing Teams: They work closely with other departments (e.g., marketing, product, sales) to ensure that the marketing efforts are aligned with business goals. Data Visualization: The BA uses data visualization tools to present complex data in an easy-to-understand format, helping stakeholders make data-driven decisions. Customer Insights: - Customer Journey Mapping: The BA helps track and analyze the customer journey, identifying touchpoints that lead to conversion or abandonment. These insights help marketing teams tailor their strategies accordingly Behavioral Analytics: Analyzing customer interactions with websites, apps, and other digital platforms helps identify preferences, pain points, and opportunities for engagement Key Skills Requirements: Analytical Thinking: Ability to process and interpret large amounts of data.Technical Proficiency: Familiarity with data analysis tools (e.g., Excel, Google Analytics, Tableau) and CRM platforms. Strong Communication: Ability to present findings clearly to both technical and non-technical stakeholders. Problem-Solving : Finding solutions to inefficiencies or gaps in marketing strategies.Project Management: Coordinating various marketing projects and ensuring timely execution. In summary a Business Analyst in marketing helps organizations make informed, data-driven decisions to improve their marketing efforts, streamline processes, and ultimately enhance customer experiences. Interested Candidate can share your CV on Simran@mounttalent.com | Cell: 9289199512

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0.0 - 1.0 years

2 - 2 Lacs

Kolkata

Work from Office

Unibit Pvt Ltd is a forward-thinking technology company dedicated to building innovative AI products for businesses and consumers. We specialize in launching category-leading solutions that leverage the power of artificial intelligence to solve real-world challenges. Key Responsibilities: Plan, launch, and manage paid sales campaigns for Unibits AI products on Google Ads and Facebook (Meta) Ads platforms. Collaborate with the product and content teams to craft compelling ad copy, creative, and landing pages optimized for conversions. Define key performance indicators (KPIs) and track campaign metrics such as leads, click-through rates, conversion rates, and ROI. Conduct A/B testing and audience segmentation to maximize ad performance and reach the right customers. Monitor and analyze ad spends, ensuring efficient budget allocation for the highest possible sales impact. Provide actionable data insights, regularly reporting on campaign results and recommending improvements. Research and implement the latest digital marketing trends, AI-powered advertising tools, and best practices to stay ahead of the competition. Work closely with the sales team to qualify and nurture inbound leads. Assist with the automation of campaign processes using AI tools wherever possible. Fresher Candidates from various background can apply. Location: Kolkata. Applicants residing outside Kolkata can also apply. Job Timing: 10AM to 7PM. Salary: 22,500/- per month.

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7.0 - 11.0 years

0 Lacs

hyderabad, telangana

On-site

As a Supply Chain Manager at Trigen DC, an IITM company incubated by Indus DC located in Hyderabad, India, you will play a vital role in driving innovation, quality, and sustainability in the advanced heating and patented cooling technologies industry. Trigen DC is focused on creating high-efficiency heat pumps to cater to various industrial needs and is on a mission to reduce 100MT of CO2 emissions while aiming to become a multi-billion dollar company within the next decade. Your responsibilities will include developing and implementing the company's supply chain strategy, analyzing data to identify bottlenecks and issues in shipping and delivery processes, evaluating and reporting on Key Performance Indicators (KPIs), and ensuring smooth logistics operations. You will also be responsible for maintaining supply chain inventory and records, training and guiding employees, finding cost-effective solutions, and resolving any issues that may arise, such as delivery delays or accidents. Collaboration with other departments to develop coordinated plans for business growth, implementing safety guidelines, ensuring legal compliance, and negotiating with suppliers and vendors for profitable deals will be key aspects of your role. To excel in this position, you should have previous experience as a supply chain manager or in a similar field, possess excellent knowledge of supply chain processes, and have working experience with relevant software such as SAP MM. Strong communication skills, organizational abilities, attention to detail, and creative problem-solving skills are essential qualities for success in this role. Candidates with a B.Tech/B.E in Mechanical Engineering or equivalent qualification along with at least 7+ years of experience in Supply Chain Management are encouraged to apply for this challenging and rewarding opportunity at Trigen DC.,

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1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

Looking for candidate with 2-4 years of experience Mode of work : work from office Mode of Interview : Walk- in Immediate joiner preferred Candidate from kochi is more preferred Preferring Female Candidates Proven working experience as HR Manager People oriented and results driven Demonstrable experience with Human Resources metrics Knowledge of HR systems and databases Ability to architect strategy along with leadership skills Excellent active listening, negotiation and presentation skills Employee retention, KPI analysis, KRA, HR Plocies , Statutory complaince In-depth knowledge of labor law and HR best practices Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Performance bonus Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person,

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1.0 - 6.0 years

3 - 6 Lacs

Noida

Work from Office

Role & responsibilities The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources. Key Responsibilities Acts as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets. Service KPI/Alarm Monitoring and Ticket Management for Ericsson and Huawei vendor. RF knowledge for 2G/3G/LTE/NR Understanding of Node alarms /events. Understanding of Radio KPI for each technolog y To ensure correct working methodology, escalation, and customer handling Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required. Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Huawei. L1 Fault Management troubleshooting and alarms Clearing in the Network Good knowledge of operation and troubleshooting of multivendor telecommunication RAN equipments Ericsson/Huawei. Alarm Management for the assigned Network Services To investigate faults/cause related to system/network problems. To prioritize faults to meet SLA/WLA. RF knowledge for 2G/3G/LTE/NR Understanding and troubleshooting of Node alarms /event s. To ensure correct working methodology, escalation, and customer handling Understanding of Radio KPI for each technology Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Excellent communication skills with good experience on customer/MSIP handling. 24*7 Operations working in shift. Knowledge of Performance KPIs like Accessibility, Retainability, Mobility, Availability, Integrity and other KPI. Analytical and synthesis capabilities Understand Machine Learning, Artificial Intelligence & Cloud technologies. Working knowledge of Scripting Preferred candidate profile from Telecom Industry

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9.0 - 10.0 years

5 - 6 Lacs

Ludhiana

Work from Office

Role & responsibilities Preferred candidate profile HR manager- Male Exp - 9-10 yrs. Age 35-45 years Salary 50-55k CTC Background should be HR or MBA in HR preferred Must be known HR policies, KPI and KRA

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10.0 - 12.0 years

10 - 12 Lacs

Bengaluru, Karnataka, India

On-site

Network Performance Monitoring, Quality of Service monitoring, KPI Analysis, Capacity Designing, and Optimization. Customer interaction to make them understand the value proposition of Managed security services benefits and process of governance Track Service and System Performance Reporting and Service Summaries Design and Engineering activities-based support during complex MACD and projects Handle team to ensure service uptime, service assurance, Service Layer Agreement Adherence, and Root Cause analysis Must have Primary Skills Cisco Routers and Switches, Cisco WLAN, HP Aruba Prisma SD-WAN Must have client-facing experience Extensive experience in availability, capacity performance analysis, and reporting. Excellent communication skills, exp. In client-facing roles.

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4.0 - 9.0 years

7 - 9 Lacs

Noida

Work from Office

Roles and Responsibilities Manage finance and accounting operations, including general ledger, accounts payable, accounts receivable, fixed assets, and journal entries. Oversee client handling, team handling, shrinkage control, KPI analysis, quality control, escalation management, and KRA implementation. Ensure timely completion of tasks with high accuracy and attention to detail. Collaborate with cross-functional teams to drive business growth through effective financial planning and decision-making. Analyze data to identify trends and areas for improvement in finance processes. Desired Candidate Profile 4-9 years of experience in finance or accounting role with a focus on BPO industry. Bachelor's degree in Commerce (B.Com) or equivalent qualification required; MBA/CA/CMA preferred but not mandatory. Strong understanding of general ledger principles, accounts payable/receivable procedures, fixed asset management practices. Candidate must have handled a team size of 10 -12 FTE's

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3.0 - 8.0 years

10 - 15 Lacs

Chennai, Mumbai (All Areas)

Hybrid

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. Currently House of Shipping is recruiting for Business Performance Specialist based out of Chennai/Mumbai. Job Purpose: The Business Excellence Assessor/Specialist leads comprehensive evaluations of organizations against established excellence frameworks, identifying performance gaps, promoting best practices, and guiding continuous improvement initiatives aligned with strategic objectives. Roles & Responsibilities: Assessment Execution: Conduct thorough evaluations of organizational practices and performance through documentation review, stakeholder interviews, and site visits. Facilitation: Support entities in self-assessment and strategic improvement planning based on business excellence principles. Feedback & Reporting: Deliver structured, insight-driven reports with key observations outlining strengths and improvement opportunities. Stakeholder Engagement: Collaborate with leadership and cross-functional teams to understand strategic objectives and align improvement plans accordingly. Benchmarking: Analyze performance relative to industry standards, best practices, and best-in-class peers. Education requirements Bachelors degree in Quality Management, Industrial Engineering, Management Science, or Business Administration (required) Master’s degree in Quality Management or Business Administration (preferred) Language requirements English (mandatory) Background and experience Competencies and skills Minimum two years' experience as an external business excellence assessor and/or internal IMS auditor (required) Experience as a jury member or assessor for a business excellence award body (ideal) Certified EFQM Assessor (preferred) Certified IMS Lead Auditor (preferred) Certified Balanced Scorecard Professional (ideal) Certified Change Management Professional (ideal) Certified Associate in Project Management (ideal) Strong analytical and critical thinking capabilities. In-depth knowledge of business excellence models (e.g., EFQM, Baldrige). Competent in conducting external assessments and audits. Effective communicator with strong report writing and storytelling presentation abilities. Maintains objectivity, professionalism, and confidentiality. Solid understanding and practical application of Balanced Scorecard (BSC) and/or Objectives and Key Results (OKRs). Proficient in strategic tools such as PESTLE and SWOT. Skilled in process modelling using BPMN notation. Role & responsibilities Preferred candidate profile

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