385 Kpi Analysis Jobs - Page 13

Hi Job Enthusiasts! Greetings from ShiningStars Hiring for Assistant Manager Operations Lucknow Location. Company: Leading Multinational BPO (E-commerce Voice Process) Job Type: Full-Time | Work from Office Location: Lucknow Open Positions: 10 About the Company: We are a trusted BPO partner for some of Indias top e-commerce brands. With a strong presence across the country, we specialize in delivering efficient and quality-driven customer service. Our Lucknow branch is expanding, and we are looking for enthusiastic leaders to join our operations team. Roles and Responsibilities: Supervise daily operations of the e-commerce voice process team. Lead and motivate a team of customer support agen...

1.Manage the full cycle of performance appraisals (goal setting, mid-year reviews, annual evaluations) 2.Strong analytical, communication, and interpersonal skills. 3.Experience in conducting employee training or workshops on performance management.

Job Title: Business Analyst/Data Analyst/ MIS Analyst Location: [Bengaluru / Yeshwantpur] Job Type: [Full-Time/On Role] Reports To: [Manager/Director] We are looking for a proactive and analytical Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology by gathering, analyzing, and documenting requirements, and supporting the successful delivery of projects and solutions. Role & responsibilities Analyze large data sets and provide actionable insights to support decision-making. Collaborate with stakeholders to gather, analyze, and document business requirements and processes. Generate and maintain daily, weekly, and monthly ...

Position Purpose Lead Business Analyst would be responsible for driving business analysis, requirements gathering, and process improvement initiatives for the Know Your Customer (KYC) and due diligence functions within BNP PARIBAS. This role would ensure that KYC processes are efficient, compliant, and aligned with regulatory standards, leveraging Agile methodologies, Behavior-Driven Development (BDD), and automation testing strategies. This position will require to work in globally distributed organization. Responsibilities Lead the collection and documentation of business requirements for KYC, due diligence processes, Tax and Regulations Collaborate with stakeholders from Operations, Front...

Responsibilities: Performance Management Operations: Assist in the planning and execution of performance review cycles (annual, mid-year, quarterly). Goal Setting and KPI Tracking Data Management and Analysis Employee Support and Coordination Provident fund Annual bonus Health insurance

Perform Radio Network optimization Perform root cause analyses - mapping between RF, Transmission and/or Core Network and share recommendations with relevant parties Work hands-on at system level on various traces for correlation between KPIs on Network Perform analysis based on Drive test /Driveless data and correlate with Radio OSS (Performance Management Report)/Other source of data for Network Troubleshoot backhaul issues by monitoring jitter, packet loss and perform root cause analysis Perform Worst Cell Performance Analysis, Alarm Monitoring and KPI Degradation analysis Create Scripts, RET validation, Perform Pre & Post Health Checks Responsible to manage of various LTE/VOLTE KPIs of A...

We are actively looking for Sr. Executive - Performance Marketing for our Bangalore office. No. of Open Position : 1 Role & responsibilities Assist the team in the development of the overall digital marketing strategy Implement digital marketing activities across a broad range of digital marketing channels (SEM, Social Media, Email, Mobile, Display) Research new sources/ channels to enhance performance of campaigns Manage and maintain the companys owned media including websites, mobile apps, and email/CRM software Manage the creation of relevant and engaging digital content for publishing onto various digital platforms Manage social media marketing campaigns Manage digital advertising campai...

Total 8 years previous experience in Training function and Minimum 1 year as an AM Training or related position Should have good communication skills in English Should have managed a group of Trainers To motivate, develop and mentor team members in a dynamically changing environment Managed group of Process Trainers and Nesting Trainers Ability to plan training & refresher session based on impacted KPIs Ability to quickly channelize the existing resources, if need be, into any of the internal segments, basis the surge in the volume Must be able to coach & mentor the team on a regular basis Must be ready to pick up & drive towards the smooth closure of escalated engagements Able to design and...

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior c...

Shift: Night Shift Job description Team Lead is a supervisor who will be assigned a team of associates to coach and lead towards achieving client goals. Plan Schedule SLAs (Service Level Agreements) timely and efficient execution Study and understand data and make data driven decisions to drive performance Maintain and discuss Plans of Action with agents to ensure smooth functioning and meet target Goals Set goals and targets, discuss with team and mobilize resources with a POA (Plan of Action) towards outperformance Conduct complete breakdown analysis on process failures, re-engineer work strategy, functions for better results Set Long term and Short term goals, work out required staffing, ...

Skill: Handling Team Size of 20 agent CallCentre BPO Domestic OR Any Experince: Minimum 1 years in BPO Call center Knowledge about Excel V lookup and P-Vot Salary: Fix Shift: Morning

We’re on the lookout for a passionate and experienced /. – & to enhance our employee engagement and recognition initiatives nad Design comprehensive reward systems in org.

Role Overview: We are looking for an experienced Data Scientist to derive actionable insights from sales and marketing data. This role will focus on leveraging advanced data analytics, statistical modeling, and machine learning to uncover trends, predict outcomes, and guide strategic decisions. The ideal candidate will play a crucial role in bridging sales and marketing efforts, enabling data-driven alignment and performance optimization. Key Responsibilities: 1. Data Analysis and Insight Generation: a. Analyze large datasets from sales and marketing platforms to identify patterns, trends, and opportunities. b. Develop actionable insights to improve lead generation, conversion rates, and cam...

Role & responsibilities Collaborate with Sales to define annual account plans & account strategy to achieve revenue goals Partner with sales to proactively define the analytics content that needs to be shared with clients during periodic Account Reviews. Communicate the data story through expert analysis, interpretation, and data visualization that clearly convey key takeaways using Power point or other data visualization tools. Analyze and interpret data into charts and high-quality graphics, communicating and presenting analytical insights to internal stakeholders. Partner with other analysts in the team to define and refine customer segmentation to be used as a basis of support matrix. Pa...

1. Hiring for Senior team lead for Leading PMS. 2. Defining KRA / KPI of each personnel with department heads. 3. Monthly KRA review and compile the result sheet monthly, 4. Exp of social and IATF audits handling MBA regular must. Required Candidate profile 4. Quarterly / Half yearly / Yearly reviews yearly reviews to track the progress against the defined KRA’s / KPI’s. 5. Induction & onboarding, Process offer letter, appointment letter etc.

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Rotational Shift Required Candidate profile At least 1-2 years of experience in a chat support role focused on quick resolution. Proficiency in using chat software and CRM tools. Strong command of written English Qualification -Min Graduate Perks and benefits Health Insurance

Immediate Joiner HR Responsibilities: On boarding Process Employee Records Management. Policy Management Employee Engagement Contract. Employees Management. Payroll Admin Responsibilities: Assets Management CAPEX Procurement Utility Management Travel allowance Employee state insurance Provident fund Maternity leaves Job/soft skill training

Job Description for the CFO/ Head of Department Accounts & Commercial Job Title: Head of Department – Accounts & Commercial Location: Sriunhat Metaliks Private Limited Infinity Industrial Park, Birbans, Tata – Seraikela Road, Seraikela-Kharsawan, Jamshedpur – 833220, Jharkhand, India Reporting To: Director – Sriunhat Metaliks Job Overview: We are seeking a results-driven and experienced Head of Department – Accounts & Commercial to lead the financial and commercial operations of Sriunhat Metaliks Pvt. Ltd. , a 1,400 MT/month ferrous foundry, and also manage the finance operations of the sister concern’s heat treatment and machining facility located within the same industrial complex. The rol...

Roles and Responsibilities Urgent openings for the positions of Team Leader(Sales/Collection) for Call Centre Good in team handling experience in Call center Good knowledge of Dialers, APR reports, etc. Roaster management // Attrition management in the team Good knowledge of Excel reports, MIS... EXPERIENCE: 1-4 yrs Qualification: Minimum Graduation //Diploma Language - Telugu / Kannada / English Send ur cv to balaji.a@imarque.co.in Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8608808539 (Directly whatsapp Your Resume with subject as Team leader ) Venue and location Email: Balaji.a@imarque.co.in Address: iMarque Solutions, H95, Siva Complex, Old ASTC Hudc...

Responsible for PMS Process Admin. GOAL Setting. Mid Year / Annual Perf. Review DASHBOARDS-APPRAISAL SYSTEMS- CAREER DEVELOPMENT / PROMOTIONS/ INCREMENTS/SUCCESSION PLANNING/DATA INTEGRITY-TRAINING HODs/Employees on PMS/SYSTEMS-HRBPs. Required Candidate profile MBA/MSW/MA with Min 15 - 20 Years STRONG Exposure on PMS. Strong Knowledge of PMS Process/SOFTWARE/Competency Mapping & Goal Setting/HRMS /Data Analysis & Reporting/Training & Change Mgt. Perks and benefits SALARY OPEN for a RIGHT Candidate. No Limit.

What Your Responsibilities Will Be Team Leadership You will lead a team of technical support professionals, including first-line managers and leads Set performance goals, conduct evaluations, and foster a collaborative, high-performing team culture Technical Support Operations You will oversee daily support operations to ensure effective issue resolution Implement and increase support processes to drive efficiency and meet SLA targets Collaborate with global teams to improve KPIs and enhance the customer experience Customer Interaction You will manage escalations, providing expert guidance to resolve complex technical issues Engage with customers to understand challenges, identify root cause...

Role *Customer Support and Customer Satisfaction skills * Analytical Skills and Communication abilities * Technical Support experience * Previous experience in a leadership role * Ability to multitask and prioritize tasks effectively * Knowledge of CRM systems and tools * Problem-solving and conflict resolution skills * Experience in the mattress industry is a plus Venue: #navimumbai The Sleep Company Opposite Digha Station (2 min walk) Krishna Business Park, Plot KX14, Thane-Belapur Road, Ramu Limaje Nagar, Dighe, Navi Mumbai, Maharashtra 400608 Share your cv on yaksha@thesleepcompany.in

Lead, Manage & Train SMO, SME & Graphic Designers Team. Keeping track daily & monthly clients post. Daily meetings with team & flashing to do list. Monthly Reports n ensure shared with clients on timely basis. Coordination with Clients n Meetings.

Creation, development and maintaince of dashboards and performance metrics using Business Intelligence tools (eg., PowerBI, Smartsheet, Plai, ValueLens, etc) Development of, and managing/tracking of operational progress and performance metrics (eg, planning and resource analytics) for KPI analysis and other performance measures Development of and managing/tracking of tools for Portfolio or non-pipeline projects and other key business processes Develop dashboard specifications in close collaboration with stakehodlers and manage UAT on delivered dashboards Strengthen the current reporting activities and support cross-functional department by addressing their specific needs and questions needed...

We are looking for a skilled Telecom Design and Planning Engineer with expertise in (3G, 4G, and 5G). The successful candidate will be responsible for the end-to-end planning and design of mobile radio access networks (RAN), ensuring optimized coverage, capacity, and performance. This role involves technical analysis, site design, frequency planning, and coordination with cross-functional teams for rollout and integration. You have: Minimum 8 years of experience in mobile network planning and design (RAN). In-depth knowledge of radio technologies including GSM, UMTS, LTE, and NR (5G). Experience with RF planning tools such as Atoll, MapInfo, TEMS, Actix, Qgis. Nokia experience is must and fa...