Answer, screen, and forward incoming phone calls efficiently and courteously. Make outbound calls to customers for service updates, follow-ups, feedback, and promotional offers. Provide accurate information about our services, pricing, and turnaround times. Address customer inquiries and resolve minor issues professionally, escalating complex matters to the relevant team members. Maintain detailed and accurate records of all customer interactions and call logs in our system. Assist in collecting customer feedback to improve service quality Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Internet reimbursement
Answer, screen, and forward incoming phone calls efficiently and courteously. Make outbound calls to customers for service updates, follow-ups, feedback, and promotional offers. Provide accurate information about our services, pricing, and turnaround times. Address customer inquiries and resolve minor issues professionally, escalating complex matters to the relevant team members. Maintain detailed and accurate records of all customer interactions and call logs in our system. Assist in collecting customer feedback to improve service quality Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Internet reimbursement