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3 - 4 years

6 - 8 Lacs

Greater Noida

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Should be able to travel to different locations for work (as per requirement) one project may be for 3-4 months. Required Candidate profile Very good Korean listening and speaking who can do interpretation. Accommodation and food and travel (business work related) will be handled by company.

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1 - 2 years

4 - 8 Lacs

Hyderabad

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As an Associate, you will support the overall research and due diligence within our Compliance Practice, by gathering information to help Kroll s clients onboard and manage the risks associated with new clients and third parties, ensure we offer the right level of screening and due diligence solutions based on the risks inherent in the opportunity. RESPONSIBILITIES: Have an analytical mind and enthusiasm for research and investigation? Come join our thriving global team and work with Fortune 500 clients in a highly collaborative, fast-paced environment! We are committed to the continuous professional support and development of our people; hone your skills and master new ones with the support of a world-class in-house training program. Become a regional specialist, learn to lead, deepen your linguistic abilities, build technical expertise--the opportunities are endless. The right candidate will have outstanding English reading and writing skills, meticulous attention to detail, a sense of curiosity, the ability and enthusiasm to learn quickly, and a dedication to client satisfaction. Fluency in other languages is a plus. Conduct increasingly complex English-language research using public record databases, commercial and proprietary databases, media sources and the Internet. Analyze and synthesize relevant research findings Write well-structured, concise, logical and objective reports to provide clients with an accurate assessment of the findings Manage multiple assignments from start to finish in a fast-paced environment. REQUIREMENTS: Native or equivalent English language proficiency in reading comprehension Ability to conduct online research using various primary and secondary sources. Ability to quickly and effectively summarize information from multiple sources into concise analytical assessments. Ability to work independently in a fast-paced, collaborative environment. Ability to understand, accept and apply constructive feedback. Responsible for managing and prioritizing several projects or assignments simultaneously while meeting tight deadlines. Extremely strong reading and writing skills in English , ability to quickly and effectively summaries information from multiple sources into a concise analytical assessment. PREFERRED SKILLS Undergraduate or graduate degrees, especially in the social sciences, are preferred but not required. Organizational and time management competencies Attention to detail. Ability to communicate effectively verbally and in writing Interest and understanding of current events, international affairs, financial regulations, and economics and/or finance. 1-2 years of professional experience (including internships) Proficiency in other Asian languages such as Thai / Vietnamese / Japanese / Korean / Bahasa Indonesia/ Chinese is an advantage but not a pre-requisite.

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7 - 10 years

9 - 12 Lacs

Bengaluru

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[ WHO WE ARE ] Based out of South Korea, KRAFTON, Inc. is committed to discovering and globally publishing games that deliver a uniquely fun experience with global production studios known for distinctive creatives.Founded in 2007, KRAFTON consists of PUBG STUDIOS, Bluehole Studio, RisingWings, Striking Distance Studios, Dreamotion, Unknown Worlds, 5minlab, Neon Giant, KRAFTON Montr al Studio and ReLU Games, each trying to innovate the enjoyment of games through continuously embracing challenges and new technologies, expanding our platforms and services to win the hearts of more fans. KRAFTON India has established itself as a trailblazer in the gaming industry, driven by its unwavering commitment to delivering distinctive and enjoyable gaming experiences. At the heart of KRAFTON Indias success lies a deep understanding of the Indian gaming community. The company takes immense pride in its premier entertainment properties that include highly popular titles like BATTLEGROUNDS MOBILE INDIA (BGMI), Road To Valor: Empires, Defense Derby, New State Mobile. These games have not only captured the hearts of Indian players but have also played a pivotal role in fostering a thriving e-sports ecosystem in the country. With a focus on India, KRAFTON is dedicated to nurturing the gaming and start-up ecosystem. In line with this commitment, KRAFTON initiated the KRAFTON India Gaming Incubator (KIGI) in October 2023. KIGI aims to support 6-10 teams annually with program durations ranging from six months to one year. Additionally, KRAFTON India has invested over $150 million in the Indian market in the past two years and has committed an additional $150 million to the Indian start-up ecosystem over the next three years. About the role: The Associate Program Manager will serve as a communication coordinator for our new Platform team. Core responsibility is to ensuring seamless coordination across business, development and support functions. This position involves managing cross-departmental communication, procurement requests, regular status reporting, and logistical support to enable efficient departmental operations. It is ideal for a young and enthusiastic Indian professional passionate about working in the games industry. The candidate must have a strong understanding of the games industry, project management and exceptional communication and organizational skills. Responsibilities: 1. Communication Coordination: Act as a communication co-ordinator between business departments such as the service team and content team, and support functions like IT and finance. Draft regular internal and external communications in English. 2. Cross-Functional Collaboration: Prioritise, organize and communicate the work tasks impacting the platform business to different departments Lead coordination efforts to align tasks and projects across various teams, ensuring timely execution. 3. Procurement and Logistics Management: Raise and track requests for procurement of assets, travel arrangements, lodging, processing contracts and other departmental needs with the help of other support departments like legal, IT etc. 4. Reporting and Documentation: Maintain a detailed weekly report of tasks completed across departments. Facilitate internal and external communication 5. Process and Communication Optimization: Identify opportunities to improve communication and coordination processes. Implement best practices to enhance cross-departmental collaboration and project execution. Address and resolve communication bottlenecks to maintain workflow efficiency. Requirements: Minimum of 3 years of experience in game production/ Game Project Management Strong understanding of the games industry and its operational dynamics Exceptional organizational and multitasking skills Excellent verbal and written communication skill Proficiency in tools and software for project management and reporting Preference: Native level fluency in Korean (including typing) Immediate joining availability A business or legal degree education Familiarity with procurement processes, contracts and administrative work

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5 - 10 years

5 - 10 Lacs

Mumbai

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Do you live and breathe entertainmentAre you an entertainment PR expertDo you enjoy strategizing PR campaigns and activating initiatives that you have worked on to appraise what you could have done differently or better Amazon is seeking a highly intelligent and experienced public relations professional to support our rapidly growing and evolving free AVOD streaming service, Amazon MX Player. The video streaming service is changing the way people consume free and quality entertainment in India. Our mission is to build the widest selection of free video content and make it easy for customers to enjoy wherever and whenever they want for free. Amazon and MX Player recently joined forces to accelerate premium free entertainment for over 250 million users in India. With this acquisition, Amazon merged two of India s most popular free AVOD (or ad supported video on demand) services MX Player and Amazon miniTV into one service Amazon MX Player. Amazon MX Player is Amazon India s big bet in terms of shaping the future of the free AVOD landscape in India. With a combined library of hit shows ranging from Aashram, Dharavi Bank, Bhaukaal, Raktanchal, Jamnapaar, Hunter, Physicswallah, Yeh Meri Family, Hip Hop India, Playground and more, along with a large collection of popular Korean, Mandarin and Turkish shows dubbed in Hindi, Tamil and Telugu called MX Vdesi, and a massive movie library Amazon MX Player is one of India s top entertainment destinations. for a PR leader who can discerningly steer PR campaigns that tell compelling stories about Amazon MX Player while overseeing corporate communications, crisis scenario mapping and reputation management as well for this large AVOD service. The role presents an exciting opportunity for someone who wants to work in a start up like environment and is passionate about building clutter breaking publicity campaigns to build strong viewer interest for our new shows in the pipeline, as well build affinity with advertisers. This is a senior role in the PR and Communications function based in Mumbai, reporting into the Head of Communications, Amazon MX Player. In the capacity of a Senior PR Manager, you will also partner with other stakeholders including Advertising PR, Prime Video PR teams, and explore areas of synergy. You are expected to imagine, conceptualize, develop and execute communications programs and publicity campaigns designed to support a large slate of Amazon MX Player Originals, licensed and exclusive content from India and beyond, and build a positive narrative of the service for advertisers, brand partners and media agencies. You will be relied upon as an advisor to internal teams and will drive campaigns taking into consideration cultural nuances for impactful local media strategies. A successful candidate will the one that has extraordinarily high judgment, excellent communications skills, exemplary writing ability, strong project management skills and has a talent for effectively managing projects with complex communication challenges and to be executed in stringent timelines. Key job responsibilities Co develop and implement PR strategies and publicity campaigns for Amazon MX Player Originals, licensed and exclusive content across a spectrum of shows and genres. Co develop and implement concepts for premieres and other press events relating to Amazon MX Player, including interviews with talent, set visits and press junkets for original, exclusive and first run content. Build and execute a regular drumbeat that would build positive brand image of the service with advertisers, brand partners and media agencies. Work with stakeholders across multiple spheres of the business including content teams, marketing teams, social media teams, ads sales, brand solutions teams and external PR agencies. Provide strategic recommendation to business stakeholders while liaising with Ads PR counterparts on areas of cross functional synergy. Ensure consistency of company wide communication, share worldwide best practices, and support impactful local media strategies here in India. Keep current on trends, issues and news about both the business and consumer worlds of media and entertainment Build and maintain strong relationships with relevant media in the region Conduct proactive and reactive media relations Manage external public relations agency on several matters PR subject matter expert for Amazon MX Player in India Bachelors degree required, a post graduate degree or diploma in communications is preferred 7+ years of overall experience in Public Relations, preferably with experience in the AVOD or Advertising space. Relevant network within the media and entertainment ecosystem Good written and oral communication skills in English and Hindi

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2 - 7 years

3 - 7 Lacs

Delhi, Gurgaon

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PROFICIENT IN SPEAKING AND WRITING KOREAN LANGUAGE MINIMUM 2 YEARS EXPERIENCE CERTIFICATE OF TOPIK 3 MANDATORY

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0 - 5 years

6 - 8 Lacs

Chennai, Navi Mumbai

Hybrid

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Lionbridge is hiring for Language Experts - Japanese / Chinese / Korean. (Contractual or Freelance option is available. Interested candidates who can start immediately kindly send your resumes to mayura.joshi@lionbridge.com Position Summary Job title CCJK Language expert Location Airoli, Navi Mumbai Role - The candidate must have proficiency in at least one of the CCJK languages (Chinese, Japanese, Korean). nuances and language-specific features is important for accurately testing localized software. The candidate should be able to identify and report language-specific issues, such as character rendering and formatting errors. What You Will Do Testing the functionality of localized client applications/features along with our Testing and Product expert Identify relevant bugs which is breaking the functionality in the application/feature Identify character encoding and display issues Identify text expansion and line breaking issues Input and keyboard support Check layout and UI adaptations Help our testers to identify quality bugs Do not report false positives. To Be Successful You Will Have Proficient in one of the CCJK languages (Chinese, Japanese, Korean). Identify and report language-specific issues. Not required but would be an asset: Familiar with test plans, test cases, and bug tracking tools. Experience with Adobe Illustrator and InDesign. Note: This job is not for testing, and only as a language expert, the role defined is where you work along with testing team. Best Regards, Mayura Joshi

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4 - 5 years

13 - 17 Lacs

Chennai, Pune, Delhi

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The Princ Tech IT Support Specialist is a key member in a Global IT support team. This role will p rovide technical leadership and support and resolve problems of a comprehensive and complex nature. Assists users/departments in formulating requests or proposals and in determining information system needs assessments. Provides leadership and guidance to other staff. This role will also assist with project/initiatives and the implementation/deployment of IT solutions, building the proper documentation for the team to utilize. Utilizes advanced technical knowledge to plan and lead the implementation of technical solutions. This is a remote opportunity for people living in India. Traveling might be required between 10-20%. Key Duties and Responsibilities: Act as a liaison with other IT Teams to support releases, changes and new application deployment. Monitor and report on Helpdesk SLAs, ticket trends, hardware and software evaluations Take ownership of highest level issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Assist with application deployment. To create, maintain and publish relevant support documentation for the transition of new technology, applications, etc being transferred to the Helpdesk team for support. Performs advanced technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves complex system hardware, software, and network failures and conflicts. Participates in and/or leads research and development initiatives and provides assistance in the implementation of new technologies. (Example: Copilot, Virtual agent, etc) Serves as a primary project member on technology projects with large scope and impact; may lead and integrate the work of other staff. Manage IT 3rd party relationships in areas of assigned coverage providing direction and project work as needed In addition to the main responsibilities listed above, the manager may use discretion to add further duties and tasks based on the business needs which are not explicitly listed above. Possible travel within the APAC region (Japan, Korea, India, Australia) to support various projects - 10-15% Requirements: 4-5 years of related experience in IT Help Desk and/or desktop support Strong knowledge of desktop hardware, diagnosing problems and ability to use diagnostic tools. Infrastructure and network understanding and troubleshooting. Strong communication and customer service skills. Experience supporting users in a global organization Ability to provide leadership and functional direction to other technical support staff Ability to analyze and resolve moderately complex computer and network problems. Experience providing technical support for the Microsoft Office suite, Windows, Active Directory and Office 365. Project Management experience Preferred Bachelor s degree preferred. Experience supporting both domestic and international users in a global organization. Bilingual - English and another Asia/Pacific language (ie: Japanese, Korean, Chinese) Windows Certifications - MCSA, CompTIA A+ or other related desktop certifications. PMP certification ServiceNow platform experience.

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0 - 4 years

5 - 10 Lacs

Chennai

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Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for an opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Key job responsibilities The primary responsibility of this role is to perform quality checks on English, Japanese & Korean language digital content while listening to music and identify errors reported by various systems and customers based on the SOPs You should have the passion to listen to music. You will be expected to work with headsets majorly as quality checks will be performed on Music Tracks/Albums. You need to continuously adapt to the business priorities, learn the features of multiple tools and systems used by the team. You need to follow SOP, identify and report errors in the content. You will need to be aware of basic operations metrics such as productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA and adhere to business expectations. You will be measured on the compliance to these metrics, SLA requirements, QA guidelines, Team goals and ability to ideate and drive process improvements for closure. You should be a team player and collaborate effectively to identify ways to improve the SOP. In addition, you must be able to pay close attention to minute details, have good communication & writing skills, and a professional demeanor. Proactively raises issues /alarms to manager or stakeholders that may have an impact on core deliverables or operations A day in the life As a Digital Content Associate at Amazon Music, your day revolves around ensuring the seamless delivery of high-quality digital content to our listeners. With a passion for music as your driving force, youll start by donning your headset and immersing yourself in the world of music tracks and albums. In this dynamic role, each day presents new challenges and opportunities to influence how Amazon Music engages with fans, artists, and creators on a global scale. Join us for a day filled with music, collaboration, and innovation. About the team At Amazon Music, our team is dedicated to revolutionizing the way fans, artists, and creators connect through immersive audio entertainment experiences. With a passion for music and a commitment to excellence, we collaborate tirelessly to deliver high-quality digital content that resonates with audiences worldwide. Bachelors degree or equivalent Proficient in Japanese & Korean language. You must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Required language level: JLPT N3 and above/Graduation/Advanced Diploma Working knowledge of Basic MS Office products and applications Good English language proficiency: verbal, writing, reading and comprehension

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2 - 7 years

6 - 9 Lacs

Chennai

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Job responsibilities The primary responsibility of this role is to perform quality checks on English, Japanese & Korean language digital content while listening to music and identify errors reported by various systems and customers based on the SOPs You should have the passion to listen to music. You will be expected to work with headsets majorly as quality checks will be performed on Music Tracks/Albums. You need to continuously adapt to the business priorities, learn the features of multiple tools and systems used by the team. You need to follow SOP, identify and report errors in the content. You will need to be aware of basic operations metrics such as productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA and adhere to business expectations. You will be measured on the compliance to these metrics, SLA requirements, QA guidelines, Team goals and ability to ideate and drive process improvements for closure. You should be a team player and collaborate effectively to identify ways to improve the SOP. In addition, you must be able to pay close attention to minute details, have good communication & writing skills, and a professional demeanor. Proactively raises issues /alarms to manager or stakeholders that may have an impact on core deliverables or operations Basic qualifications Bachelor's degree or equivalent Proficient in Japanese & Korean language. You must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Required language level: JLPT N3 and above/Graduation/Advanced Diploma Working knowledge of Basic MS Office products and applications Good English language proficiency: verbal, writing, reading and comprehension

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3 - 5 years

25 - 27 Lacs

Bengaluru

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Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. Oracle Database is the base for all Oracle products. It provides data access and management with high availability and high performance. It has full Globalization support. Globalization Team Plays a key role and interfaces with development and base testing teams to deliver products globalization support in a timely manner. Being a member of Database Globalization Technology Team, you will get a have chance to work on cutting-edge technologies in Database and also get a comprehensive understanding of the whole Oracle database product lineup. Responsible for developing, applying and maintaining quality standards for company products with adherence to both internal and external standards. Review Function, Design specification and work out globalization Test Specification. QA Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. Develops and executes software test plans. Analyzes and writes test standards and procedures. Maintains documentation of test results. Analyzes test results and recommends corrective actions. Develop fully automated globalization test scripts. As a member of the technical/process QA division, you will design functional, integration and regression test plans, build and execute manual and automated tests and perform highly complex analysis for multiple products. Set cross-functional product testing standards. Analyze, evaluate and plan methods of approach and organize means to achieve solutions to complex problems. Contribute to Infrastructure framework for globalization test enhancement Work with cross functional teams (Development, functional Test, Release Management, Support etc.) Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. 3+ years of software engineering or related experience. QUALIFICATIONS: B.E/B.Tech/M.Tech in computer science or equivalent from premier institution Oracle Database and Oracle PL/SQL is Mandatory Linux/Windows Operating system Java/C#/C++/C/J2EE programming experience will be a Plus Excellent script language skill will be a plus (e.g. Perl/Shell/Python ). Knowledge of standards: SQL, JDBC, JSON, XML, NET, REST Automation Knowledge of Selenium Web driver Good understanding of Oracle database technology (Cloud, Tools, Core Features, OGG, etc) Good Understanding of Artificial Intelligence Excellent analytical skill and problem solving skills, ability to learn new technologies quickly. Excellent English communication skill, both written and verbal. Self motivated, capable of working independently as well as part of a team. Knowledge of languages (e.g. Japanese, Korean, German, and French) would be a plus. Understanding of character set encoding, knowledge of Unicode standard would be a plus. Understanding of character set conversion with oracle database would be a plus. Software localization knowledge, for example Date/time/currency format, collation and sorting etc would be a plus.

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1 - 6 years

8 - 10 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for Korean Specialist (NO Fresher) -DAY SHIFT Translator@ Delhi Job descriptionLooking for Korean language specialist for Translation profile blended * who can read, write & speak Korean fluently Handling all kinds of Translation, Editing & Proofreading projects from English any of the above-mentioned languages in different domains. Handling interpretation assignments of their languages. Coordination with Client & other Translators. Collaborate with production teams to create, implement, and maintain appropriate client- or project-specific procedures, solutions, checklists, and instructions. Resolve questions and issues within time constraints and efficacy for clients, translators, and internal teams. Manage the initiation and completion of localization projects from initiation to delivery up-to-the-minute meeting the quality processing time frame and budget suppositions. Provide Daily Project update to the Team Leader. Assist the project manager in maintaining the routine standard of projects. Should be able to manage Translation Memories. Experience Required - 1 year to max Age no limit Education Required -Graduate / topic 3 certification IF ANY Required Candidate profile * proficient in MS office (Word, Excel, PPT) * should be flexible in working hours Shift timing 4.30am to 1.30 pm Saturday Sunday fixed off cabs will be provided package -9 Lpa upto 10Lpa depending upon the interview. Work from office - DELHI / GURGAON virtual round no fees no charges

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3 - 8 years

13 - 17 Lacs

Mumbai

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As an Associate in the FIG Production Team, you will play a crucial role in partnering with the Middle Office or the client to conduct periodic renewals for complex client types such as Financial Institutions and Fintechs. In addition to your regular work, you will also champion initiatives and process efficiencies. As a case lead, you will become a specialist in policy and local diligence standards applicable to these clients after completing necessary trainings and certifications. You will issue RFIs, perform specialized due diligence for high-risk segments of clients, and work towards uncovering and mitigating risks associated with a Foreign Correspondent Banking client. You will also promote to improve our performance metrics on both productivity and quality for the department, participate in country governances, and be a change champion on procedures & technology to further mitigate risks and improve stakeholder experience. Job responsibilities Partner with WKO Middle office & Sales Partners to onboard and conduct KYC periodic renewals for Financial Institution Group clients to including Banks & NBFIs. Act as a case lead, this is a specialist role. Post trainings and certifications, the preferred candidate will graduate to being an SME for policy and local diligence standards applicable to these clients. Issue RFIs, perform specialized due diligence amongst others, for high-risk segments of clients. Possess working knowledge of Correspondent Banking Due Diligence Questionnaire and its objectives to uncover & mitigate underlying risks associated with a Foreign Correspondent Banking client. Drive and improve our performance metrics on both productivity and quality for the department. Participate in country governances; share progress and undertake priorities as per service levels agreed with key stakeholders. Be a change champion on procedures & technology on how we can further mitigate risks and improve stakeholder experience in the process. Required qualifications, capabilities, and skills Minimum 3 years of experience in KYC / Client Onboarding functions within the banking industry. B.S. Degree or equivalent with CAMs or similar certifications on Anti Money laundering & KYC Risk mitigation & a strong controls mindset. Strong sense of accountability and ownership, with a focus on quality and best practices. Adaptable, flexible, and willing to work in a dynamic environment. Preferred qualifications, capabilities, and skills Minimum 2 year of AML Industry Experience covering Financial Institutions. Basic understanding of other Asian languages such as Mandarin/ Japanese/ Korean will be advantageous as the team covers the APAC region and reviews documents in different languages. Experience on intelligence automation & other digital initiatives to improve process and speed of onboarding will be an added advantage.

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2 - 4 years

5 - 10 Lacs

Bengaluru

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At eG Innovations (http://www.eginnovations.com), we are looking to expand our team in our Chennai, India location. This is a great opportunity with a fast-growing software product company looking to expand our team in India. We are seeking a L1 support co-ordinator for Korea to join our team. As a key member of our Information Technology and Services company, your primary responsibility is to coordinate with our Korean team, Korean customers, support engineers and development teams, ensuring smooth communication and efficient resolution of support issues. This role does not require deep technical expertise but rather strong organizational and communication skills. Experience: The candidate should have 2 to 4 years of working experience. Experience working with Korean customers is desirable but not essential. Qualifications: Bachelor's degree or equivalent experience. Proficiency in English, and Korean. Knowledge of Tamil is desirable but not essential. Excellent communication skills Working knowledge of MS Word, Excel Experience in a customer-facing role is desirable. Roles and Responsibilities: Act as the primary point of contact for the Korean team based in Seoul. Coordinate and facilitate communication between the development, support engineering team and Korean stakeholders. Schedule and organize meetings, calls, and follow-ups with Korean customers and team members. Assist in translating and interpreting information between English and Korean. Maintain accurate records of activities. Key Competencies: Ability to convey information clearly and effectively. Strong listening skills to understand customer needs and concerns. Efficient in scheduling and coordinating meetings and follow-ups. Understanding of Korean business culture and practices. Sensitivity to cultural differences and ability to adapt communication accordingly Commitment to providing excellent customer service.

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2 - 4 years

5 - 10 Lacs

Chennai

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At eG Innovations (http://www.eginnovations.com), we are looking to expand our team in our Chennai, India location. This is a great opportunity with a fast-growing software product company looking to expand our team in India. We are seeking a L1 support co-ordinator for Korea to join our team. As a key member of our Information Technology and Services company, your primary responsibility is to coordinate with our Korean team, Korean customers, support engineers and development teams, ensuring smooth communication and efficient resolution of support issues. This role does not require deep technical expertise but rather strong organizational and communication skills. Experience: The candidate should have 2 to 4 years of working experience. Experience working with Korean customers is desirable but not essential. Qualifications: Bachelor's degree or equivalent experience. Proficiency in English, and Korean. Knowledge of Tamil is desirable but not essential. Excellent communication skills Working knowledge of MS Word, Excel Experience in a customer-facing role is desirable. Roles and Responsibilities: Act as the primary point of contact for the Korean team based in Seoul. Coordinate and facilitate communication between the development, support engineering team and Korean stakeholders. Schedule and organize meetings, calls, and follow-ups with Korean customers and team members. Assist in translating and interpreting information between English and Korean. Maintain accurate records of activities. Key Competencies: Ability to convey information clearly and effectively. Strong listening skills to understand customer needs and concerns. Efficient in scheduling and coordinating meetings and follow-ups. Understanding of Korean business culture and practices. Sensitivity to cultural differences and ability to adapt communication accordingly Commitment to providing excellent customer service.

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