30 Kore.Ai Jobs

Role & responsibilities Minimum 5+ years of IT experience with relevant experience working in Functional/Automation Testing Project. Working knowledge in Spanish language in IVR (Interactive Voice Response) /IVA (Intelligent Virtual Assistant) is considered one of the major desired skills Experience in IVR Testing, Kore.ai testing and Cyara Automation Experience in writing DB queries preferably for Oracle Experience in validating SOAP and REST based services. Excellent communication skills and ability to work with a team. Experience in working in Agile projects Business knowledge in the Telecom domain/IVR Testing would be preferable. Expected to work in 2-11PM IST shift Experience with ALM o...

Role & responsibilities Minimum 5+ years of IT experience with relevant experience working in Functional/Automation Testing Project. Experience in IVR Testing , Kore.ai testing and Cyara Automation Experience in writing DB queries preferably for Oracle Experience in validating SOAP and REST based services. Excellent communication skills and ability to work with a team. Experience in working in Agile projects Business knowledge in the Telecom domain/IVR Testing would be preferable. Expected to work in 2-11PM IST shift Experience with ALM or any other Test Management Tool Should be able to work independently and complete the given work without much support Experience in Agentic AI is desired s...

Role & responsibilities: Technology Architect,Enterprise/Solution Architect,8+ yrs,Kore.ai,Conversational AI,Chatbot,Intelligent Automation,Enterprise Architecture,System Integration,Cloud AWS Azure GCP,Microservices,API,DevOps,Java,.NET,Python,Agile,Vendor Mgmt,TCO,ROI,Governance,Stakeholder Mgmt Preferred candidate profile: "Minimum 8 years of related work experience, with at least 3 years as a technology architect designing and implementing enterprise solutions. Bachelors degree (B.E./B.Tech) in Computer Science or IT, or Bachelors in Computer Applications (BCA) from a recognized institution. MBA degree preferred Expertise in enterprise architecture, system integration, and scalable solut...

Responsibilities: * Design, develop & test Kore.AI solutions using chatbots & conversational AI with Rest APIs * Ensure compliance with industry standards & best practices in misc sector Hands on experience in chatbot & Conversational AI development. Health insurance Provident fund

Job Description **mandatory SN Required Information Details 1 Role** Digital Workplace (SD & EUC) Automation Solution Architect 2 Required Technical Skill Set** Sound knowledge of ServiceDesk operation process, Tools and Analytics Extensive knowledge of digital ServiceDesk Automation solution using market standard virtual agent platforms (ServiceNow VA, Azure Bot, Kore.AI, Amelia etc.), ServiceNow Orchestrator and ITSM, Avaya, AWS Connect and digital works place automation tools& platforms (Nexthink, Nanoheal etc.) Sound knowledge of Workplace or EUC process, Tools and Analytics, remote support, desktop engineering, field support, touch services, messaging & collaboration. Digital workplace ...

Area(s) of responsibility Key Responsibilities Solutioning and Implementation: Design and implement innovative solutions using platforms such as Aisera, Moveworks, Amelia, Kore.AI, Microsoft Co-pilot, and Azure OpenAI. Customer Engagement: Act as a customer-facing expert, understanding their needs, and translating them into actionable solutions. Storytelling and Presentation: Deliver compelling presentations and stories to stakeholders, showcasing the value and capabilities of our AI solutions. Pre-deployment Activities: Conduct thorough assessments and prepare the environment for deployment. Post-deployment Support: Provide ongoing support to ensure the solutions operate at peak efficiency,...

Role & responsibilities: The Manager, IT Delivery role manages and leads a team of technical support staff who design, develop, test, implement, and monitor software and tools; works with business leaders to define scope and requirements, and plans and executes the development of various systems; and acts as liaison with business sponsors and principals, while leading cross-functional teams, managing project risks and resources, and integrating cybersecurity best practices to ensure secure and successful project delivery. Preferred candidate profile: Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews perform...

Role & responsibilities: This role works closely with product owners and teams to define roadmaps and architectures aligned with business strategies, while leading scalable system design, SDLC oversight, and architectural alignment across advisory platforms. Preferred candidate profile: Owns the ongoing product roadmaps and architecture, according to business strategies and enterprise architecture. Collaborates with the broader architecture community to ensure that their products align with target architectures and technology roadmaps and provides input on required platform capabilities and improving development tools/processes. Works with other product teams, technology experts, and busines...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Role Contact centre BA Level - Senior Responsibilities, Skills And Expertise - Contact centre operation & modernization Hands-on experience capturing business requirements for contact center migrations (Amazon Connect, Genesys, NICE, Five9). Knowledge of contact center operations, KPIs, SLAs, and compliance needs in insurance. Familiar with IVR/IVA and core telephony including WFM, KM, Quality, Reporting analytics, Agent Assist AI enablement. Experience gathering ...

Location: Anywhere in India Job Description **mandatory SN Required Information Details 1 Role** Digital Workplace (SD & EUC) Automation Solution Architect 2 Required Technical Skill Set** Sound knowledge of ServiceDesk operation process, Tools and Analytics Extensive knowledge of digital ServiceDesk Automation solution using market standard virtual agent platforms (ServiceNow VA, Azure Bot, Kore.AI, Amelia etc.), ServiceNow Orchestrator and ITSM, Avaya, AWS Connect and digital works place automation tools& platforms (Nexthink, Nanoheal etc.) Sound knowledge of Workplace or EUC process, Tools and Analytics, remote support, desktop engineering, field support, touch services, messaging & colla...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Role - IVR-IVA Designer Level Senior Responsibilities, Skills And Expertise - Act as a trusted advisor in understanding and analysing client's business and technology problem / vision, conduct current state assessment with stakeholders via workshop, questionnaire, interview etc, analyse the collected datapoints / artifacts and provide meaningful insights / recommendations for future state design. IVR/IVA Designer Experience gathering IVR/A requirements from busine...

Role & responsibilities Working experience and well versed knowledge around LLM Models Working experience in Kore.ai

Working experience and well versed knowledge around LLM Models. Working experience in Kore.ai Additionally Java , spring boot working experience is an added advantage Knowledge on AWS services is an added advantage

Responsibilities: Design, develop, and deploy chatbots and virtual assistants using the Kore.ai platform. Collaborate with stakeholders to gather requirements and define project objectives. Customize and configure Kore.ai bots to meet specific business needs and integration requirements. Integrate chatbots with various third-party applications and systems using APIs. Implement natural language processing (NLP) and machine learning algorithms to enhance bot capabilities. Test and debug chatbots to ensure optimal performance and user experience. Monitor and maintain deployed chatbots, troubleshoot issues, and perform necessary updates and enhancements. Stay updated on industry trends and best ...

Mandatory Skills for Kore.ai Developer Role Kore.ai Platform Expertise Bot development, customization, and deployment Integration capabilities with third-party systems Programming Languages Proficiency in Java , Python , or JavaScript Conversational AI & NLP Experience with Natural Language Processing (NLP) Understanding of Machine Learning techniques for chatbot enhancement API Integration Strong knowledge of RESTful APIs and web services Software Development Experience Minimum 2+ years in software development At least 2+ years in chatbot/virtual assistant development Project Collaboration & Communication Requirement gathering and stakeholder engagement Effective verbal and written communic...

Please share your profile to me at 'vishal.seth@capgemini.com' for faster reach. Role & responsibilities Develop and maintain chatbots and AI-driven conversational interfaces using the Kore AI platform , ensuring alignment with business requirements. Work with cross-functional teams to gather requirements, design chatbot flows , and integrate AI solutions into existing business systems. Assist in testing and debugging chatbots, ensuring proper functionality, performance, and user experience across different platforms. Continuously monitor and improve chatbot performance by analyzing user interactions and implementing enhancements. Stay updated on the latest Kore AI features and best practice...

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Manager Job Description & Summary A career within Application and Emerging Technology services, will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help clients design approaches to integrate new technologies, skills, and processes so they can get the most out of their technology investment and drive business results and innovation. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led ...

Solution Design and Architecture: Lead the design and architecture of Kore.ai solutions, ensuring they align with business objectives and technical requirements. Technical Leadership: Provide technical guidance and mentorship to development teams, ensuring best practices in AI solution development and deployment. Integration: Oversee the integration of Kore.ai solutions with existing systems and platforms, ensuring seamless interoperability. Customization : Customize Kore.ai solutions to meet specific business needs, including developing custom workflows, intents, and integrations. Performance Optimization : Monitor and optimize the performance of deployed solutions, ensuring high availabili...

Solution Design and Architecture: Lead the design and architecture of Kore.ai solutions, ensuring they align with business objectives and technical requirements. Technical Leadership: Provide technical guidance and mentorship to development teams, ensuring best practices in AI solution development and deployment. Integration: Oversee the integration of Kore.ai solutions with existing systems and platforms, ensuring seamless interoperability. Customization : Customize Kore.ai solutions to meet specific business needs, including developing custom workflows, intents, and integrations. Performance Optimization : Monitor and optimize the performance of deployed solutions, ensuring high availabili...

Solution Design and Architecture: Lead the design and architecture of Kore.ai solutions, ensuring they align with business objectives and technical requirements. Technical Leadership: Provide technical guidance and mentorship to development teams, ensuring best practices in AI solution development and deployment. Integration: Oversee the integration of Kore.ai solutions with existing systems and platforms, ensuring seamless interoperability. Customization : Customize Kore.ai solutions to meet specific business needs, including developing custom workflows, intents, and integrations. Performance Optimization : Monitor and optimize the performance of deployed solutions, ensuring high availabili...

Role & responsibilities: Design and lead technical architecture for secure, multi-tenant systems. Architect resilient microservices using Node.js, Python, and Azure. Integrate OpenAI LLMs and Kore.ai conversational AI workflows for intelligent experiences. Guide prompt engineering strategy and LLM fine-tuning aligned with product goals. Drive implementation of high-throughput messaging and data systems using Redis, RabbitMQ, Clickhouse, VectorDB, and MongoDB. Manage configuration and performance tuning of APISIX (API Gateway) and Nginx (Reverse Proxy). Lead design for context-aware session management and semantic relevance frameworks. Define secure architectural patterns with RBAC, token lif...

We are a forward-thinking organization dedicated to leveraging cutting-edge technologies to revolutionize customer engagement. We are seeking a highly skilled Senior Chatbot Developer to join our innovative team and lead the development and deployment of advanced chatbot solutions using platforms like Kore.ai. Key Responsibilities: Design, develop, and deploy chatbot solutions using Kore.ai to meet client requirements. Act as the primary client liaison, ensuring effective communication, understanding their needs, and incorporating feedback. Plan and execute strategic chatbot development projects, ensuring timely delivery and adherence to quality standards. Leverage cloud platforms like AWS a...

Role : Prompt Engineer Exp : 5+Yrs Location : Hyderabad - Onsite Pay (LPA) : 25 LPA Notice Period : 0-20 Days Only Payroll : Shimento End Client : Kore.ai JD : Prompt Engineer : Must have prior experience with Prompt Engineering or Kore.ai 5 Yrs of Exp - Proficient in Linguistics, NLP and Prompt drafting for Generative AI Experience with prompt testing and optimisation in various LLM Platforms Show more Show less

Job Title:Chatbot/IVR Developer Location:Bangalore/Mangalore Type:Fulltime Why MResult Founded in 2004, MResult is a global digital solutions partner trusted by leading Fortune 500 companies in industries such as pharma & healthcare, retail, and BFSI. MResult's expertise in data and analytics, data engineering, machine learning, AI, and automation help companies streamline operations and unlock business value. As part of our team, you will collaborate with top minds in the industry to deliver cutting-edge solutions that solve real-world challenges. Website: https://mresult.com/ LinkedIn: https://www.linkedin.com/company/mresult/ What We Offer: At MResult, you can leave your mark on projects ...

Working experience and well versed knowledge around LLM Models. Working experience in Kore.ai Additionally Java , spring boot working experience is an added advantage Knowledge on AWS services is an added advantage