Company Description Kolaz is a creative advertising agency based in Kolkata that offers a full array of marketing and advertising services. We believe in doing the heavy lifting for our clients so they can focus on running their businesses. From logo design to social media marketing, we provide comprehensive solutions to meet our clients' marketing needs. About the Role: We’re lo o king for a proactive and detail-oriented Client Servicing Executive to be the key link between our clients and internal teams. You will play a crucial role in managing client relationships, understanding brand needs, and ensuring timely and high-quality delivery of creative and marketing solutions. Key Res p o nsibilities: • Serve as the primary point of contact between clients and internal teams • Unders tand client requirements, brief the creative & digital teams, and ensure deliverables match expectations • Coordi nate campaign planning, execution, and reporting • Prepar e client presentations, performance reports, and meeting minutes • Monito r project timelines, budgets, and approvals • Mainta in strong, long-term client relationships and identify opportunities for upselling services • Collab orate with strategy, creative, and media teams for smooth workflow Key Ski l l s & Qualifications: • Bachel or’s degree in Marketing, Communications, or a related field • 1–3 ye ars of experience in client servicing/account management (preferably in advertising/digital agencies) • Excell ent communication and presentation skills Show more Show less
Company Description Kolaz is a creative advertising agency based in Kolkata. We offer a full array of marketing and advertising services, from logo design to OOH advertising to social media marketing. Our goal is to take the marketing concerns off your plate so you can focus on running your business efficiently. Role Description This is a full-time on-site role for a Client Servicing professional at Kolaz in Kolkata. The role involves day-to-day tasks related to client services, communication with clients, ensuring customer satisfaction, providing exceptional customer service, and managing finance related to client projects. Qualifications Client Services and Communication skills Customer Satisfaction and Customer Service skills Finance skills Strong problem-solving and analytical skills Ability to work well in a team environment Experience in a client-facing role is preferred