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Koko Networks Limited

KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy dense networks of cloud-connected "KOKOpoints"​ inside local corner stores, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is a liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar market for urban cooking fuel. This fuels solution is delivered through a Kenyan operating partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

232 Reviews in Koko Networks Limited
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Kitney Mwende
2 years ago
Kisii office has the worst customer service I ever experienced. They're not even picking our calls and they rarely open. Please assist I need a refill, it has been 4days now!
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bonte swabby
a year ago
Customer care services is the worst...they hung up on you....they give a lot of unnecessary lies...I have audios to support this I wish Koko would be on X...I'm still waiting for my refund from 12/12/2023 to date....
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kate nyambura
5 years ago
Great concept, I've rated 3 star because I feel the cost is just too high for the target market. Otherwise the concept deserves a 5 star rating.
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Ahmed Ibrahim
3 years ago
I tried their stove and its really great. With their biofuel technology is think its can safe people and trees at the same time.
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Jemimah Peter
3 years ago
The koko joints around Ruiru-kamiti road are so frustrating. One challenge after the other. As I type this it's 10.10am.i have not prepared breakfast simply because the 2 refill centers close to me have issues...one has electricity …
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Laurene Atieno
2 years ago
worst customer service ever... the delays, postponement, lack of communication when stuff is out of stock, poor agent-customer-company organization, have to be begged to give service, empty promises. Won't use and would not recommend it.
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leonard githinji
2 years ago
Koko has given the comfort of cooking my food anywhere in a clean environment. No shoot no smell.
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francis okudo
2 years ago
I like the Koko cookers it's cheap compared to others, its fuel is affordable, available and economical.
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Vincent Mokua
a year ago
Very easy,cheap,clean and non smokey flame.
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Wangari Mwangi
2 years ago
They are decent, polite, patient, respectful and resourceful. They do their best to help with your issues.
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