Position Title: B2B Sales Manager Office/Department: Sales Office Position Reports To / Supervisor: Director of Sales Job Description: The role of the B2B Sales Manager is to identify prospective Travel Agents within the region and implement all sales activities to maximize business opportunities to convert those prospects into becoming top-producing partners. The Sales Manager is accountable for executing all sales action plans in coordination with the Director of Sales to deliver short and long-term set targets in terms of sales and profitability in the assigned territory. Job Accountability: Generate sales from new and existing Travel Agents in assigned territories Aim to maximize revenue from clients through increasing market share and identifying new growth opportunities Work closely with the Director of Sales to develop new sales tactics and adapt to the changing environment Work closely with the sourcing team to ensure they contract the required competitive destinations based on market demand Gather competitive data, market-related news, and trends, and share them with the team Build and maintain a close business relationship with top-producing Agents/Clients Assist the Director of Sales in annual forecasts of assigned territories to enable budget preparations for weekly and monthly sales reports. Work closely with the Operations Team to understand the process flow and manage client expectations Work closely with the Credit Control team to keep Daily Sales Outstanding within agreed terms Competencies and Skills: Strong B2B travel industry knowledge Strong quantitative and analytical competency Must possess a service-oriented attitude, backed by a proactive approach and strong drive for results Must display a high level of integrity and professionalism with colleagues and clients Must have excellent interpersonal communication and problem-solving skills Flexibility to adapt to a fast-paced startup environment Essential Qualifications: Bachelor’s Degree or equivalent in Tourism Preferred Qualifications: A minimum of 3 to 5 years in a Sales Position within the Travel and Tourism industry Previous experience in key B2B Travel wholesale companies or Transportation ride-share operators Computer literate with good presentation skills and working knowledge of Microsoft Office applications & PowerPoint Only candidates with proven experience in the travel and tourism industry will be considered. Applicants without relevant experience in this sector will not be shortlisted. The above-mentioned responsibilities are intended to provide guidelines and directions for your specific role within KOI. Kindly note that as the needs of the organization develop / change, it may be necessary to modify or amend the responsibilities listed. Show more Show less
KOI Position Title: B2B Sales Manager Office/Department: Sales Office Position Reports To / Supervisor: Director of Sales Job Description: The role of the B2B Sales Manager is to identify prospective Travel Agents within the region and implement all sales activities to maximize business opportunities to convert those prospects into becoming top-producing partners. The Sales Manager is accountable for executing all sales action plans in coordination with the Director of Sales to deliver short and long-term set targets in terms of sales and profitability in the assigned territory. Job Accountability: Generate sales from new and existing Travel Agents in assigned territories Aim to maximize revenue from clients through increasing market share and identifying new growth opportunities Work closely with the Director of Sales to develop new sales tactics and adapt to the changing environment · Work closely with the sourcing team to ensure they contract the required competitive destinations based on market demand · Gather competitive data, market-related news, and trends, and share them with the team · Build and maintain a close business relationship with top-producing Agents/Clients · Assist the Director of Sales in annual forecasts of assigned territories to enable budget preparations for weekly and monthly sales reports. Work closely with the Operations Team to understand the process flow and manage client expectations Work closely with the Credit Control team to keep Daily Sales Outstanding within agreed terms Competencies and Skills: · Strong B2B travel industry knowledge · Strong quantitative and analytical competency · Must possess a service-oriented attitude, backed by a proactive approach and strong drive for results · Must display a high level of integrity and professionalism with colleagues and clients · Must have excellent interpersonal communication and problem-solving skills · Flexibility to adapt to a fast-paced startup environment Essential Qualifications: · Bachelor’s Degree or equivalent in Tourism Preferred Qualifications: · A minimum of 3 to 5 years in a Sales Position within the Travel and Tourism industry · Previous experience in key B2B Travel wholesale companies or Transportation ride-share operators · Computer literate with good presentation skills and working knowledge of Microsoft Office applications & PowerPoint Job Type: Full-time Application Question(s): What languages do you speak? Have you previously worked in a B2B sales role focused on Travel Agents or similar clients? Do you hold a Bachelor’s Degree or equivalent in Tourism or a related field? Are you proficient in Microsoft Office applications, including PowerPoint, and capable of delivering professional presentations? Do you have experience working with Travel Agents or clients within the region where this position is based? Do you have experience or knowledge in using GDS (Global Distribution Systems) such as Amadeus, Sabre, Galileo, or similar? Experience: ground transportation: 3 years (Required) pre-booked travel arrangements: 4 years (Required) Sales position within the Travel and Tourism industry: 3 years (Required)
KOI Position Title: B2B Sales Manager Office/Department: Sales Office Position Reports To / Supervisor: Director of Sales Job Description: The role of the B2B Sales Manager is to identify prospective Travel Agents within the region and implement all sales activities to maximize business opportunities to convert those prospects into becoming top-producing partners. The Sales Manager is accountable for executing all sales action plans in coordination with the Director of Sales to deliver short and long-term set targets in terms of sales and profitability in the assigned territory. Job Accountability: Generate sales from new and existing Travel Agents in assigned territories Aim to maximize revenue from clients through increasing market share and identifying new growth opportunities Work closely with the Director of Sales to develop new sales tactics and adapt to the changing environment · Work closely with the sourcing team to ensure they contract the required competitive destinations based on market demand · Gather competitive data, market-related news, and trends, and share them with the team · Build and maintain a close business relationship with top-producing Agents/Clients · Assist the Director of Sales in annual forecasts of assigned territories to enable budget preparations for weekly and monthly sales reports. Work closely with the Operations Team to understand the process flow and manage client expectations Work closely with the Credit Control team to keep Daily Sales Outstanding within agreed terms Competencies and Skills: · Strong B2B travel industry knowledge · Strong quantitative and analytical competency · Must possess a service-oriented attitude, backed by a proactive approach and strong drive for results · Must display a high level of integrity and professionalism with colleagues and clients · Must have excellent interpersonal communication and problem-solving skills · Flexibility to adapt to a fast-paced startup environment Essential Qualifications: · Bachelor’s Degree or equivalent in Tourism Preferred Qualifications: · A minimum of 3 to 5 years in a Sales Position within the Travel and Tourism industry · Previous experience in key B2B Travel wholesale companies or Transportation ride-share operators · Computer literate with good presentation skills and working knowledge of Microsoft Office applications & PowerPoint Job Type: Full-time Application Question(s): What languages do you speak? Have you previously worked in a B2B sales role focused on Travel Agents or similar clients? Do you hold a Bachelor’s Degree or equivalent in Tourism or a related field? Are you proficient in Microsoft Office applications, including PowerPoint, and capable of delivering professional presentations? Do you have experience working with Travel Agents or clients within the region where this position is based? Do you have experience or knowledge in using GDS (Global Distribution Systems) such as Amadeus, Sabre, Galileo, or similar? Experience: ground transportation: 3 years (Required) pre-booked travel arrangements: 4 years (Required) Sales position within the Travel and Tourism industry: 3 years (Required)
Job Description/Guideline Position Title: B2B Sales Manager Office/Department: Sales Office Position Reports To / Supervisor: Director of Sales Job Description: The role of the B2B Sales Manager is to identify prospective Travel Agents within the region and implement all sales activities to maximize business opportunities to convert those prospects into becoming top-producing partners. The Sales Manager is accountable for executing all sales action plans in coordination with the Director of Sales to deliver short and long-term set targets in terms of sales and profitability in the assigned territory. Job Accountability: Generate sales from new and existing Travel Agents in assigned territories Aim to maximize revenue from clients through increasing market share and identifying new growth opportunities Work closely with the Director of Sales to develop new sales tactics and adapt to the changing environment Work closely with the sourcing team to ensure they contract the required competitive destinations based on market demand Gather competitive data, market-related news, and trends, and share them with the team Build and maintain a close business relationship with top-producing Agents/Clients Assist the Director of Sales in annual forecasts of assigned territories to enable budget preparations for weekly and monthly sales reports. Work closely with the Operations Team to understand the process flow and manage client expectations Work closely with the Credit Control team to keep Daily Sales Outstanding within agreed terms Competencies and Skills: Strong B2B travel industry knowledge Strong quantitative and analytical competency Must possess a service-oriented attitude, backed by a proactive approach and strong drive for results Must display a high level of integrity and professionalism with colleagues and clients Must have excellent interpersonal communication and problem-solving skills Flexibility to adapt to a fast-paced startup environment Essential Qualifications: Bachelor’s Degree or equivalent in Tourism Preferred Qualifications: A minimum of 3 to 5 years in a Sales Position within the Travel and Tourism industry Previous experience in key B2B Travel wholesale companies or Transportation ride-share operators Computer literate with good presentation skills and working knowledge of Microsoft Office applications & PowerPoint The above-mentioned responsibilities are intended to provide guidelines and directions for your specific role within KOI. Kindly note that as the needs of the organization develop / change, it may be necessary to modify or amend the responsibilities listed.
Job Description/Guideline Position Title: B2B Sales Manager Office/Department: Sales Office Position Reports To / Supervisor: Director of Sales Job Description: The role of the B2B Sales Manager is to identify prospective Travel Agents within the region and implement all sales activities to maximize business opportunities to convert those prospects into becoming top-producing partners. The Sales Manager is accountable for executing all sales action plans in coordination with the Director of Sales to deliver short and long-term set targets in terms of sales and profitability in the assigned territory. Job Accountability: Generate sales from new and existing Travel Agents in assigned territories Aim to maximize revenue from clients through increasing market share and identifying new growth opportunities Work closely with the Director of Sales to develop new sales tactics and adapt to the changing environment Work closely with the sourcing team to ensure they contract the required competitive destinations based on market demand Gather competitive data, market-related news, and trends, and share them with the team Build and maintain a close business relationship with top-producing Agents/Clients Assist the Director of Sales in annual forecasts of assigned territories to enable budget preparations for weekly and monthly sales reports. Work closely with the Operations Team to understand the process flow and manage client expectations Work closely with the Credit Control team to keep Daily Sales Outstanding within agreed terms Competencies and Skills: Strong B2B travel industry knowledge Strong quantitative and analytical competency Must possess a service-oriented attitude, backed by a proactive approach and strong drive for results Must display a high level of integrity and professionalism with colleagues and clients Must have excellent interpersonal communication and problem-solving skills Flexibility to adapt to a fast-paced startup environment Essential Qualifications: Bachelor’s Degree or equivalent in Tourism Preferred Qualifications: A minimum of 3 to 5 years in a Sales Position within the Travel and Tourism industry Previous experience in key B2B Travel wholesale companies or Transportation ride-share operators Computer literate with good presentation skills and working knowledge of Microsoft Office applications & PowerPoint The above-mentioned responsibilities are intended to provide guidelines and directions for your specific role within KOI. Kindly note that as the needs of the organization develop / change, it may be necessary to modify or amend the responsibilities listed.
Job Description/Guideline Position Title: Assistant Manager – Operations & Customer Success Office/Department: Operations Position Reports To / Supervisor: Director of Operations Job Description: The Assistant Manager – Operations & Customer Success will be supporting both the execution of daily operations and the delivery of high-quality customer service experiences. This role requires strong leadership, attention to detail and a deep sense of ownership, analytical rigor and stakeholder management. The ideal candidate will drive process efficiency, ensure smooth coordination between internal teams and external partners, and proactively and reactively resolve both operational and customer-related issues. Duties/Responsibilities: · Lead and support Operations & Customer Service supervisors to ensure seamless execution. · Proactively monitor supplier performance and work with cross-functional teams to improve supplier quality · Resolve escalations from clients, suppliers, and customers with urgency and empathy. · Collaborate with clients, suppliers, and internal teams to strengthen relationships and streamline operations. · Propose tech improvements to enhance efficiency and service quality. · Manage onboarding for new clients and ensure a high-quality transition. · Track key KPIs like incident rate, response time, and satisfaction scores, deep-dive into root cause and program manage action plans with clear owners and timelines · Independently complete data analysis and report on trends, performance, and areas for improvement. · Champion process improvements and help build a customer-first culture Required Skills/Abilities: · Excellent verbal and written communication skills, including active listening. · Strong problem-solving abilities with a solution-oriented and entrepreneurial mindset. · Ability to multitask, prioritize, and perform effectively in a fast-paced, dynamic environment. · Proficiency in Microsoft Office Suite (mandatory) and ability to quickly adapt to new software tools. · Familiarity with CRM systems such as Salesforce or Zendesk is a plus. · Quick learner with the ability to grasp knowledge of specific products, services, or customer segments. · Knowledge of transportation, logistics, or supply chain operations is advantageous. Essential Qualifications: · Bachelor’s degree required; MBA preferred. · 8+ years of combined experience in Operations, Customer Success, or Travel/Logistics · 5+ years of experience in a B2B or startup environment. · Strong customer-focused mindset with a passion for delivering exceptional service. · Excellent interpersonal skills and a collaborative team player. · Adaptable and able to perform well under pressure. · Strong with Excel and other data analysis tools and ability to independently deep-dive into data Preferred Qualifications: · Bachelor's degree in Business Administration, Logistics, Transportation or a related field. · Experience in the hospitality or Transfers industry Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. The abovementioned responsibilities are intended to provide guidelines and directions for your specific role within KOI. Kindly note, that as the needs of the organization develop / change, it may be necessary to modify or amend the responsibilities listed. Salary: AED 27,000 – AED 30,000 per month (based on experience and fit)
Position Title: B2B Sales Manager Office/Department: Sales Office Position Reports To / Supervisor: Director of Sales Job Description: The role of the B2B Sales Manager is to identify prospective Travel Agents within the region and implement all sales activities to maximize business opportunities to convert those prospects into becoming top-producing partners. The Sales Manager is accountable for executing all sales action plans in coordination with the Director of Sales to deliver short and long-term set targets in terms of sales and profitability in the assigned territory. Job Accountability: Generate sales from new and existing Travel Agents in assigned territories Aim to maximize revenue from clients through increasing market share and identifying new growth opportunities Work closely with the Director of Sales to develop new sales tactics and adapt to the changing environment Work closely with the sourcing team to ensure they contract the required competitive destinations based on market demand Gather competitive data, market-related news, and trends, and share them with the team Build and maintain a close business relationship with top-producing Agents/Clients Assist the Director of Sales in annual forecasts of assigned territories to enable budget preparations for weekly and monthly sales reports. Work closely with the Operations Team to understand the process flow and manage client expectations Work closely with the Credit Control team to keep Daily Sales Outstanding within agreed terms Competencies and Skills: Strong B2B travel industry knowledge Strong quantitative and analytical competency Must possess a service-oriented attitude, backed by a proactive approach and strong drive for results Must display a high level of integrity and professionalism with colleagues and clients Must have excellent interpersonal communication and problem-solving skills Flexibility to adapt to a fast-paced startup environment Essential Qualifications: Bachelor’s Degree or equivalent in Tourism Preferred Qualifications: A minimum of 3 to 5 years in a Sales Position within the Travel and Tourism industry Previous experience in key B2B Travel wholesale companies or Transportation ride-share operators Computer literate with good presentation skills and working knowledge of Microsoft Office applications & PowerPoint Only candidates with proven experience in the travel and tourism industry will be considered. Applicants without relevant experience in this sector will not be shortlisted. The above-mentioned responsibilities are intended to provide guidelines and directions for your specific role within KOI. Kindly note that as the needs of the organization develop / change, it may be necessary to modify or amend the responsibilities listed.