As a Branch Manager/Floor Manager in Mumbai, your primary responsibility is to manage the overall functioning of the branch. This includes achieving sales targets across all categories, maintaining a high-quality team with utmost motivation and team spirit, and ensuring that the Kohinoor culture is consistently followed at the store. It is essential to create an environment that aligns with the management philosophy and guarantees that all customers are greeted, treated, and attended to with respect in line with the Kohinoor culture. To excel in this role, you must have a deep knowledge of all products and be well-versed in the various offers, reward points, finance options, and cashback details across different product categories. Efficiently managing the placement of brand promoters, ensuring hygiene standards, minimizing obsolete stocks, and maintaining proper planograms for all product categories are crucial tasks. Moreover, you should oversee the maintenance of all fixtures, lights, ACs, signage, doors, and shutters in the store, along with ensuring the cleanliness of all areas including toilets and flooring. Proficiency in billing using FOCUS, smooth implementation of Point of Sale (POS) systems, and effective display of marketing POS materials like danglers are key aspects of the role. Leading the team from the front, creating versatile salesmen, adhering strictly to branch-related Standard Operating Procedures (SOPs), and conducting daily meetings for sales progress tracking are essential responsibilities expected from you. With a minimum of 2 years of experience in the retail industry, this full-time permanent role demands your dedication and expertise in managing a retail store effectively throughout Mumbai.,
As a Customer Service Representative at our Vashi Palm Beach Road location, your primary responsibility will be to handle customer complaints and ensure excellent service delivery. You will play a key role in providing feedback to managers and the management team regarding customer experiences and monitoring the quality of after-sales services offered to our valued customers. Your duties will also include following up with respective brands for customer complaints, providing immediate solutions, and cross-selling our other products to enhance customer satisfaction. In addition, you will be tasked with the important goal of increasing our store's rating on social media platforms by delivering exceptional service and fostering positive customer relationships. The working hours for this position are from Monday to Saturday, 10:00 AM to 07:30 PM, with Sundays being fixed off. Furthermore, you will be expected to work on all festivals to ensure continuous support and service to our customers in the electronic retail industry.,
As a Branch Manager at Kohinoor in Mumbai, your role will involve overseeing overall branch management and ensuring the achievement of sales targets for all categories. You will be responsible for maintaining a high-quality team at the store, fostering motivation and team spirit among them. It will be crucial for you to uphold the Kohinoor culture within the store, creating an environment in line with the company's management philosophy. Key Responsibilities: - Ensure that all team members greet, treat, and attend to customers with respect, reflecting the Kohinoor culture. - Demonstrate a comprehensive knowledge of all products, offers, reward points, finance options, and cash backs for various product categories. - Implement proper placement of Brand Promoters and maintain efficient manpower levels. - Maintain a high level of hygiene for all product categories and minimize obsolete or aging stocks. - Organize proper planograms with correct cell addresses for all product categories. - Ensure all fixtures, lights, ACs, signage, doors, shutters, and brand fixtures are in perfect working condition. - Uphold cleanliness standards throughout the store, including toilets and flooring. - Proficiently handle billing in FOCUS and oversee the smooth implementation of POS systems. - Display and maintain Marketing POS materials like Danglers effectively. - Ensure fixed assets are well-maintained and in working order. - Conduct daily meetings and track sales progress hourly. - Encourage and develop multi-product salesmen (All Rounders) within the store. - Lead by example and ensure strict adherence to all branch-related SOPs by all employees. Qualifications Required: - Minimum 2 years of experience in a similar role Location: Mumbai (all over),
**Job Description:** **Role Overview:** As a Cashier at the locations in Thane Ghodbunder and Dadar, your main responsibility will be handling cash and other transactions of the customers. You will be required to make accurate billing and collect appropriate information from customers. Knowledge of accounting software like Tally and Excel is preferred. Additionally, a good typing speed of around 30 WPM is required. **Key Responsibilities:** - Handle cash and other transactions of customers - Make accurate billing and collect customer information - Preferably have knowledge of accounting software like Tally and Excel - Possess a good typing speed of around 30 WPM **Qualifications Required:** - Minimum 1 year of experience, preferably in the electronics retail industry,