Company Overview Knoxx Foods is an Australia‑headquartered B2B ingredient supplier serving Ready Meal Manufacturers and Foodservice Distributors across Asia‑Pacific. Our portfolio includes Rice, Tomato products, Coconut products and Dehydrated vegetables sourced from a global vendor network. As we scale, disciplined supply chain execution is central to maintaining service levels and cost competitiveness. Role Purpose The Supply Chain Manager will manage the end‑to‑end flow of goods from company's nominated manufacturers and supplier network to Knoxx Foods in Australia or directly to nominated customer sites. The role covers to ensure timely production, quality compliance, logistics coordination, supplier performance improvement and new supplier due diligence. The position involves travelling within India and overseas. Reporting to the Head of Global Operations, the candidate works closely with Demand Planning, Quality Assurance and Finance. Key Responsibilities Supplier Production Management: Convert demand forecasts into executable production schedules; monitor production, capacity, materials and labour; resolve constraints to protect ship dates. New Supplier Assessment & Qualification: Lead commercial, technical and ethical evaluations of prospective suppliers; conduct onsite audits; align new partners with Knoxx quality, compliance and Australian standards. Quality & Compliance: Oversee in‑process and pre‑shipment inspections against agreed food safety parameters; release or hold product based on results. Logistics & Carrier Coordination: Secure ocean space with Tier‑1 shipping lines; manage documentation and container load plans; track shipments into Australia or to nominated customer hubs; escalate delays proactively, submission of correct documents and ensure smooth clearing. Performance & Cost Management: Maintain supplier scorecards (OTIF, lead time, defect rate); drive continuous improvement; negotiate cost efficiencies in freight, packaging and conversion. Risk Management: Monitor market, crop and port conditions; recommend mitigation actions; communicate risks to senior management in a timely manner. Key Performance Indicators Supplier Production Management: Convert demand forecasts into production schedules; monitor capacity, materials and packaging availability; resolve issues to protect ship dates. Quality & Compliance: Oversee in‑process and pre‑shipment inspections against agreed standards, release or hold product as warranted. Logistics & Carrier Coordination: Secure ocean space with primary shipping lines; confirm bookings, documentation and container load plans; track transshipment milestones and escalate delays. Performance & Cost Management: Maintain supplier scorecards (lead time, defect rate); identify improvement projects; negotiate cost reductions in freight, packaging and conversion. Risk Management Monitor market, crop and port conditions; recommend hedging or alternate routings; provide timely updates to senior management. Key Performance Indicators (12‑Month Targets) ≥ 97 % Supplier On‑Time‑In‑Full (OTIF) ≥ 98 % Confirmed bookings aligned with shipping plan ≤ 48 hours Average dwell time at Singapore hub < 500 ppm Quality defects ≥ 3 % Reduction in logistics cost per tonne Candidate Profile Experience 8‑10 years in end‑to‑end supply chain management for food, FMCG or ingredient trading with significant ocean‑freight exposure. Demonstrated success improving supplier lead times and service levels across multi‑site operations. Established working relationships with Tier‑1 shipping lines. Technical Skills Proficiency in advanced Excel/Power BI. Practical knowledge of AQL sampling and HACCP requirements. Education & Certification Bachelor’s degree in Engineering, Food Technology, Supply Chain or Business. MBA or APICS/CSCP certification is advantageous. Language Fluency in English; Hindi preferred. Personal Attributes Strong analytical and negotiating skills. Ability to influence across cultures and organisational levels. Willingness to travel at short notice and work across time zones. Remuneration & Benefits Competitive INR salary package. Remote first work model with company provided laptop and mobile allowance. Fully funded business travel. Professional development pathway toward regional operations leadership roles. Knoxx Foods is an equal‑opportunity employer committed to building an inclusive workforce.
About Knoxx Foods Knoxx Foods supplies quality food ingredients to ready meal manufacturers and foodservice distributors. We are building long term partnerships by pairing reliable supply with hands on technical support and data driven account management. The Role (What you will do) We’re growing our remote-first operation and need a Fractional IT Manager (remote). This person will manage our IT infrastructure, onboarding/offboarding, MDM, policies, and support across ~14 employees distributed across Sydney, India, and the Philippines. You’ll be backed by on-the-ground support in Sydney for hardware/network tasks—you’ll manage everything else remotely. Time Commitment & Availability Estimated Workload: 10–15 hours per month Responsibilities Device Management (MDM) - Configure and maintain MDM for ChromeOS, macOS, Windows, and mobile devices (e.g., using Google Workspace Endpoint Management or JumpCloud). - Enforce policies like screen lock, encryption, 2FA, and Google Drive sync. - Provide compliance monitoring and monthly reporting. - Maintain asset inventory tracking. Onboarding & Offboarding - Provision devices and set up Google Workspace accounts for new staff. - Create and manage onboarding/offboarding checklists. - Securely deactivate accounts and wipe devices for departing staff. Remote Helpdesk & Support - On-call support during AU business hours (password resets, sync issues, app troubleshooting). - Troubleshoot across ChromeOS, macOS, Windows, and mobile devices. Procurement Coordination - Advise on device and peripheral purchases. - Handle logistics for remote pre-configuration and shipping. Security & Compliance Monitoring - Monitor Google Workspace security dashboard and respond to alerts. - Maintain a monthly IT security hygiene checklist. - Document IT processes and procedures.
Function: R&D • NPD • Innovation • QA Oversight • Vendor Governance Industry: Food Processing • Coatings • Blends • Seasonings • Retort Solutions Requirement: Should be open to travel multiple times within India and Australia. About Knoxx Foods Knoxx Foods is a fast-growing ingredients and value-added solutions provider based in Australia. We offer tomato derivatives, coconut products, dehydrated vegetables, rice, and more to the supplying manufacturers across Australia and have plans to expand in the global markets . As part of strengthening our Knoxx Innovation Centre, a specialised hub for developing coatings, blends, seasonings and retort solutions for ready meal and foodservice manufacturers we are hiring a senior food technologist to develop this R&D Centre from scratch in India and drive our value added products road-map. What you will build: You will establish the entire Knoxx Innovation Centre—its R&D systems, QA protocols, digital documentation, confidentiality framework, vendor governance structure, and product development pipeline. Key Responsibilities: Product Development & Commercialisation Lead development of coatings, blends, and seasonings across multiple categories (chips, chicken, fish, snacks, meals, etc.). Translate chef prototypes into stable, scalable commercial formulations . Conduct pilot trials and manage transition to commercial manufacturing. Develop processing parameters, specifications, and BOMs. Retort Solutions Develop and scale retort-based food components . Define thermal processing, packaging, and stability standards. Ensure compliance with domestic and export norms. Build the Knoxx R&D Centre Establish all R&D SOPs, workflows, and documentation frameworks. Implement a 100% paperless working model to ensure confidentiality. Create stability, testing, and sensory evaluation systems. Vendor & Sub-vendor Governance Build and enforce end-to-end vendor and sub-vendor control protocols. Ensure all RM/PM and processes follow Knoxx-approved specifications. Conduct periodic audits and ensure compliance with quality and confidentiality standards. RM/PM & Process Standardisation Develop master specifications for all raw and packaging materials. Implement periodic validations, checks, and improvements. Quality Assurance Oversight at Production Facilities Supervise and ensure QA compliance at all co-manufacturing and production facilities. Verify that approved RM/PM, processes, and specifications are consistently followed. Review batch records, deviations, corrective actions, and QA controls. Ensure food safety systems (HACCP, QMS, sanitation, retort checks, etc.) are adhered to. Cross-Functional Collaboration Work with the Sydney-based R&D Chef for customization and customer insights. Coordinate with procurement for RM planning and with the pricing analyst for costing inputs. Support sales with technical knowledge and customer demos. Execution & Launch Management Lead commercialisation of priority formulations defined by management. Ensure manufacturing readiness, packaging alignment, and stability validation. What Success Looks Like (KPIs) Technical & Commercial Timely launch of coatings, blends, seasonings, and retort solutions. High customer acceptance and repeat demand. Quality & Compliance Zero major quality deviations at production sites. Consistency across batches and co-man facilities. 100% adherence to food safety and QA protocols. Operational Fully operational Knoxx R&D Centre with digital systems. All vendors/sub-vendors approved and compliant. Zero confidentiality breaches. Required Experience Degree in Food Technology / Food Processing. 7+ years experience in R&D/NPD for seasonings, coatings, instant blends, RTE/RTC foods, or retort categories. Exposure to run paperless lab Experience in scaling products from pilot to commercial manufacturing. Strong background in QA systems, HACCP, BRC, and process validation . Experience with vendor audits and co-manufacturing oversight. Why Join Knoxx Foods Build an Innovation Centre from the ground up. Leadership scope with real influence on company direction. Opportunity to create next-generation food solutions for global markets.