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Lead Functional Consultant, Customer Support Icertis

8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

As an experienced Application Support/Functional Consultant, you will play a crucial role in understanding and enhancing the functionality of the ICI product to meet customer needs. Your responsibilities will include collaborating closely with our Global Customer Base to provide guidance on product features, implement new enhancements, and configure changes. Additionally, you will engage with customers both on-site and off-site to ensure a seamless user experience and optimize their system. Your expertise will be instrumental in developing knowledgebase articles and training materials for customers and internal staff, enabling them to independently navigate and utilize the product effectivel...

Posted 1 month ago

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