Customer handling process Creative eco solutions private limited

0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Customer Service Representative, your primary responsibility will be to handle customer inquiries through email and chat, ensuring prompt and accurate responses to their questions. You will be expected to provide knowledgeable assistance to customers and strive to exceed their expectations by offering detailed information to resolve their queries effectively. It is crucial to adhere to Service Level Agreement (SLA) deadlines to ensure that customer complaints are addressed in a timely and efficient manner. This is a full-time position suitable for freshers, with a work schedule that includes day and morning shifts. In addition to your base salary, there is a performance bonus incentive ...

Posted 3 months ago

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Customer handling Anutej Group

0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Customer Service Representative, you will be responsible for handling customer inquiries via email and chat, ensuring prompt and accurate responses to their questions. It is essential to provide knowledgeable assistance to customers and strive to exceed their expectations by going the extra mile in addressing their concerns. You will be expected to adhere to Service Level Agreement (SLA) deadlines to resolve customer complaints efficiently and effectively. In the event of complex issues, you should be able to identify and escalate customer requests to managers for further assistance and resolution. This role requires a proactive approach to customer service and a commitment to deliverin...

Posted 4 months ago

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