5 Knowledge Retention Jobs

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3.0 - 6.0 years

0 Lacs

pune, maharashtra, india

On-site

A Process Trainer (Internally known as Senior Analyst - Learning Business Partner) is responsible for developing and delivering training programs to improve employee skills in business processes, tools, and company policies. Key responsibilities include conducting new hire and refresher training, creating training materials, and assessing training effectiveness through metrics like Key Performance Indicators (KPIs). Key Responsibilities: Training delivery: Conducts new hire induction, tool training, and process-specific training. Content development: Creates and updates training modules, standard operating procedures (SOPs), and other knowledge-base materials. Training needs analysis: Facili...

Posted 1 day ago

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Sales Trainer, your role is crucial in equipping freshers with core sales skills and ensuring a comprehensive understanding of products to enhance customer interactions and sales performance. Your responsibilities will include: - Designing and conducting customized training sessions for freshers, emphasizing on essential sales skills such as communication, customer handling, and objection management. - Engaging participants in interactive activities like role-plays, group discussions, and scenario-based learning to boost confidence and sales expertise. - Creating and implementing product training modules to educate the team on features, benefits, and unique selling points of the product...

Posted 6 days ago

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5.0 - 9.0 years

0 Lacs

punjab

On-site

As the Process Lead- trade execution at Bunge in Mohali, Punjab, India, you will be the owner of the Trade Execution process. Your main responsibility will be to design a best-in-class process that is compliant and standardized across the organization. Key Responsibilities: - Finalize the best-in-class To Be process design - Sign off on config changes, customization, and development from a process and functionality standpoint - Identify the right technology being used for conducting the business process - Monitor and measure the performance of the Trade Execution business process - Improve the business process flow continually utilizing industry-leading practices - Help Team Leaders set poli...

Posted 1 month ago

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1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Customer Care Executive, your role will involve providing voice support to international clients, with a particular focus on the US market. You should have at least 1 year of experience in a similar position and must possess excellent communication skills in English, along with a neutral accent. Candidates with US accent training and a willingness to work during US EST shift hours will be given preference. Key Responsibilities: - Work as a customer support executive, specifically catering to international clients through voice support. - Maintain high-quality communication with clients, particularly those in the US market. - Adjust to US EST shift hours, which are from 5:30 PM to 3:30 A...

Posted 1 month ago

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1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Customer Support Executive for an international client, specifically the US market, your primary responsibilities will include: - Providing voice support to customers with a minimum of 1 year experience in this role - Demonstrating excellent communication skills in English with a neutral accent - Preference for candidates with US accent training - Being willing to work during US EST shift hours, from 5:30 PM to 3:30 AM Qualifications required for this role: - Minimum of 1 year experience working for international clients, preferably in the US market - Excellent communication skills in English with a neutral accent - US accent training is preferred - Willingness to work during US EST shi...

Posted 2 months ago

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