13 Knowledge Retention Jobs

As a Customer Care Executive, your role involves providing voice support to international clients, specifically in the US market. You should have at least 1 year of experience in a similar position and possess exceptional communication skills in English, with a neutral accent. Candidates with US accent training and flexibility to work during US EST shift hours are preferred. Key Responsibilities: - Work as a customer support executive for international clients, focusing primarily on voice support - Maintain excellent communication with clients, especially those based in the US market - Adapt to US EST shift hours, which are from 5:30 PM to 3:30 AM Qualifications Required: - Minimum of 1 year...

A Process Trainer is responsible for developing and delivering training programs to improve employee skills in business processes, tools, and company policies. Key responsibilities include conducting new hire and refresher training, creating training materials, and assessing training effectiveness through metrics like Key Performance Indicators (KPIs). Key Responsibilities: Training delivery: Conducts new hire induction, tool training, and process-specific training. Content development: Creates and updates training modules, standard operating procedures (SOPs), and other knowledge-base materials. Training needs analysis: Facilitates refresher training based on feedback from quality assurance...

As an experienced HD Maps Trainer at GlobalLogic, your primary responsibility will be to design, deliver, and evaluate training programs focused on high-definition map production workflows. Your deep understanding of HD mapping technologies, ADAS, and autonomous driving ecosystems, coupled with strong instructional design and facilitation skills, will be crucial in building domain expertise within the production team. Your role will involve ensuring adherence to standardized processes and driving continuous skill enhancement for editors, moderators, and quality analysts to align training strategies with client expectations and project goals. **Key Responsibilities:** - Design and deliver eng...

As a Customer Care Executive, you will be responsible for providing voice support to international clients, specifically the US market. Your role will involve utilizing your excellent communication skills in English, with a neutral accent. Preference will be given to candidates with US accent training. You should have a minimum of 1 year of experience in a similar role. Key Responsibilities: - Work for international clients, preferably in the US market, as a customer support executive providing voice support - Demonstrate excellent communication skills in English with a neutral accent - Preferably have a US accent training - Willingness to work US EST shift hours from 5:30 PM to 3:30 AM Qual...

You have a great opportunity to join as a Customer Care Executive with a focus on providing voice support to international clients, specifically in the US market. Your responsibilities will include: - Minimum 1 year experience working for international client (preferably US market) as a customer support executive providing voice support. - Excellent communication skills in English, with a neutral accent. - US accent trained preferred. - Willing to work US EST shift hours. In addition to the above responsibilities, the company is looking for candidates with the following qualifications: - Communication skills - Convincing abilities - Attention to detail - Knowledge retention The role is based...

You have a great opportunity to join as a Customer Care Executive in a reputed company. Below are the details of the job responsibilities, qualifications required, and additional information about the company: **Role Overview:** As a Customer Care Executive, your primary role will be to provide voice support to international clients, especially in the US market. You should have a minimum of 1 year of experience in a similar role. Excellent communication skills in English with a neutral accent are essential. Preference will be given to candidates who are US accent trained. You should be willing to work in US EST shift hours. **Key Responsibilities:** - Work as a customer support executive pro...

As a Customer Support Executive for our company, you will be required to have a minimum of 1 year experience working with international clients, preferably in the US market. Your primary responsibility will be to provide voice support to customers. Excellent communication skills in English with a neutral accent are essential for this role. It is preferred that you have been trained with a US accent. You should be willing to work during US EST shift hours. Key Responsibilities: - Minimum 1 year experience working for international client (preferably US market) as a customer support executive providing voice support - Excellent communication skills in English, with a neutral accent - US accent...

A Process Trainer (Internally known as Advisor - Learning Business Partner) is responsible for developing and delivering training programs to improve employee skills in business processes, tools, and company policies. Key responsibilities include conducting new hire and refresher training, creating training materials, and assessing training effectiveness through metrics like Key Performance Indicators (KPIs). Key Responsibilities: Training delivery: Conducts new hire induction, tool training, and process-specific training. Content development: Creates and updates training modules, standard operating procedures (SOPs), and other knowledge-base materials. Training needs analysis: Facilitates r...

A Process Trainer (Internally known as Senior Analyst - Learning Business Partner) is responsible for developing and delivering training programs to improve employee skills in business processes, tools, and company policies. Key responsibilities include conducting new hire and refresher training, creating training materials, and assessing training effectiveness through metrics like Key Performance Indicators (KPIs). Key Responsibilities: Training delivery: Conducts new hire induction, tool training, and process-specific training. Content development: Creates and updates training modules, standard operating procedures (SOPs), and other knowledge-base materials. Training needs analysis: Facili...

As a Sales Trainer, your role is crucial in equipping freshers with core sales skills and ensuring a comprehensive understanding of products to enhance customer interactions and sales performance. Your responsibilities will include: - Designing and conducting customized training sessions for freshers, emphasizing on essential sales skills such as communication, customer handling, and objection management. - Engaging participants in interactive activities like role-plays, group discussions, and scenario-based learning to boost confidence and sales expertise. - Creating and implementing product training modules to educate the team on features, benefits, and unique selling points of the product...

As the Process Lead- trade execution at Bunge in Mohali, Punjab, India, you will be the owner of the Trade Execution process. Your main responsibility will be to design a best-in-class process that is compliant and standardized across the organization. Key Responsibilities: - Finalize the best-in-class To Be process design - Sign off on config changes, customization, and development from a process and functionality standpoint - Identify the right technology being used for conducting the business process - Monitor and measure the performance of the Trade Execution business process - Improve the business process flow continually utilizing industry-leading practices - Help Team Leaders set poli...

As a Customer Care Executive, your role will involve providing voice support to international clients, with a particular focus on the US market. You should have at least 1 year of experience in a similar position and must possess excellent communication skills in English, along with a neutral accent. Candidates with US accent training and a willingness to work during US EST shift hours will be given preference. Key Responsibilities: - Work as a customer support executive, specifically catering to international clients through voice support. - Maintain high-quality communication with clients, particularly those in the US market. - Adjust to US EST shift hours, which are from 5:30 PM to 3:30 A...

As a Customer Support Executive for an international client, specifically the US market, your primary responsibilities will include: - Providing voice support to customers with a minimum of 1 year experience in this role - Demonstrating excellent communication skills in English with a neutral accent - Preference for candidates with US accent training - Being willing to work during US EST shift hours, from 5:30 PM to 3:30 AM Qualifications required for this role: - Minimum of 1 year experience working for international clients, preferably in the US market - Excellent communication skills in English with a neutral accent - US accent training is preferred - Willingness to work during US EST shi...