2334 Knowledge Management Jobs - Page 45

As an Oracle Fusion Service Consultant, you will be responsible for leading the implementation and customization of Oracle Fusion Service to enhance customer service processes. Your role will involve configuring service request flows, knowledge management, and digital customer service channels to ensure an optimized customer experience. Key Responsibilities: - Lead the implementation and configuration of Oracle Fusion Service applications. - Design and customize Service Request workflows, SLA rules, and queues. - Configure and manage Knowledge Management, including categories, articles, and publishing workflows. - Set up and support Digital Customer Service Channels such as chat, email, and ...

You will be joining Accenture as a Service Delivery Ops Senior Analyst, a global professional services company known for its expertise in digital, cloud, and security services. With over 40 industries under our belt, we provide Strategy and Consulting, Technology, and Operations services to clients in more than 120 countries. As part of a team dedicated to Learning Experience Design & Development, your role as a Technical Architect involves supporting the creation and delivery of training solutions for external clients. Your responsibilities will include engaging in Talent Development-Architect Knowledge Management (KM), which focuses on capturing, organizing, and disseminating an organizati...

As a ServiceNow SPM Solution Architect with Integrations experience at NewRocket, a global, full-service Elite ServiceNow partner, you will be responsible for leading, coaching, and mentoring a team of Software Engineers. Your role will involve implementing and developing customizations based on functional and technical requirements using leading practices and internal code standards on large-scale, more complex professional services projects. Your responsibilities will include interfacing with end-users, IT teams, and key stakeholders to gather systems requirements for SPM solutions. You should have strong experience with SPM processes and be able to guide customers through understanding te...

The ideal candidate for this role must possess excellent organization and project management skills, including the ability to plan, organize, negotiate, establish cross-team relationships, prioritize tasks, and deliver against objectives. You will be responsible for strengthening internal processes related to communications, facilitator management, and reporting metrics while identifying opportunities for process improvements and driving the team to implement such projects. Additionally, you will design and facilitate training programs, ensuring timely delivery of batches and conducting training needs analysis. As part of your responsibilities, you will develop training metrics and performan...

As an Associate in Risk Advisory Services at our firm, your primary responsibility will be to execute client engagements related to risk and compliance process audits, internal audits, and internal financial controls. You will be expected to ensure that the work delivered meets high-quality standards and actively build and maintain relationships with clients and internal stakeholders. In this client-facing role, you will work closely with seniors to develop innovative methods, provide proactive insights, and contribute to internal initiatives. Your role will involve service delivery aspects such as executing client assignments, reviewing working papers, and suggesting improvements to enhance...

You will be responsible for taking full ownership of the Enterprise Architecture for the Manufacturing Operations Management (MOM) landscape at Agratas. Your primary goal will be to ensure seamless system integration and architectural coherence across various systems including ERP, PLM, MES, WMS, and LIMS. This role requires a deep understanding of these interconnected systems and the ability to define and maintain a scalable, flexible, and resilient architecture that supports business objectives and manufacturing excellence. As the Enterprise Architect, you will lead architectural governance, align technology strategies with operational goals, and manage dependencies to enable an optimized ...

As an Architecture Assessment Lead, you will play a crucial role in leading the execution of architecture assessments encompassing various aspects such as infrastructure, platform, application, data, and process. Your responsibilities will include defining the scope of the assessment, obtaining client agreement, conducting discovery assessments, and offering recommendations to address identified weaknesses and opportunities within the architecture landscape. Collaboration with diverse teams will be essential to ensure a comprehensive understanding of the architecture's alignment with business objectives, thereby driving improvements and strategic initiatives. Your expertise as an SME will be...

The role of Group Leader in Research Chemistry at PI involves leading a team of research scientists and team leaders to direct and supervise research activities for multiple projects focused on discovering and pre-developing innovative chemicals for crop protection and growth. The primary objective is to enhance the business value of PI through the development of novel solutions. As the Group Leader, you will collaborate closely with the Director of Discovery Chemistry to plan projects efficiently, manage resources effectively, drive knowledge management, foster innovation within teams, and generate new intellectual property through patents. Your responsibilities will include: - Demonstratin...

As a valued member of the Infosys delivery team, you will be responsible for collaborating with clients to resolve quality assurance issues and ensuring their utmost satisfaction. Your key duties will include comprehending requirements, designing and reviewing solutions, validating architectures, and delivering top-notch service offerings in the technology sector. Furthermore, you will play a crucial role in project estimation, contribute to solution delivery, conduct technical risk assessments, oversee code reviews and unit test plan evaluations. Your leadership will be instrumental in guiding your teams towards creating optimized, high-quality code deliverables, promoting continuous knowle...

As the Manager, Knowledge Management and Training (KMT), you will play a pivotal role in ensuring that the company's knowledge base is comprehensive, up-to-date, and easily accessible across the organization. Your responsibilities include curating, organizing, and maintaining all relevant information related to products, services, processes, and industry trends. Additionally, you will lead efforts to design and implement training programs for new hires and existing employees, focusing on enhancing their skills and knowledge in their respective roles. You will be responsible for developing and maintaining a centralized knowledge base that contains information on products, services, processes,...

As a UX Research Coordinator at FICO, you will collaborate closely with UX researchers, product designers, and cross-functional partners to facilitate and streamline user research initiatives. Your primary responsibility will be to coordinate the logistics of various user research studies, including usability testing, interviews, surveys, and diary studies across multiple product teams and regions. You will be instrumental in building and maintaining relationships with research participants, internal user communities, and external recruitment partners. Managing research operations toolkit, participant incentives, and logistics will be crucial aspects of your role to ensure the smooth executi...

You will be joining B S R & Co. LLP, a member of the B S R & Affiliates network of firms registered with the Institute of Chartered Accountants of India. With a presence in 14 cities in India, the firm boasts over 120 partners and an employee strength exceeding 5,000 professionals. Specializing in audit, other assurance, and taxation services, the firm caters to a diverse client base including Indian businesses, multinationals, and listed companies across various industry sectors. The primary focus is on maintaining high audit quality, enhancing the experience for employees, and embracing cutting-edge technology. Your responsibilities will include adhering to clients" corporate tax and FEMA ...

As a Learning and Development Consultant with a background in E-learning, your primary responsibility will be to lead the L&D strategy and roadmap in alignment with the business plan. You will collaborate with HR and business leadership to plan L&D initiatives and training programs. Your role will involve ideating, developing, and implementing a world-class E-Learning system. Additionally, you will be tasked with preparing the overall training budget, tracking roadmap and budget spend versus the plan, and implementing corrective actions when necessary. You will play a crucial role in identifying opportunities for improvement in learning design and delivery. By translating need assessment int...

As an HR Change and Enablement professional at Capco, a global technology and management consulting firm, you will play a crucial role in driving successful change initiatives within the organization. Your primary responsibility will be to partner with the Global Change and Enablement Lead for Third-Party Risk Management (TPRM) to embed change effectively. You will collaborate with Program/Project Managers, Business Analysts, Design Subject Matter Experts (SMEs), HR Communications, and other Change and Enablement team members to achieve program objectives. By understanding the project lifecycle, you will ensure that all stages are managed effectively in terms of user engagement. Your strateg...

You are a Senior ServiceNow Developer/Technical Lead at LTIMindtree, with a focus on ServiceNow platform. With over 6 years of experience in enterprise-wide multitier ServiceNow production environments, you provide recommendations to enhance and mature existing SPM implementations. Your responsibilities include configuring SPM reports, dashboards, and portals for product owners and business stakeholders. Your expertise covers Innovation Management, Demand Management, Project Management, Portfolio Management, Incident Management, Problem Management, Change Management, Knowledge Management, Service Level Management, Service Catalog, Release Management, CMDB, B2B Integration, and more. You are ...

Are you passionate about IT service management and ready to take on a challenging role in a global organisation Do you have a strong background in ITIL processes and the ability to collaborate across functions If so, we invite you to join our team as a Service Manager and play a key role in shaping the future of IT service delivery at Novo Nordisk. Apply Now! As a Senior Service Manager at Novo Nordisk Global Business Services (GBS) India, you will be responsible for overseeing service management for all commercial applications, establishing a managed services framework. Your role will involve ensuring delivery and governance of ITIL processes, including change, problem, and knowledge manage...

As a global leader in cybersecurity, CrowdStrike is dedicated to safeguarding the people, processes, and technologies that propel modern organizations. Since 2011, our unwavering mission has been to prevent breaches, and we have revolutionized modern security with our cutting-edge AI-native platform. Our diverse clientele spans across various industries, relying on CrowdStrike to uphold the functionality of their businesses, ensure community safety, and propel progress in their lives. At CrowdStrike, we are driven by a strong sense of purpose. We foster a culture that empowers every member of our team to take charge of their professional journeys. We are constantly seeking passionate individ...

As a Procurement Operations & Client Service Desk Consultant at Chain IQ based in Airoli, Mumbai, your primary responsibility will be to provide operational procurement support for the APAC region. You will be the first point of contact for Chain IQ clients, external procurement partners, and third-party providers, ensuring timely responses and issue resolutions in accordance with agreed SLAs and KPIs. Your duties will include maintaining and documenting client enquiries and resolutions through a ticketing system, escalating complex issues as needed, and managing operational processes to facilitate accurate and timely ordering and receipt of goods and services. Additionally, you will be task...

As a Pursuits Knowledge Management Specialist in the APAC region at JBS, your primary responsibility will be to oversee the Knowledge Management Function. Your role will involve organizing, maintaining, and optimizing regional knowledge assets to support business operations, with a specific focus on curating proposal content for the Leasing Advisory business line. You will be tasked with developing and implementing a comprehensive knowledge management strategy for the APAC region. Building strong relationships with information gatekeepers, such as local Pursuits Leads, JBS Bid CoE team, broader JBS KM team, and Leasing Research teams, will be crucial to acquire essential content, templates, ...

As a global leader in assurance, tax, transaction, and advisory services, EY hires and develops passionate individuals to contribute to building a better working world. At EY, there is a culture that values providing training, opportunities, and creative freedom to help individuals grow and reach their full potential. Your career at EY is what you make of it, with limitless potential and support to help you become your best professional self. The opportunity available is for the role of Project Manager in the TMT - Business Consulting PI-CNS - BC - Marketing Sales & Service team based in Mumbai. TMT (Technology, Media & Entertainment, and Telecommunications) organizations are facing challeng...

The Business Interlock Associate Manager position at Accenture requires candidates with a minimum qualification of Any Graduation and 10 to 14 years of experience. Accenture is a global professional services company known for its expertise in digital, cloud, and security solutions. With a workforce of 699,000 professionals across more than 120 countries, Accenture offers a wide range of services in Strategy and Consulting, Technology, and Operations. As a Business Interlock Associate Manager, your role involves improving workforce performance, boosting business agility, increasing revenue, and reducing costs through talent development processes. This includes conducting Training Needs Analys...

The Associate Principal / Senior Consultant position in the Strategic Engagements Group focuses on solutions, consulting, and business development. As a valuable member of the core team, you will play a key role in consulting engagements for customers and contribute to establishing the strategic solution development infrastructure within the organization. Your primary location will be in Hyderabad or work remotely. **Roles & Responsibilities:** - Participate in strategic consulting projects, overseeing the creation, review, and sign-off of project deliverables. - Analyze customer data to draw insights and provide recommendations. - Collaborate with customers to comprehend business drivers, d...

In this vital role, you will serve as the second line of support, after AI-assisted self-service, for Amgen staff. You will assist with issues related to Travel, Expense, and other corporate services. This position is critical for ensuring that staff can quickly and effectively resolve administrative issues, allowing them to focus on supporting patients. The ideal candidate will have experience in a customer-facing role and a strong customer service mindset. Roles & Responsibilities Customer Support: Handle incoming queries via ServiceNow related to corporate services. You will troubleshoot issues related to Travel, Expense, and general corporate services operations. Issue Resolution & Escal...

Participate in implementation of ServiceNow HRSD specializing in HR Case and Knowledge Management Participate in compiling and prioritizing enhancements and defect resolutions to applications, implementing changes Conduct technical software testing and debug systems and software applications, as needed Perform standard and moderately complex configuration of ServiceNow HRSD Analyze business requirements and prepare detailed technical specifications Provides input into the strategy and technical planning of system/application technology in accordance with internal and external software compliance standards Independently solve moderately complex issues with minimal supervision, while escalatin...

Participate in implementation of ServiceNow HRSD specializing in HR Case and Knowledge Management Participate in compiling and prioritizing enhancements and defect resolutions to applications, implementing changes Conduct technical software testing and debug systems and software applications, as needed Perform standard and moderately complex configuration of ServiceNow HRSD Analyze business requirements and prepare detailed technical specifications Provides input into the strategy and technical planning of system/application technology in accordance with internal and external software compliance standards Independently solve moderately complex issues with minimal supervision, while escalatin...