2307 Knowledge Management Jobs - Page 4

As a Senior Knowledge Management Specialist at Infoblox, you will play a crucial role in creating and enhancing technical knowledge base content to facilitate effective issue resolution for customers and internal teams. Your collaboration with various departments will ensure that the knowledge base content is accurate, up-to-date, and user-friendly. **Role Overview:** You will be responsible for writing, updating, and maintaining high-quality Knowledge Base articles while adhering to company documentation standards. Your tasks will include reviewing and revising existing content, gathering product knowledge insights, analyzing support case trends, and recommending new articles based on custo...

As the National Project Coordinator (Buildings and Cooling) at the United Nations Environment Programme (UNEP) in New Delhi, India, your role involves supporting the development, implementation, and evaluation of projects in India focusing on sustainable building materials and sustainable cooling. Your main goal is to facilitate comprehensive policy action and investment scale-up in sustainable cooling and building materials to address climate change, pollution, and nature impacts in alignment with UNEP's Programme of Work. You will work under the Climate Change Division, Mitigation Branch, Cities Unit, with direct supervision from the Programme Managers for Cooling and Building Materials wo...

Role Overview: You are invited to apply for the position of Domain Trainee - Broker Technical Support Team in the Property and Casualty Insurance Domain at Genpact's Madurai location. As part of this role, you will provide expert advice on commercial insurance products, risk management strategies, and regulatory requirements. Your responsibilities will also include managing inquiries, conducting training sessions, maintaining client interactions, and ensuring compliance with controls and procedures. Key Responsibilities: - Manage and resolve basic inquiries related to Client Services and service delivery - Communicate with underwriters, brokers, and account executives for additional informat...

As an Architecture Assessment Lead, you will lead the execution of architecture assessments across various dimensions, including infrastructure, platform, application, data, and process. Your responsibilities will include defining the assessment scope, engaging with clients for agreement, conducting discovery assessments, and providing recommendations to address identified weaknesses and opportunities within the architecture landscape. Collaboration with diverse teams to ensure alignment with business objectives and driving improvements and strategic initiatives is essential. **Roles & Responsibilities:** - Expected to be a Subject Matter Expert (SME). - Visualize innovative solutions using ...

Role Overview: NewRocket is looking for a ServiceNow Lead Engineer with Custom Applications & Integrations experience to join their global team. As a Lead Engineer, you will be responsible for leading a team of Software Engineers in developing project professional services for customers. This role involves implementing and developing customizations based on functional and technical requirements using leading practices and internal code standards on large-scale, more complex professional services projects. Key Responsibilities: - Interface with end-users, IT teams, and key stakeholders to gather systems requirements for Custom Applications & Integrations. - Guide customers through understandi...

Role Overview: As a Principal Service Operations Engineer, you will play a crucial role in guiding the transition of PACS imaging systems and enterprise PACS migration. Your expertise in DICOM standards and imaging workflows will be utilized to ensure a seamless transfer of imaging data with minimal downtime, reliable access for radiologists, and physicists. Key Responsibilities: - Develop solutions architecture for migration across multiple legacy systems into the new PACS platform. - Collaborate with PACS vendors and internal teams to design and validate migration strategy, including data mapping, conversion, and testing. - Ensure adherence to DICOM, HL7, and IHE standards for interoperabi...

All Levels Utilities T&D Join our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading Utility clients across the Globe.. Practice: Utilities, Industry Consulting, Global Network I Areas of Work: T&D | Level: Consultant | Location: Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp: 4-12 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limit...

As a ServiceNow (SNOW) Business Analyst at the company, you will play a crucial role in delivering initiatives across People/HR processes and systems. You will report to the Global Tower Lead, Employee Experience, and closely collaborate with the Regional People/HR Operations, People/HR Centres of Excellence (COE) and Enterprise Platform teams. Your responsibilities will include partnering and delivering items on the functional product roadmap and improvement projects within your Tower. You will work on identifying process gaps and opportunities to enhance employee experiences when using ServiceNow (case management and knowledge). **Key Responsibilities:** - Maintain, develop, and construct ...

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Identity Access Management (IAM) Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a dedicated and detail-oriented Service Delivery Manager to join our Identity and Access Management (IAM) team, supporting a major US-based client. The role focuses on operational activiti...

As an Associate Consultant at Infosys, you will be responsible for carrying out research and analysis for specific prospect pursuits, creating and collating content for proposals, program managing small pursuits, supporting in creating estimation models, and creating and maintaining knowledge artifacts. Your objective is to ensure the highest levels of service offerings to the customer within the guidelines, policies, and norms of Infosys. Key Responsibilities: - Conduct research and data gathering exercises for specific prospects pursuits - Create pursuit plans and response plans for small-sized proposals - Assist in creating collaterals for proactive pitches and identifying business opport...

Role Overview: You will be part of a transformative journey to shape the utilities market of the future through robust project governance and strategic delivery excellence. As a Project Management Office (PMO), you will play a pivotal role in aligning project execution with strategic goals, establishing standardized processes, and ensuring optimal use of resources to enable organizations in the utilities sector to respond with agility, efficiency, and precision to changing market conditions. Key Responsibilities: - Establish and maintain project management standards, processes, and best practices. - Ensure efficient and consistent project execution across the organization. - Align projects a...

About The Role Skill required: Next Generation Customer Operations - Knowledge Management Administrative Process Design Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.A process to design, bu...

Communication Assist in locating contacts for internal and external client calibration sessions Supporting Team Leaders in setting improvement programs and action plans for CSRs Reporting on completed projects and/or reviews (upon requests) Escalating quality deficiencies to TQM Attending internal local meeting (staff or other departments) Being a campaign expert for all campaigns in assigned site Gathering up-to-date information and integrating feedback into the best practices Handle internal and client complaint/escalations Knowledge Management Informing Training, CS, and OPS of any gaps in contact handling or online guides. Ensuring the PS-QAS team is well informed with all required campa...

: Performing regular transaction monitoring and calibration sessions as agreed. Supporting TLs in setting improvement programs and action plans for CSRs. Working with TLs to ensure up-to-date and accurate information is online and in a user friendly format for users. Reporting quality scoring internally/externally at agreed frequencies (upon requests). Escalating quality deficiencies to Training & Quality Manager. Escalating when there are questions on product or online content. Attending internal local meeting (staff or with other departments). Keeping high level of own expertise, taking initiative to understand. Gathering up-to-date information and integrating feedback into the best practi...

Job Description Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently an...

Job Description Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertis...

Job Description Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project ma...

Job Description Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertis...

Job Description Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project ma...

Job Description Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertis...

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeli...

Title: Senior Manager GES Incubation Services Location: Hyderabad Type: Permanent Position We are looking for a forward-thinking and execution-focused Senior Manager Incubation to lead the end-to-end transitions of diverse business functions into our Shared Services organization. This role acts as a strategic enabler and operational anchor, ensuring successful transition, value realization, and long-term sustainability of services migrated from any BU/BP. You will be responsible for building structure around transitions, driving stakeholder engagement, and ensuring new services are not only landed well but set-up for success. The ideal candidate brings a solid stakeholder management, problem...

Educational Requirements Bachelor of Engineering Service Line Data & Analytics Unit Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing opti...

We are seeking a dynamic and detail-oriented Knowledge Management Specialist, to work at a law firm with offices in Mumbai, New Delhi, and Bengaluru, as part of the Office of the Managing Partner The focus is on generating firm wide content and leveraging cutting edge technologies to enhance the firm’s knowledge management initiatives You will collaborate closely with senior leadership and cross-functional teams, contributing to strategic projects Key Responsibilities Proactively generate, curate, and organise high-quality internal content, including research notes, legal updates, policy briefs, and thought leadership materials Leverage AI and digital tools to streamline content generation, ...

We are seeking a dynamic and detail-oriented Knowledge Management Specialist, to work at a law firm with offices in Mumbai, New Delhi, and Bengaluru, as part of the Office of the Managing Partner The focus is on generating firm wide content and leveraging cutting edge technologies to enhance the firm’s knowledge management initiatives You will collaborate closely with senior leadership and cross-functional teams, contributing to strategic projects Key Responsibilities Proactively generate, curate, and organise high-quality internal content, including research notes, legal updates, policy briefs, and thought leadership materials Leverage AI and digital tools to streamline content generation, ...