2334 Knowledge Management Jobs - Page 37

As a Pre-Sales Engineer at JISA Softech in Pune, you will be a crucial part of the sales cycle, where your primary responsibility will be to understand customer needs, develop persuasive proposals, and deliver impactful presentations. Your role will involve handling bids, preparing responses to RFPs and RFIs, and conducting client presentations. Additionally, you will contribute to knowledge management by creating reusable content to streamline the response process. Your key responsibilities will include analyzing customer requirements and translating them into technical solutions, preparing comprehensive responses to RFPs and RFIs, and developing winning proposals. You will craft compelling...

The Deputy General Manager Research position at Insight Alpha in Delhi, within the Research & Expert Network department, reports to the Senior Vice President. Insight Alpha is a platform that connects clients to a global network of industry experts, facilitating access to timely knowledge crucial for informed decision-making and success across various industries and countries. As the Deputy General Manager Research, you will assume a leadership role in overseeing strategic client research projects and expanding the organization's network of senior industry experts worldwide. Your responsibilities will involve collaborating with influential business and investment leaders, providing actionabl...

As the Practice Pre-Sales Head, you play a crucial role in driving the funnel within the concerned practice and offering the necessary technical support to the Sales and Pre-Sales teams to successfully close opportunities. Your responsibilities include enabling the sales effort by leading the team to develop solutions that meet customer requirements, as well as focusing on competency development within the team and building relationships with OEMs. You will be involved in various aspects of strategy development and deployment, such as driving the strategic funnel, participating in win strategy discussions, and contributing to pricing and differentiation considerations. Additionally, you will...

As the Practice Pre-Sales Head, your primary responsibility is to drive the funnel in the practice area and provide essential technical support to the Sales and Pre-Sales teams to secure opportunities. Your role involves enabling the sales efforts by guiding the team in creating solutions that meet customer requirements. Additionally, you are accountable for enhancing the team's competencies and fostering relationships with OEMs. Your key responsibilities include: Strategy Development / Deployment - Actively participate in proactive win strategy discussions, pricing, and differentiation to drive the strategic funnel. Deal Architecting - Structure large/medium complexity deals from various an...

You will be responsible for creating, designing, and developing training plans and programs that align with talent goals, ensuring the upskilling of global teams. Additionally, you will design the global onboarding plan in alignment with the Change & Communications strategy. You will assess process and technology elements within the talent acquisition & talent management function to understand training requirements. Moreover, you will conduct training sessions and workshops for diverse teams, facilitating the transfer of knowledge on processes, tools, and new technologies. Your profile should include knowledge of talent acquisition & talent management best practices, recruitment trends, and ...

We are looking for a proactive and organized Learning & Knowledge Manager to lead our internal Learning Management System (LMS) and knowledge platforms. You will have a pivotal role in curating our knowledge platforms and developing learning content to support the consulting team. Your collaboration with consultants, subject matter experts (SMEs), and external vendors will be essential in designing instructional modules and implementing strategies to enhance knowledge accessibility and learning efficiency. Your responsibilities will include coordinating with consultants to collect, curate, and maintain a high-quality repository of knowledge content in our platforms. Working with SMEs and ext...

As a Training Specialist at WNS (Holdings) Limited, your role will involve training new hire batches on pre-process & Process, including domain knowledge, communication skills, soft skills, and travel induction. You will also be responsible for people management, which includes identifying Early Warning Signals (EWS), providing feedback, and creating a coaching environment. Your key accountabilities will include hiring candidates based on client and process requirements, ensuring training performance metrics are met, conducting detailed daily reviews of new hire training, reporting training data accurately and on time, creating training content based on Training Need Identification (TNI), ma...

The primary role is to ensure that standard methodology, processes, and tools are developed to provide repeatable results and are adopted across the user community. The IT Service Delivery group manages the delivery of all infrastructure and applications used by the business, aiming to manage and enforce the day-to-day service management processes defined for the operation of these systems. This involves ITSM Process Consulting for CM/KM/EM, primarily focusing on problem management, Service Level Reporting, Continuous Service Improvement, Data Analytics & Data Visualization, ServiceNow Operations, Major Incident Management, IT Asset Management (HAM & SAM), understanding around Cloud Technolo...

As an Investigator on the Extended Workforce Investigations team at Google, you will play a crucial role in ensuring a fair and objective investigation process for labor and HR compliance matters involving Google's extended workforce and their suppliers. You will be responsible for developing, following, and advising on protocols for HR issues and investigations related to the extended workforce. Your work will involve creating investigation documentation and providing recommendations for management. Your responsibilities will include preparing, tracking, and maintaining investigation data and documentation. You will conduct timely investigations and assist in resolving grievances related to...

Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various are...

Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence t...

Job Description To perform the role of the Commission Manager, taking responsibility for end to end service delivery. To ensure that client objectives are met through the delivery of an effective cost management service. To handle commissions of varying sizes, depending upon the complexity of the project. Responsibilities: Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan Tendering and procuring, including managing the prequalification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compil...

About The Role Skill required: Network Customers Operations - Customer Service Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? The network, whether physical or virtual, relies on a large staff to keep it running 24x7 and it is that staff which consumes the bulk of operational budgets. Network elements are constantly changing, as are the ways each is deployed. Virtual network functions still require hardware, while routers and base stations require complex software. All of this must be maintained, updated and configured. An operators construction, maintenance, activation and trouble management f...

Educational Requirements Bachelor of Engineering Service Line Infosys Quality Engineering Responsibilities A day in the life of an Infoscion As part of the Infosys testing team, your primary role would be to Develop test plan, prepare effort estimation and schedule for project execution You will prepare test cases, review test case result and anchor defects prevention activities and interface with customers for issue resolution You will ensure effective test execution by reviewing knowledge management activities and adhere to the organizational guidelines and processes Additionally, you will anchor testing requirements, develop test strategy, track, monitor project plans and prepare solution...

Educational Requirements Bachelor of Engineering Service Line Infosys Quality Engineering Responsibilities A day in the life of an Infoscion As part of the Infosys testing team, your primary role would be to Develop test plan, prepare effort estimation and schedule for project execution You will prepare test cases, review test case result and anchor defects prevention activities and interface with customers for issue resolution You will ensure effective test execution by reviewing knowledge management activities and adhere to the organizational guidelines and processes Additionally, you will anchor testing requirements, develop test strategy, track, monitor project plans and prepare solution...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology (Integrated) Service Line Digital Experience Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide y...

Responsibilities As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create, and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines a...

Responsibilities A day in the life of an Infoscion As part of the Infosys testing team, your primary role would be to Develop test plan, prepare effort estimation and schedule for project execution You will prepare test cases, review test case result and anchor defects prevention activities and interface with customers for issue resolution You will ensure effective test execution by reviewing knowledge management activities and adhere to the organizational guidelines and processes Additionally, you will anchor testing requirements, develop test strategy, track, monitor project plans and prepare solution delivery of projects along with reviewing of test plans, test cases and test scripts You ...

As a Senior Knowledge Management Specialist/Process Manager at Novartis, your main responsibility will be to lead the implementation and governance of new processes in alignment with existing Knowledge Management solutions. You will work towards enhancing operational efficiency, optimizing knowledge and content management, and promoting organizational growth through collaboration with project teams. Your key responsibilities will include understanding and driving newly established processes by creating comprehensive documentation, overseeing the implementation and governance of new procedures, and collaborating with project teams to ensure alignment with business goals. You will also be resp...

As a skilled ServiceNow HRSD Developer with a minimum of 5 years of ServiceNow development experience, you will play a crucial role in designing, developing, and implementing ServiceNow HRSD solutions to optimize HR workflows. Your primary responsibilities will include working closely with business stakeholders to deliver customized HR solutions that meet their specific needs. You will also configure, customize, and enhance HR Service Delivery (HRSD) modules such as HR Cases, Knowledge Management, and Employee Service Center to streamline HR processes effectively. Your expertise in developing and managing Lifecycle Events on ServiceNow will be essential in ensuring smooth transitions and tim...

You will collaborate with the Product Owner in maintaining the Product Roadmap and practice the product management principles and approaches such as Budgeting, Resourcing, Skill Management, Asset Management, KPI Management, and Technical Management. It is essential to ensure continual improvement in Process, Technology, and Product. You should have the ability to understand the Business Dependencies and Process relationship between products and across domain products. Collaborating with the Product Owner in defining and maintaining the Product Vision and Roadmap is crucial. Educating the team to understand the Product Goals and Scope of work is essential, along with supporting the Product Ow...

The role involves managing counselling operations, developing strategies for student engagement, and leading a team to improve student conversions. This position requires strong leadership, deep knowledge of international education, and the ability to drive sales performance through effective counselling and product strategies. Key Responsibilities: Product Strategy and Management: - Develop and implement strategic plans for counselling services, ensuring alignment with market trends and student needs. - Monitor and analyse market trends, competitor activities, and student feedback to refine counselling processes. - Collaborate with marketing teams to create effective engagement strategies f...

You should have at least 3+ years of experience in Implementation, Development, and Support projects related to Oracle PL/SQL-based Enterprise Applications. Your expertise should include in-depth knowledge of Oracle PL/SQL programming, encompassing functions, procedures, triggers, packages, and performance tuning. It is essential to have experience working with Oracle versions 10g, 11g, 12c, and higher. As an integral part of the Infosys delivery team, your main responsibility will involve interfacing with clients to ensure quality assurance, resolve issues, and maintain high customer satisfaction levels. You will be tasked with comprehending requirements, creating and reviewing designs, val...

It's an exciting time to be at Infoblox, a leader in cloud-first networking and security services. As a Senior Knowledge Management Specialist on the Support Operations team in Trivandrum, reporting to the Senior Manager of Enterprise Technical Support, you will play a crucial role in owning the creation and continuous improvement of technical knowledge base content. Your efforts will help customers and internal teams resolve issues more effectively by ensuring that all KB content is accurate, current, and easy to consume. Collaboration with cross-functional teams including Engineering, Product Management, QA, and Technical Support will be key to your success in this role. Your responsibilit...

You will be responsible for designing and developing solutions using ServiceNow CSM modules such as Case Management, Agent Workspace, Virtual Agent, and Knowledge Management. Your role will involve customizing ServiceNow applications, facilitating the rollout of new modules and applications, and maintaining workflows, business rules, client scripts, UI policies, data policies, and integrations. Collaboration with stakeholders to gather requirements and translate them into technical solutions will be a key aspect of your job. You will also be required to integrate ServiceNow with external systems using REST and SOAP APIs. Working closely with QA and ServiceNow administrators to ensure timely ...