2334 Knowledge Management Jobs - Page 33

Indias rapid economic growth is leading to new and increased developmental opportunities and challenges at multiple levels. As one of the largest conservation organizations in the country, WWF-India seeks to leverage these opportunities and address these challenges both through enhancing biodiversity conservation, and reducing humanitys environmental footprint. WWF-Indias sustainable business programme is aimed at working with business and industry in improving environmental and social outcomes. These engagements help corporates (1) understand the impact of their business/financing and supply chains on critical natural habitats, such as deforestation, extractives, fossil fuel emissions, and ...

Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various are...

About The Role Skill required: Knowledge Management - Learning Delivery Operations Designation: Learning Exp Design & Dev Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.the process by which an enterprise gathers, organizes, shares and analyzes its knowledge in a way that is easily accessible to employeesEnsure successful delivery of learning solutions and review thei...

Overview The Enterprise Service Management Knowledge and Content Management Business Analystsupports the Product Owner in managing all functional requirements related to Knowledge management for the PepsiCo Enterprise Service Management process and platform (ServiceNow). The role facilitates gathering the requirements for Knowledge management across functions/Sectors, partnering with ESM and IT to deliver the requirements, and managing the ongoing continuous improvement of the Knowledge management process and solution. This role was approved as a permanent role in the GCC ServiceNow Responsibilities Work with the Product Owner to communicate, maintain, and prioritize all Knowledge management...

About The Role Skill required: Knowledge Management - Learning Delivery Operations Designation: Learning Exp Design & Dev Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.the process by which an enterprise gathers, organizes, shares and analyzes its knowledge in a way that is easily accessible to employeesEnsure successful delivery of learning solutions and review their effec...

About The Role Skill required: Talent Development- Architect - Knowledge Management Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The Technical Architect supports the Accentures Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- ArchitectKnowledge Management (KM) is the process of capturing, organizing, storing, and disseminating an organizations intellectual assets, including information, skills, and experiences, with the goal of facilitating efficient decision...

About The Role Skill required: Talent Development- Architect - Knowledge Management Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The Technical Architect supports the Accentures Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- ArchitectKnowledge Management (KM) is the process of capturing, organizing, storing, and disseminating an organizations intellectual assets, including information, skills, and experiences, with the goal of facilitating efficient decis...

About The Role Skill required: Talent Development- Architect - Knowledge Management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Technical Architect supports the Accentures Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- ArchitectKnowledge Management (KM) is the process of capturing, organizing, storing, and disseminating an organizations intellectual assets, including information, skills, and experiences, with the goal of facilitating efficient d...

Key responsibilities include: Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients Escalate issues to client and internal managers to bring issues to their attention promptly Independently handle clients and client calls establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently with relevant internal and exte...

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeli...

The ServiceNow Developer resource will be engaged in all phases of the software development lifecycle which includes the design, development, documentation, testing, deployment, and maintenance of ServiceNow projects. With 3-5 years of experience, you will be responsible for evaluating, troubleshooting, and performing root-cause analysis for production issues and system failures. You will determine corrective action and improvements to prevent recurrence, as well as provide implementation/production support as required. Your responsibilities will include User Profile Management, Integration Management, Disaster Recovery, Instance cloning and upgrade activities, and Environment Management. Yo...

As a ServiceNow HRSD Lead with 5 to 8 years of experience, you will be responsible for designing, configuring, and implementing HR Service Delivery solutions on the ServiceNow platform from scratch. You will work closely with HR stakeholders to gather business requirements and translate them into technical solutions. Your role will involve customizing and configuring HRSD modules, developing custom scripts for various HRSD functionalities, and integrating ServiceNow HRSD with third-party systems using IntegrationHub, REST, and SOAP APIs. Additionally, you will guide and mentor junior team members, troubleshoot issues, perform root cause analysis, and provide effective solutions. You will be ...

As a global leader in cybersecurity, CrowdStrike is dedicated to protecting the people, processes, and technologies that drive modern organizations. Since 2011, the mission of CrowdStrike has been to prevent breaches and redefine modern security with the most advanced AI-native platform. Customers from various industries rely on CrowdStrike to maintain the security of their businesses, communities, and lives. CrowdStrike is a mission-driven company that fosters a culture empowering every employee to take ownership of their careers. The company is always seeking passionate individuals with a strong focus on innovation and a deep commitment to customers, the community, and each other. If you a...

As a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting, and paper-converting industries, Barry-Wehmiller has established itself as a $3 billion organization with nearly 12,000 team members driven by a common belief in leveraging the power of business to create a better world. We are currently looking for an experienced and innovative leader to spearhead the establishment, growth, and leadership of a Knowledge Management (KM) function within our Engineering division. This pivotal role will involve developing a cohesive strategy for capturing, managing, and deploying knowledge assets to enhance engineering efficiency, cu...

1Lattice is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solve a wide variety of organizational and business challenges through actionable research-led insights. As an Associate Manager at 1Lattice, you will report to the Group Manager (or equivalent) and be responsible for project management across various 1Lattice projects. In this role, you will le...

The Loan Servicing Manager - Associate plays a crucial role in the Loans group, responsible for delivering on specific tasks and ensuring operational excellence. You will monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Additionally, you will supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. It is essential to ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. You will serve as the subject matter expert, handling complex process-related queries and routing them to onshore teams if needed. Implementing a robust Knowledge Management model, including SO...

As a Support Engineer for US customers working the India Night Shift from 8 pm to 5 am, you will be an integral part of the team at Action Tour Guide, a leading provider of self-guided audio tours. Operating from our office in Marol, Andheri East, Mumbai, you will engage with customers to provide real-time assistance and support for technical and non-technical queries related to our innovative app that offers personalized narratives for travelers exploring historical sites, national parks, and city attractions. Your role will involve assisting customers through various communication channels such as chat, email, and phone to address app-related issues and guide them through troubleshooting p...

The job involves working at a career level where you will utilize your best practices and knowledge to enhance products or services. You will be expected to address complex problems by adopting a fresh perspective and leveraging existing solutions. The role requires you to work independently with minimal guidance, exercising judgment based on the analysis of various sources of information. Your work will have an impact on a range of customer, operational, project, or service activities within your team and related teams. You will operate within broad guidelines and policies, explaining complex information and working towards consensus building. To be successful in this role, you must possess...

As an Infoscion, your primary responsibility will involve interfacing with clients to address quality assurance issues and ensure high levels of customer satisfaction. You will play a crucial role in understanding requirements, creating and reviewing designs, validating architectures, and providing top-notch service offerings in the technology domain. Your duties will include participating in project estimation, contributing to solution delivery, conducting technical risk planning, performing code reviews, and reviewing unit test plans. Additionally, you will be tasked with leading and guiding your teams to develop optimized, high-quality code deliverables, fostering continual knowledge mana...

Skill required: Talent & HR Practice - Learning Delivery Operations Designation: Func & Ind Intelligence Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? We are seeking a Learning Practitioner / Learning Manager with extensive experience in learning strategy, transformation, and technology enablement. The ideal candidate will possess deep expertise in learning operations, adult learning principles, and capability-building frameworks and demonstrate a strong consultative approach to design and deliver innovative learning solutions. The candidate should have a good understanding of the end-to-end learning lifecycle not only covering strategy but als...

About the Job Were looking for a skilled and passionate AI Specialist to join our team and play a pivotal role in enhancing our operations. You'll be instrumental in optimizing our AI-powered bots, refining our knowledge base, and driving improvements in our AI prompt engineering for superior customer and agent experiences. As an AI Specialist, You Will Train, test, and fine-tune AI bots to improve their accuracy, understanding, and responsiveness. Identify and resolve common bot escalation points and areas for improvement through ongoing analysis of bot interactions. Collaborate with agents and supervisors to gather feedback and identify training gaps for the bots. Develop, update, and main...

Key responsibilities include: Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients Escalate issues to client and internal managers to bring issues to their attention promptly Independently handle clients and client calls establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently with relevant internal and exte...

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeli...

Responsibilities : A day in the life of an Infoscion As part of the Infosys testing team, your primary role would be to Develop test plan, prepare effort estimation and schedule for project execution You will prepare test cases, review test case result and anchor defects prevention activities and interface with customers for issue resolution You will ensure effective test execution by reviewing knowledge management activities and adhere to the organizational guidelines and processes Additionally, you will anchor testing requirements, develop test strategy, track, monitor project plans and prepare solution delivery of projects along with reviewing of test plans, test cases and test scripts Yo...

About The Role Do RESPONSIBILITIES Drive the efficiency and effectiveness of the Incident Management process Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident Management cycle Knowledge management activities - creation and sustenance Meet the SLAs and other KPIs agreed and produce the Process Performance Reports Ensuring Process adherence across the Account and extending the Support for Process audits and assessments. Bring in Service improvements and close the Gaps as per the Audits ...