1696 Knowledge Management Jobs - Page 29

Preferred Qualifications : graduation in communications ,Business Administration experience in corporate communications, employee engagement or executive support. ability to design simple visuals or presentations ( Power point , Canva.) video confs Health insurance Provident fund

SrAdmin-KnowledgeMgmt,ITIL Key Responsibilities 1. Adhere To Quality Standards And Regulatory Requirements While Implementing Itil Best Practices To Enhance Service Deliver y And Operational Excellence. 2. Provide Advanced Technical Support For Complex Incidents Escalated By Analysts By Performing Root Cause Analysis And Implementing Effective Solutions Using Itil Frameworks And Snow Admin Tools. 3. Enhance The Knowledge Management System By Updating And Managing The Knowledge Base, Ensuring That All Documentation Is Accurate And Accessible For Ongoing Training And Support. 4. Coach And Train New Analysts On Tools And Processes, Fostering A Culture Of Continuous Improvement And Knowledge Sha...

We are seeking a passionate and strategic Digital Support Community Liaison Manager to optimize the technical digital support experience for our customers. In partnership with Community Leadership, your responsibilities will include efficiently addressing customer inquiries, transforming accepted solutions into valuable knowledge assets, and guiding users to the appropriate level of support based on their entitlements. Collaboration with IT, support, and community teams is essential to continuously enhance digital support experiences and drive customer engagement. Location: Ideally located within a commutable distance from any Autodesk office globally, within the EMEA or AMER timezone. Respo...

As an experienced professional with 4-8 years of relevant experience, you will be based in Pune, India, operating from the office. Your primary focus will be on surpassing customer expectations and delivering exceptional results as part of our ServiceNow HRSD Team. By leveraging your skills, you will play a pivotal role in transforming HR practices for our clients, leading to cost savings and improved employee experiences. Your key responsibilities will include: - Possessing HRSD Implementation Certification. - Demonstrating extensive technical expertise in ServiceNow, with a minimum of 4 years as a Developer. - Showcasing strong HRSD SN experience with at least 4 years of hands-on work. - H...

As an Associate in PwC's Private Equity Value Creation (PEVC) practice within the Advisory Acceleration Center, your responsibilities will include project delivery, client engagement and business development, research and analysis, innovation and development, knowledge management, and contributing to other areas to uphold the firm's code of ethics and business conduct. In project delivery, you will utilize your prior experience in product due diligence or IT due diligence roles to support clients with technology strategy planning, conducting quantitative and qualitative analyses, identifying and validating deals opportunities, and creating client-ready deliverables. For client engagement and...

WSP is seeking an experienced Consultant Bid (Proposals Coordinator) with a minimum of 5 years of experience to provide proposals coordination and administration support services within the Energy sector to the Energy Proposals Team based in the UK. In this role, you will have the opportunity to advance your career within the organization and collaborate with a team where your skills and expertise will contribute to the successful completion of projects. The Energy Proposals Team is instrumental in positioning the company to win profitable business and drive growth in the Energy sector, managing work-winning activities from initial capture to final conversion phases of the WSP Winning Work l...

You are a talented ServiceNow IRM/GRC Developer Lead with over 8 years of experience working specifically with ServiceNow. Your expertise in GRC ServiceNow spans over 4 years, making you a valuable asset to the team. You are open to working in locations such as Noida, Bangalore, Pune, Hyderabad, Chennai, or others as needed. Immediate joiners are preferred for this role. Your key responsibilities include demonstrating a strong hands-on experience in ServiceNow IRM/GRC modules focusing on Risk, Compliance, and Audit. You possess expertise in Operational Risk Management with a secondary focus on IT risk. Your knowledge extends to IRM Workspaces with familiarity in the new UI and UI16. You have...

The Senior Manager Fundraising and Partnerships at Vayam in Noida will be instrumental in driving the organization's growth and long-term sustainability. You will be responsible for creating and executing effective strategies for resource mobilization, managing institutional partnerships, and ensuring robust donor engagement. As a strategic thinker, you will leverage your skills to forge enduring relationships and secure diverse funding sources to advance Vayam's mission and scale-up endeavors. Your key responsibilities will include: - **Fundraising Strategy:** Develop and implement a comprehensive fundraising plan aligned with Vayam's vision and programs. Explore innovative avenues to secur...

As a Junior Solutions & Knowledge Manager at Sia Partners, you will play a crucial role in steering and challenging the development of services and intellectual property at the group level. Reporting to the Global Chief Solutions Officer, you will have the opportunity to work on a wide range of assignments that contribute to the overall success of the organization. Your responsibilities will include: - Global coordination of 40 Teams consisting of consultants across various locations, in collaboration with Partners and the Talent Development department - Preparation and facilitation of steering committees and conferences in alignment with Team Leaders - Assisting Team Leaders in defining squ...

The ideal candidate for this position should be willing to work in night shift from 10 pm to 7 am. You will be responsible for working on financial data gathering and enrichment, as well as staying up-to-date on market trends in financial data, content, and products. Your tasks will involve extracting the required data set from input or source documents related to assigned tasks into the necessary output template or applications. It will be your responsibility to meet predefined team targets, ensuring the delivery of outcomes with high quality and excellence. You are encouraged to explore opportunities and provide ideas to enhance the current processes by utilizing emerging technologies or l...

Summary : Responsible for processing knowledge updates and documenting new support processes in the knowledge base of record in collaboration with internal support teams and client/vendor service providers. This role is client facing in a technical services industry. Essential Functions: Review information provided by internal and client resources to create procedural documentation for consumption by end users, service desk associates, and higher-level technical resources. Ensure technical documentation is accurate, complete, properly formatted, and that it meets client requirements. Lead meetings with internal and client Subject Matter Experts (SMEs) to review their processes and document t...

Location - Bangalore Key skills- • Has the person done or the part knowledge management? • Implementation in KM? • *KM is the key skill* • Expertise in sales and delivery cycle in consulting org. • Convert knowledge into insights

The Training Manager-Cross Sell COE in Turbo Cross Sell department holds the responsibility of overseeing Training Batch Certification and ensuring new agents" First month performance meets the business demands. The role involves preparing Sales Trainers for effective delivery by conducting orientation to sales process and products. This includes monitoring training sessions to provide valuable feedback and inputs, as well as developing individual coaching plans and refreshers for bottom quartile agents on the floor. The Training Manager is also accountable for structuring training plans to meet financial objectives, conducting exercise sessions for new and current sales employees, updating ...

As a People Operations Specialist at Okta, you will play a crucial role in driving continuous improvement and process optimization within our Shared Services organization. Your expertise in process excellence, technical skills in ServiceNow, self-service portal design, and AI chatbot integration will be instrumental in enhancing service delivery, driving automation, and enabling data-driven decision-making across Shared Services. Your responsibilities will include designing and developing self-service portals on ServiceNow, integrating AI-powered chatbots for intelligent case routing, knowledge retrieval, and user support. You will also analyze existing workflows to streamline operations, re...

You will be responsible for performing service management, operations, and systems administration tasks on the ServiceNow platform. This includes planning and executing system upgrades, addressing incidents and problems on the platform, and ensuring the availability and resiliency of the platform and MID servers. Your role will also involve tasks such as user administration, user interface level integration, and MID server integration. You should have knowledge of Import Sets for data loading from external files or databases to service-now.com. Monitoring application performance, implementing vendor-recommended patches and upgrades, and partnering with the business to explore automation oppo...

Bid Management of Large and Strategic Deals for Sales Support special initiatives DIMENSIONS OF THE ROLE those are working with members of Pursuit team, solution teams (functional experts, finance team etc.). Experience and technical competencies Work closely with Sales Team to provide presales and bid management support. Bid Planning - Prepare a sound plan for the pursuit and ensure that the bid is run in line with bid plan and drive it to closure on time. Issue resolution among the stake holders. Ensure the proposal components are all integrated and all aspects of the RFP/RFI requirements are fulfilled in the proposal. Prepare bid budget and manage the bid in accordance with the approved b...

- Grade Specific Skills (competencies) Adaptability Analytical Thinking Attentiveness Business Acumen Business Case Development Business Transformation Business Understanding Client Centricity Coaching Collaboration Commercial Awareness CxO Conversations Data Analysis Data Visualization Data-Driven Decision-Making Dealing with Ambiguity Decision-Making Decision-Making Digital Mindset English Fluency Entreprenerial Mindset Excel Growth Mindset Influencing Knowledge Management Meeting Management Negotiation Organizational Strategy Power BI PowerPoint Project Management Relationship-Building Stakeholder Management Storytelling Strategic Thinking Teamwork Time Management Verbal Communication Wri...

Job Title Python Automation+ PerlExperience 4-8 YearsLocation Bangalore : 4+ years of experience required with Perl, Rest Api and Python automation. Knowledge of Agile and scrum. Knowledge on the server technologies (Virtualization, Cloud (AWS, Azure), Datacenter management skills) is a plus. Candidate should have worked on developing Python scripts and databases (Mongo, Postgresql,, Redis) Candidate should have worked on automation frameworks. Technical Skills: Python very strong scripting experience using Python for various UI and backend development with API automation. Design, implement, and manage databases to ensure data integrity and performance. Good experience in creating custom Pyt...

Job Title Python Development+ Cloud + PerlExperience 4-8 YearsLocation Bangalore : Knowledge of Agile and scrum. Knowledge on the server technologies (Virtualization, Cloud, Datacenter management skills) is a plus. Candidate should have worked on developing Python scripts. Candidate should have worked on automation frameworks. Technical Skills: Python very strong scripting experience using Python for various UI and API automation. Good experience in creating custom Python libraries. Strong in Python OOPS concepts Experience of having worked on developed python test automation frameworks. System domain experience ( server, storage, networking ) will be preferred Strong working experience in u...

Responsibilities : Manipulate and preprocess structured and unstructured data to prepare datasets for analysis and model training. Utilize Python libraries like PyTorch, Pandas, and NumPy for data analysis, model development, and implementation. Fine-tune large language models (LLMs) to meet specific use cases and enterprise requirements. Collaborate with cross-functional teams to experime ... nt with AI/ML models and iterate quickly on prototypes. Optimize workflows to ensure fast experimentation and deployment of models to production environments. Implement containerization and basic Docker workflows to streamline deployment processes. Write clean, efficient, and production-ready Python co...

Prepare quantity sheet from onsite data & drawings. Rate analysis of concrete & Steel structures. Prepare reconciliation statement and bills with items rates from tender. Review the quantities item listed. Follow the accounts department for Payment.

Insight Direct India is seeking a highly motivated Manager, Business Excellence to join our team. In this pivotal role, you will drive simplification across the organization, build a strong quality DNA within all teams, streamline processes, and champion standardization initiatives. About the Role As a Manager, Business Excellence, you will: Conduct internal audits for business and enabling areas based on agreed minimum standards. Partner with practice leads/managers to identify key improvement opportunities. Lead improvement initiatives across the firm to enhance efficiency and effectiveness. Conduct quality trainings , thereby instilling a quality DNA within the organization through method...

You are a skilled ServiceNow IRM/GRC Developer with over 7 years of experience, including 4+ years of relevant GRC experience. Your expertise lies in Risk, Compliance, and Audit modules within the ServiceNow platform. You possess a strong understanding of Operational Risk Management, with a particular focus on IT risk as a secondary aspect. Your proficiency extends to working with IRM Workspaces, specifically the new UI and UI16. You have hands-on experience in Issue Management and are eager to explore areas such as Policy & Regulatory Management in the future. Your abilities in developing Business Rules, Notifications, and navigating the ServiceNow platform are commendable. It is essential ...

As a passionate and strategic Digital Support Community Liaison Manager, you will play a crucial role in optimizing the community technical digital support experience for our customers. Your responsibilities will include partnering with Community Leadership to ensure efficient addressing of customer inquiries, transforming accepted solutions into valuable knowledge assets, and guiding users to the appropriate level of support based on their entitlements. Collaboration with IT, support, and community teams will be essential to continuously enhance digital support experiences and drive customer engagement. You will be responsible for developing and executing the Technical Support community str...

The Training Manager-Cross Sell COE plays a crucial role in the Turbo Cross Sell department by focusing on training batch certification and monitoring new agents" performance in their first month. The key responsibility involves managing the training calendar to align with business demands. To enhance the effectiveness of Sales Trainers, the Training Manager conducts orientation sessions on sales processes and products. They actively monitor training sessions to gather valuable feedback and suggestions for improvement, thereby enriching the overall training experience. Individual coaching plans and refresher programs are developed for agents in the bottom quartile to boost their performance ...