2324 Knowledge Management Jobs - Page 28

As a member of the PSA team at TikTok, your role will be crucial in bridging the gap between internal stakeholders and BPO partners to elevate the quality performance and ensure market health assurance of the Video, Features, and SpecQ moderation ecosystem. Your mission will involve aligning market strategies, policies, and initiatives to achieve optimal quality outcomes in close partnership with the broader Partner Success team. - **Performance & Governance**: - Monitor site- and market-level quality metrics (NSM/KOM), conduct root cause analyses, and provide insights for business reviews. - **Partner Engagement**: - Build strong relationships with BPO leads (Quality, Training, Ops), advoca...

Role Overview: As a Software Engineer I in HR Technology (ServiceNow) at FC Global Services India LLP, you will play a crucial role in developing and deploying scalable ServiceNow HR solutions to automate workflows, reduce manual effort, and enhance employee experience. Your responsibility will be to translate HR business requirements into secure, efficient, and user-friendly applications aligned with organizational goals. Joining the HR Technology team, you will contribute to modernizing and optimizing HR processes through automation, integration, and innovation. Key Responsibilities: - Develop new ServiceNow solutions to HR stakeholders. - Work on enhancements and changes for existing Serv...

About Human Resources: The HR department handles a range of different functions within an organization like hiring and recruiting, training and development, compensation, developing and overseeing employee benefits, promoting employee career development and addressing current employee concerns. The HR Department is responsible for finding talented manpower and placing them in right jobs in the Bank. About the Role: The Human Resources: Learning and Development Team is responsible for a gamut of functions that include training needs identification, training coordination, and knowledge management. The Learning and Development Team is responsible for supporting the Learning Head in managing tra...

As a Senior Associate in PwC's Private Equity Value Creation (PEVC) practice within the Advisory Acceleration Center, you will play a crucial role in shaping the M&A landscape for private equity and corporate clients. Your responsibilities will include: **Project Delivery** - Prior experience in product due diligence or IT due diligence and ops due diligence roles - Conducting quantitative and qualitative analyses of complex data, customer analysis, and internal analysis - Identifying and validating deals opportunities - Creating and managing client-ready deliverables **Client Engagement And Business Development** - Developing and maintaining strong relationships with team members and client...

As a Planisware BU Administrator at TE, you will be responsible for the end-to-end administration, configuration, and support of the Planisware platform for the assigned Business Unit. Your role will involve balancing technical expertise with strong business engagement to ensure system configurations align with BU requirements, integrations run smoothly, and users are supported through training and guidance. You will act as the Single Point of Contact (SPOC), bridging the gap between IT and business stakeholders. **Key Responsibilities:** - Configure Planisware modules such as Planning, Scheduling, Cost Management, Resource Management, Portfolio Management, and Reporting. - Maintain workflow...

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeli...

Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various are...

About The Role Skill required: Knowledge Management - Learning Delivery Operations Designation: Learning Exp Design & Dev Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.the process by which an enterprise gathers, organizes, shares and analyzes its knowledge in a way that is easily accessible to employeesEnsure successful delivery of learning solutions and review their effec...

Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various are...

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeli...

Preferred candidate profile Immediate to 15Ddays or serving notice period candidates only Location: Hyderabad 3 - 5Years of experience Role & responsibilities Qualifications Graduate Degree 3 5 years of relevant work experience, preferably in a content management/knowledge management organisation Intermediate knowledge of Adobe Experience Manager (AEM) and SEO tools like Semrush, Ahrefs or BrightEdge Ability to work across cultures and in a virtual environment Self-motivated and strong team player with strong interpersonal skills Demonstrate excellent analytical skills and communication skills (written, verbal, & presentation) Ability to build networks within the organisation Be able to work...

Role Overview: As a Senior Consultant in Organization Change Management at Infosys Consulting's Talent & Organization (T&O) Practice, you will play a key role in leading organization change management track in large-scale transformation projects. You will work closely with clients to navigate their transformation journeys and develop effective technology and non-technology solutions. Your responsibilities will include managing and motivating stakeholders, developing thought leadership, and contributing to practice building activities. Key Responsibilities: - Lead organization change management track in large scale transformation projects such as Digital Transformation, AI&I programs, and Lar...

This position is responsible for analyzing, simplifying, and improving learning processes, managing our learning knowledge repositories, and ensuring to carry out some operational tasks as required . The ideal candidate will be a highly organized, analytical, and collaborative individual passionate about creating seamless learning experiences and maximizing the impact of our L&D initiatives. 1. Process Improvement & Simplification: Analyze existing learning processes (e.g., content development, program delivery, registration, reporting, vendor management, toolkits) to identify inefficiencies, bottlenecks, and areas for simplification. Monitor process performance and identify opportunities fo...

Role Overview: You will be responsible for ensuring the optimal functionality, safety, and technical readiness of simulators. This role involves a combination of hands-on preventive and corrective maintenance tasks, as well as providing technical assistance and support. Your objective will be to maintain high availability and performance of the simulators while offering engineering insights and operational guidance to the maintenance team. Key Responsibilities: - Perform scheduled preventive maintenance on simulators according to established procedures and schedules. - Identify and resolve technical and mechanical issues in simulators effectively. - Coordinate with departments for inspection...

As an ideal candidate for this role, you should have expertise in product and process training with at least 15+ years of experience in managing complex business environments. Your strong skills in Emotional Intelligence and Decision Making, Collaboration and Leadership, Cultural Awareness and Inclusion, Project Management, Compliance and Ethical Behavior, Lifelong Learning, Developing Professional Capability, Learning Sciences, Instructional Design, Training Delivery and Facilitation, Technology Application, Knowledge Management, Career and Leadership Development, Coaching, and Evaluating Impact will be highly beneficial in this position. Additionally, possessing the following skills would ...

You will be joining Bain & Company's Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team. In this role, you will have the opportunity to work with a variety of different Practices at Bain, allowing you to broaden your skillset and leverage industry knowledge across various industries and capabilities. **Role Overview:** - Equip Partners and consulting staff with relevant expertise and resource recommendations - Provide value-added front-line support to case teams by sharing curated best of Bain content and perspectives - Identify and connect experts within the Bain network to consulting teams - Develop and package summary documents and provide updated or...

Job Description: We are looking for a seasoned Service Delivery Manager (SDM) to lead RUN operations for Salesforce applications across global/multi-org environments. The ideal candidate will ensure high availability , SLA compliance , and continuous service improvement using ITIL best practices . Key Responsibilities: Manage RUN operations for Salesforce Sales, Service, and Health Clouds using ITIL standards . Lead Incident Management , Problem Management , Change Management , and Environment Management . Drive Major Incident Management (MIM) and ensure proactive issue resolution. Monitor application health and minimize production backlogs. Track and report SLAs weekly/monthly; ensure RCA/F...

As an Operations Manager, he/she is responsible for delivering end-to-end multi-vendor & multi-technology Managed service delivery that includes Alarm monitoring, Fault management, Configuration management, ORCA Project management, Digital Transformation, Time booking, Competency planning, and Continuous improvement initiatives. This role involves customer & region management interfacing and requires good interpersonal, presentation, negotiation, influencing & collaboration skills. You have: Bachelor's or Masters degree in or related field with 15+ yrs telecom experience, preferably with Telco Cloud knowledge and experience in managed service delivery Proven track record in managing Global T...

Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and gu...

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeli...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do 1. Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures tim...

Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various are...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview The Planisware BU Administrator will be responsible for the end-to-end administration, configuration, and support of the Planisware platform for the assigned Business Unit. The role requires balancing technical expertise with strong business engagement - ensuring that system configurations align with BU requirements, integrations run smoothly, and users are supported through training and guidance. Acting as the Single Point of Contact (SPOC), the BU Administrator will bridge the gap between IT and business stakeholders. Respo...

We are hiring for Knowledge Management with one of Big 4 clients. Interested candidates, kindly share your resume to k.arpitha@dynpro.in/ reach out to me on 7975510903 (whats app only) Experience: 5-7 Years IMMEDIATE JOINERS ONLY Qualification: MBA or Postgraduate in Mass Communication, Marketing, Commerce, Information Systems A bachelors degree in business, technology, or a related field, or equivalent practical experience. Professionals with 5 - 7 years of experience in Knowledge Management in a service delivery domain Strong understanding of curation of content and related activities like governance of digital libraries, product life cycle management etc. Other requisite skills: Demonstra...