9 Knowledge Documentation Jobs

We are seeking a highly experienced Senior PBM Professional to join our India GCC as PBM domain expert . This individual will play a pivotal role in building PBM domain capabilities in India by training and mentoring staff, aligning them to U.S. healthcare and pharmacy benefit management standards, and ensuring seamless integration of domain knowledge into Technology product building & operational processes. Key Responsibilities Serve as primary PBM domain SME supporting Technology & operations teams. Design and deliver training programs to onboard and upskill teams on the U.S. pharmacy and PBM ecosystem, terminology, workflows, regulations, and compliance. Collaborate with US teams to tailo...

About the Company : Founded in 1995, Premier Energies is a leading solar cell and module manufacturer based in Telangana, India. We operate advanced facilities with 2 GW cell and 5.1 GW module capacity, and are expanding into TOPCon technology. Our 25-acre LEED Gold Certified plant and PVEL-recognized modules reflect our commitment to quality and sustainability. Certified a Great Place to Work for the 4th year in a row (2025), we are driving clean energy innovation and a people-first culture. About the Role : Senior Engineer : 5+ years of experience with Diploma and 4+ years of experience with B.tech Qualifications : Full Time B. Tech /Diploma (Electronics/Mechanical/Chemical) with 60% and a...

About the Company : Founded in 1995, Premier Energies is a leading solar cell and module manufacturer based in Telangana, India. We operate advanced facilities with 2 GW cell and 5.1 GW module capacity, and are expanding into TOPCon technology. Our 25-acre LEED Gold Certified plant and PVEL-recognized modules reflect our commitment to quality and sustainability. Certified a Great Place to Work for the 4th year in a row (2025), we are driving clean energy innovation and a people-first culture. About the Role : Senior Engineer : 5+ years of experience with Diploma and 4+ years of experience with B.tech Qualifications : Full Time B. Tech /Diploma (Electronics/Mechanical/Chemical) with 60% and a...

As a Customer Service Officer, your primary role will involve efficiently handling calls and serving customers by providing relevant information. You will be responsible for resolving internal service problems, escalating issues when necessary, and conducting proactive customer outreach. Additionally, you will be collecting and analyzing customer feedback, responding to reviews, and developing knowledge into helpful content. In your secondary role, you will assist other officers in solving queries during peak periods, while adhering to organizational processes and policies. You will also be expected to provide feedback on system enhancements and contribute to the overall improvement of the o...

As a Senior Consulting Analyst at Amadeus, you will be part of the Seating Customer Services feature team, where your primary responsibilities will include: - Supporting implementation teams during projects to ensure the smooth implementation of seating features without disrupting Production. - Handling post-implementation Customer Requests to ensure that airline requests align with their seating policy. - Assisting in the industrialization of seating features to make implementations faster, better, and simpler. - Providing customized services to Seating customers by evaluating their specific needs and constraints. - Contributing to strengthening and promoting the Professional Services offer...

As a Technical Customer Support Executive, you will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. Responsibilities: - Take ownership of customer issues reported and see problems through to resolution - Research, diagnose, troubleshoot and identify solutions to resolve customer issues - Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Provide prompt and accurate feedback to customers - Ensure proper recording ...

As an efficient Call Handler at our organization in Surat, your primary responsibility will be to serve customers by providing relevant information, resolving internal service problems, and escalating issues if necessary. You will also be responsible for proactively reaching out to customers, collecting and analyzing their feedback, responding to reviews, and developing helpful content based on customer knowledge. In addition to your primary role, you will be expected to assist other officers in solving queries when there is an excess workload. It will also be crucial for you to adhere to organizational processes and policies, providing feedback on system enhancements and overall organizatio...

We are looking for a highly skilled and experienced Marketing Cloud Testing team member to join our Marketing Automation team. In this role, you will work closely with brand teams, understand various data sources, build data ingestion pipelines, and test end-to-end data ingestion layers, data models, and visualization dashboards based on predefined test scripts. Your responsibilities will include building end-to-end test scripts for each release, running test scripts using testing platforms like Proton, documenting results, identifying bugs and errors, and collaborating with the development team to resolve issues. You will also audit technical developments, validate source data matching with...

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutio...