166 Knowledge Base Jobs - Page 5

PURPOSE OF THE ROLE Provide Analysis & Design model (High Level Design) / Architecture and a direction for a projectOwn Analysis & Design model (HLD) or architecture of a projectEnsure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES Interact with business and technical stakeholders to understand requirements, challenges and expectations Understand the customer and end user requirement (both explicit and implicit) Ensure quality of deliverables to the satisfaction of the customer and end user expectation Support functional requirements gathering. Ensure all the non-functional requirement is captured Understanding requirements of the project in-line wit...

Job Description Summary GE Vernova is embracing cutting-edge technologies to streamline operations, improve customer experiences, and drive growth. As part of this vision, we are building a dedicated team to leverage Generative AI and redefine how we engage with our industry. The ultimate goal of the team is to automate prompting, develop a framework for prompting across use cases to maximize reuse as well as sharing across businesses.We are seeking a highly motivated and talented Prompt Engineer to join our dynamic team. The successful candidate will be responsible for creating and optimizing prompts for LLMs, collaborating with domain experts and end users to develop software solutions tha...

Project Role Description : Understand and capture customers issues, document it, adhere to Process and quality standards with good customer handling skills. FRF Level : FJ08 Must Have Skills : Customer Handling Skills & Good communication skills (Fluency in English is a must) , Experience and Knowledge on windows Systems, operating issues Good To Have Skills : ITIL Knowledge Professional Attributes: Excellent verbal and written communication skills with email etiquette - Good problem solving and analytical skills - Excellent customer service skills Job Requirements : Preferred Technical and Professional Expertise Exceptional verbal and communication skills Unparalleled Listening and Comprehe...

PURPOSE OF THE ROLE Provide Analysis & Design model (High Level Design) / Architecture and a direction for a project Own Analysis & Design model (HLD) or architecture of a project Ensure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Interact with business and technical stakeholders to understand requirements, challenges and expectations 2. Understand the customer and end user requirement (both explicit and implicit) 3. Ensure quality of deliverables to the satisfaction of the customer and end user expectation 4. Support functional requirements gathering. 5. Ensure all the non-functional requirement is captured 1. Understanding requirements of the...

PURPOSE OF THE ROLE Provide Analysis & Design model (High Level Design) / Architecture and a direction for a projectOwn Analysis & Design model (HLD) or architecture of a projectEnsure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Interact with business and technical stakeholders to understand requirements, challenges and expectations2. Understand the customer and end user requirement (both explicit and implicit)3. Ensure quality of deliverables to the satisfaction of the customer and end user expectation4. Support functional requirements gathering.5. Ensure all the non-functional requirement is captured 1. Understanding requirements of the proje...

PURPOSE OF THE ROLE Provide Analysis & Design model (High Level Design) / Architecture and a direction for a projectOwn Analysis & Design model (HLD) or architecture of a projectEnsure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Interact with business and technical stakeholders to understand requirements, challenges and expectations2. Understand the customer and end user requirement (both explicit and implicit)3. Ensure quality of deliverables to the satisfaction of the customer and end user expectation4. Support functional requirements gathering.5. Ensure all the non-functional requirement is captured 1. Understanding requirements of the proje...

PURPOSE OF THE ROLE Provide Analysis & Design model (High Level Design) / Architecture and a direction for a projectOwn Analysis & Design model (HLD) or architecture of a projectEnsure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Interact with business and technical stakeholders to understand requirements, challenges and expectations2. Understand the customer and end user requirement (both explicit and implicit)3. Ensure quality of deliverables to the satisfaction of the customer and end user expectation4. Support functional requirements gathering.5. Ensure all the non-functional requirement is captured 1. Understanding requirements of the proje...

PURPOSE OF THE ROLE Provide Analysis & Design model (High Level Design) / Architecture and a direction for a projectOwn Analysis & Design model (HLD) or architecture of a projectEnsure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Interact with business and technical stakeholders to understand requirements, challenges and expectations2. Understand the customer and end user requirement (both explicit and implicit)3. Ensure quality of deliverables to the satisfaction of the customer and end user expectation4. Support functional requirements gathering.5. Ensure all the non-functional requirement is captured 1. Understanding requirements of the proje...

PURPOSE OF THE ROLE Provide Analysis & Design model (High Level Design) / Architecture and a direction for a projectOwn Analysis & Design model (HLD) or architecture of a projectEnsure quality of technical deliverables of a project KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Interact with business and technical stakeholders to understand requirements, challenges and expectations2. Understand the customer and end user requirement (both explicit and implicit)3. Ensure quality of deliverables to the satisfaction of the customer and end user expectation4. Support functional requirements gathering.5. Ensure all the non-functional requirement is captured 1. Understanding requirements of the proje...

Project Role : Service Desk Agent Project Role Description : Understand and capture customers issues, document it, adhere to Process and quality standards with good customer handling skills. Work Experience : 1 to 2 years Work location : Chennai Must Have Skills : Customer Handling Skills & Good communication skills (Fluency in English is a must) ,Experience and Knowledge on windows Systems, operating issues Good To Have Skills : ITIL Knowledge Professional Attributes: Excellent verbal and written communication skills with email etiquette - Good problem solving and analytical skills - Excellent customer service skills Job Requirements : Preferred Technical and Professional Expertise Exceptio...

PURPOSE OF THE ROLE To develop / maintain a module as per the design Detailed design or Impact Analysis of a module KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Understand the customer expectations and perform Detailed design2. Understanding requirements of the modules/components assigned in-line with the overall project scope.3. Assisting Analyst & Designer in Module Analysis & Design.4. Implementing/developing the code as per design.5. Adherence to coding standards and guidelines6. Ensure on-time quality delivery of allocated tasks7. Compliance to SLK policies and procedures like Timesheet/Leaves management etc.8. Assisting Analyst & Designer in preparation of Integration Test Plan9. Provi...

PURPOSE OF THE ROLE Senior Consultant implements a business cycle in a ERP package like OrderToCash, ProcureToPay etc. Senior Consultant will be responsible for collecting requirements, analyzing and implementing optimum solution. Ensures industry best practices are followed for implementing selected ERP. Assists consultants in understand business requirements. Co-ordinates with different tracks to ensure there are no disconnects in the business flows being implemented. Trains end users in using ERP and business flows implemented in ERP KEY RESPONSIBILITIES AND ACCOUNTABILITIES Participate in requirement workshops. Ensures business requirements are captured with no ambiguity for a business f...

Preparing and delivering lectures, tutorials, workshops, and seminars. Developing curricula and course material that can be used across a number of platforms. Collaborating with other. Required Candidate profile Conducting research, and writing papers, proposals, journal articles, and books. Attending and participating in meetings, conferences, and other events in and outside of the institution.

Preparing and delivering lectures, tutorials, workshops, and seminars. Developing curricula and course material that can be used across a number of platforms. Collaborating with other. Required Candidate profile Conducting research, and writing papers, proposals, journal articles, and books. Attending and participating in meetings, conferences, and other events in and outside of the institution.

You are a knowledgeable specialist who can articulate technical aspects eloquently and recognize the difficulties faced by developers when integrating various services into unique apps. You are extremely passionate about assisting Okta's clients and partners in utilizing our scalable, secure identity platform. You will be in charge of offering technical assistance to our clients, including debugging and resolving Developer and ISV Partner issues, in your capacity as a Developer Support Engineer. Also, you will collaborate directly with our product development peers to spot recurring problems, deal with them, and contribute to overall product quality. Day in the Life: As a Developer Support E...

Your role and responsibilities IBM is looking for an experienced customer-facing engineering professional to join its Support Engineering team. A career in IBM Software means you'll be part of a team that transforms our customers' challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves co...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software p...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : BlueYonder Warehouse Management Good to have skills : A&D Aftermarket Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The Senior Software Engineer (SSE) in Blue Yonder WMS Production Support is responsible for ensuring smooth and continuous operation of the Blue Yonder Warehouse Management System (WMS) in production environments. The role focuses on incident resolution, problem management...

About The Role Associate Manager in the Global Delivery Network [GDN] Legal Group Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services and Accenture Song"”all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Accenture India has operations in 16 cities across India and have more than 300k employees spread across these locations. Requirement : We are looking for a lawyer for a position of Associate Manager in the Global Delivery ...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Prometheus Event Monitoring System Good to have skills : Kubernetes, Grafana Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Role DescriptionWe are seeking a highly skilled Monitoring and Observability Special...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Automation in Systems Integration Good to have skills : Python (Programming Language), API Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary RoleAIOps SME & Service Integration Specialist – CL9Role Descr...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the syst...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Omnistudio Platform Good to have skills : Salesforce Lightning Web Components, Salesforce Health Cloud Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, devel...

As a Customer Support Manager at MARS Cosmetics, you will play a pivotal role in ensuring seamless communication between customers, internal operations, and product teams. Your responsibilities will include setting targets, monitoring team performance, coaching team members, and maintaining service standards to provide prompt and empathetic resolution to customer queries and issues. You will also be responsible for creating and maintaining support workflows, guidelines, knowledge base, and training materials to streamline processes for the team. Key Responsibilities: - Manage the customer support team by setting targets, monitoring performance, and coaching team members to meet service stand...

About The Role Project Role : Full Stack Engineer Project Role Description : Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Use development skills to deliver innovative solutions that help our clients improve the services they provide. Leverage new technologies that can be applied to solve challenging business problems with a cloud first and agile mindset. Must have skills : Snowflake Data Warehouse Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Skills Must Haves: Snowflake (Dataware house query optimization, pipeline monitoring) Airflow, ...