Knimbus

5 Job openings at Knimbus
Customer Service/Customer Support Internship in Karnataka, Mumbai, Ahmedabad, Delhi (Hybrid) Ahmedabad,Gujarat,India 0 years Not disclosed On-site Not specified

Selected Intern's Day-to-day Responsibilities Include Core Responsibilities: Schedule and deliver digital library training sessions (online or on-site) tailored for institutions, faculty, students, and librarians. Customise training content and agendas based on the client’s specific needs and platform usage patterns. Address real-time queries and ensure end-user understanding of key features. Collect and analyse training feedback to improve the quality, structure, and effectiveness of future sessions. The collection of training feedback and recommendation letters. Client testimonials are mandatory and contribute to monthly KPIs. Actively gather referrals post-training to support business credibility and client relationships satisfaction. Team & Client Coordination: Attend daily stand-up meetings for internal updates and team alignment. Plan and coordinate regional client strategies to ensure comprehensive training coverage and user success. Collaborate with consortium librarians, regional teams, and the Knimbus product team for effective training deployment. Client Success & Relationship Management: Assist with client onboarding, platform familiarisation, and product adoption initiatives. Conduct periodic health check calls with clients to resolve issues, gather feedback, and ensure user satisfaction. Maintain and manage client training data, session records, and reporting dashboards for internal performance tracking and support. Field Support & Travel: Provide field support during visits and assist in resolving queries or issues raised during physical sessions. Be open to traveling within the assigned region based on client schedules and field requirements. About Company: Knimbus shapes learning and research with affordable and cutting-edge digital technology which makes access to all the resources on any device a personalized and convenient experience for users. We provide a cloud-based digital library platform that integrates institute subscriptions, open access content, library holdings, academic and skill-oriented courses on an easy-to-find platform empowering libraries and classroom teaching. The interface ensures that library patrons can read, practice, and study in a seamless learning environment anytime, anywhere, on any device.

Customer Service/Customer Support Internship delhi 0 - 4 years INR Not disclosed On-site Full Time

As an Intern at Knimbus, your day-to-day responsibilities will include the following: You will be responsible for scheduling and conducting digital library training sessions, both online and on-site, customized for various institutions, faculty, students, and librarians. It will be crucial to tailor the training content and agendas according to the specific needs and platform usage patterns of the clients. You should also be prepared to address real-time queries and ensure that end-users have a clear understanding of the key features. Additionally, you will be expected to collect and analyze training feedback to enhance the quality, structure, and effectiveness of future sessions. Gathering recommendation letters and client testimonials, which are essential for monthly KPIs, will also be part of your responsibilities. Actively seeking referrals post-training to bolster business credibility and enhance client relationship satisfaction will be essential. In terms of team and client coordination, you will need to participate in daily stand-up meetings for internal updates and team alignment. Planning and coordinating regional client strategies to guarantee comprehensive training coverage and user success will also fall under your purview. Collaborating with consortium librarians, regional teams, and the Knimbus product team for the effective deployment of training will be crucial. Furthermore, you will play a key role in client success and relationship management by assisting with client onboarding, platform familiarization, and product adoption initiatives. Conducting regular health check calls with clients to address issues, gather feedback, and ensure user satisfaction will be vital. You will also be responsible for maintaining and managing client training data, session records, and reporting dashboards for internal performance tracking and support. Providing field support during visits and assisting in resolving queries or issues raised during physical sessions will be part of your duties. Flexibility to travel within the assigned region based on client schedules and field requirements will also be necessary. About the Company: Knimbus is dedicated to shaping learning and research through affordable and cutting-edge digital technology. Our cloud-based digital library platform offers seamless access to resources on any device, providing a personalized and convenient experience for users. By integrating institute subscriptions, open access content, library holdings, academic courses, and skill-oriented courses in one platform, we empower libraries and classroom teaching. Our user-friendly interface ensures that library patrons can read, practice, and study anytime, anywhere, on any device.,

Sales Manager - GIST new delhi,delhi,india 30 years None Not disclosed On-site Full Time

About GIST: GIST (Sister Company to Knimbus) is a leading content and information solutions company serving hundreds of academic institutes, government bodies, and corporates across India, for their Digital Library and e-Content requirements. We represent leading global publishers in the Indian market and manage the complete online subscription needs of our clients, saving valuable resources for libraries, consortia, or multi-site purchasing groups. We are backed by over 30 years of experience in helping institutes modernize their library services and reduce costs. Website: https://www.gist.in/ LinkedIn: https://www.linkedin.com/company/global-information-systems-technology-pvt-ltd/ Opportunity: GIST is offering a unique opportunity to ambitious sales professionals to grow with the organization. Sales is the foundation of GIST and receives unrivaled support from all business departments. We are hiring for the Sales Manager position for our Enterprise Field Sales Organization located in North. We are looking for motivated professionals with proven sales experience in selling solutions. The successful candidate will be responsible for retaining and growing our service portfolio and must have strong expertise in new business sales, account management, and lead conversion. If you are a dreamer with ambition, we offer a challenging and rewarding environment to fulfill your career aspirations. Location: Delhi/NCR Experience: 3-5 year in Sales Responsibilities: Drive new business development and manage growth from existing accounts. Consistently achieve and exceed sales targets. Identify, qualify, and convert leads into long-term customers with strong closing ability. Conduct client meetings, presentations, and demos to promote GIST’s products and services. Ensure effective account management for client retention and portfolio growth. Maintain accurate sales pipeline, activity reports, and forecasts. Adopt a consultative sales approach, delivering solutions aligned with client business needs. Collaborate across internal teams to ensure smooth customer on-boarding and delivery. Travel extensively within the assigned territory to meet and engage with clients. Take ownership of professional growth and maintain updated industry and competitive knowledge Skills and Requirements: Demonstrated success in consistently achieving sales targets. Strong ability to close leads effectively and drive revenue growth. Excellent communication skills, both verbal and written, in English and local languages. Must own a two-wheeler/vehicle and be willing to travel extensively across the assigned territory. Strong negotiation, presentation, and relationship-building skills. Proficiency in territory planning and account management. Ability to prospect and manage C-level and senior-level relationships. Strong organizational skills to coordinate across multiple teams and stakeholders. Basic knowledge of CRM tools and MS Office is an added advantage. Self-motivated, target-driven, and able to work independently.

Sales Manager - GIST delhi,delhi,india 3 - 5 years INR Not disclosed On-site Full Time

About GIST: GIST (Sister Company to Knimbus) is a leading content and information solutions company serving hundreds of academic institutes, government bodies, and corporates across India, for their Digital Library and e-Content requirements. We represent leading global publishers in the Indian market and manage the complete online subscription needs of our clients, saving valuable resources for libraries, consortia, or multi-site purchasing groups. We are backed by over 30 years of experience in helping institutes modernize their library services and reduce costs. Website: https://www.gist.in/ LinkedIn: https://www.linkedin.com/company/global-information-systems-technology-pvt-ltd/ Opportunity: GIST is offering a unique opportunity to ambitious sales professionals to grow with the organization. Sales is the foundation of GIST and receives unrivaled support from all business departments. We are hiring for the Sales Manager position for our Enterprise Field Sales Organization located in North. We are looking for motivated professionals with proven sales experience in selling solutions. The successful candidate will be responsible for retaining and growing our service portfolio and must have strong expertise in new business sales, account management, and lead conversion. If you are a dreamer with ambition, we offer a challenging and rewarding environment to fulfill your career aspirations. Location: Delhi/NCR Experience: 3-5 year in Sales Responsibilities: Drive new business development and manage growth from existing accounts. Consistently achieve and exceed sales targets. Identify, qualify, and convert leads into long-term customers with strong closing ability. Conduct client meetings, presentations, and demos to promote GIST's products and services. Ensure effective account management for client retention and portfolio growth. Maintain accurate sales pipeline, activity reports, and forecasts. Adopt a consultative sales approach, delivering solutions aligned with client business needs. Collaborate across internal teams to ensure smooth customer on-boarding and delivery. Travel extensively within the assigned territory to meet and engage with clients. Take ownership of professional growth and maintain updated industry and competitive knowledge Skills and Requirements: Demonstrated success in consistently achieving sales targets. Strong ability to close leads effectively and drive revenue growth. Excellent communication skills, both verbal and written, in English and local languages. Must own a two-wheeler/vehicle and be willing to travel extensively across the assigned territory. Strong negotiation, presentation, and relationship-building skills. Proficiency in territory planning and account management. Ability to prospect and manage C-level and senior-level relationships. Strong organizational skills to coordinate across multiple teams and stakeholders. Basic knowledge of CRM tools and MS Office is an added advantage. Self-motivated, target-driven, and able to work independently.

Content Writing Internship in Delhi delhi,india 0 years None Not disclosed On-site Internship

Selected Intern's Day-to-day Responsibilities Include Write and edit content for blogs, website pages, social media, newsletters, and marketing materials. Research topics related to education technology, research content, and academic trends. Collaborate with design and marketing teams to align content with brand tone and visual identity. Assist in developing SEO-friendly copy and maintaining content consistency across channels. Proofread and ensure accuracy, clarity, and engagement in all written materials. Contribute creative ideas for campaigns, posts, and brand storytelling. About Company: Knimbus shapes learning and research with affordable and cutting-edge digital technology which makes access to all the resources on any device a personalized and convenient experience for users. We provide a cloud-based digital library platform that integrates institute subscriptions, open access content, library holdings, academic and skill-oriented courses on an easy-to-find platform empowering libraries and classroom teaching. The interface ensures that library patrons can read, practice, and study in a seamless learning environment anytime, anywhere, on any device.