Role & Responsibilities Experienced in large scale Production Support Server Environment Handling Data Center Operations with Business & Mission Critical applications Handling escalated incidents or high critical tickets Predicting Risk/Impact and Participating in Major Changes Reporting & Performance Dashboards with Capacity Planning Technical Team (5-10 members) & Vendor Management Technical Transition & Documentation skills (Onsite to Offshore) Design, Migration and upgradation of existing infrastructure Experience (Essential) Extensive knowledge on any of the patch management/deployment tools like SCCM, Jetpatch, Puppet, BigFix, System Frontier, etc., Good knowledge on MS WSUS deployment, configuration and patch management Implementation of the patches using Change Management procedures. Secure approvals and perform the patching on the servers as per the patching window provided by the client. Govern and monitor deployment of patches from the patch tool and notify respective stake holders upon completion. Special instructions to be followed by technical teams like reboot sequence or checking the application services in case it is provided by Application support teams. Goof knowledge to troubleshoot/remediate failed patches from the tool Track the patch compliance and provide weekly and monthly reports to stake holders Maintain consistent patch compliance levels of 99% and higher Take a role of SPOC for all patching and vulnerability management in Windows Technical Skills (Core & Top-Up) Windows & AD Working Knowledge on Windows & Active Directory Services. Knowledge on concepts replication, Sites, KCC, etc. KMS Server knowledge Designing and deploying new Active Directory domain. Designing Group Policies and managing them. Implementing Microsoft DNS with integration to Active Directory. Planning and implementation of Disaster Recovery. Distributed File System (DFS) and should have worked on ADAM/LDAP. Troubleshooting inter-domain and inter-forest Trusts. Problem solving Capability in Nutanix Hyper Converged Infra Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations Knowledge Microsoft Cluster administration is preferred & good hands on experience on Windows Platform with 2008/2012/2016/2019 operating systems. Knowledge on Automation Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems VMWare Administer VMware ESX\VSphere infrastructure Virtual Machine management Managing and Troubleshooting ESX Servers P2V migrations using tools vSphere Capacity Planning & forecasting HA & DRS Virtual Network/Storage Architecture and Connectivity planning VSphere OS Performance tuning & management ESX/VSphere Hardware Upgrade, OS Upgrade Design & Implement Server Virtualization Solutions Strong Knowledge on troubleshooting skills on Windows server & VMware Strong Knowledge on VMware management tools Knowledge on Remote system administration Troubleshooting the incidents & problems reported on the servers To carry out the scheduled activities like Daily Checklists, Server reboot, Etc Monitoring of logs and alerts H/W troubleshooting & Vendor coordination Firmware & BIOS upgrade Understanding of capacity planning, performance Monitoring and tuning. Hand-on knowledge on various RAID technologies (RAID 0+1, RAID 1, RAID 5 etc.) Strong knowledge on Storage & Networking concepts Patching: Extensive knowledge on any of the patch deployment tools like SCCM, Jetpatch, Puppet, BigFix, System frontier, etc., Extensive knowledge on MS WSUS deployment, configuration and patch management Implementation of the patches using Change Management procedures. Secure approvals and perform the patching on the servers as per the patching window provided by the client. Govern and monitor deployment of patches from the patch tool and notify respective stake holders upon completion. Special instructions to be followed by technical teams like reboot sequence or checking the application services in case it is provided by Application support teams. Goof knowledge to troubleshoot/remediate failed patches from the tool Track the patch compliance and provide weekly and monthly reports to stake holders Maintain consistent patch compliance levels of 99% and higher Take a role of SPOC for all patching and vulnerability management in Windows List top 4 qualities for evaluation in order of importance Rank Criteria for Evaluation 1 Expert knowledge of VMWARE ESX 6.X, 7.X, Hyper-V Assessment , Design , Implementation, configuration, ESX Configuration , VM build & configuration, SRM configuration experience Extensive knowledge on VMware Cluster and DR environments 2 Active Directory, DNS, DHCP, Windows Admin knowledge Should have expert knowledge on Nutanix Infrastructure 3 VMWare Certified Professional (VCP) 6.x 7.x MCSE 20016 Private & Public Cloud Technologies 4 Expert knowledge in P2P,P2V,V2V,V2C,P2C using various migration tools Troubleshooting experience Oral and Written communication skills .buttontextbaffd789c5e25777 a{ border: 1px solid transparent; } .buttontextbaffd789c5e25777 a:focus{ border: 1px dashed #351a55 !important; outline: none !important; }
