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Kitzone Technology Private Limited

7 Job openings at Kitzone Technology Private Limited
Content Writer Baldev Nagar, Jodhpur 3 - 31 years INR 0.96 - 2.4 Lacs P.A. On-site Full Time

We are hiring for the camera person and Video Editor who is having the basic knowedlege of video editing and camera handling having skills of camera operation and out door photography. Only Experienced Male Candidate Video Editor Importing and organizing raw footage from camera. Cutting and assembling footage to create a cohesive narrative. Applying transitions, color correction, and visual effects to enhance the video. Adding sound effects, background music, and voiceovers as needed. Exporting videos in the required format for distribution. Camera Operation: Setting up and operating professional video cameras in various shooting environments. Selecting appropriate camera angles, framing, and lens choices to capture the desired shot. Maintaining proper focus, exposure, and audio levels during filming. Adapting to changing lighting conditions and shooting situation

Telecaller / Customer Engagement Executive (Payment Gateway) Baldev Nagar, Jodhpur 0 - 31 years INR 0.84 - 1.02 Lacs P.A. On-site Full Time

We are seeking a highly motivated and customer-focused Telecaller to join our growing team. The ideal candidate will be the primary point of contact for our existing and potential clients, focusing on promoting our payment gateway services, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role is crucial for lead generation, customer retention, and overall business growth. Key Responsibilities: Outbound Calling: Initiate outbound calls to prospective businesses and individuals to introduce Kitzone Technology's payment gateway services. Explain the features, benefits, and advantages of our payment solutions (e.g., ease of integration, security, competitive pricing, various payment options, etc.). Identify and qualify leads for the sales team by understanding client needs and pain points related to payment processing. Schedule appointments and demos for the sales team with interested clients. Follow up on leads generated through various marketing channels. Inbound Call Handling: Answer incoming calls from existing and potential clients regarding payment gateway services, technical queries, pricing, and account-related information. Provide accurate and timely information, ensuring a clear understanding of our offerings. Assist clients with basic troubleshooting and guide them through common processes (e.g., sign-up, document submission, dashboard navigation). Customer Relationship Management: Build and maintain strong, positive relationships with clients by providing excellent customer service. Address customer complaints and concerns professionally and efficiently, aiming for first-call resolution where possible. Escalate complex issues to the appropriate internal teams (e.g., technical support, sales, operations) and follow up to ensure resolution. Gather customer feedback to help improve services and identify new opportunities. Data Management & Reporting: Accurately record all call details, customer interactions, lead information, and follow-up actions in the CRM system. Maintain and update customer databases with relevant information. Generate daily/weekly reports on call metrics, lead status, and customer interactions. Product Knowledge: Continuously learn and stay updated on all aspects of Kitzone Technology's payment gateway products, services, and new features. Understand industry trends and competitor offerings to effectively position our solutions. Target Achievement: Strive to meet and exceed daily, weekly, and monthly targets for call volume, lead generation, customer satisfaction, and other key performance indicators. Qualifications: High school diploma or equivalent; a Bachelor's degree in Business, Marketing, or a related field is a plus. Proven experience (1+ years preferred) in telecalling, telesales, customer service, or a similar role, ideally within the financial services, fintech, or payment gateway industry. Freshers with exceptional communication skills and a strong desire to learn may also be considered. Excellent verbal communication skills with a clear, pleasant, and professional phone etiquette in English and Hindi (and any other regional languages as per business need). Strong active listening skills and the ability to understand customer needs quickly. Persuasion and negotiation skills, with the ability to effectively present product benefits and handle objections. Basic computer proficiency and familiarity with CRM software (e.g., Salesforce, Zoho CRM, etc.) and other office tools (MS Office Suite). Ability to work independently and as part of a team in a fast-paced environment. Strong problem-solving abilities and a customer-centric approach. Good organizational and time management skills. Resilience and a positive attitude, even when facing challenging interactions. Preferred Skills (Bonus Points): Understanding of basic payment gateway functionalities (e.g., transaction flow, settlement, recurring payments, APIs). Experience with cold calling techniques. Ability to articulate complex technical information in an easy-to-understand manner. What Kitzone Technology Offers: Competitive salary and performance-based incentives. Opportunity to work in a rapidly growing and dynamic industry. Professional development and growth opportunities. Supportive and collaborative work environment.

Driver Baldev Nagar, Jodhpur 0 - 31 years INR 1.2 - 1.44 Lacs P.A. On-site Full Time

We are looking for a driver having 5 years driving experience. Having knowledge of Driving different luxury Vehicles and able to manage the vehicle. Driving Licence is Mandatory Requirement.

Tele Caller Executive jodhpur, rajasthan 0 years INR 0.97032 - 2.4 Lacs P.A. On-site Full Time

This post is regarding the Telecaller and the salary depends on the experience and technique how to deal with the client. Job Type: Full-time Pay: ₹8,086.00 - ₹20,000.00 per month Benefits: Flexible schedule Paid sick time Language: Hindi (Preferred) English (Preferred) Work Location: In person

Tele Caller Executive jodhpur 0 years INR 0.97032 - 2.4 Lacs P.A. On-site Full Time

This post is regarding the Telecaller and the salary depends on the experience and technique how to deal with the client. Job Type: Full-time Pay: ₹8,086.00 - ₹20,000.00 per month Benefits: Flexible schedule Paid sick time Language: Hindi (Preferred) English (Preferred) Work Location: In person

Content Creator baldev nagar, jodhpur 0 - 31 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

We're looking for an experienced and highly creative Instagram Content Creator to join our team. This role is perfect for someone with a deep understanding of the Instagram platform, including Reels, Stories, and static posts. You'll be responsible for developing, creating, and executing a wide range of engaging and visually stunning content that aligns with our brand's voice and goals. Content Strategy & Creation: Develop and execute a consistent content calendar for Instagram, including daily posts, Reels, and Stories. - Visual Storytelling: Create high-quality, on-brand content (photos and videos) that captivates our audience and drives engagement. - Reels Production: Plan, shoot, and edit original short-form video content specifically for Instagram Reels, staying on top of current trends and audio. - Community Engagement: Interact with our audience through comments, direct messages, and user-generated content, fostering a strong community. - Trend Analysis: Stay up-to-date with the latest Instagram features, trends, and algorithm changes to ensure our content is always relevant and effective. - Performance Tracking: Monitor key metrics (likes, shares, comments, saves, and reach) and use data to inform future content decisions and optimize performance.

Telecaller baldev nagar, jodhpur 0 - 31 years INR 1.08 - 1.8 Lacs P.A. On-site Full Time

We are seeking a highly motivated and customer-focused Telecaller to join our growing team. The ideal candidate will be the primary point of contact for our existing and potential clients, focusing on promoting our payment gateway services, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role is crucial for lead generation, customer retention, and overall business growth. Key Responsibilities: Outbound Calling: Initiate outbound calls to prospective businesses and individuals to introduce Kitzone Technology's payment gateway services. Explain the features, benefits, and advantages of our payment solutions (e.g., ease of integration, security, competitive pricing, various payment options, etc.). Identify and qualify leads for the sales team by understanding client needs and pain points related to payment processing. Schedule appointments and demos for the sales team with interested clients. Follow up on leads generated through various marketing channels. Inbound Call Handling: Answer incoming calls from existing and potential clients regarding payment gateway services, technical queries, pricing, and account-related information. Provide accurate and timely information, ensuring a clear understanding of our offerings. Assist clients with basic troubleshooting and guide them through common processes (e.g., sign-up, document submission, dashboard navigation). Customer Relationship Management: Build and maintain strong, positive relationships with clients by providing excellent customer service. Address customer complaints and concerns professionally and efficiently, aiming for first-call resolution where possible. Escalate complex issues to the appropriate internal teams (e.g., technical support, sales, operations) and follow up to ensure resolution. Gather customer feedback to help improve services and identify new opportunities. Data Management & Reporting: Accurately record all call details, customer interactions, lead information, and follow-up actions in the CRM system. Maintain and update customer databases with relevant information. Generate daily/weekly reports on call metrics, lead status, and customer interactions. Product Knowledge: Continuously learn and stay updated on all aspects of Kitzone Technology's payment gateway products, services, and new features. Understand industry trends and competitor offerings to effectively position our solutions. Target Achievement: Strive to meet and exceed daily, weekly, and monthly targets for call volume, lead generation, customer satisfaction, and other key performance indicators. Qualifications: High school diploma or equivalent; a Bachelor's degree in Business, Marketing, or a related field is a plus. Proven experience (1+ years preferred) in telecalling, telesales, customer service, or a similar role, ideally within the financial services, fintech, or payment gateway industry. Freshers with exceptional communication skills and a strong desire to learn may also be considered. Excellent verbal communication skills with a clear, pleasant, and professional phone etiquette in English and Hindi (and any other regional languages as per business need). Strong active listening skills and the ability to understand customer needs quickly. Persuasion and negotiation skills, with the ability to effectively present product benefits and handle objections. Basic computer proficiency and familiarity with CRM software (e.g., Salesforce, Zoho CRM, etc.) and other office tools (MS Office Suite). Ability to work independently and as part of a team in a fast-paced environment. Strong problem-solving abilities and a customer-centric approach. Good organizational and time management skills. Resilience and a positive attitude, even when facing challenging interactions. Preferred Skills (Bonus Points): Understanding of basic payment gateway functionalities (e.g., transaction flow, settlement, recurring payments, APIs). Experience with cold calling techniques. Ability to articulate complex technical information in an easy-to-understand manner. What Kitzone Technology Offers: Competitive salary and performance-based incentives. Opportunity to work in a rapidly growing and dynamic industry. Professional development and growth opportunities. Supportive and collaborative work environment