Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Business Analyst - Supply Chain Analyst In this role, you will be responsible for analyzing data and publishing reports. Responsibilities Perform monthly and quarterly statistical forecasting for service parts and perform various relevant analysis & reporting as required by business time to time o Continuously improving forecasting techniques, method, and approach towards optimizing inventory and their distribution o Relating and measuring the impact of forecast accuracy o Monitor SKU levels and recommend SKU rationalization initiatives in the future Analyze supply chain data and performance metrics to identify areas for improvement. Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends. Analyzing local, national, and global trends that impact both the organization and the industry Develop and implement strategies to streamline supply chain processes, reduce costs, and improve efficiency. Consistent process enhancements with new ideas Comply with and maintain knowledge of applicable rules, legislation, regulations, standards and best practices Support the Project coordinator for operational excellence and exceeding KPI targets. Work closely with other departments to ensure seamless supply chain operations. Required Skills Strong analytical skills to help collect, measure, organize and analyze data Sound knowledge MS-Excel Logical reasoning and Problem-solving abilities Ability to work with minimal supervision and prioritize workload to meet deadlines Experience at working both independently and in a team-oriented, collaborative environment Has experience in presenting updates with business leaders/stakeholders Excellent verbal and written communication Preferred Skills Experience with supply chain visibility platforms. Knowledge of data visualization tools (e.g., Power BI, Tableau). Experience with SQL. Qualifications we seek in you! Minimum qualifications: B Tech/BE/MBA/MCA Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Business Analyst Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 10:40:14 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager , Record to Report In this role, we are looking for a strong SME with extensive knowledge of accounting concepts and should have led a team with a size of 10-15 people. You will be responsible for end to end accounting and reconciliation. Responsibilities Manage multiple partners Ensure smooth month end close & reporting every month Ensure adherence and meeting the KPIs / SLA and review the timely execution of controls Drive the audit deliverables and timely submission of evidences in line with requirements Build customer relationship, drive confidence, and improve customer happiness and lead all the process update calls with customers whenever required Qualifications Minimum qualifications MBA Finance (Candidate with B.Com degree) Meaningful work experience Preferred qualifications Candidates with CA Inter degree & Meaningful work experience in General Ledger Very good written and verbal communication skills Proficient in MS Office applications, especially in MS excel Scope for working under different ERP packages – JDE & SAP Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 11:05:10 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager/ Manager/ Senior Consultant – Actuarial In this role, you'll be responsible for working on projects identified as part of transformation and improvements in actuarial processes. Work closely with team leaders in Actuarial teams to drive closure to the projects. You will be encouraged to have good client management skills and analytical skills. Possess knowledge of Actuarial Modelling Software Responsibilities This includes Actuarial process transformation from Data requirements, Actuarial Modelling and testing, deploying models to Valuation production environment. Provide technical support to the team in performing all tasks/projects - Serve as the subject matter expert (SME) Produce and review documents (technical or otherwise) that the team produces to ensure they adhere to the guidance provided by the Client process owner. Support business initiatives and projects as per Client Process Manager’s preference and priority - participate as needed for providing process improvement opportunities to Client business owners. Coach and mentor offshore Team Leads/SMEs - motivate and inspire team members to improve team/individual performance and maintain healthy work dynamics. Lead by example – drive consistency in expected behaviors Process Support: Perform tasks/projects/analysis assigned to him/her by the Client process manager. Coordinate and drive synergy with Genpact Onshore Lead/s and team members on an ongoing basis to align on process priorities, feedback & action items. Ensure all teams maintain task lists, project lists and any ad-hoc project list utilizing team resources – calibrate with Genpact onshore team and Client process owner as needed for updates and changes. Ensure all processes have up to date process documentation on all run the shop tasks. Work with Genpact leadership to obtain necessary staff to support the team’s requirements. Value Generation - Pro-actively seek ways to improve efficiency and calibrate with Genpact Offshore team and Client process owners for their direction and prioritization to execute any process improvements. Program/process Governance: Ensure all process and project related deliverables include defined controls and supporting evidence meet agreed upon requirements. Ensure agreed upon governance practices are in place and adhered too – daily/weekly/monthly status reporting of team activities against the program plan or schedule. Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams. Timely escalation of issues requiring attention to Genpact leadership/Client process owners; create necessary action plans. Establish a process documentation structure that best serves the need to train a new hire and also provide step by step guidance to a doer / reviewer. o Template consistency o Table contents – background, systems/files references, inputs-process-output, high level process flow, procedure notes, etc. o Version control & change management o Storage & archiving past versions. Create documentation for any new tasks (new transitions/new requirements) Seek necessary update and documentation sign off from onshore Client SMEs/ process owners. Evaluate need for checklists and reminders for specific tasks/activities that help in minimizing errors/rework & improve review and doer efficiency. Develop team training & development plans. Responsible for recruiting, training, supervising and appraising staff. Create Upskilling plans to ensure needed backups at Task/activity level – ensure the team members have necessary trainings, practice (replication) to do the work efficiently and effectively. Provide SME support – ability to apply learnings across various work tasks/projects. Develop staff personal development plans in line with Modelling priorities and strategy /goals – Tools & technology asks, regulation understanding, process/product knowledge, other specific skills. Coach and mentor for his team – provide the team with the vision of the process and project activities. Motivate and inspire team members and maintain healthy work dynamics. Lead by example – drive consistency in expected behaviors Recognize and celebrate team and team member accomplishments and exceptional performance. Work with functional managers and Genpact leadership to obtain necessary staff to support the team’s requirements – Need based. Support business initiatives and projects as per Client’s preference and priority Pro-actively seek ways to improve the efficiency and calibrate with Client process owners to maximize the value-add of the Modelling team. Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams. Qualifications we seek in you! Minimum Qualifications BS/BA Degree in actuarial science, mathematics, statistics and/or related major. Partially qualified Actuarial student - 9+ Actuarial exams cleared) with Relevant experience in life/annuity insurance or financial services industry. Working knowledge and background on actuarial tools and techniques, Excel, Word, PowerPoint Proven analytical and problem-solving skills. Demonstrated ability to manage teams. Demonstrated ability to manage concurrent deadlines and multiple priorities. Strong communication skills (verbal and written) Preferred Qualifications/ Skills US ASA equivalent with Relevant years of experience in Life & Annuity insurance industry Strong actuarial work experience and understanding of US life products & Knowledge of US regulations - GAAP, STAT, and Tax reporting concepts. Specific knowledge of tools – Any actuarial modeling tool (preferably PolySystems, AXIS or MGAlfa), Excel, VBA, SQL, Word, PowerPoint Knowledge of actuarial modeling, preferably for US products Relevant years of people management experience Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training Job Senior Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 3:38:41 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Manager- Dev Ops In this role you will be responsible for Design, implement, and manage Azure DevOps pipelines for automated build, test, and deployment processes. Integrate Azure DevOps with other tools and services for seamless workflow management. Responsibilities Responsibilities: Infrastructure Automation: Automate infrastructure provisioning and configuration using PowerShell and Python scripts. Monitoring and Optimization: Implement monitoring, logging, and alerting solutions using Azure Monitor, Application Insights, or other tools. Optimize pipeline performance and troubleshoot issues across the CI/CD lifecycle. Scripting and Automation: Create, test, and maintain Python and PowerShell scripts for various automation tasks. Automate routine operational processes to enhance efficiency and reliability. Collaboration and Best Practices: Collaborate with development, QA, and operations teams to ensure smooth application delivery. Implement DevOps best practices, including version control, branching strategies, and security compliance. Security and Compliance: Ensure compliance with security standards and best practices in Azure environments. Manage Azure Role-Based Access Control (RBAC) and secure sensitive information with Azure Key Vault. Qualifications we seek in you! Qualifications we seek in you! Minimum Qualifications Education: Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience). Experience: Relevant years in Azure DevOps engineering or a similar role. Proficiency in Azure DevOps services (Pipelines, Repos, Artifacts, Boards). Strong scripting skills in Python and PowerShell. Experience with Infrastructure as Code tools like Terraform, ARM templates, or Bicep. Knowledge of source control systems (e.g., Git) and branching strategies. Familiarity with containerization and orchestration tools (Docker, Kubernetes). Experience with Azure cloud services, including VMs, App Services, AKS, and networking. Understanding of CI/CD best practices and tools. Strong problem-solving and analytical abilities. Excellent communication and teamwork skills. Ability to work in a fast-paced, agile environment. Preferred Qualifications/ Skills Azure certifications (e.g., Azure DevOps Engineer Expert, Azure Administrator, or Azure Solutions Architect). Knowledge of YAML for pipeline definitions. Familiarity with cloud security practices and tools. Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 10:52:45 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Assistant Manage r - Finance Planning & Analysis In this role you will part of Financial Planning & Forecasting: Ensuring annual budgeting and quarterly forecasting and analysis requirements are achieved accurately, completely and in a timely basis. Responsibilities Financial Planning & Forecasting: Ensuring annual budgeting and quarterly forecasting and analysis requirements are achieved accurately, completely and in a timely basis Financial Performance Tracking, Analysis, & Reporting: Provide and present meaningful, concise, and clear analysis, including variance analysis to senior management on financial issues and performance (actual versus budget/forecast/prior quarter/prior year etc.) Driving Profitable Growth: Proactively support leadership with timely financial insights to help them grow revenue and profitability Stakeholder management: Strategic Finance Business Partnership by interacting with senior business and finance leaders to support them with key decision making Financial Modelling and Scenario building: Support team with ad-hoc scenario building by using necessary financial models Audit & Controllership activities: Facilitating audit & ensuring compliance with statutory and internal audit requirements MIS reporting: Publishing various dashboards to leadership team. Revenue accruals: Monitoring month/quarter end book closure activities. Ensuring revenue is booked timely and accurately. Potentially support multiple functional leaders (e.g. HR, IT) in managing their budgets. Qualifications we seek in you! Minimum qualifications Experience in FP&A Proficient in the use of Microsoft Office Suite, specifically Excel, PowerPoint, and Word. Strong analytical skills. Strong ability to effectively communicate, both orally and in writing. Significant exposure of Power BI dashboards, Salesforce, TM1, IBM Cognos and Oracle R12 is preferred but not mandatory Preferred qualifications CA / MBA Finance Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 1:42:32 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of P rocess D eveloper , Record to Report We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to general accounting which include: Journal Entries Creation and Booking Review & Performing Month End Close activities Fixed Assets Capitalization and Maintenance Intercompany Accounting Bank and Investment Reconciliations General Ledger Reconciliations Fixed Assets Reconciliations (FA Clearing & SL-GL) Identifying reconciled items and its clearance Escheat Reconciliations Corporate Reporting Internal and External Audit SOX Compliance Qualifications we seek in you! Minimum qualifications B.Com Preferred qualifications Meaningful Experience in reputed Captive/Outsourcing RTR Ops Good Written/Verbal Communication MS Excel Knowledge, Pivot, VLOOKUP, Macros IT skills: ERP (PeopleSoft/SAP/Oracle/Workday Financial), MS Office Partner Management experience Quality Lean/Process Improvement knowledge Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 11:38:28 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of P rocess D eveloper , Order to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities Making collection calls to the customers , emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. Identify and resolve unidentified cash and lead end to end process of Cash applications. Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely , accurate , and confidential manner. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications Graduate in Commerce ( B.Com ) Meaningful Experience Preferred qualifications Excellent English language skills (verbal and written) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 6:34:06 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Accounts Payable We are looking for professionals with extensive knowledge of Accounts Payable/Invoice Processing /Accounting/ERP to process Vendor Invoices accurately and respond to queries to ensure timely payment of these Invoices. Responsibilities Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment and resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc and maintain a tracker of the exceptions and ensure Invoices / queries are handled taking based on the exception tracker Independently perform transactional tasks which support the compliance, planning and execution of assigned processes and maintain exception logs for process related exception as and when they occur for knowledge retention Follow up with requisitions (via calls/ mails or tickets ) to seek hold invoice as per the AP guideline Enforce the internal compliance policy and guideline established by the management on their daily operational activities Perform daily internal audit to ensure all Invoices / queries are balanced as per the guidelines Qualifications we seek in you Minimum qualifications Graduate in Commerce ( B.Com ) Fresher’s are eligible Strong English language skills (verbal and written) Preferred qualifications Relevant Experience of working in Accounts Payable process. Excellent written & verbal communication skills with the ability to communicate clearly in all levels within the organization. Knowledgeable in MS Office (especially in Excel). Preferably knowledgeable in Concur. Keen attention to details skills. Ability to handle varied volumes of workloads and to meet targets and deadlines on time Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 11:16:27 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of A ssistant M anager , Accounts Payable In this role, you will work as a Finance and Accounting Subject Matter Expert with rich experience in the accounts payable process. Responsibilities Deliver service in line with agreed controls and procedures to ensure high-level customer service for internal and external customers Process invoices with PO, buy-sell Process (Post GRs manually) Reconcile vendor statements, GIRIR clearing and Debit balances Ensure quality of AP processes, handling of all not compliant and not standard processes within the country Manage multiple partners including both internal and external As a team leader, you will also supervise and guide your team in daily activities Qualifications we seek in you Minimum qualifications MBA Finance (with B.Com as Graduation) Relevant Experience Preferred qualifications Excellent written and verbal communication skills Proficient in MS Office applications, especially in MS excel Scope for working under various ERP Packages - JDE & SAP Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Gurugram Schedule Full-time Education Level Master's / Equivalent Job Posting May 30, 2025, 1:50:17 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate – Underwriting Support! Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities Transaction processing for Underwriting Support Teams Communicating with the Onsite Team Responsible for Risk Clearance, Bind & Issue, Endorsement Processing, Renewal Processing Responsible to comprehend, good customer service attitude to clearly articulate the resolution Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis Qualifications we seek in you! Minimum Qualifications / Skills Graduate (in any discipline) Good understanding of P&C products Should have wing to wing knowledge of the Underwriting lifecycle Must demonstrate and foster customer focus, teamwork, accountability, initiative, and innovation. Fluent in English language- both written and oral Preferred Qualifications/ Skills Insurance domain awareness. Good knowledge of MS Office. Preferred with certification on one of the streams i.e., IIA, or Cert CII or equivalent or AINS, CPCU certification etc. Knowledge of P&C insurance Good understanding of US Underwriting, Policy binding and Issuance Knowledge of Premium bearing & non premium bearing endorsement Knowledge of Renewal & Non-Renewal Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 12:36:31 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Process Developer – Recruitment In this role you will be responsible for fulfilment of the open demands, which can be in volume for one client or multiple roles for varied clients . Handle sourcing, screening, scheduling, selection to offer and coordinate until onboarding. Manage the recruitment process for all the hires and ensure compliance. Responsibilities Manage Gateway Training Resources Conduct training and certification for new trainers Ensure on time hiring/backfilling of Trainers Update Learning Plan contents as needed Manage Training Delivery Ensure efficient planning and scheduling of Gateway Classes Manage performance in Gateway batch through class audits, Mid Assessment and Post Assessment Reviews Ensure maximum output in Training Conversion and Deployment Conversion Conduct All Trainer Tasks as needed Conduct Audit of Audits of Assessments to ensure Quality of Audit results Supervise and assist with all GTA Sourcing Tasks to ensure delivery of target number of classes per month with minimum 25 HC per class Relevant year degree in Education or Communications Additional Responsibilities: Conduct Training Sessions focusing on improving communication skills Conduct briefing sessions for Language Assessment Tool for external and internal candidates Assist Recruitment Leadership in presenting Language Evaluation Tools to clients and stakeholders Act as POC for Language Assessment Tool including liaising with support from Global Project Team Act SPOC for other Recruitment Assessment Tools including tool utilization, resolution of technical issues, user-education, and reporting requirements Support Talent Match Language Screening requirements for internals Manage all requests from Recruitment and Operations Leaders including requests for results, sending of links, Language assessment revalidation, language interview coaching, etc. Qualifications we seek in you! Minimum Qualifications Relevant years’ experience as a Trainer in a BPO Company Relevant years’ experience in English Language Training for Adult Learners Relevant years supervisory experience Preferred Qualifications/ Skills Certificates in English Language Proficiency such as TOEFL, IELTS etc Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 9:38:59 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of A ssistant M anager , Record to Report In this role, we are looking for a strong SME with extensive knowledge of accounting concepts and should have managed a team with a size of 10-15 people. You will be responsible for end to end accounting and reconciliation. Responsibilities Manage multiple partners Ensure smooth month end close & reporting every month Ensure adherence and meeting the KPIs / SLA and review the timely execution of controls Drive the audit deliverables and timely submission of evidences in line with requirements Build customer relationship, drive confidence, and improve customer happiness and lead all the process update calls with customers whenever required Qualifications Minimum qualifications MBA Finance (Candidate with B.Com degree) Meaningful work experience Preferred qualifications Candidates with CA Inter degree & Meaningful work experience in General Ledger Very good written and verbal communication skills Proficient in MS Office applications, especially in MS excel Scope for working under different ERP packages – JDE & SAP Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 11:05:01 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager / Manager, Customer Service Responsibilities Respond to customer inquiries and problem escalations. Proactively resolve people issues and ensure that attrition is well below the defined target. Leading operations and spearheading processes for excelling business targets for the Business Unit. Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Efficiency per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required. Driving Continuous Improvement Initiatives Develop and implement measurement systems and provide insightful analytics around the metrics. Deep technical expertise and data orientation in controllership, Management Information System and Service delivery Communicate with the customer on a regular basis to discuss operational issues and delivery, raise issues & build relationships, understand customer & client issues proactively, fix to get the delight factor. Set goals for the team and communicate goals on a regular basis. Coach & mentor people – Motivating team with excellent people touch. Efficiency and Process Transformation commitment and upstream improvement opportunities using Lean Six Sigma Reconciliations of client reports Leading calls with clients and other business functions Running of projects independently Preparation of dashboards and ability to understand current Business processes and suggest improvements Key for details. Qualifications we seek in you! Minimum Qualifications/ Skills Any graduate Relevant experience in a BPO/KPO Should have handled large teams Customer Management exposure and good presentation skills is a must. Excellent in English Language Preferred Qualifications/ Skills Excellent Analytical & Communication skills Preferably the candidates prior experience in Internet based accounts and Customer service industry Ability to work & communicate with people across organizational unit. Excellent interpersonal & Management skills LEAN/Six Sigma – Trained, Tested and Certified High MS-Office skill (Advance Excel) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 5:19:54 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Domain Trainee /Management Traine e – London Market Underwriting ! In this role, you will be responsible for leading teams and service level target’s role for P&C Insurance Business. Facilitating goal-level creation for the team in line with Business goals and works with managers to ensure the goals are cascade to all associates. Guiding the talent identification and development process for the team. You will be encouraged to be focused on the Business goals/challenges and know how to seek these using analytics and technology. Responsibilities Knowledge of Market Reform Contract (Slip), it's sections and details such as written line, Sign Line etc. as well as carrier generated policy documentation. Exposure to London Market i.e., Company and Bureau markets is preferable. Lead teams and service level targets. Providing mentorship to direct reports, comprised of Domain Experts and Assistant managers. Monitor, analyses, and report on trends in the key underwriting performance drivers Leading weekly/monthly/quarterly discussions on operations with UK partners Understanding of risks faced by the function and the controls in place to balance and mitigate the risks . Ensuring clarity around priorities and goals for the entire functional area Ability to function effectively in a team environment exercising good judgment. Working with senior management and other peers for strategy development and execution planning Approving hiring and redeployment requests within his/her group Qualifications we seek in you ! Minimum Q ualifications Graduate in any stream except Technical Should have wing to wing knowledge of the Underwriting lifecycle Must demonstrate and further customer focus, partnership, accountability, initiative, and innovation. Preferred Qualifications / Skills Preferred with certification on one of the streams i.e., CII London i.e., ALMI, FIT or Cert CII or equivalent or AINS, CPCU certification. Ability to think long-term strategically and operationally. High customer service orientation. Excellent interpersonal skills with full understanding of UK insurance U/W and claims cycle dynamics and Lloyd’s market. Excellent written and verbal English. Strong statistical knowledge Highly motivated and achievement oriented Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Domain Trainee Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 1:47:59 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of M anagement Trainee , Record to Report We're looking for an accounting graduate with prior accounting experience . You should have expertise in Accounting Knowledge in Fixed Assets, Intercompany and Month end closing and reporting. Responsibilities In this role, you will be responsible for all the activities related to month end closing activities. Reporting & consolidations . Produce quarterly, annual and audited statutory financial statements Review & Posting of Month End Journal Entries Review & Performing Month End Close activities Prepare & Review of Balance sheet Accounts Reconciliations Handle quarterly intercompany process Resolution of Balancing Items Experienced Accounting Knowledge (With Closing & reporting experience) Qualifications we seek in you Minimum qualifications B.Com Graduate Excellent Reconciliation, Accounting & Reporting experience Preferred qualifications CA Inter degree & significant experience in General Ledger Good interpersonal skills SME knowledge of accounting concepts Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 12:36:35 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager – P&C Insurance Broker Support Team In this role, you will be responsible for guiding the team, optimizing processes, ensuring quality, and maintaining client satisfaction. You’ll need to ensure that the team operates efficiently, meets its goals, and delivers high-quality services consistently. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and will need to lead a team size of ~15 to 25 people. You will be encouraged to be passionate about the Business goals/challenges and know how to seek these using analytics and technology. Should be open to work in any shift as per the business requirement Responsibilities Lead a team size of ~15 to 25 people, inspire and motivate the team to achieve their goals. Oversee daily operations and ensure efficient workflow management. Provide guidance and support to team members for their professional development. Assign tasks based on individual strengths and project requirements and conduct regular team meetings to discuss progress, challenges, and solutions. Identify areas for process improvement and implement best practices. Provide ongoing coaching and feedback to help team members improve their performance. Serve as the primary point of contact for clients regarding service delivery. Ensure that client expectations are met or exceeded. Address client concerns and provide timely resolutions. Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions. Ensure that documentation is updated regularly and accessible to relevant stakeholders. Foster a positive work environment by promoting teamwork and collaboration. Implement strategies to prevent conflicts and enhance team cohesion. Address conflicts within the team promptly and fairly. Ensure that all processes comply with regulatory requirements and SOPs. Conduct regular audits to ensure compliance. Qualifications we seek in you Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred qualifications An Insurance Certification would be an edge Ability to think long-term strategically and operationally High customer service orientation. Excellent written and verbal communication Excellent statistical knowledge Highly motivated and achievement oriented Any Project or GB certification in previous experience would be an edge Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Madurai Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 11:00:20 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Domain Trainee – Broker Technical Support Team In this role, you will be responsible for Provide expert advice on commercial insurance products, risk management strategies, and regulatory requirements. Your expertise will be required to ensure that team members receive the best possible advice and solutions tailored to their specific needs. You will be required to interact and work with the client partners for all process/business knowledge related documents are updated periodically and team is made aware of the same in a timely manner. Should be open to work in any shift as per the business requirement Responsibilities Manage and resolve basic inquiries associated with all aspects of Client Services and service delivery (e.g. output delivery, basic broking inquiries, etc.). Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. Conduct training sessions for employees to enhance their understanding of commercial insurance principles and practices. Act as a liaison between clients and team members to ensure smooth communication related to updates, and inquiry responses received from client SMEs. Maintain accurate records of client interactions and knowledge material Conduct monthly knowledge assessment tests and TNI (training need identification) Ensure all controls are followed, existing exceptions are reviewed, and duplicate policies are reported before processing any transaction. Ability to handle varied volumes of workloads and to reach targets and deadlines on a timely basis. Lead by example by demonstrating and sharing knowledge with all lines of business the importance of best practices and acting as the subject matter expert to all operational and procedural activities for the Broking operations team Qualifications we seek in you! Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience An Insurance Certification would be an edge Awareness about Property & Casualty insurance regulation and anomalies will be preferred Relevant years of insurance experience and domain knowledge, especially P&C insurance Candidate having Broker (US P&C insurance) experience would be an asset Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) A strong attention to detail; analytical skills and the ability to multi-task are important Should be a team player with previous work experience in an office environment required Client focused with proven relationship building skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Domain Trainee Primary Location India-Madurai Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 10:55:29 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate – Underwriting / Broker Technical Support Specialist Your role will require you to utilize your skills to process transactions for the Underwriting / Broker Support Teams. You will require to the processing with expected accuracy and within the expected timelines as per the business requirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitor and attend to requests via service platforms that require action in a timely manner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests Qualifications we seek in you! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Madurai Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 11:15:30 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Associate/ MT/AM, Capital Market- Retirement function We require someone with extensive knowledge and experience in capital market line of business specially in retirement domain. Responsibilities In this role you will be responsible for all the activities related to retirement, benefits which typically include: Good understanding of various retirement plans and regulations affecting them Knowledge of middle office and back office processing (retirement account origination, servicing, funds payout, reconciliation of funds, etc.) Managing service delivery within the agreed service level across multiple blended processes Implement operational governance framework – quality review mechanism, communication strategy Participate in daily/weekly catch ups with onshore partners to provide business updates and updates on SLAs Design and implement action plans, coaching and mentoring sessions for the team members, talent development sessions, as well as career development sessions Perform monthly/quarterly/yearly individual appraisal discussions with the team members Monitoring the individual/team performance daily and ensures individual and team objectives are met by complying with the established service levels Prepare Weekly/Monthly dashboards for reporting Identify and execute improvement opportunities that enhance the efficiency and effectiveness of the assigned process Exhibit proactive and leadership skills that are flexible and adaptable to a changing business dynamic Exposure to tools and technologies offered to enhance effectiveness of the assigned Process Building strategic relationships with onshore partners and with operating leaders to facilitate defined goals and objectives Qualifications we seek in you! Minimum qualifications Bachelor’s degree in related field, or equivalent work experience Relevant domain experience Good Written/Verbal Communication and interpersonal skills Preferred Qualifications Relevant team management experience – over 10 people Proven ability to strategize, influence, communicate and execute complex initiatives Proven ability to manage large teams and drive engagement initiatives leading to low attrition rates and employee satisfaction Proven ability to coach and guide team members to reach their maximum potential, by establishing effective career paths and personal development plans Proven ability to drive change and effectively motivate the team to work towards continuous improvement Self-motivated, high-energy levels, works well under strict deadlines Microsoft Office proficiency Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Chennai Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 7:02:09 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager – SaAS Pricing – Agentic AI! Job Summary: In this role, you'll be part of Genpact's transformation under GenpactNext, as we lead the shift to Agentic AI Solutions—domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. We seek a strategic SaaS Pricer to develop and manage pricing strategies, ensuring competitiveness and revenue growth. This role involves market analysis, customer segmentation, financial modeling, and cross-functional collaboration with Sales, Product, Marketing, and Finance teams. Key Responsibilities: Pricing Strategy: Design and optimize pricing models aligned with business goals and market trends. Market Analysis: Conduct research to assess competition, pricing gaps, and customer behavior. Customer Segmentation: Develop tiered pricing based on usage, value, and willingness to pay. Financial Modeling: Use analytics to forecast revenue impact and track key pricing KPIs. Cross-Functional Collaboration: Align pricing with product features, sales strategies, and financial goals. Pricing Communication: Document and communicate pricing strategies internally and externally. Qualifications we seek in you! Minimum Qualifications Bachelor’s in Business, Finance, or related field (MBA preferred). SaaS pricing experience. Expertise in subscription, tiered, and usage-based pricing models. Proficiency in financial modeling and pricing tools. Strong analytical, communication, and project management skills. Preferred Skills: Pricing optimization experience. Understanding of SaaS metrics (ARR, MRR, churn, CAC, LTV). Knowledge of global pricing strategies and customer segmentation. Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 12:06:28 AM Unposting Date Nov 26, 2025, 4:06:28 AM Master Skills List Digital Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant, Power BI Developer In this role, you will be responsible for coding, testing, and delivering high quality deliverables, and should be willing to learn new technologies . Responsibilities Understand fundamentals of data preparation/data modelling necessary for visualization purposes. Gather reporting requirements from various stakeholders, architect the solution/report, Understand/analyze the source data and deliver the reports in timely manner Strong expertise in Designing intuitive and interactive reports and dashboards using Power BI for data driven decisions. Performance Monitoring, fine-tuning and optimization of dashboards Knowledge on connecting to multiple data sources through Power BI is required . Experience in publishing and sharing the dashboards , scheduling data refreshes . Should have handled complexity around visualization or data. Should have strong SQL skills, preferably over SQL Server. Strong Data Warehousing and Business Intelligence concepts. Experience on any ETL tool preferably SSIS is a plus. Interpret written business requirements and technical specification documents Strong understanding of Power BI user and group security configuration Qualifications we seek in you! Minimum Qualifications BE/B Tech/MCA Excellent written and verbal communication skills Preferred Qualifications/ Skills Good conceptual knowledge and experience in other BI tools is an added advantage. Experienced Power BI developer including experience in Azure environment. Experience required in implementing Power BI reports reading data from different data sources including on premise data servers, cloud services and several file format . Experience in creating Reports, Dashboard and visualizations in PowerBI Competent with Power BI Desktop, Gateway, Service and Report Server. Good Experience in Paginated Reports using Report Builder. Experience in migrating SSRS reports/Tabular reports to Power BI Paginated Reports. Good understanding of Power Query M and hands-on experience in building sophisticated DAX queries Experience in implementing static and dynamic Row Level Security, extensive experience with Dataset design, Data Cleansing and Data Aggregation Understanding of relational database structures, theories, principles, and practices Solid SQL reporting skills with the ability to create SQL views and write SQL queries to build custom datasets for reporting or analysis Able to nurture robust working relationships with the team, peers and clients, scheduling flexibility required . Overall candidate should have problem solving, macro-level research and analytics approach and good in numbers. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Principal Consultant Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 1:51:55 AM Unposting Date Ongoing Master Skills List Digital Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager, Finance Operations This is a pivotal role within the Finance Organization. Supply Chain Cost is a key focus area therefore, this role is encouraged to be the specialist in all costing matters who know all cost drivers at the lowest possible level, to be able to support management in key decision making. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team -player. You should be open to working in any shift as per the business requirement. Responsibilities Standard costing – Annual and periodic refresh's New Product costing & scenario analysis Budgeting and forecasting for direct expenses/ factory / logistics expenses. Perform and review month end closing & reporting activities and ensure completion by team members. Manage team schedule to ensure timely and accurate completion of all activities throughout month. Ensure self and team performance as per process SLA's and KPI's Ensure robust training and cross-training of resources. Independently manage regular client communication on emails/calls, Preparation, and presentation of Monthly Business Review Dashboards Independently resolve any process issues or escalations, ensure non repetition of errors / issues Ensure and improve customer satisfaction by understanding customer expectations and alignment of team's effort. Ensuring successful transition of activities, creation and validation of process workflows, SOP's, etc. as required Ensuring timely customer sign off on process exceptions, scope of work / team responsibilities etc. Support in Operational Risk Compliance – Process Controls, Risk Assessments and Report Out Ensure successful completion of all internal/external US GAAP/SOX audits, ensuring regular and timely update of documents and MIS. Responsible for training and development and retention of team members, provide periodic performance feedback. Lead implementation of process improvement ideas, support projects for implementation of new tools & technology Process Skills Self-motivated and team-oriented, good interpersonal skills and ability to work with others for completion of team tasks. Understanding of costing Process in Manufacturing set up. Open, proactive, and constructive communication. Team Management Accountability for results and commitments with no tolerance to low performance Initiative for improvement, problem solving and personal development. Knowledge of Forecasting & Budgeting process at Plant Period close activity at Manufacturing location Technical Skills SAP, Oracle & Business Warehouse Advance excel, VBA. Well versed with MS – Office Analytics Skills Product Costing / Factory / Cost of Goods Sold (COGS) Variance analysis Partner Management or Others Consultative skills to present granular and summarized view to BU partners. Co-ordinating with internal / external partners Qualifications we seek in you: Minimum qualifications Qualified Chartered Accountant / Cost Accountant / Postgraduate / MBA Finance SAP / experience in similar ERPs (Oracle / JDE / SAGE / BPCS / PRMS, etc.) environment is must. Good written/verbal communication skills Good working knowledge of MS Office (Excel, PowerPoint, Word) Flexibility to work in shifts (24X7) Ability to multi-task, work in a high-pressure environment and successfully manage stressful situations. Preferred qualifications Good accounting knowledge in both Management Reporting & Financial Reporting Eagerness, extra energy & dedication to be effective. Excellent communication skill, written & verbal. Good in Problem Solving and Analysis Knowledge of Blackline tool for Balance Sheet Account Reconciliation Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 4:38:17 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate – Underwriting / Broker Technical Support Specialist Your role will require you to utilize your skills to process transactions for the Underwriting / Broker Support Teams. You will require to the processing with expected accuracy and within the expected timelines as per the business requirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitor and attend to requests via service platforms that require action in a timely manner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests Qualifications we seek in you! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 11:12:42 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

About the company: L’Opéra an authentic pastry, bakery house and Salon de Thé, specializing in French products in India. Since its inception, L’Opéra has been all about quality and excellence. Each of our offerings, from our cakes and pastries to our breads, Quiches and Croissants, adhere to the strictest standards of perfection and elegance. From our quaint little Macarons to our majestic Galette des Rois and our Millefeuille, there is hardly a French delicacy that you’ll miss at L’Opéra. Inspired by the quintessential French ‘Salon de Thé’, L’Opéra is setting a new trend in the Indian market for high-end culinary offerings. Key Responsibilities: 1. Product & Food Photography and Videography: Capture high-quality images of bakery products, beverages, and plated dishes. Ensure consistency in lighting, composition, and brand aesthetics. 2. Lifestyle & Store Photography: Photograph retail outlets, packaging, and customer experiences. 3. Editing & Post-Production: Edit and retouch images using Adobe Photoshop, Lightroom, or similar tools. 4. Equipment & Setup Management: Ensure proper handling and maintenance of photography equipment. Set up lighting and props for different shoot requirements. Key Requirements: Basic knowledge of DSLR/mirrorless cameras, lighting, and composition. Proficiency in photo editing software like Adobe Photoshop and Lightroom. A keen eye for detail and aesthetics, especially in food photography and videography. Note: Own photography kit (camera, lenses, lighting equipment, etc.) is mandatory. Job Types: Full-time, Internship Contract length: 2 months Pay: ₹5,000.00 - ₹10,000.00 per month Work Location: In person

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Domain Trainee – Broker Technical Support Team In this role, you will be responsible for Provide expert advice on commercial insurance products, risk management strategies, and regulatory requirements. Your expertise will be required to ensure that team members receive the best possible advice and solutions tailored to their specific needs. You will be required to interact and work with the client partners for all process/business knowledge related documents are updated periodically and team is made aware of the same in a timely manner. Should be open to work in any shift as per the business requirement Responsibilities Manage and resolve basic inquiries associated with all aspects of Client Services and service delivery (e.g. output delivery, basic broking inquiries, etc.). Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. Conduct training sessions for employees to enhance their understanding of commercial insurance principles and practices. Act as a liaison between clients and team members to ensure smooth communication related to updates, and inquiry responses received from client SMEs. Maintain accurate records of client interactions and knowledge material Conduct monthly knowledge assessment tests and TNI (training need identification) Ensure all controls are followed, existing exceptions are reviewed, and duplicate policies are reported before processing any transaction. Ability to handle varied volumes of workloads and to reach targets and deadlines on a timely basis. Lead by example by demonstrating and sharing knowledge with all lines of business the importance of best practices and acting as the subject matter expert to all operational and procedural activities for the Broking operations team Qualifications we seek in you! Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience An Insurance Certification would be an edge Awareness about Property & Casualty insurance regulation and anomalies will be preferred Relevant years of insurance experience and domain knowledge, especially P&C insurance Candidate having Broker (US P&C insurance) experience would be an asset Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) A strong attention to detail; analytical skills and the ability to multi-task are important Should be a team player with previous work experience in an office environment required Client focused with proven relationship building skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Domain Trainee Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 11:35:48 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time