Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Order to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. Identify and rectify unidentified cash and handle end to end process of Cash applications. Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications Graduate in Commerce (B.Com) Freshers are eligible Strong English language skills (verbal and written) Preferred qualifications Significant experience in Accounts Receivable/Order to Cash Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 11:33:22 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer, Contract Management In this role, Analyst will be responsible for Pricing operations/ Research and Rebates. Ensure the timely and accurate set up of agreements on the systems, accurate rebate calculation and timely payout, response to queries, emails, ensure that there is internal and external stakeholder management, operational metrics are followed and reported. Ensuring compliance to customer agreements for on-invoice price, pricing overrides. Develop system and departmental subject matter expertise. Uses critical thinking, data analysis, research and contract compliance knowledge to provide exceptional customer service and operational excellence. Responsibilities Load and maintain Supplier Agreements/ Rebates and perform research in ERP. Add/Change/Delete (ACD) Load Distribution Agreements ACD Tier Alignment ACD Load Products Calculate Rebates manually using MS excel formulas Variance trend analysis and seek alignment with business on comments Work exception reports on a daily basis and utilize reporting to identify possible quality issues. Proactively work with suppliers to ensure compliance with agreements, specifically the timeliness and completeness of information. Responsible for the escalation of compliance issues. Ensure that service level expectations are met or exceeded. Utilize systems and software to perform research assignments. Qualifications we seek in you! Minimum Qualifications Any Graduate, commerce preferred Ability to work on multiple ERP, masterdata and workflow solutions Strong English language skills (verbal and written) Preferred Qualifications/ Skills Relevant years related business experience in Financial Services, OTC, Accounting, Financial, or Wholesale Drug industry. Uses critical thinking, data analysis, research and contract compliance knowledge to provide exceptional customer service and operational excellence. Knowledge of SAP would be an added advantage. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that valuess respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 11:26:43 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Principal Consultant-Power BI Developer! Responsibilities: • Working within a team to identify, design and implement a reporting/dashboarding user experience that is consistent and intuitive across environments, across report methods, defines security and meets usability and scalability best practices • Gathering query data from tables of industry cognitive model/data lake and build data models with BI tools • Apply requisite business logic using data transformation and DAX • Understanding on Power BI Data Modelling and various in-built functions • Knowledge on reporting sharing through Workspace/APP, Access management, Dataset Scheduling and Enterprise Gateway • Understanding of static and dynamic row level security • Ability to create wireframes based on user stories and Business requirement • Basic Understanding on ETL and Data Warehousing concepts • Conceptualizing and developing industry specific insights in forms dashboards/reports/analytical web application to deliver of Pilots/Solutions following best practices Qualifications we seek in you! Minimum Qualifications Graduate Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Principal Consultant Primary Location India-Kolkata Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 7:35:50 AM Unposting Date Ongoing Master Skills List Digital Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Banking Employee will be responsible to carry out the production at process level in an utmost efficient manner adhering to all the process level protocols Responsibilities As part of the Mortgage services team, you will be required to: Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Qualifications we seek in you Minimum qualifications Any graduate Preferred skills Ready to work on stretched working hours due to volume fluctuations Good comprehension & e-mail writing skills Decision making skills required Ability to analyze and observe things Interpersonal Skills Excel Skills – Intermediate Take non scripted inbound & outbound calls Awareness of Microsoft office resources Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Jaipur Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 6:17:02 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of P rocess D e veloper , Record to Report We require someone with extensive comprehension and experience in General Accounting. Responsibilities In this role, you will be accountable for all the activities related to general accounting which include: Month End Closing process Reconciliations (Key & Non Key ) Standard & recurring J/Es (incl. accruals, prepaid, deferrals, leases) Nonstandard J/Es (incl accruals, prepaid, deferrals) Posting and documenting and tracking approvals Recording volumes and finalizing SLAs Initial P&L reviews ( e.g. trend analyses) Detailed reporting analyses Audit Support Proficiency in MS Office Good written and verbal communications skills to communicate with external parties Good analytical and problem solving skills Foreign Client handling Qualifications we seek in you! Minimum qualifications B.Com Significant experience Preferred qualifications Proven experience in reputed Captive/Outsourcing RTR Ops Good Written/Verbal Communication MS Excel Knowledge, Pivot, VLOOKUP, IT skills: ERP (PeopleSoft/SAP/Oracle/Workday Financial), MS Office! Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Jodhpur Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 6:21:44 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Description Description Conduct general secondary research activities such as review of clinical guidelines, epidemiology sources, treatment algorithms, product’s reimbursement status across key markets. Perform literature data search from multiple databases, including PubMed and EMBASE. Execute review of selected publications, including quality control with second reviewer, while being able to extract relevant data. Perform statistical analysis for the meta-analysis based on the feasibility assessment. Perform meta-analysis based on data quality and availability, including plot generation (nice to have). Utilize research and review findings to lay the foundation for value dossier development. Review and analyze previous value dossiers, while developing draft value frameworks, and adapting these at the regional and local level. Analyze and synthetize primary and secondary research data to feed into the development of a value dossier and related guidance / tool-kit materials. Support execution of primary research programs (e.g., focus groups, IDIs) to pressure test, inform value story development, and exploring opportunities to investigate value proposition from competition. Qualifications Bachelor’s degree with high academic achievement; major in health sciences, Economics, HEOR, and/or demonstrated interest in life sciences is a plus. 3 to 5 years of research experience in consulting, research organizations or related fields – medical writing background preferred. Strong oral and written communication skills in English language. Ability and knowledge in use PubMed/ Medline, Google Scholar, other literature research platforms. Show more Show less

Luneblaze is seeking ambitious and well-connected Channel Partners to expand our presence in the K-12 School Accreditation space, focusing on SQAAF compliance as mandated by CBSE and various state Governments like Govt of Maharashtra. This is a commission-only opportunity ideal for freelance education consultants, retired school leaders, and EdTech resellers. Key Responsibilities: Identify and connect with CBSE and State Board schools requiring SQAAF implementation assistance Promote Luneblaze’s end-to-end accreditation services including documentation, training, audits, and compliance tools Facilitate initial meetings and consultations between schools and Luneblaze’s core team Follow up on leads and assist in deal closures Maintain relationships with school management for ongoing value addition What We Offer: Attractive Commission Structure (earn per successful onboarding) Sales Enablement Kit (decks, brochures, case studies) Full Backend Support (delivery, documentation, mock audits) Remote Flexibility – work from anywhere No Investment Required Ideal Candidate Profile: Prior experience in school consulting, education sales, or academic leadership Strong network of K-12 school contacts (CBSE or State Boards) Excellent communication and relationship-building skills Basic awareness of SQAAF, CBSE norms, and educational compliance (preferred) Self-driven with an entrepreneurial mindset Compensation: 💼 Commission-Only High earnings potential, no cap on performance Show more Show less

Job Summary / Purpose: The Front Desk Executive serves as the first point of contact for prospective students, parents, and visitors at YaStudy. This role is pivotal in creating a warm, professional, and efficient front-office experience . The Executive will manage all front desk activities, ensure seamless coordination with the counselling team, handle administrative tasks, and support the admissions process by guiding walk-ins and inquiries to the right department. They play a crucial support role in the student counselling and conversion funnel . Key Duties & Responsibilities: 1. Reception & Client Welcome: Greet all walk-in clients, visitors, and vendors with professionalism and warmth . Ensure that waiting clients are comfortable, offered refreshments (if available), and informed about the estimated waiting time. Maintain a clean, organized, and welcoming front office environment. 2. Lead Registration & Routing: Maintain a visitor logbook and inquiry sheet , both physically and digitally. Capture initial client information and enter basic lead data into the CRM or assign it to the concerned Relationship Manager. Route walk-in students and scheduled appointments to the appropriate counsellor based on specialization (Abroad Admissions, Soft Skills, etc.). 3. Call & Inquiry Handling: Handle all incoming calls promptly and professionally. Provide basic information about YaStudy’s services, locations, counselling availability, and redirect calls to relevant departments or RMs. Schedule appointments for counselling sessions and update the team calendar accordingly. 4. Administrative & Coordination Tasks: Support Relationship Managers by managing student document checklists and basic paperwork when required. Maintain a daily MIS report of inquiries received, appointments scheduled, and footfall data. Assist in printing, photocopying, and organizing seminar brochures, welcome kits, and promotional materials. 5. Client Experience & Engagement: Ensure every walk-in leaves with a brochure or welcome kit and a brief about YaStudy’s offerings. Share links to social media handles, website, and alumni success stories to interested visitors. Collect feedback from walk-in clients on their first impression and escalate suggestions to the admin/counselling heads. Required Qualifications: Graduate in any discipline (preferably in Administration, Hospitality, or Education-related fields). Minimum 1 year of front-office or administrative experience in an education, hospitality, or customer service setup. Proficient in English and Hindi; clear verbal communication and telephone etiquette. Basic knowledge of MS Office tools (Word, Excel) and comfort with CRM or data entry software. Professional appearance and behavior; punctuality and reliability are non-negotiable. Desired Qualifications: Experience in education consultancy, university admission offices, or counselling support roles. Working knowledge of scheduling tools, appointment systems, or Google Calendar. Familiarity with CRM platforms like Zoho, Salesforce, or LeadSquared. Key Skills: Customer Handling & Client Empathy Time Management & Task Prioritization Communication & Listening Skills Multitasking & Detail Orientation Basic Tech Savviness & CRM Entry Team Coordination & Positive Attitude Why Join YaStudy? At YaStudy, you won’t just be managing a desk—you’ll be managing first impressions and playing an essential role in guiding young minds toward a global future. Join us to be a part of a passionate, impact-driven team that empowers careers and transforms lives. Benefits: Competitive salary and performance-based incentives. Training and professional development opportunities. Health, dental, and retirement benefits. Opportunity for career advancement. Show more Show less

Roles & Responsibilities:To monitor closely the HL data and cross sell insurance (HDFC Life and Non – Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales To source open market business too and achieve the targets assigned To be completely aware of the products being offered by the company and understand competition offering and handle customer objections To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customer’s family details, other general insurance details, other loan details etc To be in sync and work together with the partner representatives Understanding the joint ownership of the customer at the time of servicing etc To ensure timely renewal of the business sourced To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc) To always be well groomed and his sales kit should be organized and complete To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners etc.

Roles & Responsibilities:To monitor closely the HL data and cross sell insurance (HDFC Life and Non – Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales To source open market business too and achieve the targets assigned To be completely aware of the products being offered by the company and understand competition offering and handle customer objections To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customer’s family details, other general insurance details, other loan details etc To be in sync and work together with the partner representatives Understanding the joint ownership of the customer at the time of servicing etc To ensure timely renewal of the business sourced To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc) To always be well groomed and his sales kit should be organized and complete To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners etc.

Roles & Responsibilities:To monitor closely the HL data and cross sell insurance (HDFC Life and Non – Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales To source open market business too and achieve the targets assigned To be completely aware of the products being offered by the company and understand competition offering and handle customer objections To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customer’s family details, other general insurance details, other loan details etc To be in sync and work together with the partner representatives Understanding the joint ownership of the customer at the time of servicing etc To ensure timely renewal of the business sourced To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc) To always be well groomed and his sales kit should be organized and complete To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners etc.

Job Purpose ➢ Provide guidance to the customers at their residence by exploring various product & finish options after site inspection & evaluation ➢ Co-ordinate and supervise the execution of painting work at the customer sites through panel of appointed contractors as per asian paints recommended guidelines ➢ Provide in-store consultancy to walk-in consumer in the Ezycolour Kiosk Primary Responsibilities Business Responsibility Areas (Please detail out at least 8-10 responsibility areas) Key Performance Indicators Main Responsibilities: ▪ ECA will be allocated at local dealer counter. ▪ The ECA is to approach the consumers who walk-in to the store and inquire about their painting requirements. ▪ The consumers who already have a contractor for executing the painting job need to be pitched only the Color Consultancy/Color Visualization/ Royale Play Design/ Stencil/ Signature/ Ext. Wall Art on the Ezycolour Kiosk / Booklet and taken through it. ▪ The consumers who don’t have a contractor for executing the painting job need to be pitched the Paint Right Service apart (from Color Consultancy/Color Visualization on the Ezycolour Kiosk). ▪ As part of the Paint Right Service, the ECA needs to visit the consumer at his house at the appointment date & time. ▪ On the first visit, the ECA is to do Site Evaluation and Site Measurement using the Paint Right Evaluation Kit, fill the Site Evaluation & Site Measurement formats and hand them over to the consumer. ▪ Post the same, the ECA is to provide Product Consultancy based on the Site Evaluation. Up selling (Special Effects, Luxury Emulsions) and Cross Selling (Smart Care, Wood finishes) would be the priority in Product Consultancy. ▪ After product consultancy, the ECA shows the profiles of Ezycolour Trained Contractors along with their contact numbers OR pitches the Complete Painting Service as per the Dealer Capability. ▪ In case the consumer wants to go for Complete Painting Service, the ECA can show the Rate Card, the Terms & Conditions of the Service and ask the consumer to speak with the dealer for taking it forward. ▪ ECA has to do the recce, track and maintain potential upcoming painting sites and consumer details nearby his local shop ▪ The ECA will visit the consumer house for Site Supervision at least once or more (as agreed upon with the dealer) while the site is in Work-In-Progress stage. There might be a final Site Closure visit after the completion of work (as agreed upon with the dealer). ▪ The ECA will have to fill the Daily Work Report for every day of the week and share the same with the Team Leader every Saturday without fail. Other responsibilities: ▪ Daily updates of all activities on the CA app ▪ Co-ordinate with contractors and ensure their attendance in all contractor training programs organized by asian paints. Scope of Work a) Financial Scope (Range of financial spend): • Finalisation of painting estimates as per rate cards and in consultation with store owner. • Timely collection and immediate reporting of any deviations in pre-decided payment schedule • Cash handling by CA is strictly not allowed b) People Management Scope (Range of no. of Direct/ Indirect • Appointment of contractors from the panel for execution of painting work at customer site • Supervision to ensure adherence to Asian paints recommendation systems and procedures Reports): c) Geography Coverage (Country-wide/ State-wide / Area-wide) • As per the sites of the customers who are visiting the stores for consultations ( subject to limitation of area under local municipal corporation / Nagar Parishad or similar bodies under whose jurisdiction store is located) d) Corporate Coverage (Company-wide / Business Unit or Function-wide / Sub-function-wide / Other): • NA Key Interactions Internal • Store owner, Colour consultant, Team leader, Trainer, Senior Officer, Divisional Retail Executive, Sales Officer, Area Manager, TOs External • Customers, contractors, other influencers Role Requirements / Specifications Qualifications Essential : • Graduate (Any stream) with minimum 50% • The graduation must be through a full time and regular day course • Engineers will not be considered • Age less than 25 Years. Gender : Male • Should be an Indian citizen Desired : • MBA with specialisation in marketing Previous Experience Essential : • Not required / Freshers can be considered Desired : • 1 year sales or services experience in construction, paint or allied industries. Functional Competencies • Fluency in English, Hindi & local language • Excellent communication and people skills • High orientation for customer servicing and customer delight. Behavioral Competencies • Willingness to work in a retail environment and engage with clients across age and income groups for 8.5 hours a day and 6 days in a week • Follow grooming and etiquette standards at all times while on duty • Develop a healthy working environment for co-workers and effectively contribute in any team-based tasks • Be diligent and ensure timely attendance / completion of all programs and modules designed by asian paints for training and development of customer associates. Additional Requirements • Should have a two wheeler with valid driving licence. • Should have an android phone with operating system above version 5 Open Position

Roles & Responsibilities:To monitor closely the HL data and cross sell insurance (HDFC Life and Non – Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales To source open market business too and achieve the targets assigned To be completely aware of the products being offered by the company and understand competition offering and handle customer objections To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customer’s family details, other general insurance details, other loan details etc To be in sync and work together with the partner representatives Understanding the joint ownership of the customer at the time of servicing etc To ensure timely renewal of the business sourced To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc) To always be well groomed and his sales kit should be organized and complete To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners etc.

Roles & Responsibilities:To monitor closely the HL data and cross sell insurance (HDFC Life and Non – Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales To source open market business too and achieve the targets assigned To be completely aware of the products being offered by the company and understand competition offering and handle customer objections To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customer’s family details, other general insurance details, other loan details etc To be in sync and work together with the partner representatives Understanding the joint ownership of the customer at the time of servicing etc To ensure timely renewal of the business sourced To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc) To always be well groomed and his sales kit should be organized and complete To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners etc.

Roles & Responsibilities:To monitor closely the HL data and cross sell insurance (HDFC Life and Non – Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales To source open market business too and achieve the targets assigned To be completely aware of the products being offered by the company and understand competition offering and handle customer objections To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customer’s family details, other general insurance details, other loan details etc To be in sync and work together with the partner representatives Understanding the joint ownership of the customer at the time of servicing etc To ensure timely renewal of the business sourced To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc) To always be well groomed and his sales kit should be organized and complete To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners etc.

Roles & Responsibilities:To monitor closely the HL data and cross sell insurance (HDFC Life and Non – Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales To source open market business too and achieve the targets assigned To be completely aware of the products being offered by the company and understand competition offering and handle customer objections To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customer’s family details, other general insurance details, other loan details etc To be in sync and work together with the partner representatives Understanding the joint ownership of the customer at the time of servicing etc To ensure timely renewal of the business sourced To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc) To always be well groomed and his sales kit should be organized and complete To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners etc.

Description Are you interested in developing technology that will help Amazon deliver packages worldwide efficiently and quickly? The Amazon Flex mobile team focuses in providing smart and efficient mobile solutions that scales to delivering millions of packages every month. It is still Day1 in the Last Mile Technology space! Our team is seeking a talented Mobile SDE to help build the core delivery experiences in the IOS driver delivery app. The successful candidate is expected to have deep technical experience with mobile development and be able to deliver projects end to end from design to launch. As an experienced member of the team, you will be expected to not only own the end to end success of your projects, but also to mentor others and raise the bar for the team as a whole. We're looking for someone who is passionate and cares deeply about making our drivers’ lives better. Amazon Flex is the system that collaborates with crowd-sourced and third-party delivery partners to complete all of Amazon’s deliveries. Our Amazon Flex application works in concert with our advanced logistics systems and technology. These technologies allow delivery partners to onboard, schedule delivery times in advance or on demand, and be guided through their deliveries with in-app mapping, navigation, and much more. Our ability to engage with, support and provide a world-class experience to both customers and our delivery partners has become more critical as we continue to expand the number of active delivery partners and target faster deliveries to our customers. Being part of a customer obsessed company and working as part of this team, you’ll be responsible for the design, development, test, and deployment of a range of products that make it possible to deliver packages to customers in two hours or less all over the world. You will have an opportunity to conceptualize, design, build, test and own software systems. You will influence the technical direction of the team, work with many different technologies. If you are a software engineer with a creative flare, problem-solving skills, exposure to various technologies such as Swift or Objective-C, and/or Android Java or Kotlin and have the desire to help drive Amazon's next generation of delivery, we want to talk with you. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language For Android: Expert knowledge of Java and the JDK and Android Developers Kit. Expert knowledge of Android Architecture, performance optimization, and Security. Advanced Android UI Skills (Fragments, Custom view components) For iOS: Expert knowledge of Objective-C and/or Swift. Experience with Xcode and other associated tools like Instruments Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Haryana Job ID: A2916685 Show more Show less

Share this job The Opportunity Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries. The CAD Automation Engineer is responsible for developing and implementing automated CAD workflows, ensuring design accuracy, collaborating with cross-functional teams, troubleshooting system issues, and maintaining comprehensive documentation. CAD Automation Engineer will be reporting to team manager of INOPC PGTR Engineering & Technology team How You’ll Make An Impact Design and implement automation scripts and tools to enhance CAD design processes. Create automated design solutions to streamline workflows. Responsible for local design tool enhancements, interface development and maintenance. Collaborate with product owners, designers, and other stakeholders to gather requirements and identify automation opportunities. Interact with the Global Team to ensure that Applications are developed according to global guidelines. Work with software developers to integrate CAD automation tools with other engineering software and systems. Analyse current workflows to pinpoint areas for improvement, boosting productivity and efficiency. Test and validate CAD automation solutions to ensure they are accurate and reliable. Troubleshoot issues with automation scripts and tools, implementing solutions to ensure seamless operation. Support migration projects from legacy/local systems to the Windchill PLM. Travel to the supported locations to collect requirements / validate / implement the developed solutions. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background Bachelor’s degree in mechanical engineering or a related field, with 3 to 6 years of relevant experience. A minimum of 3 years of relevant work experience in the transformer industry or similar fields. Experience with Sigmaxim SmartAssembly applications is considered an added advantage. Strong experience in Tool Kit developments Skills in CAD automation and Pro-Program development. Intermediate programming abilities. Strong experience with 3D CAD modelling tools, specifically Creo Parametric. Experience in Bill of Materials (BoM) and workflow management within Windchill. Hands-on experience with PLM systems, particularly Windchill. Strong grasp of mechanical design principles and CAD software functionalities. Knowledge of applicable international standards, including ISO, ANSI, and ASME. Excellent analytical skills, with experience in data analysis and management. Ability to work both independently and as part of a team. Outstanding communication skills for effective collaboration with business stakeholders, product owners, developers, and end users across diverse regions and cultures. Detail-oriented, capable of managing multiple tasks simultaneously. Proficient in prioritizing tasks and meeting deadlines, with strong self-management skills. Proven ability to learn and adapt to engineering design tools. Proficiency in both spoken & written English language is required Apply now Location Chennai, Tamil Nadu, India Job type Full time Experience Entry Level Job function Engineering & Science Contract Regular Publication date 2025-05-29 Reference number R0090371 Show more Show less

Share this job The Opportunity Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries. The CAD Automation Engineer is responsible for developing and implementing automated CAD workflows, ensuring design accuracy, collaborating with cross-functional teams, troubleshooting system issues, and maintaining comprehensive documentation. CAD Automation Engineer will be reporting to team manager of INOPC PGTR Engineering & Technology team. How You’ll Make An Impact Design and implement automation scripts and tools to enhance CAD design processes. Create automated design solutions to streamline workflows. Responsible for local design tool enhancements, interface development and maintenance. Collaborate with product owners, designers, and other stakeholders to gather requirements and identify automation opportunities. Interact with the Global Team to ensure that Applications are developed according to global guidelines. Work with software developers to integrate CAD automation tools with other engineering software and systems. Analyse current workflows to pinpoint areas for improvement, boosting productivity and efficiency. Test and validate CAD automation solutions to ensure they are accurate and reliable. Troubleshoot issues with automation scripts and tools, implementing solutions to ensure seamless operation. Support migration projects from legacy/local systems to the Windchill PLM. Travel to the supported locations to collect requirements / validate / implement the developed solutions. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background Bachelor’s degree in mechanical engineering or a related field, with 3 to 6 years of relevant experience. Strong experience with 3D CAD modelling tools, specifically Creo Parametric. Strong experience in Tool Kit developments Skills in CAD automation and Pro-Program development. Experience with Sigmaxim Smart Assembly applications is considered an added advantage. Intermediate programming abilities. Hands-on experience with PLM systems, particularly Windchill. Experience in Bill of Materials (BoM) and workflow management within Windchill. Strong grasp of mechanical design principles and CAD software functionalities. Knowledge of applicable international standards, including ISO, ANSI, and ASME. Excellent analytical skills, with experience in data analysis and management. Outstanding communication skills for effective collaboration with business stakeholders, product owners, developers, and end users across diverse regions and cultures. Ability to work both independently and as part of a team. Detail-oriented, capable of managing multiple tasks simultaneously. Proficient in prioritizing tasks and meeting deadlines, with strong self-management skills. Proven ability to learn and adapt to engineering design tools. Proficiency in both spoken & written English language is required. Apply now Location Chennai, Tamil Nadu, India Job type Full time Experience Entry Level Job function Engineering & Science Contract Regular Publication date 2025-05-29 Reference number R0090370 Show more Show less

Share this job The Opportunity Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries. The CAD Automation Engineer is responsible for developing and implementing automated CAD workflows, ensuring design accuracy, collaborating with cross-functional teams, troubleshooting system issues, and maintaining comprehensive documentation. CAD Automation Engineer will be reporting to team manager of INOPC PGTR Engineering & Technology tea How You’ll Make An Impact Design and implement automation scripts and tools to enhance CAD design processes. Create automated design solutions to streamline workflows. Responsible for local design tool enhancements, interface development and maintenance. Collaborate with product owners, designers, and other stakeholders to gather requirements and identify automation opportunities. Interact with the Global Team to ensure that Applications are developed according to global guidelines. Work with software developers to integrate CAD automation tools with other engineering software and systems. Analyse current workflows to pinpoint areas for improvement, boosting productivity and efficiency. Test and validate CAD automation solutions to ensure they are accurate and reliable. Troubleshoot issues with automation scripts and tools, implementing solutions to ensure seamless operation. Support migration projects from legacy/local systems to the Windchill PLM. Travel to the supported locations to collect requirements / validate / implement the developed solutions. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background Bachelor’s degree in mechanical engineering or a related field, with 3 to 6 years of relevant experience. Strong experience with 3D CAD modelling tools, specifically Creo Parametric. Skills in CAD automation and Pro-Program development. (tool kit developments) Experience with Sigmaxim SmartAssembly applications is considered an added advantage. Intermediate programming abilities. Hands-on experience with PLM systems, particularly Windchill. Experience in Bill of Materials (BoM) and workflow management within Windchill. Strong grasp of mechanical design principles and CAD software functionalities. Knowledge of applicable international standards, including ISO, ANSI, and ASME. Excellent analytical skills, with experience in data analysis and management. Outstanding communication skills for effective collaboration with business stakeholders, product owners, developers, and end users across diverse regions and cultures. Ability to work both independently and as part of a team. Detail-oriented, capable of managing multiple tasks simultaneously. Proficient in prioritizing tasks and meeting deadlines, with strong self-management skills. Proven ability to learn and adapt to engineering design tools. Proficiency in both spoken & written English language is required. Apply now Location Chennai, Tamil Nadu, India Job type Full time Experience Entry Level Job function Engineering & Science Contract Regular Publication date 2025-05-29 Reference number R0068672 Show more Show less

JOB PROFILE Designation : Workshop in Charge Department : Supply Chain Location : Sancoale Reports to : Operation Manager Experience : 3 to 4 Year Experience –Graduation Preferably with specialization in Logistics/ SCM/ Operation KEY RESPONSIBILITIES & DELIVERABLES · Liaise with Customer, Vendor, Transporter, Finance, HR · Strict Discipline in adhering to Warehousing SOP and compliance · Clear understanding of workshop contribution towards Company’s policy, Vision and Value. · Ensure FIFO/ LIFO as per customer requirement are maintained · Keep Stock control System up to date and ensure inventories are accurate by regular physical counts reconciliation, and audit of Documents · Ensure 5 S Policies are adhered in workshop · Induction of new recruitment – by giving clear understanding of Company policy, Vision and Value · Regular training of Staff and adhering to training Calendar · Maintain record and oversee Maintenance of Assets of Customer and Company · Implement automation as and when to increase operation efficiency · Safeguards workshop operations and contents by establishing and monitoring security & Safety procedures and protocols, (Pest Control, Fire Extinguisher, First Aid Kit, and Handling of vehicle, parts, etc.) · Ensure all legal and regulatory documents are filled and Compliances are monitored on regular basis · Produce Regular MIS and statistic with Graphical representation on daily, weekly, Monthly basis · Achieve Financial objective by ensuring to remain within Budget · Brief floor team on Daily Basis on day to day activity · Coordinating with service team and Customer for ensuring smooth workshop operations · Coordinating with HR for timely submission of Attendance, KRA review of all staff · Coordinating with finance for timely submission of details to raise customer bills. And timely submission of petty Cash Expenses · Respectful in all Communication with Staff, Internal Customer and External Customer. · Meet Commitments Generating MIS reports on key metrics , · Slow/ non-moving/ Obsolete item report, · Sharing MIS for Cycle Count Report, & Stock Variance Report if any with Reasons · Reconciliation of stock variance report · Graphical MIS for TAT/ SLA for all vehicle Movement (service, repairs, accident) on Notice Board · Training Feedback · Team Building & Development · Continuous Training in order to ensure operation runs smoothly · Solid Understanding of Workshop Accounting · Petty Cash Statement Deliverables: · 100% customer satisfaction rate. · Adherence to TAT/ SLA · Improve Operation and Cost Efficiency. · Zero spares stock variances · Costs Reduction · Cycle time Reduction · Continuous Innovation · Hygienic Workshop premise · Improve customer satisfaction (Feed Back Form Internal & External) Key Skills/Competencies: · Excellent Communication – Verbal and Written · People Management skill including ability to Motivate, & delegation of work · Planning and organizing skill for effective flow of stock · Eye for Details, Surveillance · Problem Solving and demonstrates Integrity in All Decision · Proficient in different Software used for warranty and workshop performance monitoring · Meets Commitments · Developing Budget · Knowledge of legal requirement of operation · Customer Centricity – Internal & External · Drive Accountability · Respect to all in all communication · Time Management – Multi Tasking · Innovation Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI . Inviting applications for the role of Se nior Associate – Major Incident Manager Responsibilities Lead the resolution of major incidents to restore services as quickly as possible. Act as the central point of contact for all major incidents, ensuring clear communication and coordination. Assess impact and urgency to determine the appropriate level of response. Work closely with technical teams, vendors, and stakeholders to troubleshoot and resolve issues. Ensure workarounds or temporary fixes are in place if a permanent solution takes time. Provide timely updates to senior management, business units, and affected teams during incidents Communicate complex technical issues in a clear, concise, and non-technical manner. Ensure transparency throughout the incident lifecycle and after resolution. Develop and maintain incident reports, metrics, and dashboards to measure incident response effectiveness. Responsible for delivering process trainings Experience in acting as an SME in different IT projects Experience in working with suppliers and partners in a common setting in a multicultural environment Experience in managing/leading large conference calls/war rooms preferred Proficient overall understanding of IT landscapes (Application Management/Hosting/Infrastructure/Collaboration tools) Relevant IT industry knowledge and technical skills (database administration, internet protocol, application monitoring, SAP systems, networking, server); Experience with customer management: customer interactions, addressing issues & presenting accordingly Solid communication skills; highly assertive Analytical approach and can-do attitude Good facilitation/conflict resolution skills Ability to identify situations that require intervention and act accordingly Problem Solving Approach – including logical, systems oriented mindset; logical reasoning Change Orientation – Ability to adapt to changes quickly and work independently Individual Performer – Ability to organize & prioritize; High levels of energy and motivation Concise writing skills – Ability to capture complex situations in short, relevant statements Organized personality with attention to details, able to work simultaneously on different projects Good communication skills at all levels within Genpact, the customer organization and the customer’s suppliers and partners Training abilities – good interpersonal, facilitation and presentation skills ITIL Foundation & ITIL Service Operation certification Experience in Process Improvement Methodologies [Lean, Six Sigma and/or Processes Re-engineering, others] – Application & Execution; Working Experience of ServiceNow (Ticketing tool) Excellent English interpersonal skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations. Excellent knowledge, experience and excellence within the specific area of Incident and Problem Management Qualifications we seek in you! Minimum qualifications / Skills Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field Preferred qualifications / Skills Good hands-on experience in Major Incident Management. Skills: Excellent communication, leadership, and problem-solving skills. Knowledge: Strong understanding of IT service management processes, incident management, and root cause analysis. Certifications: ITIL Foundation certification or equivalent. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 29, 2025, 10:34:33 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager / Manager, Customer Service Responsibilities Respond to customer inquiries and problem escalations. Proactively resolve people issues and ensure that attrition is well below the defined target. Leading operations and spearheading processes for excelling business targets for the Business Unit. Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Efficiency per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required. Driving Continuous Improvement Initiatives Develop and implement measurement systems and provide insightful analytics around the metrics. Deep technical expertise and data orientation in controllership, Management Information System and Service delivery Communicate with the customer on a regular basis to discuss operational issues and delivery, raise issues & build relationships, understand customer & client issues proactively, fix to get the delight factor. Set goals for the team and communicate goals on a regular basis. Coach & mentor people – Motivating team with excellent people touch. Efficiency and Process Transformation commitment and upstream improvement opportunities using Lean Six Sigma Reconciliations of client reports Leading calls with clients and other business functions Running of projects independently Preparation of dashboards and ability to understand current Business processes and suggest improvements Key for details. Qualifications we seek in you! Minimum Qualifications/ Skills Any graduate Relevant experience in a BPO/KPO Should have handled large teams Customer Management exposure and good presentation skills is a must. Excellent in English Language Preferred Qualifications/ Skills Excellent Analytical & Communication skills Preferably the candidates prior experience in Internet based accounts and Customer service industry Ability to work & communicate with people across organizational unit. Excellent interpersonal & Management skills LEAN/Six Sigma – Trained, Tested and Certified High MS-Office skill (Advance Excel) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 5:26:30 AM Unposting Date Jun 4, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Associate - Web Support ! In this role, will assist end users in transitioning to a unified website, consolidating various platforms currently in use. This will allow users to access all platforms with a single login. The support includes addressing issues such as login problems, updates, role creation, edits, deletions, permission management, and more. Responsibilities Answering general inquiries: Responding to customer questions about Website, Onboarding, Login, Product and service Guiding customers on how to purchase, renew, reset password, change in billing and shipping address, assisting in purchasing products, adding products to the cart, check out issues, sending proforma invoices Providing guidance on knowledge base: Assisting customers with creating and managing knowledge articles, including how to search for and share relevant information with customers. Troubleshooting basic issues: Check out , CC payments, account registration, adding aircraft tails and avionics Offering guidance on entitlements and SLAs: Assisting customers with setting up and managing entitlement processes, service level agreements (SLAs), and milestones within Salesforce Service Cloud. Resolving user access issues: Assisting customers with user access problems, such as granting or revoking user permissions, troubleshooting permission-related errors, or managing user roles Ensuring customer satisfaction: Ensuring that customers are satisfied with the support provided, following up on any unresolved issues, and seeking feedback to improve the overall support experience. Qualifications we seek in you! Minimum Q ualifications / Skills Graduate (Any stream) Fresher / Experienced Support Experience University graduate SFDC, SAP, JIRA (a plus) Preferred Q ualifications / Skills Any Graduate Order Management Excel, SFDC, JIRA application knowledge Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 1:54:58 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Developer, Record to Report We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to general accounting which include: Journal Entries Creation and Booking and Review & Performing Month End Close activities Fixed Assets Capitalization, Maintenance, and Intercompany Accounting Bank & Investment Reconciliations, and General Ledger Reconciliations Fixed Assets Reconciliations (FA Clearing & SL-GL) and Identifying reconciling items and its clearance Escheat Reconciliations, and Corporate Reporting Internal & External Audit, and SOX Compliance Qualifications we seek in you! Minimum qualifications B.Com Preferred qualifications Relevant Experience in reputed Captive/Outsourcing RTR Ops Solid understanding of Blackline Good Written/Verbal Communication MS Excel Knowledge, Pivot, VLOOKUP, Macros Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 4:25:04 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time