Job Title: Collection Executive – Loan Industry (Experienced Only) Location: Employment Type: Full-time Experience Required: Minimum 1–3 years in collections (preferably financial services, NBFC, banking) Industry: Loan & Financial Services About the Role We are seeking experienced Collection Executives who can handle overdue accounts, follow up with customers for payment reminders, and ensure timely recovery. Candidates must be confident, persistent, and well-versed in tele-collections processes in the loan industry. Key Responsibilities Make outbound calls to customers with overdue EMIs or outstanding loan amounts. Remind customers of due dates and persuade them to make payments on time. Negotiate payment plans and settlements within company guidelines. Maintain strong follow-ups through calls, SMS, and WhatsApp as needed. Update payment commitments and customer status in the CRM system. Explain consequences of non-payment while maintaining professionalism. Coordinate with field collection teams when necessary. Achieve monthly collection targets and reduce delinquency rates. Record all interactions accurately and maintain proper documentation. Required Skills & Qualifications Mandatory: Minimum 1–3 years of experience in tele-collections in loan/finance/banking sector. Strong communication, persuasion, and negotiation skills. Ability to handle difficult conversations and resolve payment disputes. Knowledge of collections stages preferred. Familiarity with regulatory guidelines and ethical collection practices. Basic computer skills and CRM software handling experience. Preferred Attributes Experience handling unsecured loan collections . High resilience and ability to work under pressure. Target-oriented with strong follow-up discipline. Salary & Benefits Salary: Based on experience and performance. Incentives: Attractive monthly incentives based on collections achieved.
Job Title: Telesales Executive – Loan Industry (Experienced Only) Employment Type: Full-time Experience Required: Minimum 1–3 years in telesales for personal loans / business loans / credit cards / financial products Industry: Loan & Financial Services About the Role We are looking for experienced Telesales Executives with a strong background in selling loan products. The ideal candidate should have excellent communication skills, proven sales ability, and a strong understanding of loan/financial services. Key Responsibilities Make outbound calls to potential customers and pitch our products. Understand customer requirements and recommend suitable loan solutions. Generate leads through cold calling, follow-ups, and existing customer references. Maintain a strong sales pipeline and convert qualified leads into successful applications. Meet and exceed monthly sales targets and KPIs. Explain loan eligibility, interest rates, documentation process, and timelines clearly. Maintain accurate records of customer interactions in CRM systems. Coordinate with internal teams for application processing and approvals. Handle customer queries, objections, and provide timely resolutions. Required Skills & Qualifications Mandatory: Minimum 1–3 years of telesales experience in the loan/finance/banking industry. Strong communication and negotiation skills. Ability to handle high-volume calling and meet monthly targets. Good understanding of loan products, eligibility criteria, and financial terminology. Persuasive selling skills and customer-centric approach. Basic computer knowledge and CRM handling experience. Preferred Attributes Track record of achieving sales targets consistently. Ability to work under pressure in a fast-paced environment. Salary & Benefits Salary: Competitive, based on experience. Incentives: Attractive performance-based incentives.