3 Kirkpatrick Model Jobs

Role & responsibilities : Conduct TNI and analysis for different roles across Stores, Distribution Centers (DCs), and Head Office functions. Liaise with Function Heads and Subject Matter Experts (SMEs) to understand role-specific skill gaps and training priorities. Prepare a comprehensive curriculum post detailed discussions with stakeholders and based on observations from field visits. Structure the curriculum with clear learning objectives and role-based modules. Visit Stores and DCs to observe role holders in their natural work environment. Record observations, understand process interlinkages, and document best practices and challenges. Ask probing questions to gain a deep understanding of the job context Develop training content including Trainer Guides, Participant Manuals, Assessments, SOPs, and Learning Collaterals in a simple, engaging, and structured format. Use varied instructional strategies (e.g., storytelling, case studies, scenarios, visual aids) to cater to diverse learner profiles. Document SOPs for key processes and tasks using clear content writing techniques to ensure consistency and ease of understanding. Work closely with the Presentation (PPT) Specialist to convert training content into impactful slide decks. Collaborate with Instructional Designers and Digital Content Creators to translate in-classroom modules into e-learning formats Design and test Question Banks and Assessment Papers on the Learning Management System (LMS). Incorporate feedback from pilot runs, SMEs, and functional teams to enhance module effectiveness Ensure timely completion and rollout of training modules to align with business priorities. Maintain version control and update training material regularly based on stakeholder feedback and process changes. Preferred candidate profile Candidate should have 5 years + experience. Excellent Verbal & Written Communication (English) Good understanding of ADDIE model, Bloom's Taxonomy, Adult Learning Principles Ability to coordinate, collaborate Focus and Eye for detail Good Listening, Observation & Documentation skills Good knowledge of MS Office

Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately. Position Summary: We are seeking an accomplished client delivery training lead. This role involves supporting the development of technical skills and knowledge required for the team to perform and create memorable experiences while assisting advertisers in code implementation / campaign setup. Read on to understand more about this opportunity. Key Responsibilities: Plan, design, develop, and deliver sustainable strategic training and instructional programs to the team. Analyze learning needs and develop appropriate training material and plans. Conduct new hire training and technical orientation. Work with Operations and Quality teams to assess development needs for existing employees and conduct training to fill gaps. Identify programs to address competency gaps. Conduct regular workshops and refresher training classes on code types and processes. Evaluate effectiveness of training and development programs, utilizing appropriate procedures. Maintain employee training records; track and report on training outcomes. Stay current in product and process best practices, tools, and applications. Evaluate new product/feature/functionality, conduct feasibility study, and provide suggestions, recommendations and roll-out plan. Upskill / groom the reps to improve their domain and troubleshooting capabilities. What will you need to succeed in this role? Strong leadership and mentoring skills to guide and inspire a diverse team towards continuous improvement. Expertise in designing and delivering training programs , ensuring they are impactful and aligned with business goals. Excellent communication and interpersonal skills to engage with stakeholders and facilitate effective learning experiences. Analytical thinking to assess learning needs and measure the effectiveness of training programs. Adaptability and continuous learning mindset to stay updated on industry trends, best practices, and evolving training tools. Good to Have: Experience in instructional design and curriculum development to create impactful training content. Familiarity with e-learning platforms and blended learning techniques to support diverse training needs. Certification in training or coaching (such as CPTD or similar) for added credibility. Background in operations and quality control to understand cross-functional team needs. Proven experience with data-driven assessment of training effectiveness and improvement. Role Requisites: 3-5 years of experience in a training or instructional lead role, especially in client delivery or customer service environments. Demonstrated ability to design and implement training programs that align with business objectives. Strong analytical skills to assess learning gaps and training effectiveness. Excellent communication and facilitation skills for effective engagement and knowledge transfer. Proficiency in tracking training metrics and reporting outcomes to stakeholders.

Mandatory Skills (Core Capabilities) Instructional Design eLearning, ILT (Instructor-Led Training), VILT (Virtual ILT), microlearning, blended learning Performance support tools Adult learning principles & theories (e.g., Adult Learning Theory , Blooms Taxonomy ) Learner-centric design Instructional design models ( ADDIE , SAM ) Solutioning & Proposals Experience contributing to or leading learning solution design and proposals Creating effort estimates , instructional strategies , and content outlines Content Development & Documentation Creating IDDs (Instructional Design Documents) , storyboards , scripts , and course outlines Designing assessments aligned with learning objectives Knowledge of Kirkpatrick Model for evaluation Communication & Collaboration Strong writing and communication skills Comfortable working with SMEs, visual designers, developers , and project managers Ability to work in a fast-paced , collaborative environment Innovation & Quality Assurance Open to experimenting with new tools and formats Conducting design reviews and maintaining quality standards and brand consistency Mandatory Tools & Technologies Articulate Storyline Articulate Rise Camtasia Microsoft PowerPoint Basic authoring tools (e.g., possibly Lectora, Adobe Captivate, or similar) Mandatory Experience 5–7 years of instructional design experience (preferably in corporate or agency setting)