Company Description King's Kraft Hotel & Resort is a rapidly growing hotel brand in Gujarat, managing over 800 rooms across more than eight properties in six locations. Recognized as India's most awarded hotel brand for environmentally sensitive operations and management, we provide premium accommodations and services at our 5-star and above properties, as well as upmarket options in our 3 and 4-star hotels. Our locations include Rajkot, Somnath, Sasan Gir, Dwarka, and Jamnagar. We pride ourselves on delivering personalized service, contemporary facilities, and luxury with elegance while maintaining minimal environmental impact. Role Description This is a full-time, on-site role for a Front Desk Staff member located in Rajkot. The Front Desk Staff will be responsible for managing reception duties, answering phone inquiries, and providing excellent customer service. Day-to-day tasks include greeting and assisting guests, handling check-ins and check-outs, managing reservations, and ensuring guests have a pleasant experience throughout their stay. Qualifications Proficiency in Phone Etiquette and Receptionist Duties Strong Customer Service and Communication skills Computer Literacy Excellent interpersonal and problem-solving skills Previous experience in a hotel or hospitality environment is a plus Flexible availability, including weekends and holidays High school diploma or equivalent

You will be joining King's Kraft Hotel & Resort, a prestigious hotel brand in Gujarat with more than 800 rooms spread across eight properties in six different locations. Renowned for its environmentally conscious practices, we offer top-notch hospitality services ranging from 5-star luxury to upmarket 3 and 4-star accommodations. Our properties are situated in Rajkot, Somnath, Sasan Gir, Dwarka, and Jamnagar, each embodying our commitment to personalized service, modern amenities, and eco-friendly operations. As a Front Desk Staff member based in Rajkot, your primary responsibility will revolve around managing reception tasks, handling phone inquiries, and ensuring exceptional customer service. Your daily duties will include warmly welcoming and assisting guests, facilitating smooth check-ins and check-outs, overseeing reservations, and guaranteeing a delightful experience for visitors during their stay. To excel in this role, you should possess proficiency in phone etiquette and receptionist responsibilities, along with strong communication skills and a knack for customer service. Being computer literate is essential, and excellent interpersonal and problem-solving abilities are highly valued. Prior experience in a hotel or hospitality setting would be advantageous, and flexibility in working hours, including weekends and holidays, is required. A high school diploma or its equivalent is also necessary to qualify for this position.,