Internet of Things Engineer People Prime Worldwide

4.0 - 8.0 years

0 Lacs

noida, uttar pradesh

On-site

In this role, you will be part of a market-leading company with over 30 years of experience in the industry, known for helping clients modernize technology, reimagine processes, and transform experiences. As a professional services firm, you will play a crucial role in enabling clients to remain competitive in today's fast-paced world. Key Responsibilities: - Provide advanced technical support for AWS IoT services, resolving complex issues related to device connectivity, data ingestion, security, and integration with other AWS services. - Interact indirectly with customers to understand their technical issues, provide timely updates, and ensure customer satisfaction through effective communi...

Posted 1 month ago

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IOT L2 Support - Cloud Operations People Prime Worldwide

4.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You are a professional with at least 7 to 9 years of experience in IoT L2 support and a minimum of 4 years of experience in Cloud Operations. You will be responsible for providing advanced technical support for AWS IoT services, resolving complex issues related to device connectivity, data ingestion, security, and integration with other AWS services. Additionally, you will interact indirectly with customers to understand their technical issues, provide timely updates, and ensure customer satisfaction through effective communication and resolution of problems via Jira Service Management (JSM). You will handle escalated cases from Level 1/Level 3/ Business support, taking ownership of issues a...

Posted 3 months ago

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