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2 - 7 years

8 - 18 Lacs

Bengaluru

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DESCRIPTION AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success. Key job responsibilities Diagnose and resolve issues related to Kafka performance, connectivity, and configuration. Monitor Kafka clusters and perform regular health checks to ensure optimal performance. Collaborate with development teams to identify root causes of problems and implement effective solutions. Provide timely and effective support to customers via email, chat, and phone. Create and maintain documentation for troubleshooting procedures and best practices. Assist in the deployment and configuration of Kafka environments, including brokers, producers, and consumers. Conduct training sessions and provide knowledge transfer to team members. You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies. You will act as interviewer in hiring processes, and coach/mentor new team members. A day in the life • First and foremost this is a customer support role – in The Cloud. • On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. • Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies. • Career development: We promote advancement opportunities across the organization to help you meet your career goals. • Training: We have training programs to help you develop the skills required to be successful in your role. • We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet. • Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS - Bachelor’s degree OR equivalent experience in a technical position; Requires minimum of 2+ yrs experience in relevant technical position - Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis. - Experience in Business Analytics application, support, and troubleshooting concepts; Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory); Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related) PREFERRED QUALIFICATIONS - Experience in a customer support environment and Experience in analyzing, troubleshooting, and providing solutions to technical issues - Knowledge in data warehousing and ETL process • Understanding of Cloud Computing concepts; Experience in scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript - Expertise in any one of the Data warehouse technology (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr; Expertise in streaming services like Kafka / Kinesis Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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2 - 7 years

8 - 18 Lacs

Bengaluru

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DESCRIPTION AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success. Key job responsibilities Diagnose and resolve issues related to Kafka performance, connectivity, and configuration. Monitor Kafka clusters and perform regular health checks to ensure optimal performance. Collaborate with development teams to identify root causes of problems and implement effective solutions. Provide timely and effective support to customers via email, chat, and phone. Create and maintain documentation for troubleshooting procedures and best practices. Assist in the deployment and configuration of Kafka environments, including brokers, producers, and consumers. Conduct training sessions and provide knowledge transfer to team members. You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies. You will act as interviewer in hiring processes, and coach/mentor new team members. A day in the life First and foremost this is a customer support role – in The Cloud. • On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. • Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies. • Career development: We promote advancement opportunities across the organization to help you meet your career goals. • Training: We have training programs to help you develop the skills required to be successful in your role. • We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet. • Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS - Bachelor’s degree OR equivalent experience in a technical position; Requires minimum of 2+ yrs experience in relevant technical position - Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle, SQLServer) OR exposure to search services fundamentals and troubleshooting (indices and JVMMemory analysis and CPU utilization) for key open source products like Elasticsearch and Solr OR exposure to streaming services like Kafka / Kinesis. - Experience in Business Analytics application, support, and troubleshooting concepts; Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory); Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, URL or related) PREFERRED QUALIFICATIONS - Experience in a customer support environment and Experience in analyzing, troubleshooting, and providing solutions to technical issues - Knowledge in data warehousing and ETL process • Understanding of Cloud Computing concepts; Experience in scripting or developing in at least one of the following languages :Python, R, Ruby, GO, Java, .NET (C#), JavaScript - Expertise in any one of the Data warehouse technology (example Redshift, Teradata, Exadata or Snowflake) OR expertise in search services products like Elasticsearch / Solr; Expertise in streaming services like Kafka / Kinesis Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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8 - 12 years

22 - 32 Lacs

Pune, Bangalore Rural, Hyderabad

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AWS Data,API Gateway Pipeline Engineer,AWS data warehousing, ETL pipelines,AWS services,Lambda,EventBridge,Step Functions,SNS,SQS,S3,Kinesis,Kafka, Python,Spark/PySpark SQL queries,Postgres,Redis Cache,DynamoDB CI/CD pipelines,GitHub,Agile

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4 - 8 years

15 - 20 Lacs

Pune

Hybrid

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So, what’s the role all about? A Java developer is a software professional specializing in designing, developing, and maintaining applications and systems using the Java programming language. They play a critical role in building scalable, robust, and high-performing applications for a variety of industries, including finance, healthcare, technology, and e-commerce. How will you make an impact? Bachelor’s degree in computer science, Business Information Systems or related field or equivalent work experience is required. 2+ year experience in software development – Well established technical problem-solving skills. Experience in Java, springboot and microservices. Experience with Kafka, Kinesis , KDA ,Apache Flink Experience in Kubernetes operators, Grafana, Prometheus Experience with Snowflake or any DWH solution. Experience with AWS Technology including (EKS, EMR, S3, Kinesis, Lambda’s, Firehose, IAM, CloudWatch, etc) Excellent communication skills, problem-solving skills, decision-making skills Experience in Databases Experience in CI/CD, git, github Actions Jenkins based pipeline deployments. Strong experience in SQL Working knowledge of unit testing Working knowledge of user stories or use cases Working knowledge of design patterns or equivalent experience. Working knowledge of object-oriented software design. Team Player Have you got what it takes? Bachelor’s degree in computer science, Business Information Systems or related field or equivalent work experience is required. 2+ year ( SE) experience in software development – Well established technical problem-solving skills. Experience in Java, springboot and microservices. Experience with Kafka, Kinesis , KDA ,Apache Flink Experience in Kubernetes operators, Grafana, Prometheus Experience with Snowflake or any DWH solution. Experience with AWS Technology including (EKS, EMR, S3, Kinesis, Lambda’s, Firehose, IAM, CloudWatch, etc) You will have an advantage if you also have: Experience in Big data What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next Nicer! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6083 Reporting into: Tech Manager Role Type: Individual Contributor

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3 - 8 years

5 - 10 Lacs

Hyderabad

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Databricks Unified Data Analytics Platform, Amazon Web Services (AWS), PySpark Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will work with the Databricks Unified Data Analytics Platform and utilize your expertise in Amazon Web Services (AWS) and PySpark. Your typical day will involve collaborating with the team to develop and implement solutions, ensuring the applications meet the required standards and functionality. Key Responsibilities: Work on client projects to deliver Databricks, PySpark, AWS, Terraform based Data engineering & Analytics solutions. Build and operate very large data warehouses or delta lakes. Optimization, designing, coding, & tuning big data processes using Apache Spark. Build data pipelines & applications to stream and process datasets at low latencies using Airflow. Show efficiency in handling data - tracking data lineage, ensuring data quality, and improving discoverability of data. Technical Experience: Minimum of 5 years of experience in Databricks engineering solutions on AWS Cloud platforms using PySpark, Databricks SQL, Data pipelines using Delta Lake, provisioning AWS infrastructure using Terraform, Orchestration the job using Airflow. Minimum of 5 years of experience years of experience in Databricks, AWS, Pyspark, ETL, Big Data/Hadoop and data warehouse architecture & delivery. Minimum of 2 years of experience years in real time streaming using Kafka/Kinesis. Minimum 4 year of Experience in one or more programming languages Python. Experience using airflow for the data pipelines in min 1 year experience project. 1 years of experience developing CI/CD pipelines using GIT, Jenkins, Shell Scripting, Terraform Ready to work in C Shift (2PM – 11 PM) A Client facing skills:solid experience working in client facing environments to build trusted relationships with client stakeholders. Good critical thinking and problem-solving abilities Health care knowledge Good Communication Skills Additional Information: The candidate should have a minimum of 5 years of experience in Databricks Unified Data Analytics Platform. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

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4 - 9 years

6 - 11 Lacs

Hyderabad

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The Strategy Consulting Global Network Song Practice | Cloud Job Title- AWS Devops + Level 9 (Consultant) + Entity (SC GN) Management Level: Level 9 - Consultant Location :Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS Cloud, Cloud Contact Center transformation, CI/CD pipelines, AWS Devops, DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF Good to have skills: AWS Connect, Amazon Connect , Python, Bash, or PowerShell or Node.js Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales Service Sales I Areas of Work: Cloud- AWS Cloud- DevOps - Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai. | Years of Exp: 4-9 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy Consultings Customer, Sales Service practice. The Practice- A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Configure and manage Amazon Connect instances to enhance customer service operations. Integrate Amazon Connect with other AWS services and third-party applications. Work closely with cross-functional teams to understand requirements and deliver solutions that align with business goals. Troubleshoot and resolve issues related to deployment, infrastructure, and application performance. Provide technical support and guidance to team members and stakeholders. Maintain comprehensive documentation of systems, processes, and configurations. Read about us. Whats in it for you An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the worlds largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network- a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, . Qualifications Your experience counts! Bachelors degree in related field or equivalent experience Minimum 4-9 years of experience in DevOps, with s strong focus on AWS and Amazon Connect Proven experience in designing and managing cloud based(preferably AWS) infrastructure and deployment pipelines(CI/CD) Proficiency in AWS services, including DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF, etc Strong experience in DevOps tools and practices, including CI/CD and infrastructure as code (Terraform, CloudFormation, CDK, etc) including configuration, integration, and optimization. Working knowledge of one of the programming/scripting languages such as Python, Bash, or PowerShell or Node.js Knowledge of security best practices and compliance requirements related to contact centers and cloud infrastructure. Experience in setting up cloud instances, account / users with security profiles and designing applications Experience in taking a lead role for building contact center applications that have been successfully delivered to customers

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4 - 5 years

6 - 7 Lacs

Hyderabad

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud- AWS Cloud- Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice- A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Qualifications Your experience counts! Bachelor’s degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

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4 - 9 years

12 - 17 Lacs

Bengaluru

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What youll be doing... The work you'll be doing is to support mission and business-critical applications within Verizon. You will be enhancing the customer Security, customer experience and building world class solutions. Under the mentorship of a Subject matter expert who would be supporting you on delivery, you will also work as a team member on various projects and mentor junior resources. You will help develop, implement and maintain this important application. Planning, designing, developing, coding and testing software systems or applications for software improvements and new products; revising and refining as required. Participating in the development of project timelines, implementation design specifications, system flow diagrams, documentation, testing and ongoing support of systems. Conceptualizing and developing prototypes quickly in working with the product and architect. Engaging in engineering discussions, contributing to the conversation, providing your own opinions, asking thoughtful questions for clarification, and enriching the environment. Deploying high-performance distributed micro services and systems for platform products. Building something awesome. The ideal project is something you can be proud of that we use in our product. Maintaining and improving existing code with a pride of ownership. What were looking for... You are self-driven with experience in design and implementation of complex and distributed systems, particularly in building high-performance and Secured Backend Server Application. You have a passion for seeking engineering excellence and adopting new technologies. You are not afraid to drive for success by working with multi-functional teams. Youll need to have: Bachelors degree or Four or more years of work experience. Experience in Developing Server side Applications using Node JS. Experience with AWS services like EC2, S3, SNS, SQS, Lambda, Kinesis, Step Functions and DynamoDB. Architect and implement scalable and reliable solutions on AWS. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Experience with RESTful APIs and microservices architecture. Proficiency in JavaScript and asynchronous programming. Optimize applications for maximum speed, reduce latency and scalability. Implement security and data protection measures. Experience with App Crash reporting & Network Monitoring tools like Instabug Experience with Monitoring tools like New relic, Splunk, Kibana and Promotheus Experience with Unit Testing and Test Driven Framework. Knowledge of Docker for containerization and Kubernetes for orchestration. Experience in Cloud technologies like AWS, Azure or Google Cloud. Experience in working with cross-functional teams and projects. Experience in databases (e.g., MongoDB, MySQL, Oracle) for data storage, retrieval, and basic optimization. Knowledge of large-scale software architecture, networking and distributed systems. Knowledge of Git and the ability to work with branches, pull requests, and merges. Experience in Designing/Developing reusable framework. Experience with development and interacting with HTTP/RESTful APIs, Microservices. Experience with test-driven development, continuous integration and continuous deployment processes. Experience in AI Tools like Copilot and Gemini AI for integrating Development workflow Excellent communication skills, both written and oral. Excellent Problem solving and Debugging skills Ability to work independently and Collaborate with a Multifunctional Team. Even better if you have one or more of the following: Experience with Angular, React JS and NodeJS. Experience in Java Experience in Full stack development Experience in AI Development

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4 - 9 years

6 - 11 Lacs

Gurgaon

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The Strategy & Consulting Global Network Song Practice | Cloud Job Title AWS Devops + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location :Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS Cloud, Cloud Contact Center transformation, CI/CD pipelines, AWS Devops, DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF Good to have skills: AWS Connect, Amazon Connect , Python, Bash, or PowerShell or Node.js Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales Areas of Work: Cloud AWS Cloud DevOps - Contact Center Transformation, Analysis and Implementation Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai. | Years of Exp: 4-9 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Configure and manage Amazon Connect instances to enhance customer service operations. Integrate Amazon Connect with other AWS services and third-party applications. Work closely with cross-functional teams to understand requirements and deliver solutions that align with business goals. Troubleshoot and resolve issues related to deployment, infrastructure, and application performance. Provide technical support and guidance to team members and stakeholders. Maintain comprehensive documentation of systems, processes, and configurations. Read about us. What's in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

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2 - 7 years

4 - 9 Lacs

Bengaluru

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The Strategy Consulting Global Network Song Practice | Cloud Join our team of Customer Sales Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales Service Sales I Areas of Work: Cloud- AWS Cloud- Contact Center Transformation, Analysis and Implementation | Level: Analyst/ Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai. | Years of Exp: 2-9 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy Consultings Customer, Sales Service practice. The Practice- A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Qualifications Your experience counts! Bachelors degree in related field or equivalent experience Minimum 2-9 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java Experience in setting up cloud instances, account / users with security profiles and designing applications Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

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6 - 10 years

30 - 35 Lacs

Bengaluru

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We are seeking an experienced Amazon Redshift Developer / Data Engineer to design, develop, and optimize cloud-based data warehousing solutions. The ideal candidate should have expertise in Amazon Redshift, ETL processes, SQL optimization, and cloud-based data lake architectures. This role involves working with large-scale datasets, performance tuning, and building scalable data pipelines. Key Responsibilities: Design, develop, and maintain data models, schemas, and stored procedures in Amazon Redshift. Optimize Redshift performance using distribution styles, sort keys, and compression techniques. Build and maintain ETL/ELT data pipelines using AWS Glue, AWS Lambda, Apache Airflow, and dbt. Develop complex SQL queries, stored procedures, and materialized views for data transformations. Integrate Redshift with AWS services such as S3, Athena, Glue, Kinesis, and DynamoDB. Implement data partitioning, clustering, and query tuning strategies for optimal performance. Ensure data security, governance, and compliance (GDPR, HIPAA, CCPA, etc.). Work with data scientists and analysts to support BI tools like QuickSight, Tableau, and Power BI. Monitor Redshift clusters, troubleshoot performance issues, and implement cost-saving strategies. Automate data ingestion, transformations, and warehouse maintenance tasks. Required Skills & Qualifications: 6+ years of experience in data warehousing, ETL, and data engineering. Strong hands-on experience with Amazon Redshift and AWS data services. Expertise in SQL performance tuning, indexing, and query optimization. Experience with ETL/ELT tools like AWS Glue, Apache Airflow, dbt, or Talend. Knowledge of big data processing frameworks (Spark, EMR, Presto, Athena). Familiarity with data lake architectures and modern data stack. Proficiency in Python, Shell scripting, or PySpark for automation. Experience working in Agile/DevOps environments with CI/CD pipelines.

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3 - 5 years

6 - 10 Lacs

Bengaluru

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Hello Talented Techie! We provide support in Project Services and Transformation, Digital Solutions and Delivery Management. We offer joint operations and digitalization services for Global Business Services and work closely alongside the entire Shared Services organization. We make efficient use of the possibilities of new technologies such as Business Process Management (BPM) and Robotics as enablers for efficient and effective implementations. We are looking for Data Engineer We are looking for a skilled Data Architect/Engineer with strong expertise in AWS and data lake solutions. If you"™re passionate about building scalable data platforms, this role is for you. Your responsibilities will include: Architect & Design Build scalable and efficient data solutions using AWS services like Glue, Redshift, S3, Kinesis (Apache Kafka), DynamoDB, Lambda, Glue Streaming ETL, and EMR. Real-Time Data Integration Integrate real-time data from multiple Siemens orgs into our central data lake. Data Lake Management Design and manage large-scale data lakes using S3, Glue, and Lake Formation. Data Transformation Apply transformations to ensure high-quality, analysis-ready data. Snowflake Integration Build and manage pipelines for Snowflake, using Iceberg tables for best performance and flexibility. Performance Tuning Optimize pipelines for speed, scalability, and cost-effectiveness. Security & Compliance Ensure all data solutions meet security standards and compliance guidelines. Team Collaboration Work closely with data engineers, scientists, and app developers to deliver full-stack data solutions. Monitoring & Troubleshooting Set up monitoring tools and quickly resolve pipeline issues when needed. You"™d describe yourself as: Experience 3+ years of experience in data engineering or cloud solutioning, with a focus on AWS services. Technical Skills Proficiency in AWS services such as AWS API, AWS Glue, Amazon Redshift, S3, Apache Kafka and Lake Formation. Experience with real-time data processing and streaming architectures. Big Data Querying Tools: Solid understanding of big data querying tools (e.g., Hive, PySpark). Programming Strong programming skills in languages such as Python, Java, or Scala for building and maintaining scalable systems. Problem-Solving Excellent problem-solving skills and the ability to troubleshoot complex issues. Communication Strong communication skills, with the ability to work effectively with both technical and non-technical stakeholders. Certifications AWS certifications are a plus. Create a better #TomorrowWithUs! This role, based in Bangalore, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Find out more about Siemens careers at: www.siemens.com/careers

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4 - 9 years

14 - 18 Lacs

Noida

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Who We Are Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and s ustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you. What you need * BS in an Engineering or Science discipline, or equivalent experience * 7+ years of software/data engineering experience using Java, Scala, and/or Python, with at least 5 years' experience in a data focused role * Experience in data integration (ETL/ELT) development using multiple languages (e.g., Java, Scala, Python, PySpark, SparkSQL) * Experience building and maintaining data pipelines supporting a variety of integration patterns (batch, replication/CD C, event streaming) and data lake/warehouse in production environments * Experience with AWS-based data services technologies (e.g., Kinesis, Glue, RDS, Athena, etc.) and Snowflake CDW * Experience of working in the larger initiatives building and rationalizing large scale data environments with a large variety of data pipelines, possibly with internal and external partner integrations, would be a plus * Willingness to experiment and learn new approaches and technology applications * Knowledge and experience with various relational databases and demonstrable proficiency in SQL and supporting analytics uses and users * Knowledge of software engineering and agile development best practices * Excellent written and verbal communication skills The Brightly culture We"™re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiousl y making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.

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3 - 6 years

20 - 25 Lacs

Noida, Sector 142

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a) Proven hands-on experience in building highly available, secure, robust, and scalable applications. b) Rich experience in Core Java, Spring, SpringBoot, Node, AWS, Databases (RDBMS, NoSQL), Redis, REST. c) Experience in cloud-native/micro-services technologies like Docker, Kubernetes, Spring Cloud. d) Hands on experience with queuing services like Kafka, SQS, Kinesis e) Sound knowledge of object-oriented design, design patterns, data structures, concurrency, and multi-threading.

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9 - 14 years

25 - 35 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

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Hiring Lead AWS Data Eng for Hyderabad/Chennai/Noida/Pune/Bangalore Location-Immediate to 15 days joiners Deep understanding of PII/PHI detection and privacy standards (HIPAA) Using AWS Glue, S3, Lake Formation, Kinesis, and DMS. nfrastructure with VPC segregation and IAM-based access. Monitoring with CloudWatch, X-Ray, and EventBridge. Expertise in RDS. Strong knowledge of containerized environments (ECS/EKS/VDS). Proficient in Python, PySpark, and infrastructure-as-code (CloudFormation or Terraform). Experience in lineage tracking, metadata cataloging, and cloud-native monitoring tools. Deep understanding of PII/PHI detection and privacy standards (HIPAA) is aplus

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7 - 11 years

9 - 11 Lacs

Bengaluru

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Lead Software Engineer: We are seeking a highly motivated and experienced Lead Software Engineer to join our dynamic team. As a key member of our team, you will contribute to the development of innovative cutting-edge solutions, collaborating with cross-functional teams, and driving the delivery of new products and features that meet our customer needs. About the Role: Work closely with business partners and stakeholders to identify requirements and prioritize new enhancements and features Collaborate with software engineers, architects, technical management, and business partners across geographical and organizational boundaries Assist in architecture direction and finalize design with Architects Break down deliverables into meaningful stories for the development team Provide technical leadership, mentoring, and coaching to software or systems engineering teams Share knowledge and best practices on using new and emerging technologies Provide technical support to operations or other development teams by troubleshooting, debugging, and solving critical issues Interpret code and solve problems based on existing standards Create and maintain technical documentation related to assigned components About You: To be successful in this role, you should have: Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or equivalent experience 7+ years of professional software development experience Strong technical skills, including: Python programming (3+ years) AWS experience with EKS/Kubernetes Experience with LLMs, AI Solutions, and evaluation Understanding of agentic systems and workflows Experience with Retrieval Systems leveraging tools like OpenSearch Experience with event-driven/asynchronous programming Experience with high-concurrency systems Experience with CI/CD using GitHub Actions and AWS services (Code Pipeline/Code Build) Strong understanding of Microservices and RESTful APIs FastAPI Celery Data Engineering background Experience with AWS services (Redis, DynamoDB, S3, SQS, Kinesis, KMS, IAM, Secret Manager, etc.) Performance optimization and security practices Self-driven with ability to work with minimal direction Strong context-switching abilities Problem-solving mindset Clear communication Strong documentation habits Attention to detail

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3 - 5 years

4 - 8 Lacs

Gurugram

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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. Data Engineer (Internally known as a Sr. Associate Technical Consultant) AHEAD is looking for a Technical Consultant Data Engineer to work closely with our dynamic project teams (both on-site and remotely). This Data Engineer will be responsible for hands-on engineering of Data platforms that support our clients advanced analytics, data science, and other data engineering initiatives. This consultant will build, and support modern data environments that reside in the public cloud or multi-cloud enterprise architectures. The Data Engineer will have responsibility for working on a variety of data projects. This includes orchestrating pipelines using modern Data Engineering tools/architectures as well as design and integration of existing transactional processing systems. As a Data Engineer, you will implement data pipelines to enable analytics and machine learning on rich datasets. Responsibilities: A Data Engineer should be able to build, operationalize and monitor data processing systems Create robust and automated pipelines to ingest and process structured and unstructured data from various source systems into analytical platforms using batch and streaming mechanisms leveraging cloud native toolset Implement custom applications using tools such as Kinesis, Lambda and other cloud native tools as required to address streaming use cases Engineers and supports data structures including but not limited to SQL and NoSQL databases Engineers and maintain ELT processes for loading data lake (Snowflake, Cloud Storage, Hadoop) Leverages the right tools for the right job to deliver testable, maintainable, and modern data solutions Respond to customer/team inquiries and assist in troubleshooting and resolving challenges Works with other scrum team members to estimate and deliver work inside of a sprint Research data questions, identifies root causes, and interacts closely with business users and technical resources Qualifications: 3+ years of professional technical experience 3+ years of hands-on Data Warehousing. 3+ years of experience building highly scalable data solutions using Hadoop, Spark, Databricks, Snowflake 2+ years of programming languages such as Python 3+ years of experience working in cloud environments (Azure) 2 years of experience in Redshift Strong client-facing communication and facilitation skills Key Skills: Python, Azure Cloud, Redshift, NoSQL, Git, ETL/ELT, Spark, Hadoop, Data Warehouse, Data Lake, Data Engineering, Snowflake, SQL/RDBMS, OLAP Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

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3 - 5 years

4 - 9 Lacs

Gurugram

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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. Data Engineer (Internally known as a Technical Consultant) AHEAD is looking for a Technical Consultant Data Engineer to work closely with our dynamic project teams (both on-site and remotely). This Data Engineer will be responsible for hands-on engineering of Data platforms that support our clients advanced analytics, data science, and other data engineering initiatives. This consultant will build, and support modern data environments that reside in the public cloud or multi-cloud enterprise architectures. The Data Engineer will have responsibility for working on a variety of data projects. This includes orchestrating pipelines using modern Data Engineering tools/architectures as well as design and integration of existing transactional processing systems. As a Data Engineer, you will implement data pipelines to enable analytics and machine learning on rich datasets. Responsibilities: A Data Engineer should be able to build, operationalize and monitor data processing systems Create robust and automated pipelines to ingest and process structured and unstructured data from various source systems into analytical platforms using batch and streaming mechanisms leveraging cloud native toolset Implement custom applications using tools such as Kinesis, Lambda and other cloud native tools as required to address streaming use cases Engineers and supports data structures including but not limited to SQL and NoSQL databases Engineers and maintain ELT processes for loading data lake (Snowflake, Cloud Storage, Hadoop) Leverages the right tools for the right job to deliver testable, maintainable, and modern data solutions Respond to customer/team inquiries and assist in troubleshooting and resolving challenges Works with other scrum team members to estimate and deliver work inside of a sprint Research data questions, identifies root causes, and interacts closely with business users and technical resources Qualifications: 3+ years of professional technical experience 3+ years of hands-on Data Warehousing. 3+ years of experience building highly scalable data solutions using Hadoop, Spark, Databricks, Snowflake 2+ years of programming languages such as Python 3+ years of experience working in cloud environments (Azure) 2 years of experience in Redshift Strong client-facing communication and facilitation skills Key Skills: Python, Azure Cloud, Redshift, NoSQL, Git, ETL/ELT, Spark, Hadoop, Data Warehouse, Data Lake, Data Engineering, Snowflake, SQL/RDBMS, OLAP Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

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5 - 7 years

0 - 0 Lacs

Thiruvananthapuram

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Role Proficiency: Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities Outcomes: Interpret the application/feature/component design to develop the same in accordance with specifications. Code debug test document and communicate product/component/feature development stages. Validate results with user representatives; integrates and commissions the overall solution Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions Optimises efficiency cost and quality. Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback to FAST goals of team members Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues On time completion of mandatory compliance trainings Outputs Expected: Code: Code as per design Follow coding standards templates and checklists Review code - for team and peers Documentation: Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation r and requirements test cases/results Configure: Define and govern configuration management plan Ensure compliance from the team Test: Review and create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain relevance: Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client. Learn more about the customer domain identifying opportunities to provide valuable addition to customers Complete relevant domain certifications Manage Project: Manage delivery of modules and/or manage user stories Manage Defects: Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate: Create and provide input for effort estimation for projects Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release: Execute and monitor release process Design: Contribute to creation of design (HLD LLD SAD)/architecture for Applications/Features/Business Components/Data Models Interface with Customer: Clarify requirements and provide guidance to development team Present design options to customers Conduct product demos Manage Team: Set FAST goals and provide feedback Understand aspirations of team members and provide guidance opportunities etc Ensure team is engaged in project Certifications: Take relevant domain/technology certification Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort required for developing / debugging features / components Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Manage a Team mentor and handle people related issues in team Maintain high motivation levels and positive dynamics in the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback to team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers addressing customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks. Build confidence with customers by meeting the deliverables on time with quality. Estimate time and effort resources required for developing / debugging features / components Make on appropriate utilization of Software / Hardware's. Strong analytical and problem-solving abilities Knowledge Examples: Appropriate software programs / modules Functional and technical designing Programming languages - proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile - Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Knowledge of customer domain and deep understanding of sub domain where problem is solved Additional Comments: Essential - Analysis and problem-solving capabilities. - Degree in Maths/Physics/Statistics/similar discipline or previous experience of a similar role. - Ability to interpret data, recognize problems as they arise, suggest and implement appropriate actions. - Ability to communicate clearly, both verbally and via detailed specifications and reports. - Excellent organizational skills and capability of working to tight deadlines. - Ability to work to a high level of accuracy. - Experience in designing, developing, and maintaining applications using Python and Pyspark in a Hadoop environment with HDFS. - Experience in AWS services S3, Lambdas, Managed Airflow (MWAA) and EMR Serverless. Desirable - Experience using data dashboarding/presentation tools like PowerBI. - Knowledge of data processing tools like Snowflake. - Experience in using databases like MongoDB and DynamoDB - Any experience in working with object-oriented languages like Java or .NET would be a plus. - Experian in AWS services like Kinesis, API Gateway etc - Awareness of CI/CD tools like Jenkins or Harness Required Skills Python,Aws Services,Pyspark,Hadoop Platform

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12 - 17 years

14 - 19 Lacs

Pune, Bengaluru

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Project Role : Application Architect Project Role Description : Provide functional and/or technical expertise to plan, analyze, define and support the delivery of future functional and technical capabilities for an application or group of applications. Assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests. Must have skills : Manufacturing Operations Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : BTech BE Job Title:Industrial Data Architect Summary :We are seeking a highly skilled and experienced Industrial Data Architect with a proven track record in providing functional and/or technical expertise to plan, analyse, define and support the delivery of future functional and technical capabilities for an application or group of applications. Well versed with OT data quality, Data modelling, data governance, data contextualization, database design, and data warehousing. Must have Skills:Domain knowledge in areas of Manufacturing IT OT in one or more of the following verticals Automotive, Discrete Manufacturing, Consumer Packaged Goods, Life ScienceKey Responsibilities: Industrial Data Architect will be responsible for developing and overseeing the industrial data architecture strategies to support advanced data analytics, business intelligence, and machine learning initiatives. This role involves collaborating with various teams to design and implement efficient, scalable, and secure data solutions for industrial operations. Focused on designing, building, and managing the data architecture of industrial systems. Assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests. Own the offerings and assets on key components of data supply chain, data governance, curation, data quality and master data management, data integration, data replication, data virtualization. Create scalable and secure data structures, integrating with existing systems and ensuring efficient data flow. Qualifications: Data Modeling and Architecture:oProficiency in data modeling techniques (conceptual, logical, and physical models).oKnowledge of database design principles and normalization.oExperience with data architecture frameworks and methodologies (e.g., TOGAF). Database Technologies:oRelational Databases:Expertise in SQL databases such as MySQL, PostgreSQL, Oracle, and Microsoft SQL Server.oNoSQL Databases:Experience with at least one of the NoSQL databases like MongoDB, Cassandra, and Couchbase for handling unstructured data.oGraph Databases:Proficiency with at least one of the graph databases such as Neo4j, Amazon Neptune, or ArangoDB. Understanding of graph data models, including property graphs and RDF (Resource Description Framework).oQuery Languages:Experience with at least one of the query languages like Cypher (Neo4j), SPARQL (RDF), or Gremlin (Apache TinkerPop). Familiarity with ontologies, RDF Schema, and OWL (Web Ontology Language). Exposure to semantic web technologies and standards. Data Integration and ETL (Extract, Transform, Load):oProficiency in ETL tools and processes (e.g., Talend, Informatica, Apache NiFi).oExperience with data integration tools and techniques to consolidate data from various sources. IoT and Industrial Data Systems:oFamiliarity with Industrial Internet of Things (IIoT) platforms and protocols (e.g., MQTT, OPC UA).oExperience with either of IoT data platforms like AWS IoT, Azure IoT Hub, and Google Cloud IoT Core.oExperience working with one or more of Streaming data platforms like Apache Kafka, Amazon Kinesis, Apache FlinkoAbility to design and implement real-time data pipelines. Familiarity with processing frameworks such as Apache Storm, Spark Streaming, or Google Cloud Dataflow.oUnderstanding of event-driven design patterns and practices. Experience with message brokers like RabbitMQ or ActiveMQ.oExposure to the edge computing platforms like AWS IoT Greengrass or Azure IoT Edge AI/ML, GenAI:oExperience working on data readiness for feeding into AI/ML/GenAI applicationsoExposure to machine learning frameworks such as TensorFlow, PyTorch, or Keras. Cloud Platforms:oExperience with cloud data services from at least one of the providers like AWS (Amazon Redshift, AWS Glue), Microsoft Azure (Azure SQL Database, Azure Data Factory), and Google Cloud Platform (BigQuery, Dataflow). Data Warehousing and BI Tools:oExpertise in data warehousing solutions (e.g., Snowflake, Amazon Redshift, Google BigQuery).oProficiency with Business Intelligence (BI) tools such as Tableau, Power BI, and QlikView. Data Governance and Security:oUnderstanding of data governance principles, data quality management, and metadata management.oKnowledge of data security best practices, compliance standards (e.g., GDPR, HIPAA), and data masking techniques. Big Data Technologies:oExperience in big data platforms and tools such as Hadoop, Spark, and Apache Kafka.oUnderstanding of distributed computing and data processing frameworks. Excellent Communication:Superior written and verbal communication skills, with the ability to effectively articulate complex technical concepts to diverse audiences. Problem-Solving Acumen:A passion for tackling intricate challenges and devising elegant solutions. Collaborative Spirit:A track record of successful collaboration with cross-functional teams and stakeholders. Certifications:AWS Certified Data Engineer Associate / Microsoft Certified:Azure Data Engineer Associate / Google Cloud Certified Professional Data Engineer certification is mandatory Minimum of 14-18 years progressive information technology experience. Qualifications BTech BE

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5 - 8 years

7 - 10 Lacs

Hyderabad

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Your experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java

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2 - 7 years

8 - 12 Lacs

Mumbai, Bengaluru, Delhi / NCR

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The Strategy & Consulting Global Network Song Practice | Cloud Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst/ Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai. | Years of Exp: 2-9 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Qualifications Your experience counts! Bachelors degree in related field or equivalent experience Minimum 2-9 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java Experience in setting up cloud instances, account / users with security profiles and designing applications Experience in taking a lead role for building contact center applications that have been successfully delivered to customers

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2 - 7 years

5 - 10 Lacs

Bengaluru

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

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4 - 5 years

6 - 7 Lacs

Bengaluru

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

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2 - 5 years

4 - 7 Lacs

Bengaluru

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

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